Salon Manager in Training Supercuts IncSalon Manager in TrainingWynnewood, PAThe Salon Manager in Training provides guests with excellent service by providing the full range of hair care services and retail sales and always endeavors to provide every guest with an exceptional experience every time. The Salon Manager in Training is responsible for all facets of a salons operations and provides leadership and tools for the team to help them increase their clientele and the business.
Product Governance Manager City National BankProduct Governance ManagerWilmington, DERemote$99,000–$176,000 / yearBuilds strong collaborative relationships with delivery partners and fosters connections between lines of defense businesses functions leaders change enablement and adoption professionals project managers and other stakeholdersto promote efficient and effective use of Shared Services capabilities and resources. Central to the Product Governance Manager role is an understanding of the product lifecycle risks inherent to financial services products program oversight and engagement and use of project management tools and techniques to effectively support the day-to-day management and execution of the 1LOD Product Governance program.
General Manager I - Store 7722 Leesport, PA Advance Auto PartsGeneral Manager I - Store 7722 Leesport, PALeesport, PAWhile performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
NewGeneral Manager I - Store 4538 Sinking Spring, PA Advance Auto Parts IncGeneral Manager I - Store 4538 Sinking Spring, PASinking Spring, PAWhile performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
NewAssistant Studio Manager OrangetheoryAssistant Studio ManagerWillow Grove, PennsylvaniaThis role serves as a key point of contact for both prospective and current members, confidently representing the brand, sharing the studio story, and driving membership sales and retention through strong relationship-building. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Manager Resolution EconomicsManagerPhiladelphia, PennsylvaniaAssisting with client engagements, including performing data- and document-intensive financial analysis and modeling/projections, strategic analysis, due diligence, valuation analysis, damage calculations and analysis, forensic accounting procedures, litigation support, risk assessments and remediation, internal control testing, and/or industry research. As a Manager, you will be part of a team providing one or more of the following services to clients: arbitration and litigation services, complex investigations, fraud and forensic accounting assignments, merger and acquisition (M&A) advisory services, insurance claims, contract compliance, and corporate compliance program assessments.
Associate Store Team Leader (Assistant Store Manager) - Plymouth Whole Foods Market IncAssociate Store Team Leader (Assistant Store Manager) - PlymouthPlymouth Meeting, PA$83,200–$109,990.40 / yearProvides guidance to Team Leaders in team operations including profitability, expense control, inventory control, buying, merchandising, labor and regulatory compliance and special projects as assigned. Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks.
Program Manager - IBHS Autism Services Kaleidoscope ABA Therapy ServicesProgram Manager - IBHS Autism ServicesBryn Mawr, PennsylvaniaCompany: Kaleidoscope Family Solutions ABA, IncContract Contact: HQ CareersOffice Email: Recruit@kfsaba.orgOffice Phone: 877-ABA-0399Office Address: 950 E Haverford Road, Suite 100A, Bryn Mawr, PA 19010. The Program Coordinator will be involved in many facets of the ABA program operations including day-to-day staff and services management, recruitment, scheduling, customer service, reporting and general administrative tasks.
Assistant Showroom Manager (Full Time) - King Of Prussia PurpleAssistant Showroom Manager (Full Time) - King Of PrussiaKing Of Prussia, PAAs an Assistant Showroom Manager, you'll play a key role in supporting the Showroom Manager by driving sales, delivering outstanding customer experiences, and helping the store achieve performance goals. Physical Activities may occasionally include: ascending or descending ladders, stairs, ramps, and the like; moving self in different positions to accomplish tasks in various environments; communicating with others to exchange information.
NewAssistant Manager The Marcus CorpAssistant ManagerCollegeville, PAMonitor cleanliness, stock levels, safety issues, mechanical issues & aesthetics Understanding PCI compliancy and how to handle any safety concerns in the building (Accident Reports, TCAT, etc) Working knowledge of computer systems (including Microsoft Word, Excel, POS System) and technology within the facility including troubleshooting and resolution of any issues(Vista, Cielo, etc) Preserve confidentiality of theatre information and passwords including knowledge of and adherence to PCI regulations Process daily corporate office or supervisor requests via phone and email Coach and counsel associates and understand the procedures involved to do so Understanding the new hire process, necessary paperwork/documents and orientation process Perform other such duties as may be assigned by Director of Operations, District Director, General Manager and Manager *The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Job Requirements: Minimum 18 years of age Supervisory experience in a high volume movie theatre, retail or hospitality environment Possess strong interpersonal, verbal, and written communication skills Willing and motivated to learn new skills, tasks, and software systems to meet the changing demands of the industry Flexible work schedule that includes late evenings, weekends and holidays as dictated by business needs Ability to stay calm under pressure or during difficult situations Physical Requirements: While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.
NewAssistant Showroom Manager (Full time) - King of Prussia Purple Innovation LLCAssistant Showroom Manager (Full time) - King of PrussiaKing of Prussia, PAAs an Assistant Showroom Manager, you''ll play a key role in supporting the Showroom Manager by driving sales, delivering outstanding customer experiences, and helping the store achieve performance goals. Physical Activities may occasionally include: ascending or descending ladders, stairs, ramps, and the like; moving self in different positions to accomplish tasks in various environments; communicating with others to exchange information.
Senior Project Manager, Water/Wastewater Treatment Stantec IncSenior Project Manager, Water/Wastewater TreatmentPhiladelphia, PAPrimary Location: United States | DC | Washington Other Locations: United States | PA | Philadelphia Organization: BC-1951 Water-US Northeast Employee Status: Regular Business Justification: New Position Travel: Yes Schedule: Full time Job Posting: 24/07/2026 05:07:37 Req ID: 1005997. With expertise in advanced treatment, automation/information management, nutrient recovery, odor control, operations and management evaluation, process review and optimization and reclamation and reuse; we're always looking at what's next in the industry and bring innovative approaches to even the most complex projects.
Manager, Lab Animal Operations Inotiv, IncManager, Lab Animal OperationsDenver, PAWorking with HR team to implement policies and procedures to resolve pertinent site related issues around workforce planning recruitment, performance management and disciplinary matters associated with assigned operational units. This hands-on role will have a highly visible and dynamic leadership presence at the facility, supporting the implementation of company strategies and ensuring regulatory and operational compliance.
NewAssistant Manager(04442) - 230 GLENWOOD AVE. Domino's Pizza IncAssistant Manager(04442) - 230 GLENWOOD AVE.Wilmington, DETeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
NewAssistant Manager(04861) - 1200 Market St Domino's Pizza IncAssistant Manager(04861) - 1200 Market StPhiladelphia, PATeam members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Many of our team members began their careers as Assistant Managers and today are successful Dominos franchise owners.
NewAssistant Manager(04742) - 614 E. Main St Domino's Pizza IncAssistant Manager(04742) - 614 E. Main StEphrata, PATeam members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Many of our team members began their careers as Assistant Managers and today are successful Dominos franchise owners.
NewGeneral Manager(04096) - 548 S. Main St Domino's Pizza IncGeneral Manager(04096) - 548 S. Main StLansdale, PAWorkers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter.
Optical Manager Full Time BJ's Wholesale Club Holdings IncOptical Manager Full TimeQuakertown, PAProvides support to Members in: making eyeglass adjustments, taking measurements, reading prescriptions on the lensometer, timely notification of product readiness, proper handling of all money related transaction, and completing paperwork necessary to place and process orders. Provides a high level of Member service, including answering all incoming calls, scheduling patients for eye exams, being open and honest in communication and maintaining a friendly, pleasant demeanor with Members at all times.
Transaction Advisory Consulting Manager RKL eSolutions LLCTransaction Advisory Consulting ManagerReading, PA$110,000–$130,000 / yearLead and supervise the execution of consulting engagements of clients across multiple industries; ensure work is completed on time and within budget; identify out of scope areas and communicate with client or Partner/Practice Leader/Senior Manager as observed. Must demonstrate experience in managing teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback.
Service Project Manager S. A. Comunale Co., Inc.Service Project ManagerReading, PennsylvaniaFull timeUnderstanding advanced math (Calculus, Algebra, & Geometry), shop math, simple drawings, technical reports, technical instructions, financial reports, layout work, legal documents, simple memos, and business letters is required. The Sprinkler Service Project Manager will be responsible for creating job schedules, coordinating the delivery of tools and fabrications, identifying and managing the personnel assigned to each project, and tracking labor efficiency.
IT Help Desk Manager Arcadia UniversityIT Help Desk ManagerGlenside, PAEssential Functions: Serve as a role model of exemplary customer service to faculty, staff, students, and guests of the University by professionally and accurately using independent judgment to troubleshoot, diagnose, record, classify, correct, document, communicate, and close ITSS Service Requests or Incidents via the phone, email, or face-to-face. Required Knowledge, Skills and Abilities: Experience in using, configuring, and troubleshooting desktop productivity applications such as Google Workspace, Microsoft Intune, and other business-critical software on Windows and macOS platforms, within an Active Directory environment.
Transactions Special Projects BD & Marketing Manager DLA Piper LLP (US)Transactions Special Projects BD & Marketing ManagerPhiladelphia, PA$129,808–$197,799 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. The Transactions Special Projects BD & Marketing Manager, working in collaboration with and in support of the firm's strategic initiatives, is part of our Business Development and Marketing team, which works closely with BD & Marketing leadership and partners on strategic growth initiatives.
Project Manager Adare PharmaceuticalsProject ManagerPhiladelphia, PAFull timeSupports project teams by timely organizing activities linked to the projects, with other internal functions, such as Procurement delivery of materials, Engineering/ Operations support for small/ commercial and development scale equipment availability, and Regulatory/ Quality support, when needed. In addition to delivering high-quality results for our external clients, we foster a collaborative, client-centric culture internally - one where employees support one another, share knowledge, and encourage each other to bring their best selves to work each day.
Data Engineer - Manager PwCData Engineer - ManagerPhiladelphia, PA$99,000–$232,000 / yearCertification in Cloud Platforms [e.g., AWS Solutions Architect, AWS Data Engineer, Google Professional Cloud Architect, GCP Data Engineer Microsoft Azure Solutions Architect, Azure Data Engineer Associate, or Snowflake Core, Snowflake Databricks Data Engineer Associate] is a plus. Prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, utilizing problem-solving skills, and communicating effectively in written and verbal formats to various audiences (including various levels of management and external clients) in a professional business environment.
Assistant Community Manager - Tax Credit Full Circle Real Estate Partners LLCAssistant Community Manager - Tax CreditPhiladelphia, PAWe are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. This role is non-exempt with a pay rate of $20 an hour for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Assistant Manager I Dollar Tree IncAssistant Manager IDeptford, NJResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
Senior Manager, Campaign Planning & Automation Technical Lead Jazz Pharmaceuticals PlcSenior Manager, Campaign Planning & Automation Technical LeadPhiladelphia, PARemote$141,600–$212,400 / yearAs the Tech Lead, this role is a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for Campaign Planning & Automation platforms supporting campaign execution, audience management, and multi-channel engagement alongside the development team, bringing technical depth and leadership to every stage of the work. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.
Senior Manager, KOL & External Engagement Platforms Technical Lead Jazz Pharmaceuticals PlcSenior Manager, KOL & External Engagement Platforms Technical LeadPhiladelphia, PARemote$141,600–$212,400 / year7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in customer engagement, KOL management, event and congress operations, patient advocacy, or related domains in pharma, with expertise in engagement platforms, speaker programs, and compliant customer experience delivery across HCPs, patients, and caregivers. As the Tech Lead, this role is a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for engagement and event management platforms alongside the development team, bringing technical depth and leadership to every stage of the work.
Retail Assistant Store Manager-COLUMBUS CROSSING Bath & Body Works IncRetail Assistant Store Manager-COLUMBUS CROSSINGPhiladelphia, PAAs an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
NewRetail Assistant Store Manager-SPRINGFIELD MALL Bath & Body Works IncRetail Assistant Store Manager-SPRINGFIELD MALLSpringfield, PASummary: As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Retail Assistant Store Manager-Franklin Mall Bath & Body Works IncRetail Assistant Store Manager-Franklin MallPhiladelphia, PAAs an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Retail Assistant Store Manager-KING OF PRUSSIA PLAZA Bath & Body Works IncRetail Assistant Store Manager-KING OF PRUSSIA PLAZAKing Of Prussia, PASummary: As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Retail Assistant Store Manager-THE COURT AT KING OF PRUSSIA Bath & Body Works IncRetail Assistant Store Manager-THE COURT AT KING OF PRUSSIAKing Of Prussia, PAAs an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
NewRetail Assistant Store Manager-MARPLE CROSSROADS SHOPPING C Bath & Body Works IncRetail Assistant Store Manager-MARPLE CROSSROADS SHOPPING CSpringfield, PASummary: As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
SR. CHEF MANAGER - CAMDEN, NJ Compass Group North AmericaSR. CHEF MANAGER - CAMDEN, NJCAMDEN, NJ$77,000–$85,000 / yearAs a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
NewAudit Manager II (US) TD BankAudit Manager II (US)Wilmington, DelawareTotal Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Adheres to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contributes to the review of internal processes and activities and assists in identifying control weaknesses / failures, potential opportunities to improve operational efficiencies for their business area.
NewProject Manager- Asset Based Lending JPMorgan Chase & CoProject Manager- Asset Based LendingNewark, DEAs a Program/Project Manager within JPMorganChase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units.
CLO Unit Manager II M&T Bank CorpCLO Unit Manager IIWilmington, DE$106,700–$177,900 / yearEducation and Experience Required: Bachelor''s degree and a minimum of 3 years' related experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' related experience. Primary Responsibilities: Manage relationships of varying degrees of complexity, cultivating present and prospective clients as sources of new business, including travel and client visits.
NewProject Manager Pyramid Consulting, IncProject ManagerFort Washington, PA$60–$65 / hourResponsible for estimating level of effort and costs of the project and defining a project timeline that includes kick off through closing handoff to requestor; re-forecasting timelines and estimates as needed throughout the project seeking approval for change orders, change in costs and changes in resource needs. Proficient in working with MS Office Suite (Project, Excel, Word, Visio) and collaboration tools such as SharePoint or Project Management systems.
Assistant Manager II Dollar Tree IncAssistant Manager IIKennett Square, PAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
Assistant Manager I-1 Dollar Tree IncAssistant Manager I-1Pennsauken, NJResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
assistant manager Dollar Tree Incassistant managerWillow Grove, PAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
Assistant Store Manager Dollar Tree IncAssistant Store ManagerPhiladelphia, PAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
NewAssistant Store Manager l Dollar Tree IncAssistant Store Manager lReading, PAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
Technical Manager, Financial Planning and Analysis (FP&A) PrenuvoTechnical Manager, Financial Planning and Analysis (FP&A)Philadelphia, PA$160,000–$190,000 / yearHelp reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".
Technical Engineering Manager (API & Cloud Engineering) Vanguard GroupTechnical Engineering Manager (API & Cloud Engineering)Malvern, PAThe ideal candidate has deep expertise in Java development, AWS cloud technologies, API design, and microservices architecture, along with a passion for mentoring engineers and driving technical best practices. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Assistant Store Manager - RLDP Sprouts Farmers MarketAssistant Store Manager - RLDPPhiladelphia, PennsylvaniaFull timeHave demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising. Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.
Lead Technical Program Manager JPMorgan Chase & CoLead Technical Program ManagerWilmington, DEAs a Lead Technical Program Manager with JPMorgan Chase within the Enterprise Technology - Infrastructure Platforms Data & Specialty Services Group, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
2nd Shift Sr. Operations Manager CTDI Careers2nd Shift Sr. Operations ManagerCoatesville, PennsylvaniaCTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. Communicates effectively with Corporate management and customers to ensure adherence to Service Level Agreements (SLAs), meeting customer expectations, and promptly resolving any issues that may arise.
Sr Operations Manager CTDI CareersSr Operations ManagerLogan Twp, New JerseyCTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. Communicates effectively with Corporate management and customers to ensure adherence to Service Level Agreements (SLAs), meeting customer expectations, and promptly resolving any issues that may arise.