3,764 Results for

Technical Specialist Jobs in Alexandria, VA

Jobs

IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLC

Washington DC, DC

Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

21 days ago

Medical Laboratory Scientist Blood Bank / Blood Bank Technologist/ Immunohematology -1 22nd Century Technologies, Inc. (TSCTI)

Bethesda, MD

$70,000–$140,000 / year
Full time

Assists with performing basic laboratory experiments and procedures: Performs laboratory testing (pre-analytical, analytical and post-analytical phases) using automated and manual methods in accordance with regulatory and accrediting agency requirements: ABORh, direct antiglobulin testing, antibody screening and identification, RBC phenotyping, elutions, crossmatches, iso hemagglutinin titers. Provides technical experience needed to assist in studying the basic principles of plant and animal life: Provide technical information and support to internal and external customers; respond to questions regarding analyte stability, reference material, and statistical information; serve as resource for problem resolution, meeting client/customer needs.

3 days ago

Division Payroll Specialist Synerfac Technical Staffing

Laurel, MD

$30–$35 / hour
Temporary
Contractor

About the company: Our Client is an expert in MEP building systems and provides integrated, full lifecycle solutions that optimize the design, construction, operation, and efficiency of buildings. Disclaimer: By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners.

25 days ago

Administrative Specialist IV BERING STRAITS PROFESSIONAL SERVICES LLC

Washington DC, DC

Correspondence Management: Handle incoming/outgoing correspondence, review and distribute incoming correspondence to appropriate action officers or staff, collect and review outgoing correspondence for neatness, accuracy, and proper handling, and maintain related office chronological files. · Clearance and Response Management: Ensure the requisite clearance(s) and timely response by the responsible members of the EAP staff on formally tasked action items required by the Office of the Assistant Secretary.

Today

Systems Administration (Operations Support Specialist) ARCTICOM LLC

Quantico, VA

Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

30+ days ago

AFSIM Modeling and Simulation Specialist DCS Corporation

Reston, VA

As part of our team, you’ll work in Reston, VA, supporting advanced defense technologies and R&D efforts alongside experts in simulation integration, state‑of‑the‑art modeling tools, and seasoned military SMEs. Your work will drive capability assessments for emerging military technologies and ensure the tools and methodologies we use effectively inform decision‑makers across the Department of Defense.

10 days ago

Administrative Specialist V BERING STRAITS PROFESSIONAL SERVICES LLC

Washington DC, DC

30+ days ago

Lead Specialist, Federal ICAM (Identity, Credential, and Access Management) Engineer KPMG

Washington, DC

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.

1 day ago

Deltek Costpoint Reconciliation Specialist Kforce Inc.

Arlington, VA

$75–$85

This project-based role will focus on identifying, researching, and resolving accounting discrepancies while strengthening processes and supporting ongoing accounting operations. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

11 days ago

Coding Quality Review Specialist -Inpatient (CCS Required) MedStar Health

Remote

$31.28–$56.39

Responsibility includes validating ICD-10-CM/PCS codes by examining medical record documentation the assignment of present on admission (POA) indicators and discharge disposition status. Queries the medical staff and other caregivers as necessary to obtain accurate and complete physician documentation that supports the severity of the patient illness and risk of mortality.

4 days ago

Technical Sales Specialist, Power Herc Rentals Inc

Manassas, VA

Support sales representatives with technical sales opportunities by developing data-driven target prospect lists, providing on-site technical consultation during job walks, evaluating system requirements, and ensuring proposed solutions meet client specifications. Provide subject-matter expertise to cross-functional teams by developing technical content for targeted sales campaigns, advising on equipment application engineering, safety protocol integration, and delivering input on operator training programs.

3 days ago

Service to the Armed Forces: Specialist - Minot Air Force American National Red Cross

Naval Academy, MD

Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross.

2 days ago

Help Desk Specialist NuAxis Innovations

Falls Church, VA

This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.

30+ days ago

Lead Specialist, Privileged Access Management (PAM) Engineer KPMG

Washington, DC

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Drive alignment between PAM strategies and overarching initiatives, ensuring seamless integration with Identify Governance and Administration (IGA, Single Sign-On (SSO, Multi-Factor Authentication (AFA), and directory services.

1 day ago

Specialist Director, Federal Identity (ICAM) Architect KPMG

Washington, DC

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Implementation experience with one or more of the following platforms: Identity Governance & Adminstration (IGA), SailPoint (IdentityIQ or IdentityNow), Access Management/SSO: Okta, Privileged Access Management (PAM): CyberArk.

