JobotBridge Project Manager - Remote! JobotBridge Project Manager - Remote!Bloomington, INRemote$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a lean, technically focused team and a strong presence on state transportation programs, this company works extensively with the Indiana Department of Transportation (INDOT) to deliver practical, cost-effective infrastructure solutions.
OptumNewPharmacy Manager - Community OptumPharmacy Manager - CommunityBloomington, IN$110,200–$188,800 / yearSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans.
NucorNewProject Manager NucorProject ManagerMooresville, INWork with Detailing Manager to help control the financial aspects of contracts to protect the company’s interest and simultaneously maintain a good relationship with customers. Schedule the detailing and delivery of required products and services with the contractor, detailers, and Nucor Rebar Fabrication production staff as needed.
Performance FoodserviceDistrict Sales Manager Performance FoodserviceDistrict Sales ManagerBloomington, INPerformance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies.
Cook Medical LLCManager, Marketing Operations Systems Support Cook Medical LLCManager, Marketing Operations Systems SupportBloomington, INOverview The Manager, Operation Systems Support leads a team dedicated to integrating and/or developing, supporting and training systems/tools associated with content creation/management, database management, event management, marketing automation and sales CRM at the request of Marketing and Communication leadership or as part of an implementation/sustainment plan developed in a process improvement event. Partner with stakeholders to define business requirements; design, implement, and operationalize systems to support processes developed to achieve organizational business objectives.
Cook GroupManager, Marketing Operations Systems Support Cook GroupManager, Marketing Operations Systems SupportBloomington, INThe Manager, Operation Systems Support leads a team dedicated to integrating and/or developing, supporting and training systems/tools associated with content creation/management, database management, event management, marketing automation and sales CRM at the request of Marketing and Communication leadership or as part of an implementation/sustainment plan developed in a process improvement event. • Bachelors degree or equivalent experience• Proven experience in organizational planning and project management• Ability to manage multiple, complex projects with competing deadlines• Strong interpersonal, communication, coordination, and planning skills• Ability to easily learn new software and web-based technologies.
DHL GroupWarehouse Mgmt. System (WMS) Manager DHL GroupWarehouse Mgmt. System (WMS) ManagerWhiteland, IN$85,000–$150,000 / yearTo be successful in this role, an Operations System Manager WMS Manager should have strong technical skills as well as excellent communication and interpersonal skills. DHL Supply Chain offers multiple benefits including: Medical Dental Vision Prescription Discounted Stock Purchase General Bonus Plan and a generous PTO policy.
BarbaricumNewNetwork Manager - II (Network and Computer Systems Administrators) BarbaricumNetwork Manager - II (Network and Computer Systems Administrators)Camp Atterbury, INExpert knowledge in designing and configuring computer networks including routing, switching, firewalls, DNS, VPNs, and VLANs utilizing bare metal and virtualized systems. Barbaricum is seeking a Network Manager II (Network and Computer Systems Administrator) to support the design, implementation, and administration of enterprise network infrastructures for Department of Defense (DoD) mission and training environments.
Science Applications International CorpSenior Systems Engineer - Mission Objectives Lead Science Applications International CorpSenior Systems Engineer - Mission Objectives LeadCrane, INSAIC is seeking a highly skilled Systems Engineer - Mission Objectives Lead to join the NSWC Crane Multi-Service Advanced Capabilities Hypersonic Test Bed (MACH-TB) Test Execution Team. By providing the information below and checking the boxes referenced, you acknowledge and consent to SAIC''s Privacy Policy to include access and use of your information for the purposes of sharing your information for possible employment recruitment effects by SAIC and it''s third party vendors.
