Hardware Engineer Actalent IncHardware EngineerCarteret, NJ$27–$31 / hourThis is not your typical desk role-you'll be on the front lines, troubleshooting, testing, and deploying complex robotics and hardware systems while working directly with customers and cross-functional teams. We're seeking a hands-on, high-impact Software Engineer who thrives in dynamic environments and is excited by the challenge of bringing advanced automation systems to life across customer sites nationwide.
IT Support Engineer MJH Healthcare Holdings LLCIT Support EngineerCranbury, NJ$55,000–$65,000 / yearYou actively use tools such as ChatGPT, Claude, or AI-assisted IT platforms to improve how you diagnose issues, write documentation, and support users and you can speak to the impact. Excellent customer service and communication skills you translate technical issues into plain language and leave users feeling supported, not frustrated.
IT Engineer - Cloud Infrastructure Lead Financial Group IncIT Engineer - Cloud InfrastructureNew York, NY$150,000–$167,166 / yearGuided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Role Description: We are seeking a highly skilled Cloud Infrastructure Engineer to oversee and enhance our cloud IT infrastructure, including networks, identity, storage, cloud services, and enterprise applications.
Sr. Cloud Engineer, Falcon Cloud Security (Hybrid) CrowdStrikeSr. Cloud Engineer, Falcon Cloud Security (Hybrid)New York, NY$140,000–$215,000 / yearAbout the Cloud Proactive Security Team: A global team of engineers that develops and maintains mechanisms to prevent cloud misconfigurations and security risks before deployment - The team builds intelligent prevention capabilities that identify and block insecure cloud configurations. Develops and maintains proactive security controls that protect Kubernetes clusters, container registries, serverless functions, and cloud workloads from emerging threats in multiple cloud vendors as well as private data centers.
Mechanical Engineer Advanced Micro Devices, IncMechanical EngineerSecaucus, New JerseyDemonstrated success in leading engineering efforts from concept through production, leading detailed sheet metal design efforts, including enclosure and chassis development, with strong understanding of fabrication processes, tooling design, cost optimization, DFM/DFA (Design for Manufacturability and Assembly), and supplier collaboration from prototype through high-volume production. Our team is focused on the mechanical development of AMD’s advanced server products and platforms, and your work will span from early-stage concept development through product commercialization, involving both pre- and post-silicon activities.
Product Development Engineer, Product Operations Advanced Micro Devices, IncProduct Development Engineer, Product OperationsSecaucus, New JerseyMinimum of 1 year of relevant industry experience in product development engineering or a closely related hardware engineering role, including work with design and manufacturing processes for complex hardware products (datacenter, servers, or similar). Cross-Functional Collaboration: Work closely with diverse teams (Engineering Design, Materials, Rack/Server Systems Program Management, etc.) to align design, materials planning, manufacturing, and quality efforts throughout the product development lifecycle.
Sr. Product Development Engineer Advanced Micro Devices, IncSr. Product Development EngineerSecaucus, New JerseyMinimum of 1 year of relevant industry experience in product development engineering or a closely related hardware engineering role, including work with design and manufacturing processes for complex hardware products (datacenter, servers, or similar). Cross-Functional Collaboration: Work closely with diverse teams (Engineering Design, Materials, Rack/Server Systems Program Management, etc.) to align design, materials planning, manufacturing, and quality efforts throughout the product development lifecycle.
Failure Analysis Engineer Advanced Micro Devices, IncFailure Analysis EngineerSecaucus, New JerseyYou will play a key role in identifying and resolving complex hardware and firmware interactions, supporting platform bring-up activities, improving debug processes, and helping scale organizational knowledge through technical documentation and AI-assisted engineering workflows. As a Senior Failure Analysis Engineer, you will be among the first engineers to investigate, troubleshoot, and resolve complex system-level issues on new hardware platforms, partnering closely with design, firmware, validation, manufacturing, quality, and infrastructure teams.
Sr. Product Development Engineer - Product Operations Advanced Micro Devices, IncSr. Product Development Engineer - Product OperationsSecaucus, New JerseyMinimum of 1 year of relevant industry experience in product development engineering or a closely related hardware engineering role, including work with design and manufacturing processes for complex hardware products (datacenter, servers, or similar). Cross-Functional Collaboration: Work closely with diverse teams (Engineering Design, Materials, Rack/Server Systems Program Management, etc.) to align design, materials planning, manufacturing, and quality efforts throughout the product development lifecycle.
