Quality Assurance Quality Control Manager ZOLL MedicalQuality Assurance Quality Control ManagerPawtucket, Rhode IslandRemoteThe Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Essential Functions Manage and provide guidance to personnel engaged in final and incoming inspection and testing activities, quality assurance specialists and quality technicians.
Manager - Defense Contracts & Technical Engineering Guill Tool & EngineeringManager - Defense Contracts & Technical EngineeringWest Warwick, Rhode IslandAbout Guill Tool & Engineering: Established in 1962, we are a Level I/SUBSAFE defense contractor committed to providing precision machined components and assemblies at an economical cost to support the U.S. Navy Submarine Industrial Base and related defense industries We are ITAR registered, AS9100 certified, and NIST SP800-171 compliant. Leadership and Operational Oversight: Cross-Functional Leadership: Foster Guill Tool’s company values: technical rigor, exceptional product quality, and continuous improvement- by facilitating collaboration between multiple process groups, including production.
NewOMS Technical Program Manager (TPM) TechDigital CorporationOMS Technical Program Manager (TPM)Woonsocket, RIThe role will partner across engineering, product, and business teams to define business KPIs, measure platform impact, and translate complex technical initiatives into executive-level narratives and value stories. We are seeking a OMS Technical Program Manager (TPM) to drive strategic visibility and business value realization for Order Management, Fulfillment, and Delivery platforms.
Manager - Technical Infrastructure CVS Health CorpManager - Technical InfrastructureRI$54,300–$159,120 / yearBenefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Expectations for the Role: • Collaborate with stakeholders to understand business needs and translate them into licenses acquisition requirements and coordinate efforts with procurement and contract team, while ensuring software quality, SLA, cost effectiveness, privacy, and compliance.
NewPrincipal Technical Program Manager - AI Motorola SolutionsPrincipal Technical Program Manager - AIProvidence, RIRemote$160,000–$220,000 / yearThe Principal TPM will own the strategy, definition, and execution of programs across the following core areas: End-to-End AI Feature Delivery: Drive and coordinate efforts across the central AI organization and all dependent product teams to ensure the seamless, end-to-end delivery of AI features and products that demonstrably deliver value for our end customers. We are industry leaders in video security and analytics, with solutions deployed in more than 120 countries across diverse environments such as school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Technical Project Manager Gainsight, Inc.Technical Project ManagerRI$71,000–$91,200 / yearThis is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys working cross-functionally with teams like Sales, Customer Success, Product, and Engineering. What You'll Do: Execute complex software implementation projects while partnering closely with executive-level client sponsors to ensure alignment on scope, timeline, and desired business outcomes.
NewSenior Technical Program Manager, Data Analytics OracleSenior Technical Program Manager, Data AnalyticsProvidence, RI$80,200–$166,100 / yearProjects could involve reporting on cloud capacity delivery optimizations, diving into 3 rd party datasets to better understand future markets, and doing ad hoc deep dives into product customer profiles, etc. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
FM Approvals AVP Technical Team Manager - Electrical, Hazardous Locations Factory Mutual Insurance CoFM Approvals AVP Technical Team Manager - Electrical, Hazardous LocationsRISupport manager in identifying business opportunities to grow the business while maintaining leadership, recognition and credibility in relevant technologies. Project management (personnel, tasks, budget, schedule), including familiarity with computerized tools.
NewTechnical Support Representative CVS Health CorpTechnical Support RepresentativeRI$17–$31.30 / hourAs a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted.
NewTechnical Program Manager - Rack Level Protection OracleTechnical Program Manager - Rack Level ProtectionProvidence, RI$126,200–$264,100 / yearYou will collaborate with data center engineering teams, vendors, compliance managers, and security operations to deliver seamless, reliable, and auditable rack-level protection across Oracle's rapidly evolving global estate. We are seeking a skilled Technical Program Manager to lead the end-to-end strategy, development, and evolution of Oracle's Rack Level Protection platforms, vital to safeguarding the physical and logical assets housed within Oracle's data centers.
Police Technical Services Manager Brown UniversityPolice Technical Services ManagerProvidence, RIPerform duties of the Judicial Information System (JIS) as link site coordinator, being responsible for communication and technical support coordination for the Office of the Administrator for the Courts (OAC); train and support all organizational Judicial Information users, authorize, reset and delete subscribers within the organization; maintain accuracy of information in the computerized District and Municipal Court, Juvenile Court, Superior Court and the Appellate Court Information System. Job Competencies: Solid understanding of 911 technical systems, radio systems or law enforcement records management systems gained through three years' professional experience either as a law enforcement dispatcher or call taker responsible for data entry into a CAD/RMS system or any combination of experience and training that would provide the required knowledge and abilities working in public safety, law enforcement or a similar entity.
