NewSenior Technology Project Manager / Delivery Lead BC ForwardSenior Technology Project Manager / Delivery LeadCharlotte, NC$62–$62.09 / hourFull timeWe are seeking an experienced Technology Project Manager / Technology Delivery Lead to join our Claims Technology Delivery team within the Fraud, Claims, and Consumer Credit Assistance Technology organization. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Manager, Sales Growth and Partnerships Steele Rubber ProductsManager, Sales Growth and PartnershipsDenver, NCFull timeAs we continue to grow, we are seeking a Manager of Sales Growth & Partnerships to help expand our market presence, strengthen customer relationships, and contribute to the future growth of our sales organization. For more than 65 years, Steele Rubber Products has been a trusted supplier of premium weatherstripping, seals, and rubber components to customers across the automotive restoration, RV, and marine industries.
IT Project Manager / Technology Project Manager BC ForwardIT Project Manager / Technology Project ManagerCharlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in end-to-end program and project delivery across people, process, and technology and a proven ability to govern budgets, manage risk, and deliver complex solutions on time with quality. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Project Manager – RWA & Regulatory Transformation Talent ShiftProject Manager – RWA & Regulatory TransformationCharlotte, North Carolina$60–$75 / hourOur community is cultivated by a team of dedicated professionals working to help clients navigate hybrid workforce strategies and connect contract workers with projects they love. Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets.
NewProject Manager - Make Ready Design Sigma Technologies, Ltd.Project Manager - Make Ready DesignCharlotte, NCRemoteMust have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
NewProduct Technology Engineer SHD Composite Materials IncProduct Technology EngineerMooresville, NCSHD is at the leading edge of advanced composites technology and manufacture a wide range of thermoset prepregs, which include carbon, glass, aramid, natural and hybrid fabrics whilst also offering a toll impregnation service. Material Validation: Lead material validations, trials, and change management initiatives, including technical assessments for raw material obsolescence, supplier transitions, and process improvements for both new and existing products.
NewBusiness Development Center Manager Hendrick Automotive Group CorporateBusiness Development Center ManagerConcord, North CarolinaFull timeThe Business Development Center Manager is responsible for operations, productivity results, employee supervision, and customer satisfaction in the Business Development Center. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
NewArea Development Manager Vital Holdings LLCArea Development ManagerCharlotte, NC$46,000–$50,000 / yearRepresent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs; Contact, build, grow and maintain a consistent pipeline with current clients and new leads through the successful implementation of sales and marketing strategies to meet weekly, monthly, and annual sales quotas; Generate leads and build relationships by organizing the daily work schedule to actively manage incoming sales opportunities of existing or potential new sales throughout the assigned territory; Develop and implement a territory action plan through comprehensive data analysis and adjust sales techniques based on prospect and client interactions. Proficiency with technology such as Microsoft Office applications, sales management software, and CRM software.
NewProject Manager - Process Pipe Wayne Brothers CompaniesProject Manager - Process PipeDavidson, NCThe Project Manager is expected to have the ability to perform all duties of the positions preceding it in its specific career path, while being responsible and accountable to complete any other tasks assigned. A successful candidate in this role must be highly motivated and willing to complete any task assigned, along with performing the essential duties of the Project Manager position.
NeweCommerce Product Manager Sunbelt RentalseCommerce Product ManagerFort Mill, SC$98,573–$135,537.60 / yearJira and Confluence for product user stories and agile developmentLeading digital product development throughout all phases of the product lifecycleTrack record of successfully translating business-to-technical requirementsIdentifying and solving real consumer and business problems, and proven ability to prioritize high value opportunities to deliver to marketUsing data and qualitative insights to create exceptional digital experiencesWeb and mobile product technologies and user experience best practicesWorking relationships across many layers of an organization, outside agencies and suppliersSafety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. Education or experience that prepares you for success:Design, Computer Engineering, Business, Marketing or equivalent experience5 years of experience in digital product or experience management, developing strategy, roadmaps and businesses cases,3 years of working with internal creative and engineering teams or external development partners3+ years in managing eCommerce solutions with experience in either Direct-to-Consumer or Business-to-Business modelsRental, Logistics, Retail or Supply Chain industry experience preferredKnowledge/Skills/Abilities you may rely on:User-centered product development practicesAgile methodology and development practices including Scrum, Kanban, Lean software development, etc.
Technical Product Manager - Microsoft 365 BC ForwardTechnical Product Manager - Microsoft 365Charlotte, NC$53–$53.55 / hourFull timeThe ideal candidate will have strong experience in product management, Microsoft 365, software deployment, and data analysis and a proven ability to define product strategy, drive adoption, and deliver measurable outcomes across a large enterprise. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Project/Program Manager (Portfolio Delivery Lead) BC ForwardProject/Program Manager (Portfolio Delivery Lead)Charlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in portfolio-level delivery, change management, and cross-team coordination and a proven ability to manage project intake, financials, and end-to-end program execution across multiple teams. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
IT Program Manager BC ForwardIT Program ManagerCharlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in Agile SDLC, enterprise change governance, and technology delivery management and a proven ability to plan, coordinate, and deliver complex cross-team initiatives on time, within scope, and within budget. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Agile Delivery Manager BC ForwardAgile Delivery ManagerCharlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in Agile delivery, project management, and Jira and a proven ability to plan, execute, and close complex projects while managing scope, schedule, budget, and stakeholder expectations. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
IT Program Manager - Delivery Lead BC ForwardIT Program Manager - Delivery LeadCharlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in portfolio financial management, delivery governance, and cross-team coordination and a proven ability to lead end-to-end financial operations, enhance tooling and reporting, and improve forecasting and chargeback models. We are seeking an experienced IT Program Manager - Delivery Lead to drive financial stewardship and delivery operations across a portfolio of products within Financial Operations.
Product Manager - Tech Delivery BC ForwardProduct Manager - Tech DeliveryCharlotte, NC$76–$76.38 / hourThe ideal candidate will have strong experience in technology finance, corporate forecasting, and cross-functional delivery and a proven ability to connect business strategy to financial plans and drive enterprise initiatives to outcomes. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Regulated Messaging Product Manager BC ForwardRegulated Messaging Product ManagerCharlotte, NC$53–$53.55 / hourFull timeThe ideal candidate will have strong experience in voice network portfolios, archival and messaging platforms, and regulatory compliance for retention, supervision, and discovery and a proven ability to define strategy and roadmap, deliver prioritized requirements, and drive on-time releases that meet customer, regulatory, and financial objectives. We are seeking a Regulated Messaging Product Manager to lead product planning and execution for data retention and supervision technologies for electronic communication data across a large financial services enterprise.
Financial Planning & Analysis (FP&A) Manager BC ForwardFinancial Planning & Analysis (FP&A) ManagerCharlotte, NC$58–$58.35 / hourFull timeThe ideal candidate will have strong experience in financial planning and analysis, advanced Excel and PowerPoint skills, and a proven ability to influence stakeholders and deliver structured outcomes across functions. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Project/Program Manager BC ForwardProject/Program ManagerCharlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in application lifecycle governance, risk and compliance processes, and security monitoring and a proven ability to maintain end-to-end compliance for Application Infrastructure Technologies (AITs) within enterprise environments. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Release & Change manager BC ForwardRelease & Change managerCharlotte, NC$58–$58.45 / hourThe ideal candidate will have strong experience in change management, release governance, and enterprise project delivery and a proven ability to drive complex initiatives to scope, schedule, quality, and budget. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Project Manager / Delivery Lead BC ForwardProject Manager / Delivery LeadCharlotte, NC$78–$78.37 / hourFull timeBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Senior Business Analyst / Project Manager BC ForwardSenior Business Analyst / Project ManagerCharlotte, NC$44–$44.60 / hourFull timeThe ideal candidate will have strong experience in large-scale program and project management, business analysis, governance, and AI-enabled solution integration and a proven ability to deliver cross-functional initiatives that meet scope, schedule, budget, risk, and quality objectives. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Manager, Operations (Distribution Center) Spencer'sManager, Operations (Distribution Center)Charlotte, NCWhether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. The Operations Manager oversees the daily operations at our Charlotte Distribution Center to ensure efficient merchandise flow, optimize productivity, and maintain budget performance.
Manager, Service Delivery TTECManager, Service DeliveryCharlotte, NCCoach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . As a Service Delivery Manager onsite in Charlotte, NC you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Technical Product Manager - Mobile Engineering BC ForwardTechnical Product Manager - Mobile EngineeringCharlotte, NC$61–$61.35 / hourFull timeThe ideal candidate will have strong experience in technical product ownership, mobile application ecosystems, and people leadership and a proven ability to drive product vision, adoption, and delivery in hybrid Agile/Waterfall environments. We are seeking a Product Owner (Mobile Engineering Product Manager) to join our dynamic team supporting mobile application development across multiple business lines at Bank of America.
NewMedical Lab Scientist, Senior (Weekends Only) Duke HealthMedical Lab Scientist, Senior (Weekends Only)Mooresville, NCCoordinate the processing of patient samples or perform processing as needed based on staffing levels using appropriate identification techniques and written procedures to ensure quality material for testing. The smallest of Duke Health's four hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.
IT Project Manager/Vendor Management Coordinator BC ForwardIT Project Manager/Vendor Management CoordinatorCharlotte, NC$62–$62.09 / hourFull timeWith delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients.
Senior Full Stack Java Developer / Technical Lead BC ForwardSenior Full Stack Java Developer / Technical LeadCharlotte, NC$65–$65.05 / hourFull timeThe ideal candidate will have strong experience in Java, Spring, microservices, front-end frameworks, and database development and a proven ability to deliver high-quality features, lead engineering practices, and ensure secure, compliant solutions. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewLandscape Project Manager SavATreeLandscape Project ManagerPineville, NCFull timeSavATree is a rapidly growing, high-end residential lawn maintenance company dedicated to maintaining the beauty and health of our clients’ landscapes through expert care and innovation. In this role, you’ll be responsible for all aspects of landscape maintenance management—from customer relations and scheduling to workforce supervision and operational planning.
Salesforce Platform Technology Manager First Horizon CorpSalesforce Platform Technology ManagerCharlotte, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The Salesforce Technology Platform Manager must be innovative, energetic, and driven to build new applications or retool legacy applications into world class solutions, continuing the FH360 journey for sales and service enablement.
Design Technology Manager, Entry-Level DLR GroupDesign Technology Manager, Entry-LevelNCYou will serve as a resource to our architects, engineers, and designers throughout all project phases-helping teams navigate Revit workflows, resolve model performance issues, and leverage digital tools that improve quality and productivity. As a DLR Group Entry-Level Design Technology Manager, you will support project teams across the firm by implementing BIM best practices and ensuring efficient use of design technology tools.
Senior Technology Manager - Data Analytic Platforms Bank of America CorpSenior Technology Manager - Data Analytic PlatformsCharlotte, NCBroad technical leadership spanning infrastructure, data engineering, automation, and modern development practicesStrong champion of DevOps, automation, and continuous delivery, advancing engineering efficiency through tools like Ansible, Jenkins, and Bitbucket. The role partners closely with executive leadership, builds and develops high-performing engineering teams, reduces technical risk and debt, and advances innovation through modern architectures, automation, and DevOps practices.
Safety & Security Technology Manager The Capital Group Companies, Inc.Safety & Security Technology ManagerCharlotte, NC$121,554–$194,486 / yearYou will work closely with Regional Security Teams and the Global Security Operations Center to enable Capital Groups enterprise physical security program and support the maturity, scalability, and operational effectiveness of global security technology capabilities. You will deliver on and support Capital Groups physical security technology programs, including: Delivering and supporting enterprise security technology solutions across Capital Groups global offices and operations.
Commercial Technology Manager Enpro IncCommercial Technology ManagerCharlotte, NCYou''ll manage a portfolio that spans CRM, e-commerce, order automation, MarTech, and Product Information Management (PIM) with responsibility for platform strategy, vendor relationships, cross-functional delivery, and team leadership. We''re looking for a commercially minded technology leader to own and evolve Enpro''s suite of commercial applications across the customer lifecycle spanning from demand generation to cash.
NewMarketing Technology Manager University of North Carolina at CharlotteMarketing Technology ManagerCharlotte, NC$50,586–$69,556 / yearVacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 008049 NC Salary Grade Equivalency NC13 Classification Title Public Communications Specialist - Journey Working Title Marketing Technology Manager Salary Range $50,586 - $69,556 Anticipate Hiring Range $50,586 - $58,000 FLSA Status Non Exempt Division Academic Affairs Department School of Professional Studies Work Unit SPS-Administration Work Schedule. Collaborate with Marketing and Communications team members, OneIT, Business Operations, and other University stakeholders to support marketing technology solutions, reporting needs, software integrations, content management, and marketing project execution.
Manager Technology Melt Technology ATI IncManager Technology Melt TechnologyMonroe, NCThe Manager - Melt Technology will lead the Melt Technology team in Bakers Operations with responsibility to manage the team's performance toward building and sustaining titanium melting process compliance and driving departmental continuous improvement. Provide expert technical guidance to teammates and external audiences scaling from operators to functional leadership and customers.
Senior Technology Manager - Zelle and Wires Bank of AmericaSenior Technology Manager - Zelle and WiresCharlotte, North CarolinaBuilds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
PCS CPO Commercial Technology Manager, US East (Charlotte, NC, US, 28216) Corning IncPCS CPO Commercial Technology Manager, US East (Charlotte, NC, US, 28216)Charlotte, NC$126,366–$173,753 / yearOur Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. Develop a deep understanding of current and future market needs in terms of applications and technologies, in the context of a rapidly evolving technology, market, and competitive framework (including the threat of new technology substitutions).
Marketing and Technology Manager Foundry and IP North America Vesuvius USA ExternalMarketing and Technology Manager Foundry and IP North AmericaCharlotte, North CarolinaHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. This role ensures alignment between market needs, product development, and commercial execution by collaborating across Sales, Operations, customer services, and Global Product Management.
Senior Technology Manager (application architecture & system performance optimization exp) Bank of AmericaSenior Technology Manager (application architecture & system performance optimization exp)Charlotte, North CarolinaAt least 3 years demonstratable experience in: Solid understanding and experience building applications that can be deployable on containers, including network security, access control, data encryption, and vulnerability management. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Agentic Commerce Senior Manager | Comms, Media, & Technology Accenture PlcAgentic Commerce Senior Manager | Comms, Media, & TechnologyCharlotte, NCThis role sits directly below the Managing Director / Partner and will be responsible for translating strategic vision into actionable programs that modernize how our clients structure, distribute, and optimize technology products across digital platforms and emerging AI-driven ecosystems. This Senior Manager will play a critical role in helping clients operationalize these changes by leading key workstreams across platform architecture, digital discoverability, content ecosystems, and AI-ready data infrastructure.
Senior Audit Manager, Practices - (Technology Audits) Quality Assurance (Hybrid) Capital One Financial CorpSenior Audit Manager, Practices - (Technology Audits) Quality Assurance (Hybrid)NC$161,500–$184,300 / yearThe candidate's primary focus will be on supporting Audit Practices in overseeing quality assurance reviews focused on the technology audit teams and driving key quality improvement initiatives, ensuring alignment with our audit methodology. Responsibilities include: Responsible for the leading the coordination and execution of key quality assurance reviews, including providing major input to planning and testing, as well as identification, development, and documentation of exceptions related to quality assurance reviews.
