Experienced restoration inside project manager ServproExperienced restoration inside project managerElkridge, MarylandWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.
Experienced Restoration Project Manager in Elkridge ServproExperienced Restoration Project Manager in ElkridgeElkridge, Maryland$18–$26 / hourWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.
Sales Manager ServiceMaster ChesapeakeSales ManagerMillersville, Maryland$24,000–$100,000 / yearAs a ServiceMaster team member, you belong to a complete team of people from Operations to Human Resources that works together to deliver the best solutions and customer service to our customers. · Can effectively present information to customers one-on-one and in small groups · Local and regional travel may be required for trade shows, training, networking events and for selling services.
Experienced Restoration Project Manager in Carroll County ServproExperienced Restoration Project Manager in Carroll CountyWestminster, Maryland$18–$26 / hourWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.
Adult Medical Day Care Facility Manager Nest Foundation IncAdult Medical Day Care Facility ManagerWestminster, MDFull timeThis role involves managing staff, coordinating medical and recreational services, overseeing budgets, and serving as the primary point of contact for families, healthcare providers, and regulatory agencies. Minimum 3–5 years of management experience in adult day care, long-term care, or healthcare setting.
Territory Sales Manager ServiceMaster Janitorial by ASAPTerritory Sales ManagerColumbia, MDFull timeYour Role: As a Sales Manager, you’ll be the face of ServiceMaster Clean responsible for: Generating New Business: Identify and pursue leads, conduct sales calls, and close deals with prospective clients. We’re looking for a motivated, results-driven Sales Manager to lead sales efforts, grow our customer base, and promote our services with professionalism and enthusiasm.
DDA Program Manager WINDSOR WOODSDDA Program ManagerPikesville, MDFull timeThe Program Manager monitors service delivery, maintains compliance, facilitates care planning, reviews documentation, supports staff in meeting program goals, and promotes each individual's independence and quality of life. Responsibilities include coordinating communication among individuals receiving services, families, direct support professionals, and regulatory agencies to ensure safe, high-quality, individualized supports.
Production Manager Ram JackProduction ManagerCrofton, MDHS Diploma or equivalent, valid driver's license and ability to be insured on the company policy, 3 years in construction industry experience or similar experience in a comparable industry. You will also need great communication skills, excellent staff management, quality control, and customer service skills.
Manager, State Office (Special Programs) #362 White House USAManager, State Office (Special Programs) #362Washington, DC$130,469–$181,570 / yearManages a team of senior professionals responsible for the state office emergency supply and equipment program, the development and delivery of emergency preparedness and security training for state staff, and department publications including the intranet (Webster) site, newsletters, and other emergency and preparedness bulletins. Manages strategic planning for the section, conducts needs assessments for state offices, and manages the implementation of requirements to meet identified needs.
Retail Sr. Store Manager Road Runner SportsRetail Sr. Store ManagerRockville, MarylandFull timeDemonstrate a level of leadership that comes from a minimum 5 years of retail/consumer sales experience including 3 years in a full accountability management role. You’ll also partner with your leadership team to drive store performance to meet and exceed revenue and profit goals as well support the operational tasks that keep your store in shape to WOW your Customers.
Help Desk Program Manager General Dynamics Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
NewStudio Manager - Luxury Blowout Bar (Washington D.C.) Pressed RootsStudio Manager - Luxury Blowout Bar (Washington D.C.)Washington, DC$60,000–$75,000 / yearCombining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers that have held women of color back from feeling their best. This role is ideal for a dynamic leader who thrives in a fast-paced, service-driven environment and is passionate about people development, customer service, and business growth .
NewTechnical Platform Operations Support, Manager Federal Home Loan Mortgage CorpTechnical Platform Operations Support, ManagerMcLean, VA$138,000–$206,000 / yearPosition Overview: Freddie Mac is seeking a highly motivated and experienced Technical Platform Operations Support Manager to join our Identity and Access Management (IAM) organization and lead a team responsible for the operational stability, support, monitoring, incident response, problem management, and continuous improvement of our critical enterprise Identity Management technology platforms. The department provides IT strategic services (software development, enhancements, and production support) to support the needs of the Enterprise groups - External Relations and Corporate Communications, Finance, Human Resources, Internal Audit, Legal, Operational Resilience, and Regulatory Affairs.
