Field Service & Technical Support Technician SJE-RhombusField Service & Technical Support TechnicianLargo, FLYou will perform field startup and commissioning work, troubleshoot installed systems, support aftermarket service needs, and assist customers with technical questions related to hardware, software, controls, instrumentation, and system operation. When you are not performing field service, startup, or commissioning activities, you will support internal QA testing of control panels and provide technical support to customers over the phone and via email.
Technical Trainer Boyd GroupTechnical TrainerTampa, FloridaJob Description: The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. Works with technicians, repair center general managers, and market leaders to proactively recommend classes, that can help technicians improve their knowledge and skills.
NewAdobe Analytics Technical Consultant Unicon SystemsAdobe Analytics Technical ConsultantTampa, FLRemoteFull timeThe ideal candidate will combine strong technical knowledge of Adobe Analytics and Adobe Target with business consulting, data analysis, digital strategy, and executive stakeholder management skills. This role will serve as a trusted technical and strategic advisor, helping enterprise organizations improve digital analytics, customer experience, and data-driven decision-making.
ServiceNow Technical Architect Accenture PlcServiceNow Technical ArchitectSt. Petersburg, FLDemonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Technical Customer Service - On-site CGS (Computer Generated Solutions Inc.)Technical Customer Service - On-siteTampa, FLYour success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support. As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible.
Google Gemini Senior Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdGoogle Gemini Senior Consultant, Technical TransformationTampa, FL$110,700–$218,300 / yearPeople Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.
Technical Trainer Boyd Group Services Inc.Technical TrainerTampa, FL$85,000–$95,000 / yearJob Description: The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. Works with technicians, repair center general managers, and market leaders to proactively recommend classes, that can help technicians improve their knowledge and skills.
NewMember Technical Staff II Nielsen Holdings LtdMember Technical Staff IIOldsmar, FLAs the world leader in entertainment data and services, we power the world's top streaming platforms, cable and satellite TV providers, media companies, consumer electronics manufacturers, music services and automakers to navigate and succeed in the competitive streaming world. Databases: Proficient in designing schemas and writing optimized queries for both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB, MongoDB, Cassandra) databases.
Technical Customer Service ON-SITE CGS NexusTechnical Customer Service ON-SITETampa, FloridaYour success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support. As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible.
Health Program Training And Technical Assistance (Tta) Specialist (Florida Remote) ICF International, IncHealth Program Training And Technical Assistance (Tta) Specialist (Florida Remote)Tampa, FLRemote$61,232–$104,094 / yearMinimum of 5 years of experience with: designing, coordinating, delivery, and supporting capacity building; health delivery or health system transformation; applying instructional design, human centered design, and adult learning principles to design and/or delivery TTA; facilitating webinars through online communications platforms; managing multiple TA assignments and monitoring of SMEs; ability to think analytically, define and thoroughly document tasks and conceptualize and plan work efficiently. Role will include working directly with health providers, supporting learning collaboratives, assigning and managing deployment of a team of health delivery subject matter experts, working within technology platforms to manage and deploy training, and supporting data and evaluation teams to support assessment and monitoring activities.
Health Program Training and Technical Assistance (TTA) Specialist (FLORIDA REMOTE) ICF International IncHealth Program Training and Technical Assistance (TTA) Specialist (FLORIDA REMOTE)Tampa, FLRemote$61,232–$104,094 / yearMinimum of 5 years of experience with: designing, coordinating, delivery, and supporting capacity building; health delivery or health system transformation; applying instructional design, human centered design, and adult learning principles to design and/or delivery TTA; facilitating webinars through online communications platforms; managing multiple TA assignments and monitoring of SMEs; ability to think analytically, define and thoroughly document tasks and conceptualize and plan work efficiently. Role will include working directly with health providers, supporting learning collaboratives, assigning and managing deployment of a team of health delivery subject matter experts, working within technology platforms to manage and deploy training, and supporting data and evaluation teams to support assessment and monitoring activities.
