Derivatives Business Systems Analyst Apollo Global Management IncDerivatives Business Systems AnalystWest Des Moines, IA$112,088.80–$168,133.20 / yearThey will be able to break down complex derivatives workflows into precise system requirements, partner effectively with technical and business users, and help guide the prioritization and execution of technology solutions that improve reliability, scalability, and control. This role serves as the bridge between business stakeholders, vendors, and technology teams, translating complex derivatives workflows into detailed system requirements, functional specifications, and process improvements.
Senior Systems Operations Engineer Wells Fargo & CoSenior Systems Operations EngineerDes Moines, IA$41.83–$74.04 / hourThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. The ideal candidate will possess strong problem-solving skills, a customer-focused mindset, and the ability to lead incident response, root cause analysis, and reliability initiatives that reduce risk and improve the overall stability of enterprise services.
Project Manager 5 - Contingent MindlanceProject Manager 5 - ContingentWEST DES MOINES, IAOverview: We are seeking a seasoned Senior Project Manager (PM5) to lead wave-based migrations as part of a high-profile Contact Center Modernization Initiative one of the largest and most strategic programs at Wells Fargo, and a top 3 priority for the organization. Opportunity to part of one of Wells Fargo s top three strategic initiatives a multi-year Contact Center Modernization program transforming how millions of customers interact with the bank.
Manager - Software Application Specialists Motorola Solutions IncManager - Software Application SpecialistsIARemote$100,000–$110,000 / yearStakeholder Communication: Present analysis results and project updates to stakeholders, developing clear and informative presentations that support effective decision-making and facilitate project buy-in from customer leadership. Project Management Support: Partner with Project Managers and Program Directors throughout the project lifecycle, from inception to conclusion, to ensure timely delivery of software solutions while adhering to scope and budget constraints.
AI - Cybersecurity Forward Deployed Engineer - FDE Senior Manager Accenture PlcAI - Cybersecurity Forward Deployed Engineer - FDE Senior ManagerDes Moines, IADeliver hands-on security engineering using agentic coding tools as the primary build environment: build AI-powered detection systems, automated threat response tooling, security assessment frameworks, and governance automation using Claude Code, Cursor, or GitHub Copilot in daily delivery practice. Lead AI security architecture and threat modeling for production agentic deployments across complex multi-stakeholder client environments-LLM systems, multi-agent pipelines, RAG architectures, and MLOps infrastructure-owning the full security design from assessment through hardened deployment.
Account Manager DIRECTV L&I DSIAccount Manager DIRECTV L&IUrbandale, IA$60,000–$80,000We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. This Sales Account Manager plays a key role in supporting DIRECTV’s sales efforts in Lodging, Institutions (L&I), and Enterprise verticals.
Assistant Food & Beverage Manager Aparium Hotel GroupAssistant Food & Beverage ManagerDes Moines, IAPartner with the F&B Manager in recruitment, training, scheduling, supervising, coaching, and motivation of all Restaurant, Bar, Café, In-Room Dining and Banquets associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the F&B program; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities. Build subject matter expertise in the Steps of Service across Restaurant, Bar and Café, as well as in the history of the cuisine and beverage program most closely related to the hotel concepts, effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge.
Pilates Studio Manager - Business & Team Leader BODYBAR PilatesPilates Studio Manager - Business & Team LeaderAnkeny, IowaAbout BODYBAR Pilates BODYBAR Pilates is a rapidly growing boutique fitness franchise dedicated to helping people move better, feel stronger, and live healthier lives through our signature BODYBAR Method. At BODYBAR Pilates, we're not just building successful studios - we're developing leaders, strengthening communities, and helping people become stronger from the inside out.
Environmental Manager - Des Moines, IA Archer Daniels Midland CoEnvironmental Manager - Des Moines, IADes Moines, IA$70,400–$131,300 / yearThis position requires the ability to work in a variety of conditions including an office environment, indoors/outdoors, in a variety of environmental conditions (hot/cold/inclement weather) as well as physical demands including walking long distances, standing, kneeling, and sitting for prolonged periods of time, performing work at heights, climbing stairs/ladders and the ability to work in confined spaces and wear a respirator when required. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career.
Retail Shift Manager AvoltaRetail Shift ManagerDes Moines, IA$21.09–$23.43 / hourEnsures merchandise displays remain appropriately clean, stocked, and visually appealing throughout shifts while monitoring equipment functionality and reporting maintenance needs to operations management. Requires ability to work shifts during various operating days and hours each week including opening, busy periods, and closing to monitor retail associates' work activities.