Sr Property Manager COPT DEFENSE PROPERTIES, LPSr Property ManagerColumbia, MD$120,000–$130,000 / yearPart timeEducation - B.O.M.A Real Property Administrator designation, I.R.E.M Certified Property Manager designation, other industry related certifications or in lieu of designation a Bachelor degree in Business Administration, Finance, Real Estate, Engineering or other related field. Vendor & Subcontractor Relationship Management Manage all day-to-day activities between tenants, vendors/subcontractors, and property management in assigned properties.
Information Security Manager CYPRESS CREEK RENEWABLES, LLCInformation Security ManagerWashington, DCDigital forensics & incident response: Lead investigations into security events, perform forensic analysis, document findings, and coordinate response with internal teams and external partners as needed. Please be aware of recruiting scams-official communications will only come from @ccrenew.com, we will never request personal or financial information, and any suspicious activity should be reported to HR@ccrenew.com.
Product Marketing & Adoption Senior Manager Freddie MacProduct Marketing & Adoption Senior ManagerMclean, VA$164,000–$246,000 / yearThe role serves both internal and external audiences, developing strategies that help employees, clients, lenders, servicers, investors, and other industry partners understand, adopt, and maximize the value of Multifamily's digital products and services. The Senior Manager, Product Marketing & Adoption is responsible for leading the strategy and execution of product marketing, change management, communications, training, and adoption efforts across Multifamily's digital product portfolio.
Project Manager - Essex Management (Contingent Role) Emmes GroupProject Manager - Essex Management (Contingent Role)RockvilleRemoteFull timeThe PM operates with increasing independence, applying sound project management judgment, fostering stakeholder relationships, and contributing to Essex’s culture of continuous improvement through awareness of industry trends and emerging methodologies. This role serves as a central point of coordination across cross-functional teams, driving planning, execution, and delivery while maintaining alignment with organizational objectives, contractual commitments, and client expectations.
ITSM ServiceNow Analyst Manager General Dynamics Information TechnologyITSM ServiceNow Analyst ManagerWashingtonThe candidate will be able to leverage their experience in Technology and IT Service Management (ITSM) processes to assist in developing and implementing an implementation roadmap that promotes ServiceNow capabilities and activities, including tool implementation, procedures and training documentation, while providing direction and support for all users. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Data Engineering Manager, Audience Lifecycle National Public Radio IncData Engineering Manager, Audience LifecycleDCRemote$165,600–$188,000 / yearAs our Audience Lifecycle Software Engineering Manager on the Audience Technology team, you will lead a highly collaborative team of software engineers building, testing, and delivering award-winning features for NPR''s flagship audience lifecycle technologies including our data warehouse, data pipeline tools, business intelligence, and personalization technology. A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation.
Information Security Manager Cypress Creek Renewables LLCInformation Security ManagerWashington, DCPlease be aware of recruiting scams-official communications will only come from @ccrenew.com, we will never request personal or financial information, and any suspicious activity should be reported to HR@ccrenew.com. Digital forensics & incident response: Lead investigations into security events, perform forensic analysis, document findings, and coordinate response with internal teams and external partners as needed.
Business Acquisition Manager Southland IndustriesBusiness Acquisition ManagerBaltimore, MD$210,000–$230,000 / yearCreates actionable strategic business plan for the business segment that outlines sales focus (geographic, vertical market, etc.), critical marketing support and appropriate organizational structure to support business goals and expectations. Candidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS).
General Manager Chipotle Mexican Grill IncGeneral ManagerBaltimore, MD$55,000–$77,500 / yearChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea).
Senior Transportation Engineering Manager ATCS PlcSenior Transportation Engineering ManagerTimonium, MD$140,000–$180,000 / yearTask management and development of roadway construction documents, specifically roadway plans, profiles, typical sections, cross section modeling, maintenance of traffic plans, specifications, cost estimating and planning. Directing others in performing designs for various roadway infrastructure projects based on AASHTO, SHA and local municipality requirements; reviewing and managing designs prepared by others.
Safety and Occupational Health Manager U.S. Department of DefenseSafety and Occupational Health ManagerFalls Church, VA$127,624–$187,093 / yearThrough a robust healthcare delivery system, and a dedicated team of inspired professionals, the Agency ensures the worldwide delivery of medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families, by improving health and building readiness. For each relevant work experience, make sure you include the employers name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
Assistant Fitness Manager StretchLabAssistant Fitness ManagerAlexandria, Virginia$50,000–$55,000 / yearStretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab is seeking an experienced Assistant Fitness Manager to oversee sales and operations for our Falls Church Location.
