Des Moines, IA30+ days ago
As a Manager, you have extensive level abilities understanding at least one of the following areas: ServiceNow or similar tool's IT Service Management modules and how they are implemented across different operating models (ITIL); DevSecOps transformations; Cloud platforms (AWS, Azure, Google Cloud Platform) and their key technologies, including: Observability, AIOps, APM; Industry leading discovery technologies (SCCM, Tanium, Armis, Intune) and how they integrate with ServiceNow; Developing and re-engineering IT processes, capabilities, and controls in a proven and efficient way; Implement and mature governance frameworks, including operating models for skills and people to support operations on premise and in the cloud as well as reporting capabilities; and, IT Financial Management- cost asset management and optimization. Demonstrates extensive abilities and/or a proven record of success in the following areas: ServiceNow/BMC Helix/Jira Service Management (implementations, transformations, etc.); IT Service Management, ITIL 4, COBIT; IT Asset Management / IT Cloud Financial Management; Cloud Platforms (Amazon Web Services (AWS), Azure, GCP); DevSecOps Transformation; Cloud Discovery, including tagging integration and federated configuration; Cloud Application Performance Monitoring (APM); Cloud auto-scaling, ELB; Cloud AI Ops / AI Monitoring; and, Cloud Discovery.