NewManager, SailPoint Identity Governance Technical Lead KPMGManager, SailPoint Identity Governance Technical LeadDallas, TX$114,095–$268,180 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Excellentanalytical, communication, presentation, and problem-solving skills, with theability to lead technical discussions; knowledge of AI tools and integrations,including management of non-human and agent identities.
NewTechnical Manager (Production - Triage) Tech Mahindra (Americas) Inc.Technical Manager (Production - Triage)Plano, TX$110,000–$120,000 / yearFull timeExperience owning program, end to end delivery, and communicating results to senior leadership. Manage Mentor and schedule Tier1, Tier2 and Tier 3 technical support team.
Technical Project Manager TeleWorld SolutionsTechnical Project ManagerPlano, TXFull timeWith the experience of hundreds of thousands of successful implementations, including macro, DAS, Small Cells, and Wi-Fi, the world’s leading network operators and OEMs trust our knowledge and experience to plan, perform, troubleshoot, and implement an array of technologies and solutions. TeleWorld Solutions is a strategic wireless engineering and consulting firm offering network operators, OEMs and tower companies turnkey design, optimization, network dimensioning and deployment services.
NewLead Specialist, Oracle Technical KPMGLead Specialist, Oracle TechnicalDallas, TXCollaborate with cross-functional and offshore teams, gather requirements via KPMG templates, configure, test, support User Acceptance Testing (UAT), perform migrations, conduct release testing, and support interface and integration testing while utilizing ServiceNow for ticketing and documentation. Ability to work closely with mixed teams including project managers, technical consultants (onshore and offshore), and clients to deploy and operate technology solutions, identify issues, and execute multi-step resolution approaches.
NewTechnical Trainer WestRockTechnical TrainerDallas, TXThe role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus.
NewAI Principal Technical Consultant (ServiceNow AI) Vaco LLCAI Principal Technical Consultant (ServiceNow AI)Addison, TXRemote$140–$175 / hourThe AI Principal Technical Consultants will leverage deep ServiceNow expertise to architect, design, develop, and deploy AI-powered solutions across the ServiceNow platform, including Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence, and GenAI-enabled process automation. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Technical Project Manager AxelonTechnical Project ManagerIRVING, TX$64–$67 / hourWe are seeking an experienced and results-oriented Senior Technical Project Manager with 5-10 years of experience to lead our complex, cross-functional technology projects. The ideal candidate will have a strong technical background and a proven track record of successfully delivering software development, infrastructure, or systems integration projects on time and within budget.
NewManager, SAP Technical Development -CPI/CIG KPMGManager, SAP Technical Development -CPI/CIGDallas, TXExperience on BTP, CDS Views, AMDP, Workflows, IDOCs, OData, Fiori, BADIs, BAPIs, REST/SOAP APIs, and modern integration patterns; strong verbal and analytical skills with the ability to communicate effectively with both technical and business stakeholders. •Lead the design and deployment of complex integration landscapes using SAP Cloud Platform Integration (CPI / SAP Integration Suite) and SAP Cloud Integration Gateway (CIG) to seamlessly connect SAP S/4HANA with SAP Ariba, other SAP cloud products, and third-party systems.
NewCommodity Manager, Technical Operations Repair Orders American AirlinesCommodity Manager, Technical Operations Repair OrdersFort Worth, TXOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Responsible for working closely with internal American Airlines customers to understand their business needs, and represents the company in negotiations and business transactions with suppliers.
Client Director / Business Development (Technical Sales) Vaco LLCClient Director / Business Development (Technical Sales)Addison, TX$150,000Hunter Sales Leadership – Operating in a Primarily New Business Development Role Focused on Prospecting / Pipeline Generation / New Logo Acquisition | Managing a Limited Portfolio of Existing Enterprise Clients During Initial Onboarding / Ramp-Up Before Transitioning to an Almost Exclusively to Hunter-Focused. As they ramp, the role intentionally transitions away from account management and toward almost exclusively prospecting, building pipeline, and winning new enterprise customers through consultative sales of managed services, cloud, Microsoft, and enterprise technology solutions.
