Technical Security Specialist U.S. Department of StateTechnical Security SpecialistMclean, VA$143,913–$187,093Full timeIn this position you will serve as a Technical Security Specialist for the Next Generation Unmanned Systems (NEXUS) and Counter-Unmanned System (C-UAS) Programs , managing operations and ensuring compliance with Federal Aviation Administration (FAA), International Civil Aviation Organization (ICAO) and host-nation laws. Open and Close Dates: Jun 29, 2026 - Jul 14, 2026 Marketing Statement: Summary: This position is located in the Bureau of Diplomatic Security, Countermeasures Directorate, Office of Security Technology, Security Systems Integration Division (DS/ST/SSI).
Security Specialist U.S. Department of StateSecurity SpecialistAlexandria, VA$143,913–$187,093Full timeYou will serve as a Assistant Contracting Officer's Representativeandproviding real-time visibility into the quality, efficiency and timeliness of state-of-the-art mission-critical initiatives designed to protect information, personnel, property and operations from hostile intelligence and criminal activity. Open and Close Dates: Jul 06, 2026 - Jul 20, 2026 Marketing Statement: Summary: This position is located in the Bureau of Diplomatic Security, Countermeasures Directorate, Office of Security Technology (ST), Facilities Security Engineering Division ( DS/ST/FSE) .
Business Process Re-engineering Specialist CredenceBusiness Process Re-engineering SpecialistMcLean, VAYou will provide facilitation, training, methodology development and evaluation, business process reengineering across all phases, identify best practices, support change management initiatives, apply business management techniques, contribute to organizational development efforts, perform activity and data modeling, and support information systems development methods and practices. Computer Science, Engineering, or Information Systems/Technology) and a specific logistics function (e.g., finance, supply, contract administration, transportation and operations research) and first-hand knowledge of the following: DoD/Component policies.
NewImmigration Specialist Sparks GroupImmigration SpecialistSterling, VACollaborate with HR, GM, and employees in providing answers to process, timeline, and general immigration questions and facilitate responses to our internal clients from our immigration provider on legal requirements, opinions, and case analysis questions. Operate as a subject matter expert to facilitate discussions with key business and HR stakeholders helping them understand the implications of non-immigrant and immigrant visa sponsorship decisions (cost, compliance, timing, process, business impact, etc.) before they are made.
NewProperty Claims Adjuster Specialist - Field USAAProperty Claims Adjuster Specialist - FieldChesapeake, VA$69,920–$133,620 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
NewCommunications & Change Management Specialist Pinnacle Technical ResourcesCommunications & Change Management SpecialistMcLean,, Virginia$45–$50 / hourContractorThe role supports change and adoption efforts through messaging and enablement content, requires intermediate to advanced SharePoint skills, basic video editing capabilities, and the ability to perform effectively in a fast-moving, high-visibility, high-expectations environment. Must Have Qualifications: Ideal candidate will have strong writing and editing skills, experience drafting / developing business communications, creating and updating job aids, and supporting ongoing content updates.
NewAFSIM Modeling and Simulation Specialist DCS CorporationAFSIM Modeling and Simulation SpecialistReston, VAAs part of our team, you’ll work in Reston, VA, supporting advanced defense technologies and R&D efforts alongside experts in simulation integration, state‑of‑the‑art modeling tools, and seasoned military SMEs. Your work will drive capability assessments for emerging military technologies and ensure the tools and methodologies we use effectively inform decision‑makers across the Department of Defense.
Systems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
NewPeak Season Repair Specialist SafelitePeak Season Repair SpecialistHampton, VALearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Peak Seasonal Repair Specialist SafelitePeak Seasonal Repair SpecialistRichmond, VA$20.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewHelp Desk Specialist System OneHelp Desk SpecialistWinchester, VA$20–$25 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities.
Seasonal Repair Specialist SafeliteSeasonal Repair SpecialistVienna, VA$25Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Security Program Protection Specialist System OneSecurity Program Protection SpecialistChantilly, VA$150,000–$180,000 / yearThe Research and Technology Protection (RTP) team develops and provides subject matter expertise in providing day-to-day security classification guidance and assessments of classified and controlled unclassified information (includes sensitive but unclassified) GEOINT campaigns and program tools development within the NGA Research Offices and Pods. Apply Business Intelligence (BI) and social network analysis to illuminate threats, vulnerabilities, and opportunities for exploitation within traditional and nontraditional supply chains, networks of individuals, financial and non-financial business activities, technology trends, academic partnerships and research collaborations.