1 day ago

Lead Specialist, Federal ServiceNow Architect KPMG

Washington, DC

$123,025–$252,425 / year

1 day ago

Lead Specialist, Federal Cyber AppGate Engineer KPMG

Washington, DC

Qualifications: A minimum of five years of experience with network security technology and diverse Zero Trust Network Access (ZTNA) solutions, including hands-on AppGate SDP implementation experience; U.S. Federal government consulting experience preferred. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

1 day ago

Strategic Planning Specialist System One

Merrifield, VA

Remote

The role focuses on managing planning processes, maintaining Azure DevOps (ADO) planning tools, coordinating quarterly and annual planning cycles, tracking deliverables and milestones, improving governance processes, supporting stakeholder engagement, and driving adoption of planning frameworks. The ideal candidate is a seasoned program management professional with strong Agile delivery experience who can quickly integrate into the team, provide operational support for annual and quarterly planning cycles, and help drive process adoption, consistency, and continuous improvement across multiple teams.

Today

Security Program Protection Specialist System One

Chantilly, VA

$150,000–$180,000 / year

The Research and Technology Protection (RTP) team develops and provides subject matter expertise in providing day-to-day security classification guidance and assessments of classified and controlled unclassified information (includes sensitive but unclassified) GEOINT campaigns and program tools development within the NGA Research Offices and Pods. Apply Business Intelligence (BI) and social network analysis to illuminate threats, vulnerabilities, and opportunities for exploitation within traditional and nontraditional supply chains, networks of individuals, financial and non-financial business activities, technology trends, academic partnerships and research collaborations.

1 day ago

Senior Specialist, Federal ServiceNow Developer KPMG

Washington, DC

1 day ago

Senior Specialist, MAST Application Penetration Tester KPMG

Washington, DC

$95,855–$208,265 / year

One or more major ethical hacking certifications not required but preferred; GIAC Web Application Penetration Tester (GWAPT), Council for Registered Ethical Security Testers (CREST), Offensive Security Web Expert (OSWE), Offensive Security Web Assessor (OSWA). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

1 day ago

Lead Specialist, Cloud Security KPMG

Washington, DC

$114,095–$268,180 / year

Oversee cloud asset governance, including inventory accuracy, ownership accountability, lifecycle management, CMDB compliance, and visibility of unmanaged resources; Govern firewall security operations through Tufin and related platforms, ensuring policy compliance, risk reduction, audit readiness, and issue remediation. Responsibilities: Manage cloud security posture across AWS and Azure environments, governing the review, prioritization, remediation, and reporting of security risks, misconfigurations, and compliance issues; Support secure adoption of cloud and AI-enabled services by implementing security baselines, guardrails, policies, and risk assessments across cloud platforms.

1 day ago

Senior Specialist, Federal Data Science KPMG

Washington, DC

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Work with clients to understand business requirements, design solutions utilizing data analytics solutions, and work with data engineers to develop / utilize ETL process to ingest structured / unstructured data.

1 day ago

Lead Specialist, Federal Data Science KPMG

Washington, DC

Build / manage production-ready data science product lifecycles, continuous delivery and automation pipelines (MLOps), orchestration / model management in cloud environment; cluster large amount of user generated content / process data in large-scale environments using Amazon EC2, STorm, Hadoop, Spark, etc. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

1 day ago

Lead Specialist, Federal Data Engineer KPMG

Washington, DC

1 day ago

Workforce Management Specialist (hybrid) System One

Vienna, VA

$25–$30 / hour

Monitor staffing schedule adherence real time to ensure performance is within pre-set parameters; work with management to resolve schedule adherence issues. • Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies.

2 days ago

Sr. Application Specialist Keller North America, Inc.

Hanover, MD

$84,000–$107,000 / year

This role serves as a subject matter expert and liaison between HR, IT, and business stakeholders to ensure HR systems meet organizational needs and support strategic initiatives. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.

30+ days ago

Senior IT Security Specialist Capgemini Government Solutions LLC

McLean, VA

The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

23 days ago

IT Support Specialist Pratum Companies

Gaithersburg, MD

$33–$36 / hour
Full time

The position is primarily based at Corporate Office in Gaithersburg, MD but will require occasional travel to local company sites throughout the Metro DC region and surrounding areas to provide on-site technical support, equipment assistance, troubleshooting, and other IT services. This role is non-exempt with a pay rate of $33 - $36 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

4 days ago

Program Office Administrative Support Specialist (Contingent Hire) AMSG

Quantico, VA

Our clients include the Department of Defense (DoD), (including Marine Corps, Army, and Air Force), Department of Veterans Affairs (VA), Defense Health Agency (DHA), Department of Energy (DOE), Department of Homeland Security (DHS), Washington Headquarters Service (WHS) and the Federal Trade Commission (FTC). Advanced Management Strategies Group (AMSG) is seeking a Program Office Administrative Support Specialist to support a prospective effort with the Global Positioning Network (GPN) Program Office (PO).

