June 29, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. You will provide other technical teams with configuration management guidance or advice and work closely with technical teams to improve service maturity, embed better ways of working and contribute to continuous improvement, with real opportunities to take ownership of configuration management initiatives.
All About You Ability to work effectively across all segments of Mastercard and within customers' organizations, navigating complex, matrixed environments Extensive knowledge and demonstrated application of customer service principles, financial services operations, and banking industry business practices Strong ability to understand complex technology concepts and translate them into practical solutions that address business needs and opportunities within the fintech ecosystem Deep expertise in credit and debit card operations, including issuing, acquiring, and processing, with emphasis on authorization, clearing, settlement, fraud, and risk management Proven project management and implementation capabilities, with strong technology and operations acumen Extensive account management experience, supported by exceptional interpersonal, communication, and negotiation skills Strong analytical, problem-solving, and strategic planning abilities Clear, confident, and engaging communicator with the ability to deliver effective stand-up and executive-level presentations Solid understanding of business drivers, technology solutions, market participants, industry best practices, regulatory considerations, Mastercard products and rules, and competitive solutions within the U.S. market Demonstrated ability to analyze business requirements, develop integrated technical and business solutions, and orchestrate cross-functional collaboration to deliver measurable results for both Mastercard and customers Willingness to travel up to 40% as required Bachelor's degree or equivalent professional experience, with emphasis on business, information technology, and/or bankcard industry experience. Role Support the growth and evolving technology needs of fintech partners, enabling their successful integration into the payments ecosystem Lead and oversee the successful launch of new financial institutions, enabling their card portfolios for digital wallet acceptance across platforms such as Apple Pay, Google Pay, and other emerging wallet solutions Coordinate and align annual and ad hoc business planning efforts with customers and internal stakeholders to prioritize strategic, mutually beneficial objectives Identify and deliver against customer, business, and corporate objectives, opportunities, and commitments Represent the Voice of the Customer in product development initiatives, platform enhancements, and rule changes Build, expand, and manage strong operational and technical relationships with key accounts in the market Oversee Mastercard activities related to the technical design and implementation of customer initiatives, ensuring alignment with both customer and Mastercard requirements Develop and maintain trusted working relationships with customer executive and decision-making stakeholders Identify customer needs and coordinate training, education, and communication related to operational enhancements Drive customer and internal alignment to ensure compliance with Mastercard technology enhancements and requirements Identify opportunities to grow customer and Mastercard revenue by leveraging existing technology capabilities or through innovation and the development of new capabilities, and surface those opportunities to the Account team.