NewFinancial Regulatory Reporting Consultant Talent ShiftFinancial Regulatory Reporting ConsultantNew York City, New York$100–$140 / hourOur community is cultivated by a team of dedicated professionals working to help clients navigate hybrid workforce strategies and connect contract workers with projects they love. Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets.
Maximo Consultant (Remote) Kforce Inc.Maximo Consultant (Remote)Armonk, NYRemote$85–$95Highlights: Delivery Project Executive (DPE) for Essential Management Contracts, where you will serve as both the Technical Account Manager (TAM) and Project Manager (PM); In this capacity, you will lead delivery execution, manage client relationships, drive strategic alignment, and ensure contractual commitments are met with excellence. This multifaceted position requires a unique blend of technical expertise, leadership acumen, and client-centric focus to support the successful deployment and optimization of IBM Maximo Application Suite (MAS) and related asset management solutions.
Senior OpenPages Consultant (Remote) Kforce Inc.Senior OpenPages Consultant (Remote)Armonk, NYRemote$90–$100Configure and customize OpenPages applications, including workflows, calculations, fields, views, roles, groups, access controls, and object models. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Management Consultant Vaco LLCManagement ConsultantNew York, NY$250,000–$375,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Qualifications 6–12 years of experience in consulting, investment banking, private equity, corporate finance, finance transformation, financial or operational due diligence, operational improvement, or related advisory roles within the healthcare sector.
Technical Product Owner Pinnacle Technical ResourcesTechnical Product OwnerNew York, New York$55–$65 / hourContractorThe specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Job Description: Proficient in knowledge of business applications, data usage and word processing, data management tools and flow-charting tools.
Oracle Fusion ERP Functional Consultant CollaberaOracle Fusion ERP Functional ConsultantJersey City$70–$73 / hourTemporaryContractorThe ideal candidate should possess strong functional expertise in Oracle Fusion ERP, particularly within Accounts Payable (AP) and General Ledger (GL) modules. We are seeking a Senior Oracle Fusion ERP Functional Consultant with experience in Oracle ERP implementations, support, and enhancements.
IT Asset Inventory Development Ivanti Consultant Page GroupIT Asset Inventory Development Ivanti ConsultantNew York, NY$35–$49 / hourContractorThis role requires an IT Asset Inventory Development Consultant to design, optimize, and maintain a robust IT asset management framework within the financial services industry. Manage and improve IT asset lifecycle processes, including asset acquisition, deployment, tracking, maintenance, software licensing, and asset disposition.
Sales Engineer Apex Clearing CorporationSales EngineerNew York, NY$91,200–$114,000 / yearWe are seeking a Sales Engineer to serve as a key technical expert and product advocate for our technology solutions, explaining the features of the product in detail, understanding the customer’s requirements, and providing tailored solutions to ensure client satisfaction and maximize sales opportunities. Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all.
Enterprise Sales Engineer - Sales Engineering PlaidEnterprise Sales Engineer - Sales EngineeringNew York, NY$196,800–$322,800 / yearWe work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers.
NewPre-sales Engineer (OMS / Retail Technology) REMOTE Michael Page USAPre-sales Engineer (OMS / Retail Technology) REMOTENew York, NYRemote$120,000–$180,000 / yearFull timeThe Pre-Sales Engineer will support the Procurement & Supply Chain department by providing technical expertise and tailored solutions to meet client needs. Their platform helps enterprise retailers improve inventory visibility, streamline fulfillment operations, and deliver a seamless customer experience across digital and physical channels.
ServiceNow Technical Consultant Kforce IncServiceNow Technical ConsultantArmonk, NYKforce has a client in Armonk, NY that is seeking a ServiceNow Technical Consultant that will design solutions leveraging best practices and domain expertise to deliver desired outcomes. By translating requirements into technical specifications and user stories, they align technical needs with business objectives and support change management through adoption strategies and training materials.
Associate Technical Consultant Veeva Systems IncAssociate Technical ConsultantNew York City, NYUnlike traditional entry-level technical roles that focus heavily on testing and debugging, you will be hands-on with code and delivering tangible technical solutions that customers use every day. Associate Technical Consultants must live within a maximum commuting distance of 45 minutes to 1 hour from Veeva's Boston, New York City or Madison office and typically go to the office two to three days per week.
Sr. Technical Consultant Metasys TechnologiesSr. Technical ConsultantNew York, NYRemote$53.22 / hourThis role will focus on designing, developing, and implementing complex ServiceNow solutions, including integrations, CMDB development, automation, and technical improvements across enterprise environments. Build and maintain integrations using ServiceNow Integration Hub, REST/SOAP APIs, JDBC, JavaScript, PowerShell, and other integration methods.
Director, Technical Consultant RampDirector, Technical ConsultantNew York City, New YorkWorking closely with Ramp’s Customer Success and Account Management leaders, you will define and scale the end-to-end Technical Consulting motion, including implementation, expansion, and renewal strategies that drive full adoption of the Ramp platform for our key customers. You’ll own the development and execution of strategies that build trust and confidence with customers, guiding your team to unlock key technical activation milestones and lead complex integration workflows.
Senior Technical Consultant Outreach CorpSenior Technical ConsultantNYRemote$115,000–$135,000 / yearDiversity and inclusion programs that promote employee resource groups like Outreach Women''s Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military. Exceptional Communication Skills - You have Experience in successfully collaborating with client contacts at all levels of the organization chart and translating complex technical topics into language that can be understood by non-technical stakeholders.
Sr. ITOM Technical Consultant Diverse Lynx, LLCSr. ITOM Technical ConsultantNYRemoteIn addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Develop and customize ServiceNow applications, focusing on IT Asset Management, Lead the technical design, implementation, and configuration of ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Operational Intelligence, and Cloud Management. Role and Accountabilities: We are seeking a highly skilled and experienced ServiceNow Technical Consultant with a minimum of 5 years of hands-on experience, specifically within the IT Operations Management (ITOM) module.
Senior PeopleSoft HCM Functional & Technical Consultant QED NationalSenior PeopleSoft HCM Functional & Technical ConsultantNew York, NY$92–$102 / hourThe consultant will partner closely with business stakeholders, HR leadership, application developers, and project teams to analyze requirements, design solutions, improve business processes, and support critical enterprise-wide initiatives. This role combines business analysis, functional leadership, and technical expertise to deliver new PeopleSoft capabilities, system enhancements, and business process improvements across multiple HR initiatives.
Senior Technical Consultant Okta IncSenior Technical ConsultantNew York, NY$157,900–$207,500 / yearClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. #LI-RemoteP11488_3464556 The OTE range for this position for candidates located in the San Francisco Bay area is between:$176,000-$242,000 USDBelow is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington.
Technical Consultant Okta IncTechnical ConsultantNew York, NYRemote$117,200–$167,200 / yearClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. #LI-Remote P25344 The OTE range for this position for candidates located in the San Francisco Bay area is between:$142,000-$194,700 USDBelow is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington.
Sr Mainframe Technical Consultant Broadcom IncSr Mainframe Technical ConsultantNY$100,000–$160,000 / yearOverall, this position is responsible for delivering positive, quantifiable results for Broadcom measured across five primary areas: Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs. Displaying a broad range of disciplines, environments, and best practices within the mainframe operations practice or, the individual may possess skills and highly technical experience in Broadcom Software mainframe products e.g.
Technical Consultant Juniper Square IncTechnical ConsultantNYRemote$90,000–$105,000 / yearBenefits include: • Health, dental, and vision care for you and your family • Life insurance • Mental wellness coverage • Fertility and growing family support • Flex Time Off in addition to company paid holidays • Paid family leave, medical leave, and bereavement leave policies • Retirement saving plans • Allowance to customize your work and technology setup at home • Annual professional development stipend. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people.
Senior Technical Consultant- CSM/Telco (Remote) GlideFast ConsultingSenior Technical Consultant- CSM/Telco (Remote)NYRemote$130,000–$170,000 / yearYou will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust client solutions utilizing the ServiceNow platform. 1 year of experience in the telecommunications industry specifically with the implementation of ITSM, CSM, FSM, or OMT solutions for telecom customers.
Senior Technical Consultant- HRSD (Remote) GlideFast ConsultingSenior Technical Consultant- HRSD (Remote)NYRemote$130,000–$170,000 / yearYou will serve as a trusted advisor across multiple products and processes, take a strategic role in product implementations, and consistently align your work with the broader project vision to drive meaningful, value-based outcomes for clients. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust client solutions, utilizing the ServiceNow platform.
Appian Technical Consultant Perficient IncAppian Technical ConsultantNY$45,864–$101,520 / yearTechnology Consultants in the Appian practice are responsible for the implementation and configuration of the technical solutions built on the Appian platform, including process models, workflows, AI and RPA components, data base design, security roles definition and configuration, use of Appian''s prebuilt components for integrations through Connected Systems and Data Fabric, and configuring Process HQ for application performance measurements. Proudly serving clients that represent the world's most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed.
Senior Technical Consultant - Paradox Workday IncSenior Technical Consultant - ParadoxNew York City, NY$117,000–$175,400 / yearAct as the professional source for integration through the Project implementation including Pre-sales, Sales & Post-sale for new and existing clients- Working with clients and partners to solve technical challenges regarding their unique environment and requirements. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
Technical Consultant - System Engineering focus EsriTechnical Consultant - System Engineering focusWestport, MissouriApply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases (RDBMS), NoSQL stores, object storage systems, SAN, NAS, and related enterprise data tier components. In this role, you will work directly with customers to design, deploy, migrate, and support enterprise‑scale GIS systems, with an emphasis on advanced deployment strategies such as high availability, disaster recovery, and Kubernetes‑based architectures.
Technical Consultant I Brex IncTechnical Consultant INYRemote$101,248–$126,560 / yearBy combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Own the successful integration of customer systems with Brex, managing the end-to-end implementation for systems like NetSuite, Sage Intacct, and QuickBooks to ensure a smooth and effective launch.
Principal Technical Consultant - EMR Architect AHEAD, LLCPrincipal Technical Consultant - EMR ArchitectNY$240,000–$290,000 / yearHands-on experience designing and implementing Epic Environments (ODB, Interconnect, Hyper Space Web, BCA, Cogito stack, etc.) and experience in integrations with other clinical systems like PACS, Labs, Interface Enginges, etc. Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Healthcare Modernization, in addition to serving as a leader of other teammates.
ServiceNow Senior Technical Consultant - IRM/SecOps AHEAD, LLCServiceNow Senior Technical Consultant - IRM/SecOpsNY$125,000–$175,000 / yearThe ServiceNow Senior Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. Utilized by presales for opportunity identification, scoping and positioning services and products including opportunities across practices and engages pre-sales to begin new campaigns that cross practices.
Principal Technical Consultant - VMware Cloud Foundation (VCF) AHEAD, LLCPrincipal Technical Consultant - VMware Cloud Foundation (VCF)NY$180,000–$210,000 / yearWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. Use of AI: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews.
Senior Technical Consultant - Network Security Operations AHEAD, LLCSenior Technical Consultant - Network Security OperationsNY$180,000–$210,000 / yearExperienced in proactive threat hunting and incident investigations using the MITRE ATT&CK framework, Cyber Kill Chain, NIST Cybersecurity Framework (CSF), and CIS Critical Security Controls to identify adversary TTPs and strengthen detection and response capabilities. As a Senior Technical Consultant, you will be a key player in implementing deployments from sensor placement through detection tuning, build the dashboards and integrations that turn wire data into decisions, and serve as the technical advisor too.
Senior Technical Consultant - ServiceNow (ITSM/ITOM) AHEAD, LLCSenior Technical Consultant - ServiceNow (ITSM/ITOM)NY$150,000–$170,000 / yearThe ServiceNow Senior Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value-added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. Utilized by presales for opportunity identification, scoping and positioning services and products including opportunities across practices and engages pre-sales to begin new campaigns that cross practices.
Senior Technical Consultant-Enterprise Networking AHEAD, LLCSenior Technical Consultant-Enterprise NetworkingNY$170,000–$200,000 / yearWe fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. Participate in creation of High-Level Design (HLD) and Low-Level Design (LLD) documents, network diagrams, implementation runbooks, and as-built documentation.
Senior Technical Consultant - Network SDN AHEAD, LLCSenior Technical Consultant - Network SDNNY$170,000–$200,000 / yearUse of AI: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
Technical Consultant, S/4HANA Ramp Business CorpTechnical Consultant, S/4HANANew York, NYThis role is specifically focused on Enterprise and Strategic Enterprise customers running SAP S/4HANA, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows. Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments.
Principal Technical Consultant - Data Center Network AHEAD, LLCPrincipal Technical Consultant - Data Center NetworkNY$210,000–$240,000 / yearThe ideal candidate brings strong consulting presence, excellent client communication skills, and the ability to design and implement resilient, scalable, and operationally sound networking solutions aligned to business outcomes. This role requires deep hands-on technical knowledge and expertise in NVIDIA Ethernet and InfiniBand networking platforms, AI fabric design, data center architecture, and large-scale deployment and migration services.
Technical Consultant - Patient Monitoring (Field: Albany/Hudson Valley/Westchester, NY) PhilipsTechnical Consultant - Patient Monitoring (Field: Albany/Hudson Valley/Westchester, NY)Westchester, NY$39–$61 / hourAccelerate your impact as a Technical Consultant in our Hospital Patient Monitoring business, where you'll independently lead complex patient monitoring implementations, serve as a trusted technical expert to customers, and drive reliable, secure, and high-performing healthcare solutions while mentoring others and shaping how services are delivered. You're a technically strong and independent professional with a consultative approach to translating complex solutions, paired with strong communication, organizational rigor, and leadership skills that enable you to manage risk, influence others, and contribute to a collaborative, high-performing team environment.
Technical Consultant, Oracle Fusion Ramp Business CorpTechnical Consultant, Oracle FusionNYThis role is specifically focused on Enterprise and Strategic Enterprise customers running Oracle Fusion Cloud, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows. Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Oracle Fusion, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments.