NewPrincipal Technical Program Manager OraclePrincipal Technical Program ManagerProvidence, RI$97,500–$209,500 / yearOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
NewTechnical Sales Territory Manager Concrete & Admixtures Master Builders SolutionsTechnical Sales Territory Manager Concrete & AdmixturesProvidence, RICandidates should have at least 5 years of industry experience and an Associate degree or technical diploma, with preference for a Bachelor's. A global leader in construction solutions is looking for a sales and products support specialist in Providence, RI.
NewTechnical Support Specialist Level II Inmusic Brands IncTechnical Support Specialist Level IICumberland, RIMaintain expert-level knowledge of a specific product category liaising with Leads to effectively leverage customer feedback and service data to improve the quality of our products, services, and organization. Provide multi-channel Technical Support to customers via telephone, chat, web tickets, social media, and e-mail, maintaining quality and response time within our established Service Level Agreements.
VP, Global Support & Technical Success Gainsight, Inc.VP, Global Support & Technical SuccessRI$225,000–$255,000 / yearIn this role, you'll play a key role in protecting Gainsight's customer base and gross revenue retention by leading a world-class global support organization that resolves customer issues quickly, scales intelligently through AI, and surfaces systemic patterns back to the business. Partner with the CS leadership team on the Staircase alert framework to ensure that customers showing early signs of friction get proactive attention, not just reactive response, with clear visibility into which signals are being actively managed.
NewSenior Principal Technical Program Manager OracleSenior Principal Technical Program ManagerProvidence, RI$126,200–$264,100 / yearThe successful candidate will demonstrate a strong data-driven mindset, using metrics and insights to guide decisions, and possess exceptional ability to influence without authority, driving alignment and execution across diverse stakeholder groups in a highly matrixed environment. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
NewTechnical Program Manager 4-ProdDev OracleTechnical Program Manager 4-ProdDevProvidence, RI$102,300–$209,500 / yearOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
NewTechnical Support Specialist Level II inMusicTechnical Support Specialist Level IICumberland, Rhode IslandMaintain expert-level knowledge of a specific product category liaising with Leads to effectively leverage customer feedback and service data to improve the quality of our products, services, and organization. Provide multi-channel Technical Support to customers via telephone, chat, web tickets, social media, and e-mail, maintaining quality and response time within our established Service Level Agreements.
Business Support Manager I Citizens Financial Group IncBusiness Support Manager IJohnston, RIWe are seeking a Business Support Manager to help lead colleague experience and strategic communications within the Contact Center, playing a critical role in how we engage, inform, and empower our teams. You'll belong to a dynamic team responsible for strategic communications and colleague engagement, bringing transparency and alignment to initiatives that support both our colleagues and the customers they serve.
IT Technical Product Manager-Data United Natural Foods IncIT Technical Product Manager-DataProvidence, RI$100,200–$193,400 / yearJob OverviewThe Manager IT Technical Product - Data role is responsible for providing leadership organization and direction to achieve corporate and department strategy through the execution of projects and initiatives within the Data Platforms and Products team. This role also provides solution architecture leadership ensuring data products and platforms are aligned with enterprise architecture integrate effectively with wholesale and retail systems and support end‑to‑end business process capabilities.
NPD Informatics Manager - Procedural RIH Rhode Island HospitalNPD Informatics Manager - ProceduralRhode IslandAs a key member of the leadership team, the NPD Informatics Manager applies evidence-based practice, adult learning principles, and data-driven insight to advance nursing excellence, promote Brown University Health’s mission of “Delivering health with care” and guide actions that support Brown University Health’s values of Compassion, Accountability, Respect, and Excellence. The role partners closely with NPD Education Managers, NPD Education Specialists, IT, HR, and leadership to maintain a reliable, user‑friendly LMS environment; support nursing assignments and analytics; and streamline systemwide education processes.
NewAssistant Landscaping Manager Commercial & Government ContractsAssistant Landscaping ManagerNewport, Rhode IslandSupports Crew Leaders and Project Managers by reinforcing instructions, helping train new team members, promoting safe work habits, and modeling teamwork and professionalism. Weather Exposure: Work performed outdoors yearâround in varying weather conditions including heat, humidity, cold, rain, snow, wind, and direct sun exposure; hydration and PPE are required.
