NewIT Support Specialist JobotIT Support SpecialistMarietta, GA$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewPeak Season Repair Specialist SafelitePeak Season Repair SpecialistSavannah, GALearn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewLead Specialist, IAM, Saviynt KPMGLead Specialist, IAM, SaviyntAtlanta, GA$114,095–$268,180 / yearStrong hands-on experience with IAM platforms such as Saviynt and CyberArk (preferred); additional experience with SailPoint, Ping, or Okta, along with proficiency in Python, PowerShell, Java, or JavaScript, and integration technologies (REST, SOAP, SAML, OAuth, OIDC, LDAP). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewSenior Specialist, MAST Application Penetration Tester KPMGSenior Specialist, MAST Application Penetration TesterAtlanta, GA$95,855–$208,265 / yearOne or more major ethical hacking certifications not required but preferred; GIAC Web Application Penetration Tester (GWAPT), Council for Registered Ethical Security Testers (CREST), Offensive Security Web Expert (OSWE), Offensive Security Web Assessor (OSWA). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewClinical Oncology Specialist Sante Consulting LLCClinical Oncology SpecialistColumbus, GAThis role focuses on building strong provider partnerships, driving the adoption of evidence-based tools, and integrating services into multidisciplinary care pathways to maximize clinical impact. This role provides a unique opportunity to make a meaningful impact in oncology, delivering clarity and hope to patients and healthcare providers through innovative precision oncology solutions.
Talent Development Specialist STAND 8Talent Development SpecialistAtlanta, GA$33–$43 / hourFull timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. The Talent Development Contractor plays a pivotal role in administration and onboarding support, assessing development needs, designing curriculum, creating learning content, and facilitating training programs across North America.
Collision Specialist AxelonCollision SpecialistSandy Springs, GAMinimum 2 years of experience in areas such as Accounting, Administration, Automotive Retail, Automotive Collision Repair, Business Operations, Communications Planning, Market Research, Parts & Accessories, Sales, or Vendor Management. Support the company's Certified Collision Program by driving strategic program development, operational excellence, and high-quality execution across various initiatives.
HR/Payroll Specialist Primetals TechnologiesHR/Payroll SpecialistAlpharetta, GAServe as the HRIS point of contact, ensuring data accuracy, troubleshooting issues, and supporting system-related tasks; provide support for audit activities. This position ensures smooth execution of HR processes, serves as a resource for employees and managers, and maintains the integrity of HR systems and documentation.
Sr Administrative Specialist Primetals TechnologiesSr Administrative SpecialistAlpharetta, GACome join the 7,000 employees worldwide—including 1,000 team members across 14 U.S. locations—at Primetals Technologies, a Group Company of Mitsubishi Heavy Industries. Primetals Technologies USA, LLC is a leading partner for engineering, plant construction and lifecycle services in the metal industry.
Field Technical Specialist - Southeast US Impulse Dynamics Germany GmbHField Technical Specialist - Southeast USAtlanta, GA$90,000–$120,000 / yearThe Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators - providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
Field Technical Specialist - Southeast US Impulse DynamicsField Technical Specialist - Southeast USAtlanta, GeorgiaThe Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators – providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
Controls Technical Specialist (Industrial Automation) Nestle SAControls Technical Specialist (Industrial Automation)GA$70,000–$97,000 / yearWith safety at the forefront of our minds, our Atlanta factory proudly and passionately produces 460,000 tons a year of our dry pet food brands, including Alpo, Beneful, Cat Chow, Dog Chow, Friskies, Purina ONE, and Pro Plan. In this role, you will oversee PLC upgrades and wiring modifications on production equipment, and work directly with our maintenance team to troubleshoot and support production line modifications.
Controls Technical Specialist II (Industrial Automation) Nestle SAControls Technical Specialist II (Industrial Automation)GA$80,000–$115,000 / yearWith safety at the forefront of our minds, our Atlanta factory proudly and passionately produces 460,000 tons a year of our dry pet food brands, including Alpo, Beneful, Cat Chow, Dog Chow, Friskies, Purina ONE, and Pro Plan. Atlanta is considered the major commercial and financial center of the Southeast, and together, we contribute to the growth of businesses and population, building the city''s strong logistics, entertainment and film, and health services industries.
Field Technical Specialist, Semi Service Tesla IncField Technical Specialist, Semi ServiceDecatur, GAWork directly with the appropriate systems engineers to help create automated diagnostic routines, automate troubleshooting, and resolve technical issues. Provides high-level technical field support to Technicians and product support personnel who are diagnosing, troubleshooting, repairing, and troubleshooting our vehicles.
Operations Technical Specialist (Commercial/Personal Insurance) Insurance Office of AmericaOperations Technical Specialist (Commercial/Personal Insurance)Atlanta, GARemote$60,000–$85,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Also administer EPIC, CSR24, Indio, and related tools including adding new users, user terminations, resolving user issues.
NewTechnical Specialist Interface IncTechnical SpecialistGAThe Technical Specialist serves as the technical expert for our nora rubber flooring portfolio, partnering closely with both customers and the sales team to ensure successful product installations. Inspection of product, installation and/or maintenance related complaints; provide required documentation, reports, pictures and correspondence and propose solutions as applicable for discussion with Manager.
Operations Technical Specialist, Alternative Risk Solutions Ascot Group LtdOperations Technical Specialist, Alternative Risk SolutionsAtlanta, GA$55,000–$65,000 / yearAbout the role: The Operations Technical Specialist, Alternative Risk Solutions will work closely with the Alternative Risk Solutions - Captives Underwriting team, supporting and managing operational workflows. The candidate will also work with a supporting team of Operations offshore team members to ensure all service level agreements are met and all operational services work is processed accurately & efficiently.
Hydraulics and Waste & Water Engineer - Technical Specialist I General Dynamics CorpHydraulics and Waste & Water Engineer - Technical Specialist ISavannah, GAGulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft. Unique Skills: Engineering team responsible for Hydraulics and Waste and Water across all Gulfstream programs including New Product Development and the current Large Cabin fleet.
Operations Technical Specialist, E&S Casualty Ascot Group LtdOperations Technical Specialist, E&S CasualtyAtlanta, GA$55,000–$65,000 / yearCompany Benefits: The Company provides a competitive benefits package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more. Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver).
Human Factors Engineer - Technical Specialist I General Dynamics CorpHuman Factors Engineer - Technical Specialist ISavannah, GAGulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft. Position Purpose: Assists with the planning, coordination, performance of design, analysis and liaison engineering supporting the development and production of Gulfstream products and services.
Flight Controls Engineer - Technical Specialist I General Dynamics CorpFlight Controls Engineer - Technical Specialist ISavannah, GAGulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft. These systems are complex in nature and are designed by a highly cross-functional team of exceptional engineers in the areas of complex electronics, software, electrical and hydraulic actuation.
Aircraft Systems Engineer - Technical Specialist II General Dynamics CorpAircraft Systems Engineer - Technical Specialist IISavannah, GAPosition Purpose: Guides successful completion of major engineering programs, or conceives research in areas of considerable scope and complexity supporting the development and production of Gulfstream products and services. Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft.
System Safety Engineer - Technical Specialist II General Dynamics CorpSystem Safety Engineer - Technical Specialist IISavannah, GAApplicant shall have and be able to demonstrate: Knowledge and technical acumen of System Safety Engineering analysis techniques and processes, including but not limited to,14 CFR Part 25.1309 certification, ARP4754A, and ARP4761 System Safety Engineering analysis techniques and processes. Education and Experience Requirements Bachelors Degree in engineering or technical related curriculum applicable to the respective job position required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Technical Specialist - Product Development AMD Medicom IncTechnical Specialist - Product DevelopmentGAExecute product design and development tasks supporting Medicom's United Medical Enterprise (UME) contract manufacturing operations and NAM Product Development objectives. Support regulatory audits (FDA, notified bodies) and remediation projects related to design control documentation.
Technical Support Specialist II Datum Software, IncTechnical Support Specialist IIAlpharetta, GAThe ideal candidate is a proactive problem solver with excellent communication skills, a customer-first mindset, and the ability to work independently while collaborating with cross-functional IT teams. Manage the complete device lifecycle, including new hire provisioning, imaging, deployment, replacements, repairs, inventory management, and asset recovery.
Senior Technical Support Specialist Fortinet IncSenior Technical Support SpecialistAtlanta, GAWe are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success of our rapidly growing business. About Our Team: Join the Fortinet TAC team in Atlanta, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams, and product development groups.