Project Manager Mechanical Engineering MSA Professional Services, Inc.Project Manager Mechanical EngineeringDes Moines, Iowa$99,800–$159,800 / yearOverview: We are seeking a Project Manager – Mechanical Engineering with experience in HVAC systems design, project management, and client coordination to lead projects from pursuit through closeout. Eligible employees also receive a comprehensive benefits package, including: Employee Stock Ownership Plan (ESOP) – As a 100% employee-owned company, eligible employees receive company shares at no cost.
Healthcare IT Revenue Cycle Applications Manager UnityPoint HealthHealthcare IT Revenue Cycle Applications ManagerWest Des Moines, IowaRemoteThe ideal candidate will have broad knowledge of healthcare revenue cycle applications (front end, middle, and back end) and be able to consult with operational leaders, analysts, and vendors in regard to various areas within revenue cycle management. In this position, you will ensure that our revenue cycle applications deliver the value, performance, and reliability needed to support the overall revenue cycle- Patient Access, Billing, Claims, Health Information Management (HIM), Transcription, Referrals, and Scanning/Imaging Workflows.
NewConsultant, Delivery Leader (Technical Project Manager) Nationwide Mutual Insurance CoConsultant, Delivery Leader (Technical Project Manager)Des Moines, IA$118,000–$222,000 / yearDelivery leaders are expected to have an end-to-end vantage point on delivery, manage dependencies, remove blockers, engage partners, manage financials, maximize vendor relationships, and enable an iterative delivery of value. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment.
SAP Finance Transformation Manager - Utilities Accenture PlcSAP Finance Transformation Manager - UtilitiesDes Moines, IAAs part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future).
Health Provider Revenue Cycle Manager Accenture PlcHealth Provider Revenue Cycle ManagerDes Moines, IALead end-to-end Revenue Cycle engagements for complex, large-scale health care providers, with deep expertise across Patient Access (scheduling, registration, eligibility, prior authorization), Mid-Cycle/Revenue Integrity (CDM, charge capture, CDI, coding), and Back-End Operations (billing, collections, denials management, underpayment recovery). Embed AI, automation, and advanced analytics into revenue cycle operations to drive measurable improvement, applying tools such as Tableau, Power BI, and Python to surface revenue leakage, model financial scenarios, and target use cases including denials prediction, propensity-to-pay analytics, underpayment detection, prior authorization, and coding support.
Data Governance Project Manager Nleague Services IncData Governance Project ManagerDes Moines, IowaContractorRequired QualificationsBachelor’s degree from an accredited college or university in education, data science, research, statistics or three years experience in research/data management or related fields is required.2+ years of experience working with data governance, policy development, and/or reporting with a history of some formal training (or additional years of experience)Evidence of effective organizational communication, including meeting facilitation and consensus building and knowledge of the types of approaches required to do such workExperience using and communicating about data to technical and non-technical audiences and navigating data quality and/or governance issues. Proficient in authoring, editing and presenting high quality, well-organized technical or business documentsStrong interpersonal, problem solving and critical thinking skills, including the ability to mediate multiple perspectives and come to a resolution.
Technical Commerce & AI Manager | Agentic Commerce Accenture PlcTechnical Commerce & AI Manager | Agentic CommerceDes Moines, IAWithin Song, the Customer Technology - Commerce practice helps organizations design, build, and scale modern digital commerce ecosystems that deliver personalized, seamless, and intelligent customer experiences. As an Agentic Commerce & AI Manager, you will lead the design, implementation, and scaling of Generative AI and Agentic AI solutions embedded within digital commerce and customer technology ecosystems.
Head Electrician/Production Manager Des Moines Performing ArtsHead Electrician/Production ManagerDes Moines, IowaThe successful candidate will coordinate production needs, manage and supervise stagehand crews, maintain theatrical electrical systems and equipment, and collaborate with production staff, touring personnel, and clients to deliver safe, efficient, and high-quality events. Communication – Skilled at serving as a primary technical contact and building effective working relationships with production staff, stagehand crews, touring personnel, designers, clients, and venue stakeholders while solving problems and managing details.
Accounting Manager North American CorpAccounting ManagerDes Moines, IATogether, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. This role oversees all core accounting and financial reporting functions while partnering closely with local and regional leadership to drive operational performance and profitability.
Assistant Manager The Normal BrandAssistant ManagerWest Des Moines, IAThe Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. Inspire, develop and lead team to drive an excellent customer experience and revenue.
