Santa Clara, CA30+ days ago
Ability to: Perform a variety of routine and complex direct patient care services and assist medical service providers in both simple and more difficult treatments; Understand and follow written and oral instructions from physicians, nurses, and other team members; Communicate effectively with others verbally and in writing in English; Instruct and assist patients effectively; Maintain complex and accurate records/charts; Process physicians orders, prepare forms and requisitions as needed; Perform routine clerical support work; Perform routine housekeeping/stocking duties in relation to exam rooms, doctors offices, and other patient care areas; Measure for crutches and teach use of crutches; Work quickly and accurately following instructions with minimal direct supervision; give clear, concise instructions when necessary; Maintain effective working relationships with co-workers, patients, and others; Screen patients and collect data by observing patient and reporting to appropriate medical personnel; Stand and walk for long periods and exercise a moderate amount of physical exertion (including stooping and lifting) and manual dexterity in the handling of patients and equipment; Operate and maintain ambulatory care related equipment; Learn new procedures and information within reasonable period of time; Orient other employees effectively in clinic layout, and basic practices and procedures; Organize and prioritize workload assignments; follow-through with assignments; Maintain a patient, understanding, tolerant attitude under stressful conditions including illness, death and other unpleasant aspects of working in a medical setting. The County prioritizes employee mental health and well-being and offers a top-tier Employee Assistance Program (EAP) through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.