Systems Manager Siritech Solutions CorpSystems ManagerWinthrop, MEContractorThe ideal candidate will be responsible for maintaining secure and reliable system operations, supporting networks, servers, hardware, software, user environments, and enterprise applications. Job Description: Seeking an experienced Systems Manager to support enterprise systems, security operations, and infrastructure management within a government-supported environment.
Business Systems Quality Assurance Manager - Augusta State of MaineBusiness Systems Quality Assurance Manager - AugustaAugusta, Maine$63,689.60–$90,438.40 / monthDevelops project plans and identifies critical control points and preventive measures to establish critical limits, monitor procedures, and direct execution of corrective actions. REPRESENTATIVE TASKS: Directs others in operation planning, evaluation, and system project design activities to ensure that current and new projects meet goals and objectives.
Ballot & Voting Systems Program Manager / Corporations, UCC & Commission (Anticipated Vacancy) State of MaineBallot & Voting Systems Program Manager / Corporations, UCC & Commission (Anticipated Vacancy)Augusta, Maine$62,129.60–$87,817.60The Department of the Secretary of State, Bureau of Corporations, Elections and Commissions is seeking an enthusiastic, talented and resourceful person for the anticipated vacancy of a Ballot & Voting Systems Program Manager (Public Service Coordinator 1) located in Augusta, ME. Assist with the procurement, deployment and maintenance for the voting tabulation systems and accessible ballot marking devices as well as absentee ballot drop boxes and ballot security storage containers.
Ballot & Voting Systems Program Manager / Corporations, UCC & Commissions (Anticipated Vacancy) State of MaineBallot & Voting Systems Program Manager / Corporations, UCC & Commissions (Anticipated Vacancy)Augusta, Maine$62,129.60–$87,817.60The Department of the Secretary of State, Bureau of Corporations, Elections and Commissions is seeking an enthusiastic, talented and resourceful person for the anticipated vacancy of a Ballot & Voting Systems Program Manager (Public Service Coordinator 1) located in Augusta, ME. Assist with the procurement, deployment and maintenance for the voting tabulation systems and accessible ballot marking devices as well as absentee ballot drop boxes and ballot security storage containers.
Information System Security Manager (ISSM) General Dynamics CorpInformation System Security Manager (ISSM)Bath, MEValid certifications include: CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), CGRC / CAP (Certified in Governance, Risk, and Compliance), CASP+ (CompTIA Advanced Security Practitioner). RMF Lifecycle Management: Minimum of 57 years of direct experience performing Information System Security Manager (ISSM) or Officer (ISSO) duties, specifically navigating the Risk Management Framework (RMF) steps 16.
Business Systems Quality Assurance Analyst State of MaineBusiness Systems Quality Assurance AnalystAugusta, Maine$49,275.20–$69,139.20Responsibilities include leading or participating requirements in gathering, coordination of systems testing activities; developing test scripts and testing strategies; recommending business requirements, protocols, and controls; serving as lead for quality assurance testing activities for small projects; assisting with components of medium and large projects; and maintaining business systems to support continuous improvement. The work will include interaction with staff and managers from the Office of Information Technology, bureau staff, ReEmployUSA vendor support and development teams.
NewBusiness Systems Q/A Analyst State of MaineBusiness Systems Q/A AnalystAugusta, Maine$49,275.20–$69,139.20Responsibilities include leading or participating requirements in gathering, coordination of systems testing activities; developing test scripts and testing strategies; recommending business requirements, protocols, and controls; serving as lead for quality assurance testing activities for small projects; assisting with components of medium and large projects; and maintaining business systems to support continuous improvement. The work will include interaction with staff and managers from the Office of Information Technology, bureau staff, ReEmployME vendor support and development teams.
NewBusiness Systems Q/A Analyst State Of Maine, Connectme AuthorityBusiness Systems Q/A AnalystAugusta, ME$49,275.20–$69,139.20 / yearResponsibilities include leading or participating requirements in gathering, coordination of systems testing activities; developing test scripts and testing strategies; recommending business requirements, protocols, and controls; serving as lead for quality assurance testing activities for small projects; assisting with components of medium and large projects; and maintaining business systems to support continuous improvement. Minimum qualifications: A four (4) year combination of education, training, and/or progressively responsible professional experience in systems analysis, business analysis, or related field that demonstrates a thorough knowledge of systems improvement and quality assurance concepts and evaluate electronic system business processes.