ManTech International CorpSystems Engineer ManTech International CorpSystems EngineerCrane, INPerforms a variety of complex project tasks applied to specialized technology problems • Tasks involve integration of electronic processes or methodologies to resolve total system problems or technology problems • Applies analytical and systematic approaches in the resolution of problems of work flow organization and planning • Directs and assists system engineers in the application of system engineering principles to the solution of secure systems design problems • Expert knowledge of LANs, WANs, VPNs, routers, firewalls, network protocols, and other security and network operations and monitoring vulnerability analysis PKI data encryption key management data warehousing and data mining capabilities. • Bachelors degree or High School Diploma and 6 years of additional relevant experience or Associates Degree and 4 years of additional relevant experience may be substituted in lieu of Bachelors degree • 5 years of relevant experience • Experience with commonly used concepts, practices, and procedures within the particular field • Experience with or knowledge of programming languages and operating systems, current equipment, and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching • Experience with Git or other version-control software.
Science Applications International CorpEnergy Storage Systems Specialist Science Applications International CorpEnergy Storage Systems SpecialistCrane, INThe Engineer (Electrical or Systems) will provide technical support for power and energy storage systems and testing for military applications, with focus on Nickel-Zinc (NiZn) battery cell testing, including the generation of test plans, analysis of results, and oversight of test system setups. The candidate would look at the overall project life cycle and help to guide/provide input on the engineering decisions of today to ensure we meet major technical decision milestones to achieve the end goal of the project, which is the successful implementation of a NiZn battery on a submarine.
Science Applications International CorpSenior Combat Systems Engineer Science Applications International CorpSenior Combat Systems EngineerCrane, INDRAKE often acts in combination with the Joint Counter Radio-Controlled Improvised Explosive Device Electronic Warfare (JCREW) system to protect against both drones and electronic threats. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services.
ManTechSystems Engineer ManTechSystems EngineerCrane, INAs a core member, you will assist in the research & design, engineering, integration, testing, training, logistics, laboratory research, field engineering, and acquisition and operations analysis in support of a variety of Navy and Marine Corps programs and projects with a focus on defensive cyber technologies, mission assurance, and resilience capabilities for the tactical network environment. + Expert knowledge of LANs, WANs, VPNs, routers, firewalls, network protocols, and other security and network operations and monitoring, vulnerability analysis, PKI, data encryption, key management, data warehousing, and data mining capabilities.
Precise SystemsSystems Engineer Precise SystemsSystems EngineerCrane$120,000–$120,000This position will work with Government leads, engineers, software developers, testers, logisticians, cybersecurity personnel, configuration management teams, and other technical stakeholders to ensure EWOK requirements, interfaces, test activities, documentation, and system changes are properly planned, coordinated, and executed. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales.
Precise SystemsSystems Engineer / Technical Writer Precise SystemsSystems Engineer / Technical WriterCrane, IN$120,000–$120,000Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Precise Systems is seeking a motivated, detail-oriented Systems Engineer / Technical Writer to support engineering, integration, test, evaluation, technical documentation, and life-cycle support for Expeditionary Electromagnetic Warfare systems.
Science Applications International CorpCombat and Strategic Systems Engineer Science Applications International CorpCombat and Strategic Systems EngineerCrane, INThis position requires a highly analytical Systems Engineer to oversee the lifecycle management, integration, and sustainment of Defense Systems in support of the Expeditionary Electronic Warfare Division (MXQ) at NSWC Crane. Educational Qualifications: Bachelor''s degree in Electrical Engineering, RF Engineering, Computer Engineering, Physics, or a related technical discipline (relevant technical experience may be considered in lieu of degree).
Precise SystemsNewInformation Systems Security Engineer (ISSE) Precise SystemsInformation Systems Security Engineer (ISSE)Crane, IN$120,000–$120,000Core artifacts may include the System Security Plan (SSP), Risk Assessment Report (RAR), Security Assessment Plan (SAP), Security Assessment Report (SAR), POA&M, Incident Response Plan (IRP), Contingency Plan, SOPs, Remediation Plans, and Configuration Management Plan (CMP). Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales.
Simtra US LLCComputer Systems Validation Associate II Simtra US LLCComputer Systems Validation Associate IIbloomington, INOur product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines \u2013 which are all directly injected into patients worldwide. We offer a wide-range of delivery systems including prefilled-syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials, and sterile crystallization.
