Sales Manager Drees HomesSales ManagerFort Mitchell, KYFull timeHeadquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C. As the Sales Manager, this person is responsible for the efficient, orderly, and profitable sale and closing of homes in the Division and the implementation of action plans for the attainment of Division sales goals related to volume, price, and profit margin.
NewTraffic Director - Covington, KY Laz Parking LtdTraffic Director - Covington, KYCovington, KY$17–$19 / hourThe Spirit of the Position: The Traffic Director directs traffic and helps keep the flow of traffic moving on a specific route and/or direction. Principal Job Duties: Greet customers and display a caring attitude, develop a rapport with the parkers in your assigned area.
NewFood Distribution Traffic Team Lead Soldiers' AngelsFood Distribution Traffic Team LeadCincinnati, OHWe have a monthly Military & Veterans Food Distribution each month serving over 100 at-risk Military and Veterans with food items. Record Keeping Ensure all records of attendees for the event are updated and given to Soldiers' Angels.
Transportation Engineering Project Manager Bayer BeckerTransportation Engineering Project ManagerMason, OhioOversees the design review process, including peer review of construction document plans, traffic studies, signalization design and roadway improvements. Job Duties: Manages all phases of transportation projects including delivery, planning, scheduling, estimating, budget, and client management.
Transportation Engineering Group Manager Woolpert IncTransportation Engineering Group ManagerCincinnati, OH$118,200–$147,800 / yearAll resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert''s Talent Acquisition Team for this requisition and a valid agreement is in place. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work, Woolpert embraces progress and innovation to create limitless opportunities for career growth.
Principal Project Manager - Highway Design/Construction - Transportation Parsons CorpPrincipal Project Manager - Highway Design/Construction - TransportationCincinnati, OH$148,300–$266,900 / yearEngages and serves in leadership positions within professional organizations - seek growth opportunities, stay abreast of local industry news, engage with clients and counterparts to raise the profile of Parsons in the industry. What Youll Be Doing: • Works with Project Managers, Regional Managers and Technical Managers to appropriately assign engineering staff for the benefit of project delivery and pursuit success.
Engineer Project Manager, Transportation Design Woolpert IncEngineer Project Manager, Transportation DesignCincinnati, OH$118,200–$147,800 / yearSoftware Experience Includes: MicroStation/OpenRoads Designer, Finite Element software (examples include LARSA, MIDAS Civil, SAP2000, Staad-Pro, MDX), Merlin-Dash, Bentley OpenBridge Suite, HEC-RAS, and MS Office. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place.
Senior Project Manager, Transportation - Roadways Stantec IncSenior Project Manager, Transportation - RoadwaysCincinnati, OHThe Senior Project Manager - Transportation position offers opportunities to utilize your professional competence, business acumen, and team leadership to help grow a group for successfully delivering exciting and diverse transportation projects. Primary Location: United States | OH | Columbus Organization: BC-1736 Transpt-US North Central Employee Status: Regular Business Justification: New Position Travel: No Schedule: Full time Job Posting: 27/05/2026 06:05:54 Req ID: 1006058.
NewStore Manager Container StoreStore ManagerCincinnati, OHResponsibilities Executes the store's business strategy in partnership with the General Manager by leading day-to-day operations and aligning efforts to advance revenue, customer experience, and operational excellence, focusing on store generated total sales, conversion rate, and customer satisfaction. Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur‑babies matter!).Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Production Process Manager Rumpke Consolidated Companies IncProduction Process ManagerNorwood, OHThe IESC Production Process Manager will also assist in all analytical applications, financial planning, cost estimates, production deadlines and will play a key role in accomplishing department objectives. Manage and delegate all inventory processes; these duties include but are not limited to: Maintain and verify with Office Manager and Operations Coordinator all inventory in the yard.
System Account Manager Trane Technologies PlcSystem Account ManagerCincinnati, OH$66,800–$154,800 / yearDL NUMBER - Driver License, Valid and in State Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with consulting engineers, contractors, and building owners with a focus on providing customers a total solution for the most energy efficient buildings.