NewSite Reliability Engineering (SRE) Team Lead OneMain FinancialSite Reliability Engineering (SRE) Team LeadIrving, TX$130,000–$156,000 / yearAs the SRE Team Lead, you will be responsible for the technical leadership of a talented team of site reliability engineers dedicated to maintaining and improving the reliability, scalability, and performance of our critical systems and services. You will serve as a technical leader and mentor, driving strategic initiatives around automation, incident management, observability and system design while collaborating closely with engineering, operations, and product teams.
Lead Designer / Project Manager Design Management CompanyLead Designer / Project ManagerDallas, TXDesign Management Company has over 25 years of networking, resources and experience in the interior design, architecture, construction and home furnishings industry, so we understand businesses and hiring needs. Employers WIN: We practically eliminate the possibility of a wrong hire while advising on current market trends, compensation packages and staff management.
SNow Certified Technical Architect CollaberaSNow Certified Technical ArchitectDallas$75–$80 / hourThey will be interacting with several different stakeholders, business owners, developers, and other solution architects to provide overall technical planning, oversight and completion of integration. Previous experience in client facing/consulting role - ability to work with stakeholders, understand business needs, turning them into technical requirements .
NewLead Specialist, Oracle SCM KPMGLead Specialist, Oracle SCMDallas, TXOversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes. Responsibilities: Collaborate with industry or business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications specifically Supply Chain Management (SCM).
NewLead Specialist, IAM, Saviynt KPMGLead Specialist, IAM, SaviyntDallas, TX$114,095–$268,180 / yearStrong hands-on experience with IAM platforms such as Saviynt and CyberArk (preferred); additional experience with SailPoint, Ping, or Okta, along with proficiency in Python, PowerShell, Java, or JavaScript, and integration technologies (REST, SOAP, SAML, OAuth, OIDC, LDAP). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewDatabricks Lead # 26-18311 US Tech Solutions, Inc.Databricks Lead # 26-18311Dallas, TXThe ideal candidate will combine strong technical expertise in data engineering and cloud platforms (AWS/Azure/GCP) with architectural leadership, solution design capability, and strong stakeholder engagement skills. We are looking for a highly skilled Databricks Solution Architect to lead the design and implementation of scalable, enterprise-grade data platforms using Databricks.
NewAccountant Lead - Accounting CHRISTUS HealthAccountant Lead - AccountingIrving, TXThe Accountant Lead is responsible for preparing general ledger month-end journal entries in accordance with Generally Accepted Accounting Principles, review of journal entries as assigned, and financial statement analysis relevant to their assigned functional accounting team. The Lead Accountant should be able to demonstrate an understanding of the purpose of the journal entries they are recording to the general ledger, evaluate the appropriateness of the entry (including the GL accounts used and the financial statement line item classification), and explain the impact to the financial statements.
NewTechnical Solutions Architect Arrow Electronics, Inc.Technical Solutions ArchitectPlano, TX$105,300–$150,150Works in partnership with supplier management, sales and marketing teams to develop and implement specific industry and account penetration strategies, produce account specific product and sales enablement plans, provide assessments and drive leads from pipeline identification to sale acceleration and completion. In-depth knowledge and hands-on experience in NaaS, IT Networking, including industry certifications such as JNCIS-ENT, JNCIP-ENT, JNCIA-Junos, JNCIS-SEC, JNCIP-SEC, ACCX, ACDX, ACMX, RCSP, CompTIA Network+, or other equivalent industry-recognized certifications.
NewTeam Lead, Digital Content American AirlinesTeam Lead, Digital ContentFort Worth, TXOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. You'll collaborate with cross-functional and international teams to enhance content operations, support platform improvements, and apply SEO best practices—all while thriving in a fast-paced, detail-oriented environment that values flexibility and problem-solving.