InsuraTecVirtual Telesales Manager InsuraTecVirtual Telesales ManagerColumbus, INRemoteInsuraTec Services Group is dedicated to helping individuals and families secure their financial future through trusted life insurance and financial solutions. At InsuraTec Services Group, we welcome individuals from all backgrounds and experiences who are ready to succeed in a supportive, purpose-driven environment.
Petco Animal Supplies, Inc.Assistant Manager Petco Animal Supplies, Inc.Assistant ManagerBloomington, INWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. You are a trusted leader on the sales floor, stepping in as the lead in the General Manager's absence, and a role model who helps develop talent, drive results, and ensure operational excellence every day.
Precise SystemsNewUAS Flight Operations Manager Precise SystemsUAS Flight Operations ManagerCrane, IN$120,000–$120,000The successful candidate will establish and operate permanent and temporary Flight Operations Centers (FOCs), coordinate complex UAS operations in regulated military and civil airspace, and enable safe, compliant, and effective execution of developmental and operationally relevant test events. Documented training and operational proficiency in all topics included in Basic UxS Qualification (BUQ) I, plus fixed-wing training including the Navigation category of BUQ Level II and III and the Instrument category of BUQ Level III.
Sheakley Workforce StaffingSafety Manager Sheakley Workforce StaffingSafety ManagerMartinsville, IN$50–$52 / hourContractorThis role is well-suited for a safety professional with hands-on experience in excavation-heavy projects who is comfortable working long hours in regulated industrial environments. This long-term assignment provides full-time, on-site safety oversight for the excavation and filling of a power plant ash pond closure project.
AlluvionicDeputy Program Manager II AlluvionicDeputy Program Manager IICrane, INFull timeWe offer a wide range of products and services including extensive enterprise Process Improvement, CMMI (Capability Maturity Model Integration), CMMC (Cybersecurity Maturity Model Certification), PMO (Project Management Office), and ERP (Enterprise Resource Planning) implementations for clients in various industries, providing Project Assurance® for every project. Responsibilities: Program Managers are concerned with the overall planning, direction and success of major programs, systems development efforts, and research or technology initiatives which have great significance to the activities and agency’s needs.
Belt Power LLCTerritory Manager Belt Power LLCTerritory ManagerGreenwood, IN$75,000–$80,000 / yearOur extensive product offering includes conveyor belting and systems, conveying equipment and components, belting accessories, hose and fitting products, plastics, gasket materials, and power transmission products. You'll work closely with the Business Unit Leader (BUL), internal sales teams, and operational partners to identify growth opportunities, increase market penetration, and ensure successful product and service implementation.
AlluvionicAcquisition Quality Manager AlluvionicAcquisition Quality ManagerCrane, INFull timeInterface with customers/users across the departments to obtain requirements related to IT procurements; perform analysis to determine the best approval approach; gather information necessary to process requests; review current compliance areas and guidance to validate that the proposed procurement meets applicable policies and statutes; and input Information Technology Procurement Requests (ITPR)s into the NAV-IDAS system. We offer a wide range of products and services including extensive enterprise Process Improvement, CMMI (Capability Maturity Model Integration), CMMC (Cybersecurity Maturity Model Certification), PMO (Project Management Office), and ERP (Enterprise Resource Planning) implementations for clients in various industries, providing Project Assurance® for every project.
The Salvation Army USANewStore Manager The Salvation Army USAStore ManagerGreenwood, INYou'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community. Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the.
Regal Entertainment GroupPART TIME Assistant Manager Regal Entertainment GroupPART TIME Assistant ManagerGREENWOOD, INResponsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees. Education/Experience: At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
Delta Faucet CoBusiness Development Manager - Light Commercial Delta Faucet CoBusiness Development Manager - Light CommercialDelta, INRemote$88,700–$139,260 / yearE-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. This role focuses on developing strategic relationships with developers, owners, MEP contractors, general contractors, architects, and design firms that influence product selection and specification within multi-unit housing and hospitality markets.