NewSenior IT Security Specialist Capgemini Government Solutions LLCSenior IT Security SpecialistMcLean, VAThe disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
NewSAFETY & ENVIRONMENTAL SPECIALIST Carter Machinery Company, IncSAFETY & ENVIRONMENTAL SPECIALISTMechanicsville, VA$79,000–$101,000 / yearThe Safety and Environmental Specialist works closely with the EHS team to implement and coordinate and further the safety, health, and environmental program of all of Carter Machinery's locations and departments. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
NewTechnical Sales Specialist, Power Herc Rentals IncTechnical Sales Specialist, PowerManassas, VASupport sales representatives with technical sales opportunities by developing data-driven target prospect lists, providing on-site technical consultation during job walks, evaluating system requirements, and ensuring proposed solutions meet client specifications. Provide subject-matter expertise to cross-functional teams by developing technical content for targeted sales campaigns, advising on equipment application engineering, safety protocol integration, and delivering input on operator training programs.
NewRepair Specialist SafeliteRepair SpecialistLeesburg, VA$22.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Child Life Specialist - FT Days - Pediatrics and PICU - Reston Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - RestonReston, VAFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
Sr. Specialist, Environmental Health & Safety Level 4 BC Forward AsymblSr. Specialist, Environmental Health & Safety Level 4Culpeper, VA$50–$55.27 / hourFull timeThe ideal candidate will have strong experience in OSHA General Industry, process safety, risk assessment, and aerospace manufacturing environments and a proven ability to lead hazard analyses, implement corrective actions, and drive compliance through audits, training, and cross-functional engagement . Education: Bachelor's degree and minimum 6 years of prior relevant experience, or Graduate Degree with a minimum of 4 years of related experience, or in lieu of a degree, a minimum of 10 years of prior related experience.
Business and Information Technology Specialist Commonwealth of VirginiaBusiness and Information Technology SpecialistRichmond, VAComprehensive knowledge of career and technical education services and program administration, including state and federal regulations, policies, and procedures for grades 6-12 and adults; In-depth knowledge of Business and Information Technology and related career clusters; Considerable knowledge of competency-based curriculum, research-based instructional practices, and high quality sustained professional development practices; Considerable knowledge of project management, including the ability to work independently and manage multiple tasks and deliverables with critical timelines; insight and ability to anticipate problems and develop solutions; and the ability to manage program resources and budget funding allocations; Ability to analyze and interpret complex information, performance data, and state and federal regulations and policies and communicate this information to diverse groups and individual stakeholders; Highly developed interpersonal, communication, group facilitation, teamwork, and problem-solving skills; Ability to write in a clear and concise manner using effective business English and grammar to convey technical information to professional and lay audiences; and. The Virginia Department of Education (VDOE) is recruiting for a Business and Information Technology Specialist to provide vision, leadership and technical expertise for statewide program administration of Business and Information Technology programs and assigned career clusters and subclusters in middle and high schools.
Information Technology Specialist (Info Sec) U.S. Department of DefenseInformation Technology Specialist (Info Sec)Fort Belvoir, VA$121,785–$158,322 / yearSpecialized experience is: as monitoring, systems certification, compliance reporting, web proxy access control lists management, and incident response or conducting vulnerability assessments, implementing contingency plans, OR directing cybersecurity project resource allocations to ensure the confidentiality, integrity, and availability of organizational systems and networks. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position.
Information Technology Specialist I Old Dominion UniversityInformation Technology Specialist INorfolk, VAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
NewInformation Technology Specialist Security US Department of StateInformation Technology Specialist SecurityArlington, VA$121,785–$158,322 / yearU.S. Department of State career or career conditional status employees in the competitive service; employees who are on temporary or other non-status appointments who have reinstatement or non-competitive eligibility for a competitive service appointment (e.g., tenured Foreign Service employees, employees on an excepted service appointment at the USUN who have previous career status, etc.); and CTAP. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management.