NPD Informatics Manager - Procedural Brown University HealthNPD Informatics Manager - ProceduralProvidence, RI$90,334.40–$180,689.60 / yearAs a key member of the leadership team, the NPD Informatics Manager applies evidence-based practice, adult learning principles, and data-driven insight to advance nursing excellence, promote Brown University Health's mission of "Delivering health with care" and guide actions that support Brown University Health's values of Compassion, Accountability, Respect, and Excellence. The role partners closely with NPD Education Managers, NPD Education Specialists, IT, HR, and leadership to maintain a reliable, user‑friendly LMS environment; support nursing assignments and analytics; and streamline systemwide education processes.
NewSalesforce, Project Manager Hayward Industries, Inc.Salesforce, Project ManagerNorth Kingstown, RIThe Customer Relationship Management (CRM) Director designs and executes a strategy that delivers intuitive solutions and targeted data management for Hayward and its customers, serving as a strategic partner in the development of: Commercial business analysis and go-to-market plans. Key responsibilities include: Lead cross-functional efforts with Finance, Sales, Operations, IT, Marketing, Quality, Product Management, and other business groups to identify key business strategies, then design and implement CRM solutions that enable the delivery of those strategies.
NewEnterprise Infrastructure Service Manager Amica Mutual Insurance CompanyEnterprise Infrastructure Service ManagerLincoln, RI$133,173–$183,113 / yearDeep and broad understanding/experience with hyperconverged infrastructure (HCI), virtualization (VMWare VCF and/or Nutanix), LDAP (Active directory and Entra), certificate management (Venafi), server operating systems (Windows, Linux, containerization), public cloud providers (AWS and Azure), logging/monitoring platforms (Splunk and LogicMonitor) automation/orchestration platforms (Intune, Ansible, SCCM) and services (DNS/DHCP/File Server). Position Summary: Our Lincoln RI office is seeking an Enterprise Infrastructure Service Manager who will be accountable for the service provided by the Enterprise Infrastructure Team, including the short and long-term technical strategy for the service and operational readiness.
NewAssistant Landscaping Manager CW Resources, Inc.Assistant Landscaping ManagerNewport, RI$62,000 / yearPart timeSupports Crew Leaders and Project Managers by reinforcing instructions, helping train new team members, promoting safe work habits, and modeling teamwork and professionalism. Weather Exposure: Work performed outdoors year‑round in varying weather conditions including heat, humidity, cold, rain, snow, wind, and direct sun exposure; hydration and PPE are required.
Business Applications Manager Edesia NutritionBusiness Applications ManagerNorth Kingstown, Rhode IslandWe are seeking a Business Applications Manager to lead the strategy, optimization, and day-to-day management of Edesia’s core business systems, including ERP, Salesforce, and related enterprise applications. We manufacture and distribute life-saving, ready-to-use therapeutic foods—such as Plumpy’Nut and Nutributter—to treat and prevent malnutrition among children and mothers in the world’s most vulnerable and hard-to-reach communities.
ServiceNow HRSD Technical Product Owner (Human Resources Service Delivery) CVS Health CorpServiceNow HRSD Technical Product Owner (Human Resources Service Delivery)RI$83,430–$203,940 / yearThe ServiceNow Human Resources Service Delivery Technical Product Owner will serve as the primary liaison between Human Resources stakeholders and technical delivery teams, translating business needs into actionable product requirements, managing product backlogs, driving platform adoption, and ensuring successful delivery of Human Resources Service Delivery capabilities. As a key member of the ServiceNow Product organization, this role is responsible for maximizing the value of the ServiceNow Human Resources Service Delivery platform by partnering with Human Resources, Product, Engineering, User Experience, Architecture, Security, and Operations teams to define product vision, prioritize investments, and deliver scalable solutions aligned with business objectives.
Providence, RI - IT - Rhode Island College - Project Manager - Senior Information Technology - Sr. IT PM RICEFW Technologies IncProvidence, RI - IT - Rhode Island College - Project Manager - Senior Information Technology - Sr. IT PMProvidence, RIRemote$92.40IT Program Manager This role will provide senior-level program leadership for a large information security program, ensuring related projects are coordinated, governed, resourced, and delivered in alignment with organizational priorities. Strong leadership, facilitation, communication, and stakeholder management skills, including the ability to communicate effectively with technical teams and executive leadership.