16 days ago

Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group Inc

$49,500–$115,500 / year

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

30+ days ago

ADC Technical Customer Service Specialist , Amazon Dedicate Cloud (ADC) Customer Service Amazon.com Inc

Herndon, VA

We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Customer Service provides global support to a wide range of commercial and government customers as they build mission-critical applications on top of AWS services such as Amazon EC2 and Amazon S3.

30+ days ago

Information Technology Specialist (Customer Support/Network Services) U.S. Department of Justice

Washington, DC

$50,460–$97,087 / year

Superior Academic Achievement: Possess a Bachelors Degree or expect to complete the requirements for a Bachelors degree within the next 9 months AND possess at least one of the following criteria: class standing in the upper third of the graduating class; an overall GPA of 3.0 OR at least a 3.0 based on courses completed during the final two years of my curriculum; a GPA of at least 3.5 based on the average of required courses completed in my major field OR based on the average of required courses completed during the final two years of my curriculum; OR election to membership in a national scholastic honor society. Required, if applicable: VEOA documentation In order to verify your Veterans Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable).

10 days ago

Senior Administrative Support Specialist SD Solutions LLC

Springfield, VA

Full time

This position provides executive-level administrative, operational, and program support to REMD leadership by coordinating communications, tracking projects and action items, preparing executive correspondence and briefings, maintaining reports, and supporting strategic planning initiatives. The successful candidate will work closely with Government leadership and the Project Manager to ensure timely completion of deliverables, support executive decision-making, and improve operational efficiency across the division.

6 days ago

Administrative Support Specialist Electrosoft Services, Inc

Washington, DC

$70,000–$80,000 / year

Electrosoft seeks an experienced Administrative Specialist to support a U.S. Government Department for Identity Management under an Identity Access Management Technical Support Services contract. This position provides critical administrative, logistical, and operational coordination in support of multiple ICAM teams, and other identity, credential, and access management (ICAM) initiatives.

30+ days ago

Administrative Support Specialist National Experienced Workforce Solutions

Washington, District of Columbia

Assists managers in coordinating the recertification of directorate position descriptions that are older than 5 years, working with program managers to develop vacancy announcement documents including job analyses and assessment questionnaires, and working with program managers to develop position descriptions for vacant positions. Work typically entails a variety of assigned activities, such as drafting preliminary position descriptions, preparing draft requests for personnel actions, updating organization charts, retrieval and organization, data entry, and maintenance of information management systems.

30+ days ago

LEGAL ADMINISTRATIVE SPECIALIST (LITIGATION SUPPORT) U.S. Department of Justice

Washington, DC

$57,736–$111,087 / year

Education: One full year of graduate education in a related field (e.g., Information Technology, Computer Science, Criminal Justice, Law) OR completion of a full four year course of study leading to a bachelors degree AND meet one of the following superior academic achievement provisions: (1) a grade point average (GPA) of 3.0 or higher for all completed undergraduate course work or for all courses completed in the last two full years of undergraduate work; (2) a GPA of 3.5 or higher for all courses in the major field of study, or those courses in a major completed in the last two full years of undergraduate work; (3) ranking in the upper one-third of a college, university, or major subdivision or (4) membership in a national scholastic honor society. Specialized experience is defined as participating in trial preparation and presentations; working with attorneys and legal support staff to recommend effective strategy to meet litigation needs; identifying and utilizing software packages such as databases; spreadsheets and word processing applications to present evidence; managing a variety of computer hardware for trial use; customizing databases and programs to meet individual user needs; preparing demonstrative exhibits required for litigation; organizing and managing case specific discovery.

10 days ago

Technical Customer Support Specialist Authorium

Washington, District of Columbia

Incident Support : Participate in regular rotations for weekday and on-call coverage, providing emergency support to enterprise customers, and working with Product & Engineering teams to coordinate incident relief, resolution, and communications. Customer Support Excellence : Break down complex customer questions into manageable pieces, dive into the Authorium platform to find the answers to those questions, and craft concise and friendly responses.

23 days ago

Administrative Support Specialist Electrosoft

Washington

30+ days ago

IT Specialist (Customer Support) U.S. Department of Transportation

Washington, DC

$111,779–$173,292 / year

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

2 days ago

Management and Program Analyst (Technical Support Management Specialist) U.S. Department of Transportation

Washington, DC

$106,706–$165,379 / year

Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Internal contacts frequently involve more than one major subdivision or LOB/staff office and are with managers and other employees to share information, coordinate efforts, discuss the statuses of assignments, and identify resources needed to complete assignments.

16 days ago

IT Specialist-(System Administrator/Customer Support) U.S. Department of Veterans Affairs

Washington, DC

Remote

$92,023–$119,633 / year

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Open to current permanent employees (career or career-conditional) of the Department of Veterans Affairs (competitive or excepted), Current permanent Federal employees eligible for transfer, former federal employees eligible for Reinstatement, veterans eligible for consideration under VEOA, Certain Military Spouses, Peace Corps/VISTA, disabled individuals eligible under Schedule A, and those eligible under current Interchange Agreements.

7 days ago

Data Operations Customer Support Specialist Accenture Federal Services

Arlington, VA

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600—$160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .

30+ days ago

Customer Care Specialist II - Core Support AppFolio Inc

Washington DC, DC

$23.50–$28.80 / hour

Queue & Case Autonomy: Manage high-volume workloads (targeting 95%+ schedule adherence) and prioritize tasks effectively to meet segment-specific SLAs (Core, Plus, and Max). As a CCSII, you're not just answering questions; you are a strategic partner to our customers, leveraging deep product mastery to turn complex challenges into seamless solutions.

10 days ago

Customer Support Specialist USA Sentrycs

Washington, DC

The ideal candidate combines strong technical expertise with excellent analytical and troubleshooting capabilities and is comfortable working closely with Engineering, Product, and Customer Success teams to resolve sophisticated technical challenges. At Sentrycs, we are redefining Counter-UAS technology with innovative, cyber-based drone mitigation solutions trusted by governments, defense organizations, airports, critical infrastructure operators, and law enforcement agencies worldwide.

30+ days ago

IT Specialist (Customer Support) United States Army

Washington, DC

$109,137–$141,880 / year

Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old). From managing the Armys global supply chain to providing quality of life programs for Soldiers and families; from providing financial management and contracting capabilities to leading the way in data analytics, AMCs missions are wide ranging and critical.

7 days ago

IT SPECIALIST (CUSTOMER SUPPORT) United States Army

Washington, DC

$75,278–$97,867 / year

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Support users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations.

2 days ago

Technical Customer Support (US Remote) Motorola Solutions Inc

Remote

$110,000–$120,000 / year

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

30+ days ago

Senior Operations Maintenance And Support Specialist ASRC Federal Holding Company

Washington, DC

Must be US CitizenEducation: Bachelor's degree in Computer Science, Information Technology, or related technical fieldExperience: Minimum 6 years of professional experience in technical support, operations, SRE, or infrastructure engineering rolesSecurity Clearance: Active TS/SCI clearance (Required)Kubernetes Expertise: Advanced hands-on experience with Kubernetes or Azure Kubernetes Services (AKS) including troubleshooting pods, services, deployments, networking, and cluster operationsVDI Expertise: Deep experience with Virtual Desktop Infrastructure technologies, particularly Azure Virtual Desktop (AVD), including architecture, troubleshooting, and optimizationConfiguration Management: Advanced proficiency with Salt, Ansible, or similar configuration management tools with experience developing complex automationContainerization: Strong experience with Docker, container troubleshooting, and containerized application supportSRE Practices: Understanding of Site Reliability Engineering principles including monitoring, incident response, and system reliabilityCloud Platforms: Advanced knowledge of Azure cloud services with focus on compute, networking, and storageOperating Systems: Expert-level troubleshooting in Windows and Linux environmentsMonitoring & Observability: Experience with Azure Monitor, Prometheus, Grafana, or similar monitoring tools for Kubernetes and infrastructureScripting & Automation: Proficiency in PowerShell, Python, or Bash for automation and troubleshootingIncident Management: Advanced experience with Jira or similar systems, including leading complex incident resolutionTechnical Leadership: Proven ability to mentor team members and provide technical guidance. Sign-on Bonus availableResponsibilities include: Serve as first point of contact for end-user technical support requests related to cloud services, hosted applications, and VDI functionality, providing responsive customer service and executing deep troubleshootingCreate, update, and maintain technical support tickets in Jira with accurate documentation, proper categorization, and tracking of resolution times to maintain SLA complianceEscalate complex issues to Tier 2/3 support teams, SREs, and Platform Engineers with comprehensive documentation, coordinating with Development, DevOps, and Architecture teams for resolutionManage VDI technologies including troubleshooting and repairing User Virtual Machines (UVMs), building and deploying base images for supported operating systems, and patching running UVMsBuild, package, deploy, and manage Salt States to install applications in virtual machines, operating the Salt Master for application deployment across the VDI environmentMonitor system performance, identify patterns indicating systemic issues, and support maintenance windows with user communication during planned outagesMaintain and update knowledge base articles, contribute to support procedures and troubleshooting guides, and participate in continuous service improvement initiativesWork with cloud providers for Tier 1 and Tier 2 support issues, escalating Tier 3+ issues appropriatelyOther duties as assigned.