Information Systems Engineer - Western Region American Cruise LinesInformation Systems Engineer - Western RegionLewiston, MaineThis pivotal role ensures the continuous operation and support of critical shipboard technology systems, directly impacting the safety, quality, and guest experience that defines American Cruise Lines. Your duties will include ensuring safety-related technologies are in full operation as per federal regulations, maximizing the guest experience through quick-response resolutions, and supporting shipboard operations-related technologies.
Systems Team Leader State of MaineSystems Team LeaderAugusta, Maine$76,079.20–$107,655.65 / monthStrong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management. You will have an opportunity to work with a dedicated and diverse Agile team including System Analysts, Programmers, Testers, Business Product Owners and Architects to identify and propose solutions to complex business problems.
Power Systems Study Engineering Supervisor TRC Companies, Inc.Power Systems Study Engineering SupervisorAugusta, Maine$115,000–$145,000 / yearFull timeOverview: TRC, one of the nation’s most capable engineering service firms, is currently seeking a Power System Study Engineering Supervisor for the firm’s Integrated Grid Planning Services Engineering practice. Together, TRC and WSP’s 83,000 experts create positive, long-lasting impacts for our communities and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors.
Business Systems Administrator - Augusta State of MaineBusiness Systems Administrator - AugustaAugusta, Maine$56,264–$78,998.40 / monthReviews, analyzes, and designs systems training data and process performance; and identifies issues with business systems in order to plan and implement training programs with agency employees. Tracks, coordinates, and facilitates agency projects, budget schedules, and directly related resource use in order to monitor and expedite improvements in agency business systems.
Senior Auditor - Information Systems State of MaineSenior Auditor - Information SystemsAugusta, Maine$63,490.96–$89,650.60acting as a resource for State agency personnel through identification of risks based on testing of technology controls established to provide assurance that State-administered programs comply with Federal laws, regulations, contracts, and agreements. The Office has the statutory authority to audit all accounts and other financial records of State government, including any counties, municipalities, and any organization, institution or other entity receiving or requesting an appropriation or grant from State government.
Senior Auditor - Information Systems Office of the State AuditorSenior Auditor - Information SystemsAugusta, MaineA Bachelor’s Degree in Computer Science and/or Management Information Systems, - OR- a four (4) year equivalent combination of education, training, and/or progressively responsible professional experience in a related field that demonstrates a thorough knowledge of IT systems audits, technical knowledge covering multiple areas, such as IT security, change management, operating systems, software development, databases, networks and cloud computing. acting as a resource for State agency personnel through identification of risks based on testing of technology controls established to provide assurance that State-administered programs comply with Federal laws, regulations, contracts, and agreements.
Business Systems Administrator State of MaineBusiness Systems AdministratorAugusta, Maine$56,264–$78,998.40 / monthFacilitates the development of performance measures; integrates performance measures into business processes; and tests, audits, and validates system improvements in order to administer and monitor system changes. Reviews, analyzes, and designs systems training data and process performance; and identifies issues with business systems to plan and implement training programs with agency employees.
NewSenior Electrical Engineer - Power Systems Asplundh Engineering Services, LLCSenior Electrical Engineer - Power SystemsLewiston, MERemote$132,550–$175,315 / yearFull timeAsplundh Engineering Services (AES) provides safe, reliable engineering, design, planning, systems integration, and testing services for transmission, distribution, substation, commercial, industrial, and renewable energy markets across the U.S. An Asplundh Company. At Asplundh Engineering Services (AES), you will lead engineering solutions, tackle complex power system challenges, and contribute directly to utility‑scale transmission, distribution, and substation projects.
Warehouse Solutions Design Manager (remote) Ryder System IncWarehouse Solutions Design Manager (remote)Augusta, MERemoteCAD (e.gAutoCAD); slotting (e.gSlot3D); Predetermined Motion and Time Systems and methods (e.gMOST); simulation software and application; Warehouse Management Systems (e.gManhattan Scale); and Labor MgtSystems Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus expert required. Key activities include: Manage a sub-set of SD team members or act an independent contributor, specializing in select design discipline (transportation, warehousing or network design) or industry solutions (e.g., packaging, inbound to manufacturing, integrated transportation, temp controlled).
Resource Management Coordinator (Information Manager) State of MaineResource Management Coordinator (Information Manager)Augusta, Maine$60,091.20–$84,177.60Knowledge of design and operation of GIS systems, spatial analysis quality requirements, database management systems, resource analysis and sources of mapped and tabular data, computer operating systems and programming languages, and electronic data processing is strongly preferred. MNAP is part of the national network of Natural Heritage programs (NatureServe) and serves a wide variety of users including federal, state and local agencies, consultants, environmental groups, non-government organizations, private landowners, and the public.
NewCustomer Logistics Manager - DTS SET Ryder System IncCustomer Logistics Manager - DTS SETAugusta, MECompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Information Technology Applications Manager (ITAM) (#345) State of MaineInformation Technology Applications Manager (ITAM) (#345)Augusta, Maine$106,496–$136,843.20This role reports directly to the Chief Information Officer (CIO) and is responsible for managing the portfolio of MJB applications and ensuring that all applications including case management systems, justice partner integrations, e-filing portals, financial, HR, and other operational systems are secure, available, efficient, and meet the needs of jurists, court staff, and the public. In conjunction with the CIO and the Director of Data and Project Management, the ITAM takes a forward-thinking approach to develop strategic plans and budgets for MJB's applications portfolio, ensuring all projects align with the Judicial Branch's strategic vision.
Project Manager, Planning General Dynamics CorpProject Manager, PlanningBath, MEOperating under the BIW Business Operating System (BOS), this individual would be responsible for overseeing the execution of Test Planning Improvement projects to better support the execution of test activities shipyard wide. Key Responsibilities: Safety Leadership: Oversee project team is working in a safe manner as well as project plans can be safely executed in production.
Central Services Manager - Anticipated Vacancy State of MaineCentral Services Manager - Anticipated VacancyAugusta, Maine$63,689.60–$90,438.40 / monthThis is administrative work of a managerial nature in planning, directing, and coordinating all operations of Central Services within the Department of Administrative and Financial Services providing products and/or services to client agencies throughout State Government. Researches, evaluates, writes specifications and procures production equipment and automation technology involving significant capital expenditure in order to ensure delivery of high quality and cost effective products and services in a timely manner.
NewPrimary Care - Practice Manager ConvenientMDPrimary Care - Practice ManagerWaterville, MainePartner closely with the Urgent Care Practice Manager to foster a collaborative, one-team culture across our co-located Urgent Care and Advanced Primary Care practices, ensuring seamless operations, strong cross-functional teamwork, and an exceptional patient experience. A strong Practice Manager will partner closely with the Urgent Care Practice Manager to foster a one-team culture, promote seamless collaboration between Urgent Care and Advanced Primary Care staff, and ensure an exceptional patient experience from start to finish.
Retail Assistant Store Manager - 2961 Firstcash Holdings IncRetail Assistant Store Manager - 2961AuburnWork Postures Requirements • Standing - Frequently throughout work shifts as customers are assisted at the sales counter or on the sales floor and in non-customer areas for purposes of inventory maintenance and management. • Lifting/Carrying - This position requires the ability to independently lift, carry, and move items weighing up to 50 pounds and occasionally up to 70 pounds as part of customer transactions, inventory handling, and store operations.
Finance Segment Manager - REMOTE Ryder System IncFinance Segment Manager - REMOTEAugusta, MERemoteMinimum of 5 years of experience in finance and accounting functions (including Inventory Management and Controls, Financial Analysis and Planning, Financial Reporting, Accounts Payable, Accounts Receivable, Fixed Assets (depreciation and useful life analysis), Deferred Revenue and Billing) required. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Project Manager - Security Iberdrola SAProject Manager - SecurityAugusta, ME$116,640–$145,800 / yearSkills & Requirements: The Project Manager, Physical Security should have experience working in a multi-site security environment, knowledge of contract security guarding programs and operations and security management systems such as access control and video management systems. Responsibilities: This position works closely with the corporate Physical Security Team in achieving department goals: Create and execute strategies to improve the reliability and effectiveness of physical security systems at existing and new projects.
Program Mgr Employment & Training - Anticipated Vacancy State of MaineProgram Mgr Employment & Training - Anticipated VacancyAugusta, Maine$59,716.80–$84,468.80Leadership and Development, including the ability to lead, supervise, coach, and support staff in a way that builds trust, strengthens performance, and promotes professional growth and accountability; Relationship and Customer Focus, including the ability to build and maintain strong, respectful relationships This exciting leadership role oversees two key statewide workforce programs that help employers meet hiring needs, navigate workforce challenges, and access workforce solutions.
Public Service Manager II - Director, Division for the Blind and Visually Impaired State of MainePublic Service Manager II - Director, Division for the Blind and Visually ImpairedAugusta, Maine$74,713.60–$105,809.60Every day, the Division for the Blind and Visually Impaired (DBVI) helps Maine people who are blind or visually impaired achieve greater independence, prepare for employment, succeed in the workplace, and fully participate in their communities. Work involves planning, administering, and evaluating Vocational Rehabilitation program activities; directing staff and resources; ensuring compliance with federal and state requirements; and promoting continuous improvement in service delivery.
Manager, Accounting Services SercoManager, Accounting ServicesAugusta, MELead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Sales Manager Wiscasset FordSales ManagerWiscasset, MaineAs the Sales Manager at Wiscasset Ford , you will lead the sales team in driving growth, enhancing customer satisfaction, and maintaining operational excellence within the showroom. Your role will focus on cultivating a positive customer experience, improving sales processes, and utilizing technology to manage and track performance.
Territory Sales Manager - MA, ME, RI, NY, VT Continental AGTerritory Sales Manager - MA, ME, RI, NY, VTAugusta, MEPrinciple duties & responsibilities include the following areas: Identify and cultivate new business partnerships with existing and new customers (distributors and end-users) that sell into the industrial sector to achieve Annual Operating Plan (annual growth objectives on both revenue and profitability). The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry.
Clinical Pharmacy Manager Cardinal HealthClinical Pharmacy ManagerLewiston, MaineAssist with the leadership of the hospital P&T committee, assuring (but not limited to) the following items are part of the committee meetings: current drug trends, formulary additions, formulary deletions, annual formulary approval, non-formulary drug use, drug shortages, cost control initiatives, updates to the Policy and Procedure manual, annual review of order sets and protocols, black box warning, ADR reporting, pharmacy intervention reporting, controlled substance audit reporting, automation reporting. Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.
Finance Manager - Public Service Coordinator I State of MaineFinance Manager - Public Service Coordinator IAugusta, Maine$56,825.60–$80,516.80All qualified veterans, gold star spouses, or spouses of an eligible service member (including those actively serving in the Reserves of the United States Armed Forces and the National Guard) who meet the minimum qualifications for this will be contacted for an interview. The Finance Manager serves as the Bureau's accounting and finance subject matter expert, working closely with senior leadership, the Veterans' Memorial Cemetery System, and Veterans' Services.
Public Service Manager II (Senior Financial Analyst) - Current State of Maine Employees Only - 0526 State of MainePublic Service Manager II (Senior Financial Analyst) - Current State of Maine Employees Only - 0526Augusta, Maine$71,843.20–$101,587.20The Natural Resources Service Center provides financial and budgetary management services as well as human resource and employee relations services to the natural resource agencies of state government, Baxter State Park, the Department of Energy Resources and the Maine Office of Community Affairs. Working together as a team, you will be responsible for leading the development of the budget and working with senior executive management of both the Department and Service Center to monitor activity and advise on financial, budgetary and administrative matters.
Business Office Manager - Montello First Atlantic Healthcare IncBusiness Office Manager - MontelloLewiston, MEYou are a key contact for Residents and Employees; responsible for handling of resident personal funds, handling incoming payments, billing, collections, accounts payable and in addition, you manage employee new hire, benefit and payroll responsibilities. Essential Job Functions: Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
Data & Reporting Manager Neighbor.ly CorporationData & Reporting ManagerMEImproves visibility into business performance: Provides meaningful insights across sales, operations, customer experience, and field services by identifying trends, risks, opportunities, and performance gaps. The Data & Reporting Manager is responsible for developing, maintaining, and enhancing reporting infrastructure and business intelligence solutions that support operational and strategic decision-making across Portland Glass.
Data & Reporting Manager Glass OperatingData & Reporting ManagerNew Gloucester, MaineImproves visibility into business performance: Provides meaningful insights across sales, operations, customer experience, and field services by identifying trends, risks, opportunities, and performance gaps. The Data & Reporting Manager is responsible for developing, maintaining, and enhancing reporting infrastructure and business intelligence solutions that support operational and strategic decision-making across Portland Glass.
H2FIT: Regional Manager - OCONUS SercoH2FIT: Regional Manager - OCONUSAugusta, MERemoteIn this role, you will: + Manage and support Lead Army Holistic Health and Fitness (H2F) Strength and Conditioning Coach and Cognitive Performance Specialist teams who provide Soldiers within a Brigade a comprehensive understanding of strength, conditioning, and performance optimization through training plans and one-on-one coaching. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Business Office Manager - Montello Montello Manor/CommonsBusiness Office Manager - MontelloLewiston, MaineYou are a key contact for Residents and Employees; responsible for handling of resident personal funds, handling incoming payments, billing, collections, accounts payable and in addition, you manage employee new hire, benefit and payroll responsibilities. Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed.
Account Manager 837570 Bonney StaffingAccount Manager 837570Farmington, ME$21–$25 / hourJoin a dynamic company committed to quality and excellent customer service, as a Customer Service Representative / Account Manager in Farmington, ME, and make an impact every day. As a Customer Service Representative / Account Manager, you'll support client order entry, account coordination, and ongoing customer communication in a fast-paced environment.
NewStore Manager CVS Health CorpStore ManagerBrunswick, ME$53,000–$83,000 / yearPrimary Roles and Responsibilities: To successfully operate their retail location, the Store Manager is specifically responsible to: Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment. Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending.
NewTerritory Sales Manager CelsiusTerritory Sales ManagerAuburn, MaineAnd we’re on our way to building something bigger: a category where energy isn’t just consumed, it’s lived—where performance meets personality, brand becomes community, and every can crack sparks a statement. You’ll bring a results-driven mindset, a passion for customer engagement, and a deep understanding of CPG sales execution to every store visit—typically 12 to 15 per day.
Retail Manager I Androscoggin Savings Bank, IncRetail Manager ILewiston, MEIs a positive role model and provides effective leadership by supporting Bank initiatives and communicating bank wide information, including the Bank's strategic plan and other essential information to the branch team in order to enhance their engagement; contributing to a stronger, more profitable Bank. Identifies clients in need of Commercial, Treasury, Mortgage, Financial Services and Portland Trust Company products and services, referring them to the appropriate business line in order to assist them in achieving their financial goals.
Project Manager, CDM General Dynamics CorpProject Manager, CDMBrunswick, METhis non-supervisory position will support a wide range of project tasking as it relates to the Life Cycle Support Services Contract(s) with specific oversight of both the Advanced Technical Information System (ATIS) and Ship Drawing Index (SDI) functions. Project Execution: The primary function of this position is to accurately manage and status configuration records in both BIW and Navy databases as described: Manage and update SDI data to ensure Lifecycle Configuration requirements.
Maintenance Manager Eagle Creek Renewable Energy, LLCMaintenance ManagerLivermore Falls, MEFull timeAbout the role : The Maintenance Manager is responsible for the safe, compliant, and efficient implementation of mechanical and electrical maintenance activities required to operate the hydroelectric power facilities at the highest level of safety and reliability. Utilize the corporate CMMS to capture, plan and complete equipment and facility maintenance requirements, document tools, labor equipment and material needs, record necessary corrective actions, optimize frequency, and measure performance.
Patient Safety Program Manager Central Maine Healthcare CorporationPatient Safety Program ManagerLEWISTON, MaineFull timeThe system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. The manager conducts a system wide approach to root cause analysis (RCA), personally conducting, coordinating, facilitating and participating in patient safety related assessments, improvement efforts, root cause analysis and failure modes effects analysis.
Emerging Store Manager Walgreen CoEmerging Store ManagerME$45,000–$71,550 / yearBachelors degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Executive Assistant and Museum Events Manager Colby CollegeExecutive Assistant and Museum Events ManagerWaterville, METhe Executive Assistant manages the director's schedule, ensuring that their time is spent on matters of highest priority; serves as logistical liaison to the board of governors and executive team; organizes and coordinates Director outreach and communications; collaborates with the fundraising team on events, scheduling and correspondence; organizes and maintains Museum records; and manages special projects. They are also responsible for managing and executing Museum meetings and events, including Museum Board of Governors meetings; events organized by Learning and Engagement and the Director's Office; special visits; and museum-wide staff events.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesAuburn, MERemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Augusta, MERemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.