Shipyard Design Manager SENESCO MARINE LLCShipyard Design ManagerNorth Kingstown, RIThe employee is required to wear personal protective equipment (PPE) including but not limited to respirator, hardhat, face shield, safety goggles, safety shoes (steel toe), safety harness, gloves or other protective clothing as determined by a Senesco Marine Job Hazard Analysis. A Shipyard Design Manager directs the technical development of ship construction projects from concept to delivery, leading a team of engineers and drafters to ensure designs meet regulatory, budget, and performance requirements.
Water Conveyance - Project Technical Leader CDM SmithWater Conveyance - Project Technical LeaderProvidence, Rhode IslandPerforms engineering calculations, data analysis, and technical reporting for drinking water, wastewater, and stormwater utility projects, including resiliency initiatives, collection systems, drainage, flood management, outfalls, wetlands, stormwater management, and sewer rehabilitation. Collaborates with business development teams to support proposals and responses to RFPs, engages with current and prospective clients to understand technical needs, and participates in conferences and industry events to enhance CDM Smith’s visibility and thought leadership.
National Sales Manager Connexion Systems + EngineeringNational Sales ManagerCoventry, RIWe're seeking a National Sales Manager to lead sales growth for a specialized line of data acquisition and test & measurement products serving customers in aerospace, defense, energy, and industrial markets. You'll work closely with engineering, marketing, operations, and a global network of manufacturer representatives to expand market share and deliver exceptional customer solutions.
Dillon Product Manager Illinois Tool Works IncDillon Product ManagerRI$80,800–$121,200 / yearJob Description: Objective of role: The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters. Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.
NewTechnical Recruiter RegentTechnical RecruiterNorth Kingstown, Rhode IslandCapable of 180 miles at 180 mph on today's battery tech (and up to 400 miles with next-gen batteries), Seagliders will unlock fast, affordable, and sustainable coastal transit for passengers and cargo - connecting cities, islands, and communities like never before. Backed by leading investors and powered by a team of passionate, forward-thinking engineers, builders, and operators, we’re now scaling from a breakthrough prototype to full production - and building the team to make it happen.
Manager of Financial reporting KORE1 TechnologiesManager of Financial reportingProvidence, RIThe Finance Manager leads the preparation and analysis of financial statements, supports budgeting and forecasting efforts, and collaborates closely with the Financial Planning & Analysis (FP&A) team to deliver actionable insights across business lines and geographies. Candidates who have worked within insurance finance teams will find their experience highly transferable, particularly in areas such as GAAP reporting, regulatory compliance, and financial analysis across complex business lines.
IT Service Manager Phaxis LLCIT Service ManagerWarwick, RIAs an IT Service Manager, you will be responsible for overseeing the day-to-day operations of our technical service teams, ensuring the highest level of service delivery to our clients. Work with ownership to develop and implement a road map for the service teams, based on changing business needs and leveraging the latest technology developments.
Technical Lead – Healthcare Payor TechDigitalTechnical Lead – Healthcare PayorRI, RIBasic of Java/Soa- Design Pattern, Business Process , Java8 and higher version knowledge , Springboot & Rest Services, Kubernetes, Docker Container Auto. Expertise in .net , Azure Infrastructure - Azure Application Deployment , Storage Account , Logging Strategy (App insights) , Azure Key Vaults.
Senior Manager - Software Development Engineering CVS Health CorpSenior Manager - Software Development EngineeringWoonsocket, RI$118,450–$284,280 / yearManager of Software Engineering team will be tasked to lead Engineering teams that are creating a best in class member experience focused on identifying, prioritizing, shaping, complex enterprise initiatives in partnership with Digital Product Managers. Talent management: Recruit, manage, mentor, and retain a high-performing engineering team while contributing to a positive and supportive culture, encouraging innovation, and driving a pragmatic balance of continuous improvement and effective value delivery.
Shipyard Design Manager Senesco Marine, LLCShipyard Design ManagerNorth Kingstown, RIThe employee is required to wear personal protective equipment (PPE) including but not limited to respirator, hardhat, face shield, safety goggles, safety shoes (steel toe), safety harness, gloves or other protective clothing as determined by a Senesco Marine Job Hazard Analysis. The employee is required to wear personal protective equipment (PPE) including but not limited to respirator, hardhat, face shield, safety goggles, safety shoes (steel toe), safety harness, gloves or other protective clothing as determined by a Senesco Marine Job Hazard Analysis.
Senior Manager Modern Workplace Architecture PPL CorpSenior Manager Modern Workplace ArchitectureProvidence, RIOur high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.
