Ensure that staff properly records their Time & Labor • Ensure that staff comply with Time and Labor guidelines and manage overtime in accordance with company guidelines • Provide member service and support related to fitness servicing issues • Assist members and encourage their involvement in fitness services • Responsible for achieving monthly, quarterly, and yearly revenue objectives set forth by the Company with regards to Fitness services and Supplements • Hire, Train, and develop new Personal Trainers • Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally. • Knowledge of Crunch Certified Fitness Program, including program software (dotFIT, ABC, Datatrak, Crunch-U, VFP, Styku, Where applicable) • Knowledge of Fitness technique and program design • Must be able to adjust and operate all club equipment • Experience in coaching, motivating groups • Strong Leadership, interpersonal & communication skills • Able to generate, maintain, & demonstrate a friendly, enthusiastic, & positive attitude • Possesses a strong member service focus • Responds professionally to requests and inquires from guests, members, and staff.