NewRestaurant Manager - **New Restaurant** TEN TEN At One Washington Circle Tapestry By Hilton Concord HospitalityRestaurant Manager - **New Restaurant** TEN TEN At One Washington Circle Tapestry By HiltonWashington, DCConcord Hospitality is seeking a dynamic Restaurant Manager to lead our food and beverage team, delivering exceptional guest experiences while meeting operational and financial goals. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!".
Food And Beverage Manager With $500 Sign-On Bonus Concord HospitalityFood And Beverage Manager With $500 Sign-On BonusWashington, DCConcord Hospitality is seeking a passionate Food & Beverage Manager to lead our F&B operations and deliver exceptional guest experiences. Key Responsibilities: Lead, train, and mentor the F&B team to deliver exceptional service and high-quality dining experiences.
NewSenior Business Development Manager OptiTrackSenior Business Development ManagerArlington, VAOptiTrack is seeking an experienced Senior Business Development Manager to own and grow OptiTrack’s presence across the U.S. Government, Department of Defense (DoD), and Intelligence Community. You will be responsible for building pipeline, advancing opportunities through long sales cycles, and closing significant deals with end customers, primes, and key subcontractors.
Manager Store Systems Avolta AGManager Store SystemsBethesda, MD$109,800–$133,100 / yearEssential Functions: Manages associates, consultants, and third-party vendors to ensure solutions, new store opening business initiatives, and projects are successfully implemented from conception through deployment and within budget; facilitates the development of end-to-end solutions to meet agreed business requirements. Establishes close working relationships with other departments and vendors to establish clear, executable plans to continue to provide associates with technical solutions; responds to changing priorities and escalating issues where appropriate, keeping all interested parties abreast of developments and decisions in a timely fashion.
Key Account Manager, Interventional Spine - Northeast Ferring Pharmaceuticals IncKey Account Manager, Interventional Spine - NortheastWashington, DC$95,000–$150,000 / yearEstablished relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient and other related outpatient settings. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world's oldest enemy: disease.
Assistant Store Manager I Tapestry, Inc.Assistant Store Manager IBethesda, MD$18.50–$38.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Store Manager Staples, Inc.Store ManagerRiverdale, MDYou’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. See Staples Inc Privacy Policy at https://careers.staples.com/en/global-privacy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Project Manager, Construction Services GFT Infrastructure IncProject Manager, Construction ServicesWashington D.C., DC$135,000–$165,000 / yearEducation | Experience: What you will bring to our firm: A minimum of a bachelor's degree in engineering, project management, construction management, business, or related field; A minimum of twenty (20) years of experience managing large projects; Proven ability to manage complex budgets and schedules; and. What you'll be challenged to do: Project Manager (PM) will serve as a primary point of contact to the WMATA Task Manager to lead, manage, and supervise the scope of work associated with the projects.
Manager, Branch Development Western Oilfields Supply CoManager, Branch DevelopmentBaltimore, MDAs the leading provider of temporary liquid handling solutions, we're recognized for our systems engineering expertise, cost-effective problem solving, and the high value we deliver to organizations facing critical liquid management challenges. Vets - Rain for Rent When you join the Rain for Rent team, youre not just building a career-you're building meaningful relationships, doing work that matters, and making a positive impact in your community.
Project Manager US Department of EnergyProject ManagerWashington, DC$89,508–$149,091 / yearSpecified academic courses -- Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and that included the courses specified in the basic requirements under paragraph A. The courses must be fully acceptable toward meeting the requirements of an engineering program as described in paragraph A. Related curriculum -- Successful completion of a curriculum leading to a bachelors degree in an appropriate scientific field, e.g., engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelors degree in engineering, provided the applicant has had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. To apply for this position, you MUST provide a complete application package which includes: Your two (2) pageRESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
Compliance Manager and Title IX Coordinator Maryland Institute, TheCompliance Manager and Title IX CoordinatorBaltimore, MD$76,100–$98,900 / yearPhysical Demands: While performing the duties of the job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. This role is responsible for institutional policy oversight, case management, investigations, training, response to reports, and institutional risk mitigation, while fostering a campus environment grounded in equity, accountability, and respect.
Restoration & Reconstruction Project Manager Paul Davis Restoration of Suburban Maryland/DCRestoration & Reconstruction Project ManagerMontgomery Village, MDFull timeThe Restoration Production Manager is responsible for successfully leading and managing all reconstruction projects to completion, on time and on budget, for the local Paul Davis office. Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day.