NewInstructional Technology Specialist Virginia Beach City Public SchoolsInstructional Technology SpecialistVirginia Beach, VAMust possess the ability to integrate technology into curricular areas; successfully complete simultaneous, multiple, dissimilar projects in a timely manner and to work with little direct supervision; demonstrate analytical, problem-solving, and organizational skills; working knowledge of an integrated software package; technical skill in using Windows operating system, networks, and instructional technology; advanced oral and written communication skills; public relations skills, leadership skills, interpersonal skills between faculty and staff; advanced knowledge and expertise in specific skill areas; ability to train end-users, both students and teachers; ability to initiate, plan, and implement ideas; ability to learn and implement information systems; ability to interpret and follow written instructions; ability to establish and maintain effective working relationships with students, staff, parents, and the public. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls.
Junior Information Technology Specialist (IT Specialist) ATOLLOJunior Information Technology Specialist (IT Specialist)Dahlgren, VA$35,000–$50,000 / yearFull timeThe Junior Information Technology Specialist will provide technical and operational support for hardware, software, network systems, and communications infrastructure supporting Navy operations. This position directly supports assigned installations and Command leadership while ensuring reliable and secure IT services.
Lead Executive Technology Specialist MindlanceLead Executive Technology SpecialistReston, VAIn addition to delivering white-glove support, this individual plays a key leadership role in shaping service approach, influencing enterprise technology decisions, and elevating the organization s overall approach to executive experience, digital collaboration, and hybrid engagement. We are seeking a highly strategic, service-driven Lead Executive Technology Specialist to serve as a senior partner to executive leadership, shaping and delivering a world-class executive technology experience.
Trenchless Technology Specialist Brown and Caldwell IncTrenchless Technology SpecialistVARemote$129,000–$177,000 / yearThis role is a senior technical position focused on delivery excellence, risk management, and application of best practices for trenchless technologies, including micro-tunneling, tunneling, horizontal directional drilling (HDD), jack-and-bore, pilot tube methods, and related trenchless construction techniques. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Information Technology (IT) Specialist University Health Services IncInformation Technology (IT) SpecialistLEESBURG, VAOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Programs of service include an 87-bed, Virginia Department of Behavioral Health and Developmental Services licensed, Joint Commission accredited psychiatric residential treatment facility, a Partial Hospitalization Program, and a 40-bed acute psychiatric hospital.
NewInformation Technology (IT) Specialist MicroHealth, LLCInformation Technology (IT) SpecialistVienna, VARemoteFull timeDevelop and execute automated unit tests using Microsoft Unit Test Framework, NUnit, xUnit, or comparable testing frameworks to improve software quality and reliability. The ideal candidate will utilize SAFe Agile best practices, techniques, and concepts to support the maintenance, enhancement, and administration of enterprise applications while contributing to continuous integration and continuous delivery (CI/CD), test-driven development, automation, and system functional and architectural improvements.
Biomedical Technology Integration Specialist VHC HealthBiomedical Technology Integration SpecialistArlington, VirginiaFull timeMust be able to obtain knowledge of Computer Incident Response Team (CIRT), Computer Emergency Response Team (CERT), and Computer Security Incident Response Center (CSIRC) project, Infragard. The role partners closely with Cybersecurity, IT Infrastructure, Clinical Informatics, and vendors to ensure that controls are appropriate, validated, and operationally sustainable in clinical environments.
Biomedical Technology Integration Specialist Virginia Hospital CenterBiomedical Technology Integration SpecialistArlington, VAMust be able to obtain knowledge of Computer Incident Response Team (CIRT), Computer Emergency Response Team (CERT), and Computer Security Incident Response Center (CSIRC) project, Infragard. The role partners closely with Cybersecurity, IT Infrastructure, Clinical Informatics, and vendors to ensure that controls are appropriate, validated, and operationally sustainable in clinical environments.
Executive Technology Specialist onsite McLean VA Claritev CorpExecutive Technology Specialist onsite McLean VAVAThe ideal candidate has extensive experience directly supporting executives, demonstrates executive presence and strong interpersonal skills, and can anticipate needs while resolving technical issues with urgency and minimal user effort. Troubleshoot and resolve issues related to Windows and Apple operating systems, Microsoft Office Suite, Outlook synchronization, VPN connectivity, RSA tokens, remote access solutions, browsers, Wi-Fi, cellular broadband, and mobile devices.
Marketing Technology Specialist Howard Hanna Real Estate ServicesMarketing Technology SpecialistVASummary: The Marketing Technology Coordinator works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation. Schedule, promote, and train both groups and one-on-one on Howard Hanna Success Systems for marketing & technology with the goal of increasing adoption across branches.
