UNKNOWN

ADAPTED_NOW

This role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.

Verint Systems, Inc.

Sr. Manager, Value and CS Programs

FEED

Performs associated cost estimates, prepares proposals and works with sales in negotiating final settlement price and customer acceptance resulting from scope of supply changes / change orders. Develops and provides detailed engineering information and submittals to communicate design, configuration, operating and installation requirements to customers, consultants, Johnson Controls service and necessary subcontractors.

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.

Technical Consultant Jobs in Providence, RI

Sr. Manager, Value and CS Programs Verint Systems, Inc.

HVAC Equipment Systems Application Engineer Johnson Controls

Similar Job Searches

See More Jobs

Stand out to leading employers.