Care Navigation Program Manager Mom's MealsCare Navigation Program ManagerAnkeny, IARemoteFull timeActive, unrestricted licensure as a Licensed Clinical Social Worker (LCSW), Licensed Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC) or equivalent independent clinical social work license in the applicable state of residence. Care Navigation Program Manager is responsible for overseeing the Care Navigation program, ensuring existing programs operate efficiently and new programs are successfully implemented and onboarded.
Release Manager MaximusRelease ManagerDes Moines, IARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
NewSolution Delivery Manager TelligenSolution Delivery ManagerWest Des Moines, IowaThis Engineering Manager develops engineering talent, drives continuous improvement, partners closely with Product Management and Architecture, and fosters an engineering culture focused on ownership, innovation, quality, and customer value. If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to [email protected] We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Application Development Manager Farm Bureau Financial ServicesApplication Development ManagerWest Des Moines, IAPartner with vendors to assist in recognizing possible business solutions and will partner with business and IT leadership to manage vendor relationships, Service Level Agreements, and to set priorities that are in line with business goals. The successful candidate would have the ability to effectively lead a group of high-performing individuals, have experience with software development practices and project delivery, and can communicate effectively with various levels of the organization.
Configuration Change Manager MaximusConfiguration Change ManagerDes Moines, IARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
Document Management Center Manager AtheneDocument Management Center ManagerWest Des Moines, IowaThe Document Management Center (DMC) Manager leads a team responsible for the processing, management, and delivery of critical annuity documentation while driving operational excellence through technology, automation, and continuous process improvement. This role serves as the bridge between business operations and technology, partnering with IT, Product, Operations, and vendors to modernize document management capabilities, improve workflow efficiency, and support Athene's digital transformation initiatives.
Equipment Manager QcellsEquipment ManagerAnkeny, IAFull timeHanwha Qcells USA Corp (Qcells USA), headquartered in Houston, TX, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ), Qcells operates under the umbrella of Hanwha Group, a FORTUNE Global 500 company and one of the top 8 business conglomerates in South Korea.
Senior HV/BESS Estimation Manager QcellsSenior HV/BESS Estimation ManagerAnkeny, IARemoteFull timeConstruction, energy industry preferred); · Background in commercial construction, electrical equipment supply, and/or power plant engineering; · Strong understanding of utility Solar and Battery storage installation and Best Practices; · Strong oral and written communication skills, computer fluency, agile and effective negotiator with clear oral and written explanations required; · Work experience in construction-related estimation (solar PV and BESS projects in particular) strongly preferred; · Proficiency in cost estimation software and tools, such as HCSS HeavyBid, Smartsheet, and Procore experience. Your primary focus will be providing firm bid/submittal documents and cost estimates inclusive of all activities related to high voltage substations and BESS pricing by leveling, reviewing, and analyzing subcontractor and material proposals, performing take-offs, scope reviews, risk identification, engineering optimization, and increasing margins through identifying cost efficiencies.
Assistant Commissioning Project Manager, HV SOLV Energy LLCAssistant Commissioning Project Manager, HVIA$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energy's High Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Assistant Commissioning Project Manager, PV SOLV Energy LLCAssistant Commissioning Project Manager, PVIA$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energy's High‑Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Assistant Commissioning Project Manager, BESS SOLV Energy LLCAssistant Commissioning Project Manager, BESSIA$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energy's High‑Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Commissioning Project Manager (Remote) SOLV Energy LLCCommissioning Project Manager (Remote)IARemote$110,632–$138,290 / yearThe Commissioning Project Manager will work closely with project execution teams, Owner''s project managers, site engineers, construction and quality managers to schedule the Commissioning activities, coordinate with affected parties, ensure witness points are held for owner oversight, and deliver results that comply with the contractual requirements and ensure a smooth transition from commissioning to closeout. Coordinate and oversee all project commissioning activities with Owner representatives, OEM technical field advisors, 3rd party testing providers, electrical utility representatives, and internal/external project team members, including engineering, construction, and quality assurance, to ensure alignment on commissioning activities.
Maintenance Manager CharlynconsultingMaintenance ManagerIowaWe are seeking an experienced Maintenance Manager to oversee the development and implementation of maintenance strategies to ensure efficient operation of plant equipment, facilities, and production processes within a food manufacturing environment. This role requires strong leadership experience along with a solid background in mechanical systems, electrical systems, refrigeration, and food production environments.
HV Assistant Commissioning Project Manager (Remote - Travel Required) SOLV Energy LLCHV Assistant Commissioning Project Manager (Remote - Travel Required)IARemote$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energys High Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Manager, Data Operations TriWest Healthcare AllianceManager, Data OperationsDes Moines, IARemoteFull timeTechnical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support. The manager serves as a bridge between data engineering, analytics, and business stakeholders to ensure timely, high-quality data delivery for operational and strategic needs.
IT Manager, Appian Mitchell MartinIT Manager, AppianDes Moines, IA$129,500–$185,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. The candidate will ensure solutions are scalable, secure, and reliable, collaborating across multiple teams to deliver high-quality solutions.
Receiving & Inventory Manager ITA GroupReceiving & Inventory ManagerWest Des Moines, IAITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients' employees, channel partners and customers. Ability to listen, understand and respond to external and internal customers' needs in a timely manner; customer service experience in a service-related industry preferred.
Security Operations Manager MaximusSecurity Operations ManagerDes Moines, IAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Analytics Product Manager BH Management Services IncAnalytics Product ManagerIAToday, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Experience supporting Analytics, Data Science, Technology, or Business Intelligence teams, as well as working with executive leadership teams, preferred.
Senior Customer Experience Manager Q2 Software, Inc.Senior Customer Experience ManagerDes Moines, IAThe Senior CEM networks with key contacts outside their own area of expertise and supports large, complex, high-visibility, strategic, and tactically important clients. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with clients and provide estimate of hours and details to the CSM for sales orders.
["Territory Manager","Territory Manager"] Gustave A. Larson["Territory Manager","Territory Manager"]Des MoinesDuties include, but are not limited to: Maintain and grow a book of business - Develop new customer and dealer relationships within an assigned territory as well as maintaining and growing an assigned account list to ensure customer satisfaction. HVAC product and industry knowledge – 2+ years of industry knowledge or the ability to acquire it is a must to facilitate selling and recommending the proper equipment for our customers.
Senior Manager, Engineering TreeHouse Foods IncSenior Manager, EngineeringIA$132,300–$198,500 / yearWork cross-functionally with Operations, Quality, EHS, Transportation & Warehousing, Supply Planning, Technical Services, Reliability and Maintenance, Environmental, Sustainability, R&D, Finance, Human Resources/Labor Relations the Growth Unit leaders, and IT to deliver assigned goals and projects. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs.
Service Sales Consultant - Account Manager KONE CorpService Sales Consultant - Account ManagerDes Moines, IAFounded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
Assistant Restaurant Manager Perkins Restaurant & Bakery - CyHawk Hospitality Inc.Assistant Restaurant ManagerAltoona, IA$55,000–$60,000 / yearFull timeConducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. CyHawk Hospitality, Inc., franchisee for Perkins Restaurant is now hiring a front-of-the-house Assistant Manager for our location in Altoona Weekends are required with a 50-hour typical workweek.
Associate Restaurant Manager Perkins Restaurant & Bakery - CyHawk Hospitality Inc.Associate Restaurant ManagerAnkeny, IA$55,000–$60,000 / yearFull timeConducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
Senior Commercial Relationship Manager First Interstate BancSystem, Inc.Senior Commercial Relationship ManagerClive, IAThe Senior Commercial Relationship Manager serves as the Relationship Manger for new and existing complex clients and is responsible for managing a loan portfolio that is greater than $100MM, includes at least 35 bank relationships, and generates at least $1.8MM in revenue to the bank. Assumes ultimate accountability for all portfolio activities and issues, ensuring sound asset quality through underwriting, structuring, and portfolio management activities; ensures accurate risk assessment of assigned portfolio.
Quality Manager Robinson, Inc.Quality ManagerAltoona, IAPart timeInvestigate returned goods, determine disposition/re-inspection needs, issue reports, and approve closures, analyzing trends to reduce corrective actions. Assist pre-manufacturing, manufacturing, and inspection teams with procedural issues using statistical/capability analysis.
Customer Success Manager CovianceCustomer Success ManagerWest Des Moines, IAOur Customer Success team plays a critical role in ensuring customers achieve measurable value from our platform while building long-term partnerships that drive growth and retention. You'll help customers maximize the value of Coviance's solutions by driving product adoption, supporting onboarding, strengthening relationships, and identifying opportunities for continued success.
NewStrategic Account Manager - Great Lakes Region Ascend Learning LLCStrategic Account Manager - Great Lakes RegionIARemote$80,800–$115,500 / yearHeadquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.
Command Center Agent BelcanCommand Center AgentDes Moiness, IA$50,000–$52,000 / yearThe Command Center Agent will proactively monitor alerts, perform initial incident triage, coordinate escalations, manage communications, and support major incident activities while ensuring adherence to established operational procedures and SLAs. The role is responsible for monitoring enterprise infrastructure, applications, cloud services, networks, and business-critical systems to ensure maximum availability and operational stability.