Technology Services Specialist National Wildlife FederationTechnology Services SpecialistReston, VA$60,000–$70,000 / yearAdminister Office365, Azure (Active Directory, Intune, MFA, and Autopilot) Iru, 1Password, Monotype, Zoom (User, Phone, and Zoom Room System Management), Druva, Adobe Creative Cloud Enterprise, Esri Enterprise, Dell Tech-Direct, Dropbox Enterprise, Splashtop, Mimecast and Google Groups accounts. The background and responsibilities include knowledge of the hardware and software used by NWF staff, confidence and interest in researching and troubleshooting new and existing technologies related to usability, durability, security, and attention to detail and process needed to enable efficient and resilient helpdesk operations.
Aerospace and Defense Consulting Technology Specialist Renaissance Strategic Advisors LLCAerospace and Defense Consulting Technology SpecialistArlington, VAStrong analytical skills and comfort with complex quantitative and qualitative analysis; Curiosity, energy, positivity and the ability to work in teams and in a dynamic environment; hunger to work on projects of utmost consequential strategic value for clients at the top levels of industry. Our distinct value proposition combines deep sector expertise, rigorous analysis, and a strong focus on client outcomes, delivered through a collaborative engagement model that builds trust and enables decisive action.
Client Information Technology Support Specialist CaseGuardClient Information Technology Support SpecialistArlington, VA$65,000–$75,000 / yearThe Client Information Technology Support Specialist serves as the primary point of contact for clients, providing support via phone, email, and chat on product functionality, pricing, troubleshooting, and availability. CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software.
Technology Support Specialist UvimcoTechnology Support SpecialistCharlottesville, VirginiaThe Technology Support Specialist serves as the first point of contact for resolving IT-related issues, manages equipment deployment, and collaborates with the broader technology team to maintain and enhance UVIMCO’s IT infrastructure, security posture, and end-user experience. Systems administration experience with the Microsoft 365 ecosystem — including Microsoft Intune (device management), Entra ID (identity and access), App registrations, and Microsoft Graph API — is strongly preferred.
NewDigital Specialist - Emerging Technologies TalentBurst, Inc.Digital Specialist - Emerging TechnologiesRICHMOND, VA$30.34–$51.06 / hourA programming background; " Able to work with people at different levels; " Self-managed, good with handling multiple projects; " Some IT background - infrastructure would be good, software is not necessary; " Not sure how you quantify this, but I need someone with grit (this assignment will be a challenge, he/she will be supported and join a good team, but this person needs to be able to push and make things happen). " Work and collaborate with users, engineering, and support teams to set up and maintain workflows.
Part Time Technology Support Specialist I Radford City School DistrictPart Time Technology Support Specialist IDistrict Wide Radford, VAServe as DDOT II/Project Manager for SOL Testing (Provide technical support for the management of testing for all schools, and is responsible for the division-wide technology infrastructure needed to conduct online testing and manage secure assessment data. Administer and support Google Workspace for Education, including user account management, organizational unit configuration, license management, security settings, and troubleshooting of platform-related issues.
Expert Level Emerging Technology Integration Specialist (N) SimIS Inc.Expert Level Emerging Technology Integration Specialist (N)Norfolk, VAFull timeVANGARD gives HQ SACT timely access to the leading-edge information and quality support necessary to tackle challenges impacting NATO’s strategic, operational, and transformational concepts, and to contribute to the scoping, assessment, and development of capabilities through wargaming, modelling and simulation, capability planning, programming, experimentation, acceptance testing, etc. Responsibilities: Support the exploration, understanding, and assessment of EDT focus areas (such as Artificial Intelligence, robotic and autonomous systems, quantum technologies, novel materials and advanced manufacturing, hypersonic technologies, energy and propulsion technologies, biotechnology and human enhancement, next generation networks (e.g.
Systems Integrator Technical Specialist (Mobile Technologies) Rite-Solutions IncSystems Integrator Technical Specialist (Mobile Technologies)Chantilly, VAThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Headquartered in Chantilly, VA with 16 global offices, Arcfield employs more than 1,500 engineers, analysts, IT specialists, and other professionals with more than 60 years of collective proven experience supporting missions in cyber and space defense, space exploration, hypersonic and nuclear deterrence and warfighter readiness.