Senior Technical Product Owner PricewaterhouseCoopers LLPSenior Technical Product OwnerTampa, FLAt least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Water Facilities Technical Leader (Pump Stations/Hydraulics/W/WW Conveyance/Piping Design) BGEWater Facilities Technical Leader (Pump Stations/Hydraulics/W/WW Conveyance/Piping Design)Tampa, FloridaRemoteAdvise on large-scale water infrastructure projects involving pumping systems, raw water, treated water, sewage, and storm drain systems; complex water distribution and transmission projects; design-build and alternative delivery projects; projects across multiple states and potentially nationally. 15+ years' experience working in public works and/or municipal services projects and working in water & sewer system planning and design, engineering and designing water facilities (hydraulics, pump stations, and piping design).
Cyber Security Technical Advisor (GRC), AVP MUFG Americas Holdings CorpCyber Security Technical Advisor (GRC), AVPTampa, FL$113,000–$168,000 / yearHigh technical knowledge across Cybersecurity domains such as Identity Access Management, Data Security, Configuration Management, Log Generation, Incident Response, security risk assessment/testing methodologies, Secure Software Development Lifecycle, evaluating the adequacy and efficiency of internal controls; and identifying issues resulting from internal and/or external compliance examinations especially in cloud environments. Regulatory Knowledge: Knowledge of domestic and international banking regulations (Reg W, Basel II, FFIEC, GDPR, etc.) and experience with enforcement agencies oversight activities (regulatory examinations, matters requiring attention (MRAs), consent orders, etc.) within a global systemically important financial institution's information technology and information security environments.
Cyber Security Technical Advisor (GRC), AVP Mitsubishi UFJ Financial GroupCyber Security Technical Advisor (GRC), AVPTampa, FloridaHigh technical knowledge across Cybersecurity domains such as Identity Access Management, Data Security, Configuration Management, Log Generation, Incident Response, security risk assessment/testing methodologies, Secure Software Development Lifecycle, evaluating the adequacy and efficiency of internal controls; and identifying issues resulting from internal and/or external compliance examinations especially in cloud environments. Regulatory Knowledge: Knowledge of domestic and international banking regulations (Reg W, Basel II, FFIEC, GDPR, etc.) and experience with enforcement agencies oversight activities (regulatory examinations, matters requiring attention (MRAs), consent orders, etc.) within a global systemically important financial institution's information technology and information security environments.
Technical Solutions Delivery Manager PayIt LLCTechnical Solutions Delivery ManagerTampa, FL$75,000–$95,000 / yearYou will own the path from client need to delivered service: understanding complex Motor Vehicle and Transportation business rules, shaping the solution approach, coordinating internal teams, managing risks and timelines, and helping create a repeatable delivery model across PayIt's DMV services vertical. Structured project management instincts: You manage risks, dependencies, critical paths, and go-live readiness; use Jira or similar tools to track work, document ownership, and surface blockers; and provide updates that drive decisions and action.
Field CTO Digital HandsField CTOTampa, FLRemoteMembers of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. You own the technical case throughout the sales cycle, represent Digital Hands as a credible technical authority in the market, and partner with our Field CISO and advisory practice to turn strategic conversations into engagements.
Technical Solutions Delivery Manager PayItTechnical Solutions Delivery ManagerTampa, FL$75,000–$95,000 / yearYou will own the path from client need to delivered service: understanding complex Motor Vehicle and Transportation business rules, shaping the solution approach, coordinating internal teams, managing risks and timelines, and helping create a repeatable delivery model across PayIt's DMV services vertical. Structured project management instincts: You manage risks, dependencies, critical paths, and go-live readiness; use Jira or similar tools to track work, document ownership, and surface blockers; and provide updates that drive decisions and action.
ArcGIS Utility Network Technical Architect Accenture PlcArcGIS Utility Network Technical ArchitectSt. Petersburg, FLWithin Accentures Utilities Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty. The ArcGIS Utility Network Technical Architect will serve as the senior technical authority guiding both our client team and the Accenture development teams through the definition, design, and implementation of Esri's ArcGIS Utility Network.