NewInstructional Designer II/Lead Instructional Designer, Training Development and Administration American AirlinesInstructional Designer II/Lead Instructional Designer, Training Development and AdministrationFort Worth, TXOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. • At least 5 years of experience applying relevant learning technology tools including authoring, video editing, microlearning, and other multimedia learning tools (i.e. Articulate, Vyond, PremierPro, Canva, HeyGen, VR, etc.).
NewTeam Lead, Inflight Galley Operations American AirlinesTeam Lead, Inflight Galley OperationsFort Worth, TXOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Collaborate with Customer Experience, Catering Operations, and Inflight teams to ensure galley design and provisioning support operational needs and service delivery.
NewHBM Design Engineering Lead - MTS/SMTS/DMTS Micron Technology IncHBM Design Engineering Lead - MTS/SMTS/DMTSRichardson, TXApply deep knowledge of Dynamic Random-Access Memory (DRAM) operation, Joint Electron Device Engineering Council (JEDEC) specifications, memory subsystems, and high-speed interfaces to architect scalable, future-ready solutions. Using TSV (Through Silicon Via), we stack multiple DRAM chips on a high-speed memory controller with an integrated logic chip in one package, significantly increasing memory density and bandwidth through parallelization.
NewAssurance Manager MeschAssurance ManagerFort Worth, TX$160,000–$190,000 / yearThis is an outstanding opportunity for a seasoned CPA who enjoys working directly with business owners, leading engagement teams, developing staff, and helping clients navigate complex accounting and financial reporting matters. If you're an experienced Assurance Manager looking for more meaningful client relationships, greater influence on firm decisions, a realistic path to partnership, and a healthier balance between work and life, we'd like to meet you.
NewSoftware Engineering Manager OneMain FinancialSoftware Engineering ManagerIrving, TX$120,000–$144,000 / yearSee OneMain Financial Privacy Policy at https://www.onemainfinancial.com/legal and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.
NewManager, Oracle HCM KPMGManager, Oracle HCMDallas, TXPrepare high-level and detailed technical project plan and schedule for construct phase of the project including data mapping workshop sessions, integration functional and technical design sessions; articulate delivered Cloud SaaS data extraction tools and capabilities and preform final review the technical SDLC deliverables before submitting to client. Experience in working with Oracle Integration Cloud and advanced Excel skills such as Pivot, VLookup, writing VBA macros, Microsoft Project with sound knowledge in data conversion tools and integration tools for Oracle Cloud.
IT Project Manager True North Consultants, Inc.IT Project ManagerPlano, TXUnlike highly technical architecture roles, this position focuses on project leadership, stakeholder communication, governance, organizational change management, and successful execution. This is an outstanding opportunity for a project management professional who enjoys working across technical and business teams, driving projects from planning through implementation, and making a visible impact within a global manufacturing organization.
NewChannel Sales Manager, Cloudhealth Arrow Electronics, Inc.Channel Sales Manager, CloudhealthPlano, TXRemote$166,700–$210,104.22You will report to the Head of Sales North America and work closely with marketing, product, technical account management, presales engineering resources, as well as with local/regional and global leadership to align with the global go-to-market strategy and priorities and deliver expected revenue and operating income growth. In this position, you will lead a talented field sales team focused on developing and recruiting partners particularly targeting MSPs (Managed Services Providers) and CSP (Cloud Services providers), as well as Value Add Resellers and System Integrators.
NewProgrammer/Sr Programmer, Training Technology Development American AirlinesProgrammer/Sr Programmer, Training Technology DevelopmentFort Worth, TXOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Because you're multidimensional: able to analyze a problem, dream up the best solution, design programs & processes, document your own requirements, specs & testing plans, do the coding, run the QA, implement the project, and communicate to the users, management & future programmers.
NewAnalyst/Sr Analyst, Customer Experience Product Owner American AirlinesAnalyst/Sr Analyst, Customer Experience Product OwnerFort Worth, TXOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Lead early-stage problem discovery by defining problem statements, mapping current and future states, and aligning stakeholders on strategic solutions (technology, process, or operational change) before development begins.