Systems Integrator Technical Specialist (Mobile Technologies) ArcfieldSystems Integrator Technical Specialist (Mobile Technologies)Chantilly, VirginiaFull timeThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Our solution areas include space mission engineering, atmospheric science, digital engineering, mission assurance, and advances in modeling and simulation that together with our enterprise-wide adoption of artificial intelligence and machine learning, lead to better systems and timely, reliable decision-making.
Sr. AI & Emerging Tech Specialist , Emerging Technology Amazon.com IncSr. AI & Emerging Tech Specialist , Emerging TechnologyArlington, VAAs a high-performing sales organization embedded within the NatSec community, the team serves as a trusted partner to end users, agency leadership, and the policy community - helping customers navigate the rapidly evolving AI and emerging technology landscape to deliver mission impact. Work closely with Amazon business leaders - including customer account teams, hardware and software engineering leaders, professional services, and technical program managers - to align emerging technology solutions with customer mission needs.
AI & Emerging Tech Specialist , Emerging Technology Amazon.com IncAI & Emerging Tech Specialist , Emerging TechnologyHerndon, VAAs a high-performing sales organization embedded within the NatSec community, the team serves as a trusted partner to end users, agency leadership, and the policy community - helping customers navigate the rapidly evolving AI and emerging technology landscape to deliver mission impact. Work closely with Amazon business leaders - including customer account teams, hardware and software engineering leaders, professional services, and technical program managers - to align emerging technology solutions with customer mission needs.
AI & Emerging Tech Specialist, Emerging Technology Amazon.com IncAI & Emerging Tech Specialist, Emerging TechnologyHerndon, VAAs a high-performing sales organization embedded within the NatSec community, the team serves as a trusted partner to end users, agency leadership, and the policy community - helping customers navigate the rapidly evolving AI and emerging technology landscape to deliver mission impact. Work closely with Amazon business leaders - including customer account teams, hardware and software engineering leaders, professional services, and technical program managers - to align emerging technology solutions with customer mission needs.
NewPrincipal AI & Emerging Tech Specialist , Emerging Technology Amazon.com IncPrincipal AI & Emerging Tech Specialist , Emerging TechnologyArlington, VAAs a high-performing sales organization embedded within the NatSec community, the team serves as a trusted partner to end users, agency leadership, and the policy community - helping customers navigate the rapidly evolving AI and emerging technology landscape to deliver mission impact. Work closely with Amazon business leaders - including customer account teams, hardware and software engineering leaders, professional services, and technical program managers - to align emerging technology solutions with customer mission needs.
Lead Technology Support Specialist - Apple Commonwealth of VirginiaLead Technology Support Specialist - AppleFairfax, VARequired Qualifications: Associate's degree in related field; Certifications in relevant technologies (A+, Apple, Crestron, AV technologies); Demonstrated experience in both desktop support and classroom technology systems; Experience using remote support tools, managing incident tickets, and providing customer service in a technical environment; Experience in troubleshooting, installing, and maintaining both desktop systems and AV equipment; Experience working in a team environment to complete complex assignments with tight deadlines; Extensive experience interacting with both co-workers and customers, resulting in high quality customer support service; Strong technical knowledge of both desktop computing and AV systems, including Windows, macOS, Microsoft Office, and Crestron or similar AV platforms; Familiarity with network configuration and troubleshooting, including Ethernet connectivity and AV control systems; Excellent customer service and communication skills, with the ability to explain technical issues to nontechnical users; Demonstrated ability in supporting classroom or equivalent audiovisual technology; Demonstrated ability in troubleshooting common computing issues including sound, video settings, software and hardware configurations; Ability to prioritize and handle multiple support requests in a fast-paced environment; and. Preferred Qualifications: Bachelor's degree in related field; Experience in a higher education setting; Experience reading rack elevation, block, and signal flow diagrams for integrated audiovisual systems; Experience installing and upgrading complex digital integrated audiovisual systems; Experience working with vendors and other units to coordinate work licensure, registration or certifications; Experience installing PC components and a diverse number of software products, including installing boards, cards, hard drives, and peripheral components; Experience partitioning hard drives, loading software, loading video and printer drivers, and optimizing PC configurations; Familiarity with Microsoft Active Directory, Office 365, desktop imaging tools, and audiovisual control systems (Crestron, RoomView); Demonstrated ability analyzing hardware and software problems, and interfacing with the manufacturer's technical support staff to affect a solution; and.