NewRegional Installation Manager Rise Group IncRegional Installation ManagerCranston, RIThe Regional Installation Manager partners closely with Service Managers, Project Managers, Sales, and Operations leadership to ensure profitable, high-quality project execution. The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally.
AVP, Credit Card Portfolio Manager - (In-Person Position / No Relocation) Navigant Credit UnionAVP, Credit Card Portfolio Manager - (In-Person Position / No Relocation)Smithfield, RIFull timeMonitors and enhances customer engagement by overseeing the activation and usage of credit cards by tracking key metrics like the activation rate of new cards, the average transaction value, the number of transactions per account, and the overall spend volume. Spearheads initiatives to attract new credit card customers by analyzing acquisition metrics such as the number of new credit card accounts opened, the cost per acquisition, and the approval rate of credit card applications.
Associate Territory Manager, Orlando Becton Dickinson Medical DevicesAssociate Territory Manager, OrlandoWarwick, Rhode IslandTarget customers include physicians, nurses, technicians, administrators, office staff, sales personnel and others whose responsibilities may require the need for knowledgeable support of Davol products. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
NewManager, Endpoint Engineering Citizens Financial Group IncManager, Endpoint EngineeringJohnston, RI$134,000–$179,000 / yearThis role will guide two closely connected pods: one focused on operational support and management of Windows endpoints using Microsoft Intune, Microsoft Configuration Manager, and related technologies; and another focused on endpoint vulnerability management, patching, compliance, and remediation. Partner with cybersecurity, infrastructure, service desk, risk, compliance, Digital Employee Experience (DEX), and business technology teams to ensure endpoint services are secure, resilient, and aligned to business needs.
Senior Manager Software Development Engineering CVS Health CorpSenior Manager Software Development EngineeringWoonsocket, RI$130,295–$260,590 / yearAs an Engineering Manager, you will partner with product, architecture, and business leaders to deliver scalable, reliable, and modern technology solutions that support CVS Health's mission of making healthcare more accessible, convenient, and affordable. Partner with senior leadership, product teams, architects, and business stakeholders to define and execute engineering strategies, roadmaps, and technical solutions aligned with organizational objectives.
Senior Manager - Application Security Engineering CVS Health CorpSenior Manager - Application Security EngineeringProvidence, RIRemote$118,450–$260,590 / yearExperience leading enterprise-scale transformation, application modernization, DevSecOps, and security automation initiatives, including building and scaling security programs, developer enablement capabilities, self-service security platforms, executive reporting, KPIs, KRIs, security scorecards, portfolio governance, and risk management programs. Experience leveraging AI-powered technologies such as Claude, Claude Code, GitHub Copilot, Microsoft Copilot, and similar platforms to automate vulnerability remediation, integrate MCP-based security scanning, implement security controls within CI/CD pipelines, enhance developer enablement, and improve secure software delivery at enterprise scale.
Senior Engineering Manager CVS Health CorpSenior Engineering ManagerWoonsocket, RI$118,450–$284,280 / year5+ years of strong experience with Google Cloud Platform, including relevant services such as GKE, Cloud Run, Pub/Sub, BigQuery, Cloud Storage, IAM, VPC, and Cloud Build, or equivalent cloud technologies. This leader will partner across product, architecture, security, data, and engineering teams to deliver scalable, reliable solutions and help shape how AI is applied in practical, responsible, and high-value ways.
NewManager, Service Delivery Management ZOLL MedicalManager, Service Delivery ManagementPawtucket, MassachusettsRemoteThe Manager of Service Delivery Management, reporting to the Senior Manager of IT Service Management (ITSM) will lead and coordinate intake, triage, and delivery for undefined or cross-functional IT initiatives (Project "LITE"), while also ensuring alignment with established ITIL-based Service Delivery Management practices. • Cross-Functional Collaboration o Be able to act as a liaison between business units and technical IT teams, translating business needs into actionable technical and service requirements while managing stakeholder expectations, balancing competing priorities, and delivering reliable, value-driven IT services.
Customer Success Manager III F5 IncCustomer Success Manager IIIRI$88,000–$132,000 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
Territory Manager - ME / NH / VT Becton Dickinson Medical DevicesTerritory Manager - ME / NH / VTWarwick, Rhode IslandIn addition to this extensive suite of products, our BioSurgery business is delivering a growing line of enhanced sealants and hemostatic products to complement surgical techniques across, thoracic, cardiovascular and other surgical specialties. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.