Digital Solutions Technical Analyst APTIMDigital Solutions Technical AnalystTampa, FL$80,000–$100,000 / yearExperience: A minimum of 4+ years of experience in data analytics, statistics, software support, programming, EHS or EMIS role, with a strong focus on software systems, programming, data analysis, and system management. APTIM Environmental & Infrastructure, llc is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/.
Cornerstone Technical Senior Consultant Deloitte Touche Tohmatsu LtdCornerstone Technical Senior ConsultantTampa, FL$116,200–$229,100 / yearExperience completing 2+ Galaxy/Legacy Cornerstone implementations from design through go-live and 30-90 day stabilization, including integrations, data migration, SIT/UAT, cutover planning, and training/change delivery for 200+ users. Gathering technical and data requirements, documenting current-state learning and talent service delivery operations, and identifying value drivers across the learning and workforce transformation effort.
AWS (AABG) Mid-Market Technical Architect Accenture PlcAWS (AABG) Mid-Market Technical ArchitectSt. Petersburg, FLServe as the primary subject matter expert on Mid-Market AWS Business Group (AABG) solutions during sales pursuits, participating in client-facing presentations, orals, solution workshops, and RFP/RFI responses to articulate Accentures technical vision and differentiated capabilities. Responsibilities: Design and develop reusable Enterprise Cloud Architecture, Data & AI solution assets - including reference architectures, accelerators, frameworks, and proof-of-concept templates - that enable delivery teams to demonstrate value quickly and shorten time-to-value for client engagements.
Technical Writer Booz Allen HamiltonTechnical WriterTampa, FloridaYou’ll also serve as curator and editor of AFSA reports and presentations, perform internal post-award assessments, capture best practices and lessons learned, and refine performance management processes for future AFPs. You’ll build guides, Award Fee Self-Assessment (AFSA) templates, and training for each Award Fee Period (AFP), incorporating scoring criteria derived from the Award Fee Determination Plan (AFDP) and the program’s response strategy.
Technical Content Developer, Cloud Accenture PlcTechnical Content Developer, CloudSt. Petersburg, FLDevelop technical learning experiences (courses, modules, hands-on labs, projects, quizzes, and assessments) against defined design requirements and learning objectives for the cloud domain. As a Technical Content Developer, you'll take design requirements and learning objectives from the pod roadmap and partner with subject matter experts to build course modules, hands-on labs, projects, and assessments.
Specialist - Technical Representative, Southern Florida On AGSpecialist - Technical Representative, Southern FloridaTampa, FLOur team includes B2B Marketing, Retail Marketing Operations, Visual Merchandising, Events, Community Marketing, and Technical Representatives, working together to build meaningful brand experiences across both On-owned and partner touchpoints while staying true to our performance and sustainability roots. Advanced Technical Education: Deliver high-impact technical education programs across premium retail accounts, tailoring complex performance engineering narratives to match specific tier segments and elevate retail staff expertise.
Technical Service Rep. ConsignMedTechnical Service Rep.Tampa, FL2. Educational Support: (a) Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating: 1. Degree in nursing, cardiovascular, life s ciences, engineering or technical discipline with minimumof three years work experience in technical field, engineering, hospital/clinic or sales.
Drinking Water Process Technical Expert Kennedy/Jenks ConsultantsDrinking Water Process Technical ExpertTampa, FL$150,000–$200,000 / yearProvide technical expertise: Provide technical process and water quality expertise for municipal drinking water treatment, water reuse, and advanced water purification, including treatment process evaluation, process selection, preliminary engineering studies, and operations optimization. Kennedy Jenks is seeking a National Water Treatment Technical Expert to serve as a drinking water quality and treatment subject matter expert for clients and project teams across the firm.
Sr. Technical Writer OLGOONIK DEVELOPMENT LLCSr. Technical WriterTampa, FLWhile performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The Senior Technical Writer will take a leading role in managing the entire documentation lifecycle, overseeing the creation, coordination, and execution of final deliverables such as SOPs, Work Instructions, and templates.
