Technical Service Manager (1st Shift) Cessna Aircraft CompanyTechnical Service Manager (1st Shift)Wichita, KSRecruiting Company: Textron AviationPrimary Location: US-Kansas-WichitaSchedule: Full-timeJob Level: Manager with Direct ReportsShift: First ShiftWorksite: OnsiteJob Posting: 03/11/2026, 9:44:48 PM Customer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly .
Technical Service Manager (7th Shift) Cessna Aircraft CompanyTechnical Service Manager (7th Shift)Wichita, KSRecruiting Company: Textron AviationPrimary Location: US-Kansas-WichitaSchedule: Full-timeJob Level: Manager with Direct ReportsShift: First ShiftWorksite: OnsiteJob Posting: 03/24/2026, 2:52:13 PM Customer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly .
Technical Service Manager (7th Shift) Textron IncTechnical Service Manager (7th Shift)Wichita, KSVisit https://www\.aircapitaloftheworld\.com/taxcredits for more information on the tax credit. Description What you will be doing as a Technical Service Manager: In this role, you can expect to be the main point of contact for all aircraft maintenance, ensuring smooth hangar operations and supporting the maintenance manager.
Technical Service Manager (1st Shift) Textron IncTechnical Service Manager (1st Shift)Wichita, KSli>Customer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly. Performance Monitoring: Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identify trends and implement corrective actions.
NewCustomer Service Manager - 1st Shift Cessna Aircraft CompanyCustomer Service Manager - 1st ShiftWichita, KSRecruiting Company: Textron AviationPrimary Location: US-Kansas-WichitaSchedule: Full-timeJob Level: Manager without Direct ReportsShift: First ShiftJob Posting: 06/22/2026, 3:17:13 PM Provide guidance and mentorship to peers as needed, including but not limited to: Ensuring CSMs who transition to the service center receive adequate training on the systems that interface with the customer.
NewCustomer Service Manager - 1st Shift Textron IncCustomer Service Manager - 1st ShiftWichita, KSBachelor's degree in Aviation or related field Preferred: + Prior Textron Aviation or related industry Customer Service, Aircraft Maintenance or Service Center experience + A&P / Repairman / EASA License QUALIFICATIONS: + Interpersonal savvy, ability to build and maintain strong customer relationships + Ability to anticipate and address customer needs + Excellent written and verbal communication + Possesses good organization and time management skills + Attention to detail, goal oriented + Ability to prioritize and manage time sensitive responsibilities + Highly motivated + Ability to work in team environment + Maintenance experience preferred + Conflict resolution The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. + Obtain Customer approval for any additional work to be performed on the aircraft and communicates changes to Technical Service Manager + Reports exceptions in work progress affecting schedule commitments and cost of maintenance to the Technical Service Manager + Actively seeks upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.