BE&K Building GroupNewProject Manager BE&K Building GroupProject ManagerBloomington, INThe Project Manager is further responsible for the overalladministration of the project, including subcontracting, procurement and purchasing of trades and vendors, design management, client management, scheduling, documentation, meetings, reports, document control and management, and cost management, including budgets and internal cost reporting, profitability, subcontractor and vendor payments, owner billings, and change orders. Preparedetailed scopes of work for all subcontractors and purchase orders (including all schedule requirements and any other obligation required by the subcontractor or vendor), issueand execute the formal agreements (within limits of authority).
VergenceDental Case Manager VergenceDental Case ManagerEdinburgh, INEnsure all medical documentation necessary is obtained in order to facilitate approval of any medical treatment or completion of any required examination by a credentialed provider through coordination with the Soldier, unit, civilian medical providers. Place and maintain medical documentation in the appropriate electronic record HRR as well as the hard copy MRR that includes filing, scanning and maintaining all medical documents as directed by the Army Regulation Medical Record Administration.
The Salvation Army USANewAssistant Store Manager The Salvation Army USAAssistant Store ManagerGreenwood, INIn this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Gaylor Electric IncElectrical Engineering Manager - Nashville Gaylor Electric IncElectrical Engineering Manager - NashvilleNashville, INThe manager supervises skilled professionals on various nationwide electrical projects, ranging from $1 million to $400 million, including Design Build, Plans and Specs, and Design Assist contracts. Proficiency with Engineering & Virtual Design Software platforms, Autodesk Construction Cloud, Collaborate Pro, Autodesk Build, Autodesk Docs, AutoCAD, Revit, Navisworks, BIM 360 Glue, etc.
BE&K Building Group LLCProject Manager BE&K Building Group LLCProject ManagerBloomington, INThe Project Manager is further responsible for the overall administration of the project, including subcontracting, procurement and purchasing of trades and vendors, design management, client management, scheduling, documentation, meetings, reports, document control and management, and cost management, including budgets and internal cost reporting, profitability, subcontractor and vendor payments, owner billings, and change orders. Prepare detailed scopes of work for all subcontractors and purchase orders (including all schedule requirements and any other obligation required by the subcontractor or vendor), issue and execute the formal agreements (within limits of authority).
Donatos PizzaRestaurant Manager Donatos PizzaRestaurant ManagerMooresville, INExecutes plans to improve customer satisfaction through regular utilization & communication of customer feedback program (SMG website), customer callbacks, and refining results to create improvement plans. The Restaurant Manager provides resources, training, and development, and utilizes a systematic and principle-centered management approach to maximize restaurant-operating results, to fulfill the Mission & Promise.
Hilton Garden Inn Bloomington at IUAssistant General Manager Hilton Garden Inn Bloomington at IUAssistant General ManagerBloomington, INAssist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Ivy Tech Community College of IndianaProgram Manager - Microelectronics Support Ivy Tech Community College of IndianaProgram Manager - Microelectronics SupportBloomington, INIvy Tech Community College is seeking a student-focused, mission-driven Program Manager to lead the development and delivery of workforce-aligned training programs, including the Microelectronics training and customized career readiness initiatives. MAJOR RESPONSIBILITIES: Program Management & Coordination Lead development and execution of the Microelectronics training initiative, a workforce-aligned training program for careers in semiconductor fabrication and related tech fields.
State of IndianaGift Shop Manager - Abe Martin Lodge State of IndianaGift Shop Manager - Abe Martin LodgeNashville, INA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!
Cook Medical LLCManager, Business Intelligence Cook Medical LLCManager, Business IntelligenceBloomington, INThis role requires fluency in Artificial Intelligence (AI) and data concepts, including the ability to critically evaluate AI outputs, improve workflows using approved tools, identify and mitigate bias or inaccuracies, and communicate AI-driven insights clearly and responsibly to peers and managers. The Manager, Business Intelligence leads the delivery, strategy and adoption of Business Intelligence products that drive data-informed decision-making across the organization.