Sr. Technical Writer The Copper River Family of CompaniesSr. Technical WriterTampa, FLThe income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions. Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients.
Amazon Connect Senior Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdAmazon Connect Senior Consultant, Technical TransformationTampa, FL$110,700–$218,300 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
IT Tech Lead Kforce Inc.IT Tech LeadTampa, FL$70This role is best suited for a leader who can drive technical excellence, align development teams, and help shape the future architecture of enterprise applications. This role is ideal for someone who combines strong hands-on development expertise with proven leadership experience and the ability to influence technical decisions across multiple teams.
Technical Account Manager Customer Engineering · Clearwater · Fully Remote TeamViewer SETechnical Account Manager Customer Engineering · Clearwater · Fully RemoteClearwater, FLRemote$95,000–$125,000 / yearAs a TAM, you'll act as the strategic technical advisor to IT, End User Management, and Digital Workplace teams; driving platform adoption, optimizing solution performance and helping customers realize measurable business outcomes. We are looking for a technically proficient and customer-focused Technical Account Manager (TAM) to support enterprise customers using on TeamViewer's Digital Employee Experience (DEX) solution.
Technical Sales Intern- Tampa CaptiveAire SystemsTechnical Sales Intern- TampaTampa, FL$20–$25 / hourCaptiveAire is an excellent company that fosters employee growth by offering a wealth of valuable resources to enhance knowledge and skills, enabling employees to achieve success at their own pace and with the support of leadership. Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos.
NewWorkday Financial Technical Architect TechDigitalWorkday Financial Technical ArchitectTampa, FL4+ years' experience with Banking systems architecture and ERP in Banking IT environment; strong understanding of interfaces with Banking systems and external or vendor systems interacting with ERP systems in a Banking IT environment. Extensive experience as a functional lead in at least three (3) of the following areas: FDM, General Ledger, Accounts Payable, Grant and/or Fund Management, Procurement, Fixed Assets, Projects, Cash/Treasury, Financial Reporting.
Special Technical Operations (STO) SME Amentum Services IncSpecial Technical Operations (STO) SMEFL$130,000–$180,000 / yearAs a STO (SME) you will have the opportunity to: Serve as the lead STO SME responsible for integrating Special Technical Operations (STO), Special Access Programs (SAP), and sensitive activities into Combatant Command (CCMD) planning processes. The selected candidate will integrate and synchronize sensitive capabilities, Special Access Programs (SAP), and advanced mission activities into joint planning and operational processes to ensure unified, compliant, and effective execution.
Technical Director - Commercial Nuclear Leonardo DRS IncTechnical Director - Commercial NuclearLargo, FLThis leader will serve as a recognized expert in commercial nuclear engineering, guiding system design, analysis, testing, documentation, and continuous improvement while mentoring engineers and partnering closely with program management, manufacturing, supply chain, and customers. This role will lead multidisciplinary engineering efforts, support customer and proposal activities, drive legacy system upgrades, and ensure technically compliant, reliable, and cost-effective solutions for mission-critical programs.
Vice President of Technical Services US Ocean Payroll ManagementVice President of Technical ServicesTampa, FloridaDevelop and monitor key performance indicators (KPIs) for fleet reliability, maintenance effectiveness, equipment availability, dry dock performance, and budget management. Duties and responsibilities for this position include, but are not limited to, the following: Ensure the safe, efficient, reliable and environmentally responsible operation of US Ocean vessels.
Sr. Technical Writer ReconcraftSr. Technical WriterTampa, FLAbout Copper River & The Native Village of Eyak: Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
NewCJA Technical Consultant Unicon SystemsCJA Technical ConsultantTampa, FLRemoteFull timeThe ideal candidate will have strong hands-on experience with Adobe Analytics and Adobe Customer Journey Analytics (CJA) , including implementation, tagging, data layer architecture, CJA schema design, data connections, QA, and cross-channel analytics. They should be comfortable working with Adobe Analytics and CJA at both the implementation and analytical levels, troubleshooting data quality issues, designing scalable measurement solutions, and collaborating with engineering, product, marketing, and business stakeholders.
