em> Consistently assess the effectiveness of training units and manage continuous improvements to maintain release sync and targeted learner satisfaction Maintain related industry and clinical best practices and instructor-led training tools and technologies Share your knowledge through knowledge share, support, and mentoring or training peer training specialists Qualifications: Bachelor's degree required; or equivalent years of experience Minimum 2-3 years of experience as a customer Training Specialist within a Life Sciences or Clinical Trial Operations organization Excellent written/verbal communications skills and training presentation skills Organized and committed to learner success Independent learner Excellent peer-peer & SME communication Ability to work proactively, independently, and as part of a team Familiarity with customer training curriculum development Familiarity with customer training project management development Commitment to continuous learning and professional development Solid knowledge of Zoom, JIRA, and Google Suite is required; familiarity with Articulate Storyline, RISE, and Camtasia are a plus. The salary range for positions that will be physically based in the NYC Metro Area is $79,500.00 to 106,000.00 The salary range for positions that will be physically based in the California Bay Area is $84,000.00 to 112,000.00 The salary range for positions that will be physically based in the Boston Metro Area is $78,000.00 to 104,000.00 The salary range for positions that will be physically based in Texas or Ohio is $70,125.00 to 93,500.00 The salary range for positions that will be physically based in all other locations within the United States is $71,250.00 to 95,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work.