Digital Business Development Manager Trane Technologies PlcDigital Business Development ManagerCincinnati, OH$113,600–$172,095 / yearYou will work across sales, service, controls, and account teams to identify opportunities, strengthen customer relationships, and position Trane as a trusted partner in helping customers improve building performance, sustainability, reliability, and operational outcomes through digital innovation. Valid driver's license for a minimum of 12 months, with no major or frequent traffic violations, including but not limited to DUI, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
Customer Account Manager Howmet Aerospace IncCustomer Account ManagerCincinnati, OHTo learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report. Customer contract/terms and conditions maintenance and development including price and portfolio management, alloy elemental management activities, economic indices tracking and other key business items.
Household Manager and Family Assistant Sage HausHousehold Manager and Family AssistantCincinnati, OH$28–$32Those core daily and weekly responsibilities come first, but once handled, we welcome support in other areas based on time, energy, and household needs that week, including: Deep Cleaning & Special Projects . Up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including Tdap, MMR, Hepatitis A/B, COVID-19, and annual influenza), subject to applicable legal accommodations.
System Account Manager CFO Trane U.S. -CFOSystem Account ManagerCincinnati, OhioDL NUMBER - Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with consulting engineers, contractors, and building owners with a focus on providing customers a total solution for the most energy efficient buildings.
House Manager & Family Assistant Sage HausHouse Manager & Family AssistantCincinnati, OH$25–$30We're looking for someone who enjoys helping maintain and strengthen that organization — keeping schedules on track, coordinating transportation, and jumping in with homework or after-school activities when needed — so that when we're together, we can truly enjoy family time without the stress of daily logistics. We're a big, warm, blended family with seven kids — five girls and two boys — ranging from middle schoolers to high school seniors at home (with our two oldest already launched).
Project Manager - Road - Ohio American StructurepointProject Manager - Road - OhioCincinnati, OhioFull timeThe ideal candidate is an experienced and organized leader who thrives in managing multidisciplinary teams, maintaining client relationships, and ensuring that project goals are met on time and within budget. We are seeking a Project Manager to lead roadway and transportation design projects within the Road Group at American Structurepoint.
Marketing Manager 4 Entertainment GroupMarketing ManagerCincinnati, Ohio4EG is a privately held, local company founded and helmed by four partners that acquire, develop, and manage a wide-ranging roster of exceptional establishments including: Beeline , Igby’s, Japp’s, Killer Queen, The Lackman, Low Spark, Nice Life, Pilar, The Righteous Room, The Roosevelt Room, Rosedale, and The Stretch. 4 Entertainment Group (4EG), located in Cincinnati OH, is looking for a detail-oriented, creative Marketing Manager in our OTR office to competitively position our brands and support our bars in our passion to enhance neighborhoods by creating the most enjoyable guest experiences for people to gather, eat and drink.
NewSystem Account Manager Trane TechnologiesSystem Account ManagerCincinnati, OH$66,800–$154,800 / yearDL NUMBER - Driver License, Valid and in State Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with consulting engineers, contractors, and building owners with a focus on providing customers a total solution for the most energy efficient buildings.
SEO/SEM Marketing Manager Mark Sweeney Buick GMCSEO/SEM Marketing ManagerCincinnati, OhioThis role is ideal for a results-driven professional who is passionate about driving online visibility, improving search engine rankings, and managing paid search campaigns to support our automotive dealership's growth in Cincinnati, OH. Mark Sweeney Buick GMC is seeking an experienced SEO/SEM Marketing Manager to lead and optimize our digital marketing efforts.
NewMarketing Manager About Asc Advisors LlcMarketing ManagerCincinnati, OH4 Entertainment Group (4EG), located in Cincinnati OH, is looking for a detail‑oriented, creative Marketing Manager in our OTR office to competitively position our brands and support our bars in our passion to enhance neighborhoods by creating the most enjoyable guest experiences for people to gather, eat and drink.4EG is a privately held, local company founded and helmed by four partners that acquire, develop, and manage a wide-ranging roster of exceptional establishments including: Beeline, Igby's, Japp's, Killer Queen, The Lackman, Low Spark, Nice Life, Pilar, The Righteous Room, The Roosevelt Room, Rosedale, and The Stretch. The Marketing Manager is responsible for our bar locations' marketing and communications, including digital marketing and social media, traditional marketing, event planning and community partnerships, and earned media and public relations.
Regional Sales Manager Clayton HomesRegional Sales ManagerCincinnati, OhioArbor Homes is one of the fastest-growing new home builders in the Cincinnati and Dayton areas and is currently seeking a motivated and experienced new home sales/management professional for the role of Regional Sales Manager. Work with Community Sales Managers to help develop and implement community marketing plan to draw traffic into communities and to supplement corporate-driven marketing campaigns.
Segment Marketing Manager - L1 (Mason, OH, US, 45040) Cintas CorpSegment Marketing Manager - L1 (Mason, OH, US, 45040)Mason, OHWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers facilities and employees clean, safe, and looking their best.
Development Manager, Entitlements NorthPoint Development LLCDevelopment Manager, EntitlementsCincinnati, OHA minimum of 5-7 years of direct experience in land entitlement, civil engineering, and/or land use planning, with a proven track record of successfully entitling large-scale commercial or industrial projects. Manage and coordinate a team of external consultants, including civil engineers, architects, land use attorneys, and environmental specialists, to ensure the timely submission of high-quality applications and reports.
Development Manager NorthPoint Development LLCDevelopment ManagerCincinnati, OHLead the entitlement process from start to finish, including zoning changes, platting, securing necessary permits and approvals from the appropriate authorities, and maintaining detailed schedules and budgets for the pre-development and entitlement phases of project. Manage and communicate the status of project financial sources and uses from cradle to grave, including predevelopment budgets, pro formas, partnership structures, land closings, and debt closings.
Assistant Manager - Kenwood Lush Retail LtdAssistant Manager - KenwoodCincinnati, OHThe MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
Assistant General Manager ABC Phones of North Carolina IncAssistant General ManagerIndependence, KY$43,000–$67,000 / hourRunning store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
National Account Manager - Foodservice - Remote Koch IncNational Account Manager - Foodservice - RemoteCincinnati, KYRemote$80,000–$150,000 / yearNational Account Manager - Foodservice - Remote - United States - 190842 - Koch. Koch Disruptive Technologies.
NewRetail Assistant Store Manager at Delhi CincinnatigoodwillRetail Assistant Store Manager at DelhiCincinnati, OHMust be able to fulfill the duties of all production and retail staff as needed to include greeting donors, and safely unloading donations from vehicles, completing donor receipts, sorting donated items into designated categories, accurate cash handling, maintaining sales floor neat and orderly, assist customers with purchases and perform store upkeep duties. The Assistant Manager coordinates with the Retail Store Manager of the retail store to oversee the employees and processes involved with all aspects of the daily operations of the store, including customer service, stocking, merchandising, inventory control, budgeting, and record keeping.
Center Manager The UPS Store #2903Center ManagerBlue Ash, OhioThe Center Manager will not only oversee operations inside the store but will also dedicate one to two days each week to business development outside the center — meeting neighboring businesses, forming local partnerships, and introducing our printing, shipping, and mailbox solutions to potential clients. Community & Business Outreach: Spend designated time each week visiting local businesses, networking with community partners, and actively marketing store services.
NewSales Manager - Commercial Luxfer Magtech - CincinnatiSales Manager - CommercialCincinnati, OHFull timeLuxfer Magtech specializes in developing, manufacturing, and supplying a broad range of products that safeguard and protect, ranging from flameless ration heaters that give our U.S. Military a hot meal; innovative chemical response kits designed to detect and decontaminate chemical warfare agents; to nutritious hot food and beverage options for militaries and first responders. This role is responsible for generating new business, growing existing customer relationships, achieving revenue objectives, developing domestic and international markets, coaching sales personnel, and providing accurate forecasting and performance reporting.
Events & Channel Marketing Senior Manager CBTSEvents & Channel Marketing Senior ManagerCincinnati, OhioDirect and integrate the specialist workstreams that bring each event to life in a matrixed marketing team—coordinating and holding owners accountable rather than producing the work directly, including: Social and editorial content, produced by the Communications team and activated pre-, during-, and post-event to amplify our presence Event sales enablement content, produced by the Sales Enablement team. • Serve as the part-time channel marketing connection point, with a deliberately scoped remit that extends the channel partner audience into existing direct-audience programs rather than building parallel channel activity, including: Acting as the dot-connector across the marketing team—scanning the direct-audience campaigns, content, and programs in flight and identifying what is relevant to extend to the channel partner audience.
NewAssistant Store Manager Sally Beauty SBH Health SystemAssistant Store Manager Sally BeautyCincinnati, OHThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
Store Manager CrossAmerica Partners LPStore ManagerMason, OHCrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. SMG Group LLC also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual''s known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship.
Assistant Store Manager Sally Beauty 00786 Sally Beauty HoldingsAssistant Store Manager Sally Beauty 00786Cincinnati, OHThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
66240 Assistant Store Manager CosmoProf66240 Assistant Store ManagerCincinnati, OHThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
66240 Assistant Store Manager Sally Beauty Company, Inc.66240 Assistant Store ManagerCincinnati, OHThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes.
Licensed Assistant Manager - Cincinnati, OH - LensCrafters EssilorLuxottica SALicensed Assistant Manager - Cincinnati, OH - LensCraftersCincinnati, OHDelivers quality & improvement to meet or exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
NewAssistant Store Manager Sally Beauty Sally Beauty SupplyAssistant Store Manager Sally BeautyCincinnati, OHAssistant Manager Job DescriptionJob Title: Assistant ManagerPrimary Duties30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.
NewProject Manager - Kraemer Design + Production PlayCore CareersProject Manager - Kraemer Design + ProductionCincinnati, OhioThe ideal candidate is comfortable managing complex, custom-built environments with many moving parts, including exhibit design, graphics, fabrication, AV/media, millwork, specialty interactives, shipping logistics, subcontractors, punch lists, and onsite install crews. Experience in exhibit installation management, construction management, museum exhibit fabrication, themed environments, architectural interiors, or custom commercial build-outs is strongly preferred.
Community Sales Manager Clayton HomesCommunity Sales ManagerCincinnati, OhioComplete and enforcing Purchase Agreement by writing specifications, obtaining earnest money, completing design center selections, following up on loan application and required documentation for loan approval. Identify potential homeowners by greeting visitors at models, entering registration information, identifying needs, assessing interests, explaining the product and options.
NewStore Manager Scrubs & BeyondStore ManagerCincinnati, OHWhy You'll Love Working Here:Free scrubs to keep you looking and feeling your bestMonthly bonus opportunitiesBenefits available to all employeesDevelopment and career advancement in a growing companyIf you're ready to be part of something bigger—join us today. Scrubs & Beyond is the largest retailer of medical apparel in the U.S., founded in 2000 with a simple but powerful idea: the retail experience for healthcare professionals should be as exceptional as the people it serves.
NewStore Manager kindthreadStore ManagerCincinnati, OHFoster continuous learning and development for all team members by providing regular feedback, coaching, mentoring, and leading performance management efforts in an equitable and consistent manner. Scrubs & Beyond is the largest retailer of medical apparel in the U.S., founded in 2000 with a simple but powerful idea: the retail experience for healthcare professionals should be as exceptional as the people it serves.
NewAssistant Store Manager Kenwood Towne Centre Claire'sAssistant Store Manager Kenwood Towne CentreCincinnati, OHPerks and BenefitsFull‑time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)Generous employee discount on Claire's productsOpportunities for advancement and career developmentFun and inclusive work environment with supportive teammatesSummaryClaire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. ResponsibilitiesSales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
NewSenior Construction Project Manager Otterbein SeniorLifeSenior Construction Project ManagerLebanon, OHWe offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services. You will be engaged in new construction and major renovations, including procurement of Architectural and Engineering services, Construction Management firms and Otterbein held contractors and consultants.
Deco Department Manager Floor & DecorDeco Department ManagerFlorence, KentuckyResponsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
Wood Department Manager Floor & DecorWood Department ManagerFlorence, KentuckyResponsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
Operations Manager Floor & DecorOperations ManagerFlorence, KentuckyAssist the General Manager in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers. This position is responsible for all aspects of store operations, which include providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and associate education.
Restaurant Operations Manager First Watch Restaurant Group IncRestaurant Operations ManagerKYGuided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. A recipient of many "Best Breakfast" and "Best Brunch" awards, First Watch was voted #1 Best Breakfast by Newsweek's Readers' Choice Awards 2025, and also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute - an accolade most recently featured in The Wall Street Journal - after appearing on the list in 2022 and 2023, as well.
Tile Department Manager Floor & DecorTile Department ManagerFlorence, KentuckyResponsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.