Senior Manager, Cloud Operations Engineering AppianSenior Manager, Cloud Operations EngineeringMclean, VA$175,000–$350,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Senior Manager, DevOps and Engineering Support Appian CorpSenior Manager, DevOps and Engineering SupportMcLean, VAGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Senior Knowledge Manager, Engineer Tech Writing TekSynapSenior Knowledge Manager, Engineer Tech WritingAnnapolis, Maryland$105,000–$135,000 / yearFull timeThe salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. Overview: We are seeking a Senior Knowledge Manager, Engineer Tech Writing, t o join our Task Order proposal on the Defense Intelligence Agency’s Solutions for the Information Technology Enterprise III (SITE III).
General Manager – Northern Virginia JETSET PilatesGeneral Manager – Northern VirginiaFalls Church, VirginiaWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.
Property Manager Chapman Management GroupProperty ManagerWashingtonRemain current in all aspects of affordable housing, regarding HUD/monitoring agency requirements in recertification, initial certification, special claims, voucher processing, etc, by continually updating knowledge through classes/seminars/webinars through professional associations, knowledgeable co-workers and any other resources available; Maintain required professional certifications for site and as determined by Supervisor; Learn and understand all applicable affordable documents to include, but not limited to, Tenant Selection Plan, Affirmative Fair Marketing Plan, Regulatory Agreement, Mortgage Note, as applicable to the site; Learn and understand all reporting requirements to applicable monitoring agency; Prepare for and follow-up on all agency inspections, such as, MOR, file reviews, REAC, as applicable to the site; Submit/update and respond to all requests by monitoring agency; Assist with tax Credit Conversion and compliance at other properties. Ensure that all routine, preventative, apartment turnover preparation and non-routines maintenance, as well as cleaning requirements, be prioritized and scheduled in a timely manner; At a minimum of once per week, conduct property inspections and follow- thru on appropriate actions; Ensure that after-hours emergency service is handled efficiently and responsively; Schedule and supervise capital improvement programs and other contracted projects; Conduct annual unit inspections; Develop and implement a preventative maintenance program; Implement and monitor an energy conservation plan; Identify, prepare for and monitor capital improvements and replacement program; Utilizes Entrata to enter in and track work orders, and regularly reviews maintenance reports.
Assistant Dental Office Manager Aspen Dental Management IncAssistant Dental Office ManagerGlen Burnie, MD$20–$22 / hourAs an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
General Manager - Greater Baltimore Area Honeygrow LLCGeneral Manager - Greater Baltimore AreaBaltimore, MD$68,000–$74,000 / yearPart timehoneygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Successfully communicate all hg Restaurant Support Center (RSC) company-wide updates, policies, notes, career opportunities, news, and events to all restaurant employees.
Restaurant General Manager Baskin-RobbinsRestaurant General ManagerHanover, MD$52,000–$65,000 / yearThe terms "Company," "Baskin-Robbins," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Baskin-Robbins restaurant to which you are applying. Extensive food and beverage knowledge, and ability to remember and recall ingredients and dishes to inform customers and wait staff.
Regional Sales Manager NilfiskRegional Sales ManagerBaltimore, MD$70,500–$88,100 / yearCovering Delaware, Maryland, and Virginia, the person selected for this Commercial region management position will be expected to develop and maintain a mutually beneficial relationship with the company's dealers, dealer sales force, direct accounts, and end users. Travel within the sales region in accordance with an already established zone travel schedule to maintain, develop, and grow all facets of the company's business with its customers, including dealers, national accounts, and end-users.
NewSalesforce Cpq/Revenue Cloud Manager PwCSalesforce Cpq/Revenue Cloud ManagerWashington, DC$99,000–$232,000 / yearAs a Salesforce CPQ/Revenue Cloud Manager, you will play a pivotal role in helping clients optimize their operational efficiency by analyzing their needs, implementing software solutions, and providing training and support for seamless integration and utilization of Salesforce applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
NewManager, Oracle SCM - Mfg, OM, Planning PwCManager, Oracle SCM - Mfg, OM, PlanningBaltimore, MD$99,000–$232,000 / yearThese individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Branch Manager - Severna Park Marketplace - Severna Park, Maryland JPMorgan Chase & CoBranch Manager - Severna Park Marketplace - Severna Park, MarylandSeverna Park, MDYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
Manager, Merchandise Execution Macy's IncManager, Merchandise ExecutionBethesda, MDWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns.