Part- Time Assistant Manager CinemarkPart- Time Assistant ManagerAltoona, Iowa$15.40–$17 / hourThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Meat Department Manager Trainee Hy-VeeMeat Department Manager TraineeIowaPower ban saw, Grinder, Tenderizer, Slicer, Bone duster (where applicable), Knives, Tumblers, Automatic patty machine (where applicable), Automatic stuffer, Wrapping system, Pallet jack, box cutter, Computer, and C.A.R.S. reordering system. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Produce Assistant Department Manager Hy-VeeProduce Assistant Department ManagerKnoxville, IowaMust be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
NewRetail Product & Pricing Manager Hy-VeeRetail Product & Pricing ManagerIowaMaintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
NewOvernight Stock Assistant Manager Hy-VeeOvernight Stock Assistant ManagerIowaOrders products from warehouse; pre-orders, orders from grocery to dock, pre-orders for grocery, non-foods, and supplies; orders for departments from the lists provided by department and frozen; walks store and reviews for needs; prepares per-orders and orders them, coordinates work with assistant managers, and assigns duties to part time employees. Assists with customer service; check out, checking, sacking, and carry outs; customer service; cash accountability, day end reports, closes registers; opens registers for new days business; handles and satisfies customer issues in person and on phone.
Full-Time Assistant Manager CinemarkFull-Time Assistant ManagerAltoona, Iowa$15.40–$17 / hourThe Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Seafood Service/Meat Manager Hy Vee IncSeafood Service/Meat ManagerWest Des Moines, IAGeneral Function: Presents the freshest and best quality product at a competitive retail price to customers, trains employees, writes work schedules, displays merchandise, and manages the department to company guidelines and expectations. Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; Assistant Meat Department Manager.
Pharmacy Manager - Sign-On Bonus & Relocation Available Walgreen CoPharmacy Manager - Sign-On Bonus & Relocation AvailableUrbandale, IA$5,863.20–$6,438.20 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Market Grille Assistant Manager Hy Vee IncMarket Grille Assistant ManagerGrimes, IAEquipment Used to Perform Job: Cash register, Slicer, Telexon ordering machine, C.A.R.S. system, Fryers (breakfast grill), Ovens, Steamer, Computers (Microsoft, N.T.), Fax machine, Telephone, Copier, Calculator, Utensils, delivery van Hobart machine, stoves, grills, toasters, chicken roaster, can opener, griddle, chargrill, refrigerated food case, hot case, cold case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, and pop machine. Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager.
Dairy Assistant Department Manager Hy Vee IncDairy Assistant Department ManagerDes Moines, IAMust be able to perform the following physical activities: Balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Manager in Training (MIT) Sonic Drive-In IncManager in Training (MIT)Johnston, IAPOSITION SUMMARY: The Manager in Training (MIT) position requires participation in a structured program designed to develop comprehensive knowledge of Sonic restaurant operations, including finance, staff management, and customer service, under the guidance of a General Manager. Willingness to relocate to available store openings upon successful completion of training within a minimum of a 45-mile radius from home base.· Current certifications (e.g., ServSafe) ESSENTIAL PHYSICAL FUNCTIONS· Must have the ability/stamina to work a minimum of 50 hours a week.·
Bakery Assistant Department Manager Hy Vee IncBakery Assistant Department ManagerAnkeny, IAMust be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager.
Pharmacy Manager Walgreen CoPharmacy ManagerIndianola, IA$5,863.20–$6,888 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Maintenance Manager PWS EmploymentMaintenance ManagerNewton, IAOur client is seeking a dedicated and experienced Maintenance Manager to join their team in Newton. Manage budgets and resources effectively, seeking cost-saving opportunities without compromising quality.
Service Manager Hy Vee IncService ManagerKnoxville, IAEquipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
Project Manager (Routing & Siting) Stantec IncProject Manager (Routing & Siting)IAYour role as Project Manager will lead the delivery and project management of electrical transmission routing and substation siting projects for investor-owned utilities and independent transmission developers. In this role, you will provide project management, serve as either routing and siting or environmental permitting subject matter expert, supervise and mentor staff, and support business development opportunities.
Assistant Store Manager Shoe Carnival IncAssistant Store ManagerDes Moines, IADue to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age. In this full-time role, you'll act as a key holder, lead by example, and help drive a fun, customer-first store environment.
Access & Reimbursement Manager (Kansas City) Travere Therapeutics IncAccess & Reimbursement Manager (Kansas City)IA$162,000–$211,000 / yearThe Access & Reimbursement Manager must have extensive expertise in navigating insurance and access related barriers and will be a highly collaborative individual who proactively manages multiple priorities in a fast-paced environment (e.g., fielding daily questions from sales team, working with Hub, specialty pharmacy partners, and office contacts to move patients through the reimbursement process, accurately updating daily reports). Position Summary: The Access & Reimbursement Manager (ARM) will be a subject matter expert on access & reimbursement for FILSPARI (Sparsentan), working remotely within their assigned geography to provide education and case-specific support to internal and external stakeholders including but not limited to health care providers (HCPs) and sales force within their assigned region.
NewDistrict Sales Manager (MN, IA, NE) Tokio Marine HCCDistrict Sales Manager (MN, IA, NE)IowaRemoteWith the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. Knowledge of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment.
NewCUSTOMER SERVICE MANAGER Compass Group North AmericaCUSTOMER SERVICE MANAGERgrimes, IAWhen needed, perform Route Driver duties, including product delivery, stocking micro-markets, replenishing coffee and pantry services, and servicing customer locations. The Customer Service Manager (CSM), Coffee Services & Markets, oversees daily account operations while delivering exceptional customer service.
NewSenior Customer Experience Manager Q2 Software, Inc.Senior Customer Experience ManagerDes Moines, IAThe Senior CEM networks with key contacts outside their own area of expertise and supports large, complex, high-visibility, strategic, and tactically important clients. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with clients and provide estimate of hours and details to the CSM for sales orders.
NewCUSTOMER SERVICE MANAGER I Compass Group North AmericaCUSTOMER SERVICE MANAGER Igrimes, IAWhen needed, perform Route Driver duties, including product delivery, stocking micro-markets, replenishing coffee and pantry services, and servicing customer locations. The Customer Service Manager (CSM), Coffee Services & Markets, oversees daily account operations while delivering exceptional customer service.
NewDistrict Sales Manager (MN, IA, NE) ProAgDistrict Sales Manager (MN, IA, NE)IowaRemoteWith the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. Knowledge of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment.
Case Manager Sammons Financial GroupCase ManagerWest Des Moines, Iowa$42,357–$70,595 / yearFull timeResponsibilities: • Use superior language skills to provide high quality customer service via telephone (inbound and outbound), email or written communication; conduct communication in a professional, pleasant and helpful manner; perceive, distinguish and empathize with emotions of customers. • Look for work process improvement opportunities by analyzing results, monitoring discrepancies and collaborating with team or peers for input in order to identify trends; work to implement solutions with manager guidance.
Sales Manager Ulta Beauty, Inc.Sales ManagerWest Des Moines, IowaFull timeWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Associate Restaurant Manager CyHawk HospitalityAssociate Restaurant ManagerAnkeny, Iowa$55,000–$60,000 / yearWith its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
Assistant Restaurant Manager CyHawk HospitalityAssistant Restaurant ManagerAltoona, Iowa$55,000–$60,000 / yearWith its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
Construction Manager Lennar CorporationConstruction ManagerDes Moines, IALennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Tech-savvy with proficiency in Microsoft Office, Build Pro, Procore, and other construction management software, leveraging technology to streamline workflows, enhance project tracking, and improve overall efficiency.
Assistant Warehouse Manager MacArthur CoAssistant Warehouse ManagerDes Moines, IAThe position includes filing paperwork, delegating tasks to the warehouse, assisting your immediate supervisor, filling in as acting manager as needed, scheduling inbound and outbound shipments, and supporting a positive and constructive work environment. Duties/Responsibilities include the following: Checking/knowing the status of incoming and outgoing shipments, and being able to set up the schedule accordingly.
District Sales Manager HCC Life Insurance CompanyDistrict Sales ManagerIARemoteWith the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don't even know exist. Knowledge of industry changes, legal updates, and technical developments related to applicable area of the Company's business to proactively respond to changing business environment.
Fraud Risk Manager West Bancorporation, Inc.Fraud Risk ManagerWest Des Moines, IAConduct timely and thorough investigations, documenting findings, coordinating with internal departments and external parties as appropriate, and recommending actions to limit financial exposure and prevent future losses. Qualifications (Include Education and Experience): Working knowledge of banking operations and applicable regulatory frameworks) sufficient to effectively identify, assess, and mitigate fraud risk.
Manager The Steak n Shake CompanyManagerWest Des Moines, IAThe Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Assistant Manager The Steak n Shake CompanyAssistant ManagerWaukee, IAThe Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Sr Machine Learning Engineering Manager - AI Quality and Governance Workiva IncSr Machine Learning Engineering Manager - AI Quality and GovernanceIA$193,000–$308,000 / yearYou will lead a multidisciplinary team of software, machine learning, and quality engineers responsible for two connected missions: advancing end-to-end quality across Workiva's AI platform and products, and building shared evaluation and governance capabilities that make our AI systems measurable, observable, reliable, and ready for enterprise use. Advance testing approaches for nondeterministic systems, including RAG pipelines, agents, prompts, models, tools, and multi-step workflows.
Deployment & Operations Manager Deloitte Touche Tohmatsu LtdDeployment & Operations ManagerDes Moines, IA$113,100–$208,300 / yearThis role is accountable for ensuring research programs across their respective centers are executed smoothly, that their centers' research teams consistently hit publishing deadlines, follow project management and compliance best practices, and ensure clear ownership across the project lifecycle. Ensure alignment and compliance with ongoing Thought Leadership Transformation initiatives within centers, including: Incenting and driving innovation within the center with a focus on tech, proprietary AI research tools, and GenAI adoption, in close partnership with the Center's Applied Business Analytics (ABA) team member.
86042 Assistant Store Manager Sally Beauty Company, Inc.86042 Assistant Store ManagerUrbandale, IAThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
NewArea Manager Intern - Summer 2027 (ND, SD, NE, KS, MN, IA, WI, IL, MI, IN) Amazon.com IncArea Manager Intern - Summer 2027 (ND, SD, NE, KS, MN, IA, WI, IL, MI, IN)Des Moines, IAAs an Area Manager intern, no two days look exactly the same, but every shift gives you the chance to learn how to lead a team, solve real problems, and directly impact how millions of customers receive their orders. This is a ten-week internship (40 hours per week) during the summer of 2027 located within one of Amazon's fulfillment centers, sort centers, delivery stations or other operations buildings.
86042 Assistant Store Manager CosmoProf86042 Assistant Store ManagerUrbandale, IAThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
Assistant Project Manager - O&M Cupertino ElectricAssistant Project Manager - O&MUrbandale, IowaMINIMUM QUALIFICATIONS Any combination of education and experience that, in the sole judgment and discretion of Company, would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications may qualify. Whether it’s a solar, battery storage, substation, EV charging, microgrid or converter station project, our skilled project managers, engineers and field employees deliver when it matters most.
Talent Strategy Senior Manager - Utilities Accenture PlcTalent Strategy Senior Manager - UtilitiesDes Moines, IAManage project teams to use data collection and assessment tools for identifying AI and automation impact on roles, task-level opportunities for Human+Machine collaboration, and transformation pathways at the organization and individual level and the web of associated changes that power these impacts to create meaningful organizational value. Design and drive change programs that move organizations from analysis to action-helping leaders adopt new ways of working and manage blended human-machine teams.
Personal Lines Account Manager North Risk Partners LLCPersonal Lines Account ManagerWest Des Moines, IA$48,000–$67,000 / yearOur team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. This position includes supporting the sales team in evaluating and managing personal accounts, while also taking ownership of client relationships and handling multiple accounts with growing independence and responsibility.
Continuous Improvement Manager Lineage IncContinuous Improvement ManagerDes Moines, IAPhysical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The Continuous Improvement manager is an integral part of the site leadership team and having the ability to work and influence across all levels of the organization will be critical to the success of this role.
Commercial Relationship Manager II First Interstate BancSystem IncCommercial Relationship Manager IIAnkeny, IAThe Commercial Relationship Manager II serves as the Relationship Manager for new and existing complex clients and is responsible for managing a portfolio with an average loan portfolio greater than $50MM, up to $100MM, and manages at least 35 bank relationships generating at least $1.5MM in revenue to the bank. Assumes ultimate accountability for all portfolio activities and issues to ensure sound asset quality, including underwriting, structuring, and portfolio management activities; ensures accurate risk assessment of assigned portfolio.
Associate Restaurant Manager Perkins Restaurant & Bakery - CyHawk Hospitality Inc.Associate Restaurant ManagerAnkeny, IA$55,000–$60,000 / yearFull timeConducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
Assistant Restaurant Manager Perkins Restaurant & Bakery - CyHawk Hospitality Inc.Assistant Restaurant ManagerAltoona, IA$55,000–$60,000 / yearFull timeConducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. CyHawk Hospitality, Inc., franchisee for Perkins Restaurant is now hiring a front-of-the-house Assistant Manager for our location in Altoona Weekends are required with a 50-hour typical workweek.
Field Reimbursement Manager (Great Plains Region) Axsome TherapeuticsField Reimbursement Manager (Great Plains Region)Des Moines, IA$130,000–$170,000 / yearOur industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with a minimum of 2 years as an FRM or RAM working specifically with retail medications (preferably with neurology experience).
Specialty Account Manager, Auvelity (Des Moines, IA) Axsome TherapeuticsSpecialty Account Manager, Auvelity (Des Moines, IA)Des Moines, IA$100,000–$150,000 / yearOur industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer's disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications.
SCADA Project Manager II, EPC (Remote) SOLV Energy LLCSCADA Project Manager II, EPC (Remote)IARemote$120,978–$130,959 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Senior HV Project Manager (Remote) SOLV Energy LLCSenior HV Project Manager (Remote)IARemote$144,790–$180,990 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Licensed Professional Engineer, PMP certification, or directly relevant industry experience preferred NFPA 70e "Qualified Person" preferred, skilled with knowledge related to the construction and operation of the electrical equipment and installation and has received safety training on the hazards involved.
Regional Quality Manager, Southwest (Remote - Travel Required) SOLV Energy LLCRegional Quality Manager, Southwest (Remote - Travel Required)IARemote$116,812–$146,016 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Train and support: Provide direct training and guidance to project teams on quality assurance and control practices, SOLV Energy's Quality SOP's, SWI's, MOP's and reference guides, ensuring that all team members understand and follow established procedures.