Technical Consultant, D365 Ramp Business CorpTechnical Consultant, D365New York, NYThis role is specifically focused on Enterprise and Strategic Enterprise customers running Microsoft Dynamics 365, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows. Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Microsoft Dynamics 365, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments.
Technical Consultant (PACS/Radiology Informatics) PhilipsTechnical Consultant (PACS/Radiology Informatics)NY$90,000–$143,000 / yearThe actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. You're the right fit if: You've acquired 2+ years of experience in healthcare information technology (IT) or information systems (IS), complemented by hands-on experience implementing PACS solutions and/or supporting Radiology Informatics environments.
PeopleSoft FSCM Technical Consultant ClinDCastPeopleSoft FSCM Technical ConsultantNew York, New YorkAs a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.
EPM OneStream Technical Consultant, Manager PricewaterhouseCoopers LLPEPM OneStream Technical Consultant, ManagerNY$99,000–$232,000 / yearLeading core Accounting areas including Performance Management (executive dashboards management reporting, planning, budgeting & forecasting, analytics & decision support); Record-to-Report (financial close, consolidation, financial reporting, Fixed Assets, Inventory, Payroll); Order-to-Cash (order entry, customer credit, invoicing, accounts receivable, collections); and, Procure-to-Pay (procurement, accounts payable, invoicing). Leading the design, build, migration, and testing of OneStream for multi-dimensional data models (dimensions, hierarchies, attributes); input template and report build; Data Integration and Extract Transform and Load (ETL) concepts; understanding of calcs (allocation, top-down spreading, currencies); and, workflow, data permissions and security.
Workday Senior Technical Consultant TechDigitalWorkday Senior Technical ConsultantJersey city, NJWorkday Journeys is an Employee Experience (EX) product that allows HR administrators to create personalized, guided pathways for workers during critical moments like onboarding, promotions, or leave of absence Architect and build complex integrations using: Workday Studio. Strong technical fluency with JSON, XML, XSLT, SOAP, REST APIs, and middleware platforms.
PeopleSoft Technical Consultant Visionary Integration Professionals IncPeopleSoft Technical ConsultantNY$60–$80 / hourProject description: This position is responsible for the development, support and maintenance of the PeopleSoft ERP systems; integrations with both internal and external County systems; development of reports and queries that present data and analytics; the setup and maintenance of workflows; analysis of system defects and performance issues with problem resolution; participation in upgrade projects. Experience in writing comprehensive technical design and support documentation; database design and procedure development; working with Oracle DB and ability to work and support current change control methodology.
NewWorkday HCM Technical Consultant - Top Secret Cleared Deloitte Touche Tohmatsu LtdWorkday HCM Technical Consultant - Top Secret ClearedNY$78,700–$155,100 / yearAs a Consultant on the team, you will be responsible for: Providing technical design and architecture support for Workday Human Capital Management (HCM) implementations by translating requirements into scalable, secure solutions aligned with Workday leading practices. Supporting integration design and delivery across APIs, Enterprise Interface Builder (EIB), connectors, and file-based integrations by contributing to technical design artifacts, build guidance, and test/defect triage.
NewRemote Technical Solutions Consultant Impact RecruitmentRemote Technical Solutions ConsultantNew York, NYRemote$85,000–$105,000 / yearOffering a salary range of $85,000 - $105,000 per year, this remote position comes with excellent benefits including health, dental, and a flexible work environment.#J-18808-Ljbffr. The ideal candidate will have strong skills in MS SQL, C#/.NET, and experience with RESTful APIs.
Amazon Connect Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdAmazon Connect Consultant, Technical TransformationNY$82,600–$162,800 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Technical Consultant - Datacenter & Cloud AHEAD, LLCTechnical Consultant - Datacenter & CloudNew York, NY$135,000–$165,000 / yearThis is a customer-facing, delivery-focused role responsible for deployment of scalable storage solutions, executing infrastructure projects, and serving as a trusted advisor to clients and internal teams. Strong experience with major storage platforms including Dell EMC PowerMax or VMAX, PowerScale or Isilon, Unity, PowerStore, Pure Storage, NetApp, Nasuni, Cloudian, and comparable enterprise technologies.
Senior Technical Solutions Consultant View the Space IncSenior Technical Solutions ConsultantNY$135,000–$165,000 / yearYou will provide tailored solutions for clients in the commercial real estate sector, specifically focusing on the complex VTS Activate product landscape (including Activate, Activate Workplace, Activate Multifamily, CBRE Host, and CBRE Host Building). VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
Technical Solutions Consultant (Pre-Sales) Candid HealthTechnical Solutions Consultant (Pre-Sales)New York City, New YorkIn this role, you will work with our largest prospective customers to ensure we demonstrate clear, measurable value to their revenue cycle pain points using Candid's unique capabilities. You will partner with our Product, Delivery, and RCM teams to understand prospective customer pain points, and assist in crafting the implementation plan for new customers.