IT Operations Manager - Vulnerability Management (Endpoint Technology) U.S. BancorpIT Operations Manager - Vulnerability Management (Endpoint Technology)Charlotte, NC$111,605–$131,300 / yearLegacy processes are simplified, automated, or removed, operational teams demonstrate measurable improvements in efficiency and consistency, leadership has improved visibility into vulnerability and operational health, and vulnerabilities are remediated more quickly and effectively, reducing risk to systems and employees. The successful candidate will provide leadership and direction to teams responsible for vulnerability remediation and endpoint operational processes, helping modernize how work is planned, executed, and measured.
Emerging Technology Risk Manager - Consumer & Business U.S. BancorpEmerging Technology Risk Manager - Consumer & BusinessCharlotte, NC$133,365–$156,900 / yearThe role partners closely with Second Line of Defense (2LOD) teams (Enterprise Risk Management, Emerging Technology Risk, Model Risk Management, Compliance, Legal, and Technology Risk) to ensure emerging technology risks are properly identified, assessed, documented, monitored, escalated, and remediated. The Emerging Technologies Risk Manager is a First Line of Defense (1FLOD) leadership role within Consumer & Business Banking (CBB), responsible for owning and executing risk management, oversight and governance for Artificial Intelligence (AI) use cases and other emerging technologies deployed by the business.
Sales Training Manager, Dental Technology Dentsply Sirona IncSales Training Manager, Dental TechnologyCharlotte, NCp>For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
Business Control Manager - Global Markets Technology Bank of AmericaBusiness Control Manager - Global Markets TechnologyCharlotte, New YorkThis includes closing out and sustaining Payments Governance, launching a proactive program to assess and mitigate policy adherence, including sustainability of closed issues, and ensuring all activities across GMT are mapped in the Single Process Inventory and operating effectively, identifying, measuring, and monitoring appropriate controls to mitigate risks and enhancing and / or incrementing controls for continuous improvement. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
VP, Technology Vendor Manager LPL FinancialVP, Technology Vendor ManagerCharlotte, North CarolinaThe firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans.
Manager, Technology Risk & Compliance Red Ventures LLCManager, Technology Risk & Compliancecharlotte, NC$150,000–$210,000 / yearAcross the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Lead the organization's AI and emerging technology risk posture, advising on responsible usage, data handling, and access controls, and ensuring AI-related risks are assessed and tracked within the broader risk framework.
Corporate Security Professional - Corporate Security Technology Innovation Manager Bank of America CorpCorporate Security Professional - Corporate Security Technology Innovation ManagerCharlotte, NCRequired Qualifications: 10+ years of experience in physical security strategy/corporate security leadership or advanced level technology integration expertise (cloud/AI and infrastructure acumen)Proven track record in implementing enterprise security programs and technology modernization initiativesProficiency with technical writing, including communication, complex process/procedure documentation, learning modules and reference material. Responsibilities:Build a 3-5 year technology strategy with an actionable 18-24 month delivery roadmap (sequenced epics, dependencies, funding approach).Translate "security outcomes" into measurable objectives (risk reduction, continuity, productivity, service levels).Prioritize platforms and frameworks that balance risk, resiliency, regulatory expectations, and cost.
Manager, Call Center Technology SPECTRUMManager, Call Center TechnologyCharlotte, NCDemonstrated expertise in enterprise telecommunications and voice operations, including SIP-based architectures, carrier interconnects, SBCs, SIP proxy/core routing and call center platforms such as ACD systems. Oversee carrier relationships, telephony infrastructure and call center platforms to ensure reliable enterprise voice services supporting business continuity and customer satisfaction.