Platform / Solution Knowledge - Technical understanding of The application of AI in Salesforce, Agentforce, Service Cloud, Sales Cloud, Data Cloud, Knowledge, Flow, Prompt Builder, Slack, SharePoint, Box, GitHub Copilot, APIs, and enterprise integration patterns; active Salesforce certifications or ability to achieve relevant certifications upon hire. Preferred - Experience with AI-assisted development, GitHub Copilot, accelerated engineering, voice agents, agent observability, MCP / agent-to-agent patterns, enterprise content management, partner co-sell motions, and major field events such as Dreamforce or Salesforce World Tours.