Senior Oracle PL/SQL Developer / Oracle Technical Lead BC ForwardSenior Oracle PL/SQL Developer / Oracle Technical LeadPlano, TX$68–$68.25 / hourFull timeThe ideal candidate will have strong experience in Oracle PL/SQL, data warehousing, ETL, and Agile delivery and a proven ability to lead feature delivery, mentor developers, and deliver scalable, secure data solutions for HR analytics . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Technical Lead (Design Manager) JPITechnical Lead (Design Manager)Dallas, TexasIts team of experts utilizes data – including unparalleled market research, proven business processes, and proprietary models – to ensure that every decision is strategic, focused, and produces exceptional multifamily communities with the best risk-adjusted returns. The Technical Lead acts as a bridge between design, construction, and development teams, ensuring that designs are executable, operationally sound, and aligned with cost and schedule objectives.
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerTX$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
D365 CRM Or Copilot/Ai Technical Lead - Manager PwCD365 CRM Or Copilot/Ai Technical Lead - ManagerFort Worth, TX$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Software Integration Technical Lead PGS WorldwideSoftware Integration Technical LeadFort Worth, TX$30–$105 / hourThis role supports aircraft flight software, simulated mission systems, and laboratory environments that combine constructive simulations, physical hardware, and system-level models. The Software Integration Technical Lead will guide software integration, troubleshooting, debugging, automation tooling, and infrastructure improvements for mission-critical aerospace systems.
PeopleSoft FSCM Technical Lead & AI Modernization Architect - Hybrid NTT DATA Group CorpPeopleSoft FSCM Technical Lead & AI Modernization Architect - HybridPlano, TX$107,150–$198,436 / yearThe ideal candidate is a hands-on technical leader with extensive experience delivering large-scale PeopleSoft solutions, leading cross-functional teams, and implementing automation technologies that improve operational efficiency and user experience. We are seeking an experienced PeopleSoft FSCM Technical Lead & AI Modernization Architect to lead the development, support, modernization, and strategic evolution of our PeopleSoft Financials & Supply Chain Management (FSCM) platform.
Technical Lead _ Mainframes Q1 Technologies, IncTechnical Lead _ MainframesPLANO, TX10 15 years of experience in mainframe development and leadership roles with Strong expertise in IBM mainframes and core technologies: COBOL, JCL, IMS DB, and DB2 . Location: Plano, TX 75024 / INDIANAPOLIS IN 46240 / Portsmouth, NH 03801/ Boston MA 02116/ Seattle, WA - 98154 (Onsite from Day1) .
Development Manager / Technical Lead for Engineering Consultant Moffatt & NicholDevelopment Manager / Technical Lead for Engineering ConsultantSouthlake, TXThe firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy. As part of the IT Group, the Development Manager / Technical Lead is a highly experienced technical leader and working manager responsible for leading and empowering the development team to deliver high-quality software solutions that align with the firm's objectives.
AI Technical Lead – GenAI & Agentic AI Moder SolutionsAI Technical Lead – GenAI & Agentic AIDallas, TexasThis role combines deep technical expertise in Large Language Models (LLMs), Agentic AI systems, cloud-native AI platforms, and AI engineering best practices with strong customer engagement and technical leadership capabilities. Summary : The AI Technical Lead is responsible for leading the design, architecture, development, and deployment of enterprise-scale Generative AI and Agentic AI solutions that drive business transformation and innovation.
Visualfabriq Technical Lead NTT DATA Services, LLCVisualfabriq Technical LeadTXThe ideal candidate will serve as a trusted advisor to clients and internal project teams, leading solution design, configuration strategy, integrations, data alignment, testing, and deployment activities while ensuring alignment between business objectives and technical execution. The ideal candidate is a TPM implementation expert who understands both the business processes and technical ecosystem required to successfully deliver complex Visualfabriq implementations within CPG organizations.
Salesforce Technical Lead Capgemini SESalesforce Technical LeadIrving, TX$82,082–$193,440 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Technical Lead collaborates closely with the Project Manager and Technical Architect, actively participates in Agile ceremonies, drives best practices, and ensures high-quality solution delivery.