30+ days ago

Information Technology Specialist(Customer Support) U.S. Department of Justice

Washington, DC

$121,785–$158,322 / year

Leading in-depth investigations and technical evaluations of workstation hardware, software applications, active directory objects, and telecommunications equipment to ensure seamless compatibility with existing network infrastructure and alignment with evolving customer program requirements. If you are selected as a Information Technology Specialist(Customer Support), your responsibilities would include, but would not be limited to: Performing detailed product comparisons, feasibility assessments, cost-benefit analyses, and performance/compatibility testing to determine optimal solutions for enterprise deployment.

2 days ago

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Technical Specialist Jobs in Alexandria, VA

IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLC

Medical Laboratory Scientist Blood Bank / Blood Bank Technologist/ Immunohematology -1 22nd Century Technologies, Inc. (TSCTI)

Division Payroll Specialist Synerfac Technical Staffing

Administrative Specialist IV BERING STRAITS PROFESSIONAL SERVICES LLC

Systems Administration (Operations Support Specialist) ARCTICOM LLC

AFSIM Modeling and Simulation Specialist DCS Corporation

Administrative Specialist V BERING STRAITS PROFESSIONAL SERVICES LLC

Lead Specialist, Federal ICAM (Identity, Credential, and Access Management) Engineer KPMG

Deltek Costpoint Reconciliation Specialist Kforce Inc.

Coding Quality Review Specialist -Inpatient (CCS Required) MedStar Health

Technical Sales Specialist, Power Herc Rentals Inc

Service to the Armed Forces: Specialist - Minot Air Force American National Red Cross

Help Desk Specialist NuAxis Innovations

Lead Specialist, Privileged Access Management (PAM) Engineer KPMG

Specialist Director, Federal Identity (ICAM) Architect KPMG

Lead Specialist, Federal ServiceNow Architect KPMG

Lead Specialist, Federal Cyber AppGate Engineer KPMG

Strategic Planning Specialist System One

Security Program Protection Specialist System One

Senior Specialist, Federal ServiceNow Developer KPMG

Senior Specialist, MAST Application Penetration Tester KPMG

Lead Specialist, Cloud Security KPMG

Senior Specialist, Federal Data Science KPMG

Lead Specialist, Federal Data Science KPMG

Lead Specialist, Federal Data Engineer KPMG

Workforce Management Specialist (hybrid) System One

Sr. Application Specialist Keller North America, Inc.

Senior IT Security Specialist Capgemini Government Solutions LLC

IT Support Specialist Pratum Companies

Program Office Administrative Support Specialist (Contingent Hire) AMSG

Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group Inc

ADC Technical Customer Service Specialist , Amazon Dedicate Cloud (ADC) Customer Service Amazon.com Inc

Information Technology Specialist (Customer Support/Network Services) U.S. Department of Justice

Senior Administrative Support Specialist SD Solutions LLC

Administrative Support Specialist Electrosoft Services, Inc

Administrative Support Specialist National Experienced Workforce Solutions

LEGAL ADMINISTRATIVE SPECIALIST (LITIGATION SUPPORT) U.S. Department of Justice

Technical Customer Support Specialist Authorium

Administrative Support Specialist Electrosoft

IT Specialist (Customer Support) U.S. Department of Transportation

Management and Program Analyst (Technical Support Management Specialist) U.S. Department of Transportation

IT Specialist-(System Administrator/Customer Support) U.S. Department of Veterans Affairs

Data Operations Customer Support Specialist Accenture Federal Services

Customer Care Specialist II - Core Support AppFolio Inc

Customer Support Specialist USA Sentrycs

IT Specialist (Customer Support) United States Army

IT SPECIALIST (CUSTOMER SUPPORT) United States Army

Technical Customer Support (US Remote) Motorola Solutions Inc

Senior Operations Maintenance And Support Specialist ASRC Federal Holding Company

Information Technology Specialist(Customer Support) U.S. Department of Justice

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