Training Specialist & Technical Writer - (Data Center Cooling Solutions) nVent Electric PlcTraining Specialist & Technical Writer - (Data Center Cooling Solutions)Tampa, FLRemote$76,000–$141,100 / yearWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
NewTechnical Sales Consultant *PC 205 Miltenyi Biotec GmbHTechnical Sales Consultant *PC 205Tampa, FL$82,735–$97,335 / yearYour Role: Responsible for sales of instruments, services, reagents and other consumables, from new and existing accounts in a defined territory through in-depth knowledge of market segments, technical knowledge and selling skills. Travel throughout assigned territory to call on regular and prospective customers to develop and maintain knowledge of accounts, solicit orders, perform product demonstrations, attend trade shows and perform troubleshooting.
Technical Sales Engineer Andritz AGTechnical Sales EngineerOldsmar, FLIn addition, ANDRITZ offers technologies for certain other sectors including automation, the production of animal feed and biomass pellets, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, plants for the production of panel boards (MDF), thermal sludge utilization, and biomass torrefaction plants. The ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and solid/liquid separation in the municipal and industrial sectors.
Salesforce CPQ Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Consultant, Technical TransformationTampa, FLExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Patient Services Salesforce Technical Consultant Deloitte Touche Tohmatsu LtdPatient Services Salesforce Technical ConsultantTampa, FL$86,700–$170,900 / yearResponsibilities include: Supporting senior architects and delivery teams in translating business requirements into Salesforce solution designs that address patient enrollment, hub services, case management, benefits investigation, and patient support workflows. You will contribute to strategy, process design, and technology-enabled delivery efforts in complex environments, working with cross-functional teams to help translate patient services needs into practical, scalable Salesforce solutions.
Oracle HCM Cloud Technical Integration Analyst Deloitte Touche Tohmatsu LtdOracle HCM Cloud Technical Integration AnalystTampa, FL$58,700–$115,800 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our HR Strategy & Technology offering develops leading global HR strategies and implements HR technologies that drive transformation, maximize the workforce experience, and sustain HR effectiveness and value while navigating a world of disruption.
NewTechnical Sales Representative International Paper CoTechnical Sales RepresentativeTampa, FLWe produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC.
Technical Sales Intern- Tampa CaptiveAireTechnical Sales Intern- TampaTampa, FloridaCaptiveAire is an excellent company that fosters employee growth by offering a wealth of valuable resources to enhance knowledge and skills, enabling employees to achieve success at their own pace and with the support of leadership. Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos.
Agentic AI full stack Tech Lead Artech LLCAgentic AI full stack Tech LeadTampa, FL$45–$47 / hourThis role requires a hands-on technical leader who can mentor development teams, drive architectural decisions, and collaborate with product, AI/ML, and platform teams to deliver secure, scalable, and high-performing AI-enabled applications. The ideal candidate will have a proven track record of building scalable full-stack solutions, architecting modern microservices, and integrating Large Language Models (LLMs) into production environments.
Technical Product Owner - Cloud Infrastructure ClearlyAgileTechnical Product Owner - Cloud InfrastructureTampa, FLCollaborate with stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by members of the development team. Our Mission : Transform our customer’s businesses using Agile methodologies and principles to help them succeed in a flexible, collaborative, self-organizing and fast-paced environment.
NewTechnical Advisor for Clinical Lab Florida Cancer Specialists and Research InstituteTechnical Advisor for Clinical LabWesley Chapel, FLCORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES: Essential competencies and KSAs targeted to successfully performing in role: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Support laboratory services in all other necessary duties, including but not limited to supporting new clinical and pathology test offerings, technology enhancements/improvements, workflow processes or system changes, and analyzer/ equipment upgrades.