Oliver Wyman Vector - Technical Specialist / Lead Specialist - Flight Operations Marsh & McLennan Companies IncOliver Wyman Vector - Technical Specialist / Lead Specialist - Flight OperationsAtlanta, GA$110,000–$150,000 / yearThis role is designed for individuals who understand the broader flight operations aspects (dispatch, crew management, maintenance control, and flight training) and can bridge the gap between flight operations administrative functions and operational leadership-driving efficiency, compliance, and continuous improvement. Flex across multiple functional areas based on business needs, including: Operational Excellence: Support process improvement initiatives (Lean, Six Sigma, TOC), focusing on throughput, WIP control, and cycle time reduction.
Yarn Technical Specialist Tarkett SAYarn Technical SpecialistDalton, GAKey Responsibilities: Cross-Functional Collaboration: Liaise with all functional areas, including Manufacturing, Product Development, and Senior Leadership, to ensure effective communication and alignment on quality and process improvement initiatives. Position Summary: As a Yarn Technical Specialist, you will be responsible for ensuring the quality and consistency of our yarn products, addressing quality issues, and collaborating with various departments within the organization.
NewStudent Assistant - Computing Systems and Solutions Technical Specialist University Of West GeorgiaStudent Assistant - Computing Systems and Solutions Technical SpecialistCarrollton, GADepending on the student¿s major (Computing or Computer Science), interests, and strengths, project work may include one or more of the following: operating system/network setup, administration, and troubleshooting of physical hardware endpoints (PC, Raspberry Pi, and other IoT devices), virtual machines, and cloud-based systems; developing scripts and automation templates; creating and maintaining systems inventory and documentation; software development; and research and prototyping for various computing infrastructure and/or software solutions. The Computing Systems and Solutions Lab Technical Specialist will work closely with faculty and staff in the Dr. James `Earl¿ Perry College of Mathematics, Computing, and Sciences to collaboratively design, build, implement, optimize, and support instructional and research computing infrastructure, cloud-based systems, and software solutions.
Technical Support Specialist Koch IncTechnical Support SpecialistAtlanta, GATechnical Support Specialist - United States - 189273 - Koch. Koch Disruptive Technologies.
Operations Technical Specialist - Seasonal H&R Block IncOperations Technical Specialist - SeasonalEAST POINT, GAWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Seasonal, Operations Technical Specialist (Part Time) H&R BlockSeasonal, Operations Technical Specialist (Part Time)AUGUSTA, GeorgiaFull timeWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Human Factors Engineer - Technical Specialist II General Dynamics CorpHuman Factors Engineer - Technical Specialist IISavannah, GAGulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the worlds most technologically-advanced business jet aircraft. Position Purpose: Guides successful completion of major engineering programs, or conceives research in areas of considerable scope and complexity supporting the development and production of Gulfstream products and services.
Electrical Engineer - Technical Specialist II General Dynamics CorpElectrical Engineer - Technical Specialist IISavannah, GAPosition Purpose: Guides successful completion of major engineering programs, or conceives research in areas of considerable scope and complexity supporting the development and production of Gulfstream products and services. Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft.
Technical Support Specialist LexisNexis Risk SolutionsTechnical Support SpecialistAlpharetta, GeorgiaWithin our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Minimum of 2 years of law enforcement experience (sworn or non-sworn), or 2 years of experience supporting Police Records Management Systems (RMS) or similar public safety applications.
Technical Support Specialist Resource Logistics, Inc.Technical Support SpecialistAlpharetta, GAThe ideal candidate will be responsible for taking lead of the applications, ensuring smooth operations, resolving issues, guiding team technically and maintaining high levels of customer satisfaction. Job Description: We are seeking a proactive, dedicated & technically skilled resource to join our team and provide technical assistance for our applications and systems.
NewLab Technical Specialist Emory HealthcareLab Technical SpecialistLithonia, GeorgiaFull timePHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.
Ductless Technical Specialist Trane Technologies PlcDuctless Technical SpecialistAugusta, GA$56,300–$101,394.99 / yearValid driver's license held for a minimum of 12 months, with no major or frequent traffic violations, including but not limited to DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions within the previous 3 years. In this role, you will work closely with contractor customers and internal teams to support the proper installation, startup, commissioning, and ongoing success of Trane VRF and ductless products.
Technical Support Specialist Graitec Innovation SASTechnical Support SpecialistAtlanta, GAOn Target Earning pay range for this role Role Targeted Variable Pay Mix: 10% Minimum Annual On Target Earning: $70,000 Maximum Annual On Target Earning: $80,000 Note: Salary range indicated in this add is for information only & targeted for a specific seniority level and targeted location. Working within a global support model, the Technical Support Specialist collaborates closely with cross-functional teams, including Sales and international support teams, to ensure timely issue resolution, knowledge sharing, and continuous improvement of support processes.
Technical Support Specialist - AutoCAD Elec Autodesk IncTechnical Support Specialist - AutoCAD ElecAtlanta, GA$60,100–$107,690 / yearOur specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication. Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.
Technical Support Specialist GraitecTechnical Support SpecialistAtlanta, GeorgiaFull timeWorking within a global support model, the Technical Support Specialist collaborates closely with cross-functional teams, including Sales and international support teams, to ensure timely issue resolution, knowledge sharing, and continuous improvement of support processes. The team helps clients adopt BIM and cloud technologies through strategic engagements, workflow design, and solution implementation, ensuring Graitec’s offerings deliver measurable business value.
Aircraft Systems Engineer - Technical Specialist II Gulfstream Aerospace CorporationAircraft Systems Engineer - Technical Specialist IISavannah, GAPosition Purpose: Guides successful completion of major engineering programs, or conceives research in areas of considerable scope and complexity supporting the development and production of Gulfstream products and services. Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the worlds most technologically-advanced business jet aircraft.
Human Factors Engineer - Technical Specialist I Gulfstream Aerospace CorporationHuman Factors Engineer - Technical Specialist ISavannah, GAGulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the worlds most technologically-advanced business jet aircraft. Position Purpose: Assists with the planning, coordination, performance of design, analysis and liaison engineering supporting the development and production of Gulfstream products and services.
Clover Technical Support Specialist Fiserv IncClover Technical Support SpecialistGA$36,500–$53,475 / yearDiagnose and resolve hardware, firmware/app versions, peripherals (printers, scanners, cash drawers, displays), and networks (Wi‑Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools. 2+ years' supporting POS or payments in a merchant-facing environment (payment processing, EMV, peripherals, device lifecycle) or equivalent hands-on POS troubleshooting experience.
Technical Support Specialist RELX Group plcTechnical Support SpecialistAlpharetta, GA$44,500–$74,100 / yearWithin our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Minimum of 2 years of law enforcement experience (sworn or non-sworn), or 2 years of experience supporting Police Records Management Systems (RMS) or similar public safety applications.
System Safety Engineer - Technical Specialist II Gulfstream Aerospace CorporationSystem Safety Engineer - Technical Specialist IISavannah, GAApplicant shall have and be able to demonstrate: Knowledge and technical acumen of System Safety Engineering analysis techniques and processes, including but not limited to, 14 CFR Part 25.1309 certification, ARP4754A, and ARP4761 System Safety Engineering analysis techniques and processes. Education and Experience Requirements: Bachelors Degree in engineering or technical related curriculum applicable to the respective job position required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Lab Technical Specialist Emory Healthcare IncLab Technical SpecialistLithonia, GAPHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.
NewTechnical Support Specialist - Tier II CallRailTechnical Support Specialist - Tier IIAtlanta, GAHigh-Quality Handoffs: When identifying problem tickets or escalating issues to internal partners, thoroughly document identified failure points, reproducible test steps, payload logs, and diagnostic findings to ensure proper prioritization and solutioning for customers. Root-Cause Investigation: Use browser developer tools, server logs, API testing tools (like Postman), and database queries to isolate whether an issue stems from CallRail, a client's site code, or a third-party endpoint.
Sr. Technical Specialist - Workers' Compensation Claims Major Case Unit, VA & MN American International Group Inc (AIG)Sr. Technical Specialist - Workers' Compensation Claims Major Case Unit, VA & MNAtlanta, GAManage indemnity, medical and legal aspects of highest valued, complex WC claims, for Virginia (VA), Minnesota (MN) and other jurisdictions, through use of various resources available (i.e., utilizing medical management services in controlling medical treatment as necessary, coordinating independent medical evaluations where appropriate). Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.
Sr. Technical Specialist – Workers’ Compensation Claims Major Case Unit, VA & MN American International GroupSr. Technical Specialist – Workers’ Compensation Claims Major Case Unit, VA & MNAtlanta, GAManage indemnity, medical and legal aspects of highest valued, complex WC claims, for Virginia (VA), Minnesota (MN) and other jurisdictions, through use of various resources available (i.e., utilizing medical management services in controlling medical treatment as necessary, coordinating independent medical evaluations where appropriate). Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.