Trimedx Holdings LLCManager, Application & Software Engineering Trimedx Holdings LLCManager, Application & Software EngineeringINRemoteTranslates technology concepts into clear, digestible business appropriate language; creates images, graphics or charts that provide exceptional clarity or add impact to otherwise complex material and package presentations concisely for leadership. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
Rehrig Pacific CompanyWarehouse Production Manager Rehrig Pacific CompanyWarehouse Production ManagerWhiteland, INRehrig Pacific is a leading manufacturer of integrated sustainable solutions for the supply chain and environmental waste industries with a diverse customer list of industry leaders. We provide end-to-end solutions including returnable plastic products, delivery lifts and sleds, technology to track those assets, and a service team to ensure their longevity.
Simtra US LLCCAPA Manager Simtra US LLCCAPA ManagerBloomington, INThe qualifications: Bachelor's degree required, preferably in a science-related field with a minimum 5 years of pharmaceutical or medical device industry experience, including management experience OR master's degree with 3 years of pharmaceutical or medical device industry experience Strong knowledge of cGMP, FDA, EMA, and ICH guidelines. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.
Simtra US LLCEnvironmental Manager Simtra US LLCEnvironmental ManagerBloomington, INThis role: The Environmental Manager provides strategic and operational leadership for all environmental programs, ensuring full regulatory compliance, advancing environmental performance, and driving a best-in-class ISO 14001-aligned Environmental Management System (EMS). With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.
Rural King SupplyAssistant Manager Rural King SupplyAssistant ManagerBloomington, IndianaFlexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Rural KingAssistant Manager Rural KingAssistant ManagerBloomington, INFlexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Freddy's Frozen Custard & SteakburgersNewGeneral Manager Freddy's Frozen Custard & SteakburgersGeneral ManagerBloomington, IN$50,000–$50,000Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. high-performing leadership team, maintaining operational discipline, and delivering consistent.
Cbre ValuationData Center Technical Manager Central West US regions Cbre ValuationData Center Technical Manager Central West US regionsBloomington, INS"inscrire CBRE À propos de CBRE Responsabilité de l'entreprise Carrières Newsroom Relations avec les investisseurs Nous contacter Politique de confidentialité Conditions d'utilisation Plan du site Cookies settings Cookies settings Copyright 2026 CBRE. What You'll Do: Work closely with other CBRE Technical Managers to help establish and sustain CBRE Critical Environment technical operational processes and procedures for each location in line with contractual requirements and industry's best practices.
Kratos DefenseEnvironments Lab Manager MACH TB Kratos DefenseEnvironments Lab Manager MACH TBCrane, INThis role oversees test strategy, operations, personnel development, and cross-functional collaboration to ensure products meet rigorous performance for acceptance or qualification. The Environments Lab Manager would lead a team responsible for shock, vibration, and environmental durability testing across a range of hypersonic components and flight systems.
ComSonicsOperations Manager Repair Services (Central Indiana) ComSonicsOperations Manager Repair Services (Central Indiana)Greenwood, INThe role also ensures compliance with the ISO 9001 quality management system and partners closely with customer service and sales to support expedite requests, equipment status updates, and shipment timelines. The position is onsite in Greenwood and involves a mix of office and repair‑shop activity, including moving throughout the repair operation, communicating with team members, and occasional physical activity.
Intrepid ProsperityConfiguration Manager Intrepid ProsperityConfiguration ManagerBedford, IN$65,000–$80,000Own the day-to-day configuration identification, control, status accounting, and audit activities for a small arms hardware platform, including its associated documentation, drawings, and technical data packages (TDPs). Tri-County Steel, Inc. (TCS) is hiring a mid-level Configuration Manager to support a long-running Department of Defense program at Naval Surface Warfare Center (NSWC) Crane in southern Indiana.
Alfa Laval ABOrder Support Manager Alfa Laval ABOrder Support ManagerGreenwood, IN$80,000–$115,000 / yearResponsibilities include: Leads, coaches, and develops a team of approximately 10-12 Tier 1 Order Entry Specialists, ensuring team members are proficient in structured order entry workflows, validation checklists, and escalation protocols consistent with the tiered operating model. Reviews and resolves escalated order entry issues including purchase order (PO) discrepancies, missing documentation, custom terms not reflected in the original quote, and system errors, making decisions within delegated authority or routing to the Senior Manager as required.