Salesforce Senior Technical Lead / Architect (Amazon Connect & Salesforce Service Cloud Voice) NTT DATA Group CorpSalesforce Senior Technical Lead / Architect (Amazon Connect & Salesforce Service Cloud Voice)Dallas, TX$143,175–$238,625 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. This position is responsible for overseeing the technical aspects of Salesforce solutions development and implementation and will require a strong salesforce background, experience in Salesforce development, and leadership skills.
Application Engineering Technical Lead - II Vanguard GroupApplication Engineering Technical Lead - IIPlano, TXIdeal candidates have full stack development skills, familiarity with various AWS technologies, and a passion for system design and product development work using technologies like Angular, NodeJS and Python. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Technical Program Manager Lead, Network Delivery Implementation Google LLCTechnical Program Manager Lead, Network Delivery ImplementationTXFrom software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We"re the driving force behind Google"s groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.
Technical Lead - Forensic Electrical Engineering Salas O'Brien Engineers IncTechnical Lead - Forensic Electrical EngineeringFlower Mound, TXOur specialized experience includes design for energy, manufacturing and industrial process, data centers, healthcare, science and technology, high-rise buildings, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more. Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to deliver outstanding client outcomes and build long-term careers.
IT Principal Technical Lead, AI & Automation FormFactor IncIT Principal Technical Lead, AI & AutomationTXThe role combines technical leadership, solution delivery, and adoption enablement to improve productivity, decision-making, operational efficiency, and quality across Engineering, Design, Manufacturing Operations, Supply Chain, Finance, HR, and Sales. Skills: AI Concepts, AI Platforms, Business Solutions Development, Cross-Functional AI Leadership, Enterprise IT Governance, Functional Leadership, Influential Communications, Information Technology (IT) Solutions, Strategic Communication Planning, Team Facilitation.
Technical Lead – Prefabricated Modular Solutions FlexTechnical Lead – Prefabricated Modular SolutionsDallas, TexasJob Posting Start Date 06-10-2026 Job Posting End Date 08-14-2026 Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). The role will collaborate closely with cross-functional teams, regional stakeholders, and external partners to position Flex & Crown Technologies as a leader in modular prefabricated data center solutions.
Technical Lead - Prefabricated Modular Solutions FlexTechnical Lead - Prefabricated Modular SolutionsDallas, TXCrown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). The role will collaborate closely with cross-functional teams, regional stakeholders, and external partners to position Flex & Crown Technologies as a leader in modular prefabricated data center solutions.
Technical Lead – Vehicle Multimedia Systems Cinter CareerTechnical Lead – Vehicle Multimedia SystemsPlano, TXLanguage: English required / Business Japanese is a plus ▶︎ Key Responsibilities Develop a strong understanding of vehicle multimedia architecture, including Head Unit, Navigation, Voice Assistant, Media, SiriusXM (SXM), Connected Audio, and related systems. Triage complex in-market issues across multiple domains by conducting technical investigations, specification reviews, user impact analysis, and system architecture evaluations.
Senior Work Day HCM Technical Lead(AI Experience Mandatory) ApolisSenior Work Day HCM Technical Lead(AI Experience Mandatory)Dallas, TXRemote$155,000–$160,000 / yearOperate as a business-aligned technology leader embedded within client leadership teams, ensuring delivery excellence, operational stability, and measurable productivity gains through AI adoption. Excellent stakeholder and team alignment skills, ensuring teams remain focused on delivery plans, maintaining cohesion, and driving consistent alignment across internal teams and key stakeholders.
NewSalesforce Senior Technical Lead / Architect NTT DATASalesforce Senior Technical Lead / ArchitectDallas, TX$110–$113 / hourLead the hands-on technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectation, and maintaining system integrity. Proven experience as a Salesforce Technical Lead for 5 years or more with experience in Salesforce Service Cloud Voice and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers).