p>Here's What You Need: A portfolio that shows off your content design and design thinking skills Content design experience with a focus on software applications Passion for creating a great user experience and improving people's lives through design and technology Experience working with product designers, engineers, and product managers Understand human-centered content design principles and techniques Comfortable working alone and as part of a team in a fast-paced environment Ability to see the big picture, but also pay attention to the details Sharp critical thinking and problem-solving skills Ability to manage personal and project timelines Someone who can lead and mentor junior content designers Excellent leadership, communication, and teamwork skills Interest in growth, learning, and receiving feedback to improve skills Strong eye for grammar and a deep respect for content style, voice and tone, and empathy Working knowledge of Figma Working knowledge of software agile teams, design software, programming, databases, and mobile technology Experience and background Bachelor's or Master's degree in English, Writing, Communications, Design, or related field 4-6 years of experience in Content Design, UX Writing, or related field (we're looking for the right person, even if they don't fit every requirement).
In This Role, You Will:
Understand the event management industry, Cvent's business, and how your product area connects to the overall user journey Drive and advocate for content design and User Experience (UX) throughout the organization Drive vision and strategy for product language and content across all platforms Work collaboratively in a cross-discipline team with the shared goal of improving the product experience and meeting our users' needs Collaborate on projects while also working independently on deliverables Mentor and guide junior designers and contribute to their career development plans Lead workshops, brainstorming sessions, and design critiques Write conversational microcopy that's inclusive, accessible, and localized for all audiences Articulate how your content decisions meet business objectives, user needs, and impact company revenue Review, edit, and develop internal processes and documents Support the maintenance of, and contribute to, our growing set of content guidelines Partner with user researcher to research, analyze, and test content to create text that can be reused throughout the platform.