Electrical Validation Engineer ZT SystemsElectrical Validation EngineerSecaucus, NJThe Electrical Validation Engineer will be working with cross functional teams to aid in developing as well as executing test plans which will verify product hardware functionality, adherence to electrical specifications and production requirements including SW stack and use case testing. Please be aware that certain positions may require the applicant to either 1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or 2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce.
NewOperating Engineer - Night Shift Jones Lang LaSalle IncOperating Engineer - Night ShiftOrangeburg, NYYour day-to-day tasks will include: Operating and performing preventive maintenance on all data center systems including fire/life safety, mechanical systems (HVAC, chillers, CRAC, CRAH, plumbing, controls), and electrical equipment (lighting, UPS, ATS, STS, PDU, generators, switchgear, transformers). You'll work a night shift schedule on a 4-day work week, operating and maintaining complex building systems while monitoring, troubleshooting, and responding to alarms to ensure continuous operation of critical infrastructure.
Senior Platform Engineer Entertainment Data Oracle IncSenior Platform EngineerNew York, NY$170,000–$190,000 / yearOur measurement platform connects convergent TV airings to the ad-driven consumer behaviors most predictive of future sales, helping advertisers, agencies, networks, streamers, and studios understand what works across linear and streaming TV. We approach infrastructure as an internal product: understanding engineers' needs, prioritizing high-leverage platform capabilities, and iterating on tools and workflows that make teams faster, safer, and more self-sufficient.
Product Engineer ArtemisProduct EngineerNew York City, New YorkOur founders, Shachar (ex-Palo Alto Networks, AWS, Demisto) and Dan (ex-Abnormal Security, Twitter) have previously built, launched, and scaled cybersecurity products loved and trusted by tens of thousands of customers, and have the customer, technology, and security know-hows to deliver this vision. Our exceptionally strong team includes software engineers, AI researchers, security engineers, and product designers hailing from Google, Abnormal AI, Wiz, Meta, AWS, and SentinelOne.
Senior iOS Software Engineer Fetch Rewards, Inc.Senior iOS Software EngineerNY$190,409–$224,011 / yearWe're looking for an engineer who is comfortable working in a modern iOS codebase, collaborating across teams, and making thoughtful technical decisions that improve both the user experience and the maintainability of the product. You'll work with a modern iOS stack that includes Swift, SwiftUI, async/await, Combine, dependency injection, and modular architecture, along with strong tooling for testing, observability, and delivery.
Senior Security Software Engineer, v0 Vercel IncSenior Security Software Engineer, v0New York City, NY$208,000–$312,000 / yearReal security judgment: You understand authN/authZ design, sandboxing and isolation, injection vulnerability classes, and can reason about "an AI agent writing and running code" as a novel attack surface, even if your background so far has been primarily software engineering rather than a security title. We''re looking for a Senior (IC4) software engineer with a strong security background to sit fully embedded inside the v0 team, not as a rotating auditor who reviews designs and files tickets, but as a peer engineer who owns security end to end for everything v0 ships.
Senior Data Engineer MLabsSenior Data EngineerNew York, New YorkThis role will focus on scaling data pipelines and building an advanced infrastructure layer that empowers engineering teams with self-service capabilities for deploying applications, requesting infrastructure, and managing monitoring systems. System Reliability & Security: Maintain a security-first approach by identifying attack vectors, coordinating simulated system security testing, and maintaining rigorous platform stability using AI tools and comprehensive test suites.
Avp, Production Support Engineer (Front Office) GIC PteAvp, Production Support Engineer (Front Office)New York, NY$150,000–$190,000 / yearFront Office hands-on support: Provide hands-on L1 and L2 support in a follow-the-sun model-working in close partnership with the team in Singapore-for Front Office applications and platforms spanning Portfolio Management, Order and Execution Management (OMS/EMS), Trading Lifecycle, Investment Workflows, and Research and Analytics. As a hands-on Production Support Engineer (SRE), you will be empowered to operate at the top of your game-providing strategic partnership and innovative, technology-driven solutions that advance GIC's vision of being a tech-driven, global, long-term investment firm.
Staff UC Software Engineer, Axon 911 AxonStaff UC Software Engineer, Axon 911New York, NY$194,063–$258,750 / yearTogether, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.
Senior UC Software Engineer, Axon 911 AxonSenior UC Software Engineer, Axon 911New York, NY$141,000–$216,600 / yearTogether, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.
Senior Infrastructure Engineer Chicago Board Options ExchangeSenior Infrastructure EngineerNew York, NY$131,750–$170,500 / yearThe anticipated base salary range for this role is $131,750-$170,500, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location. While the internal title for this position is Senior Linux Engineer, this role has been posted externally under a different title to better align with market norms and to attract talent with comparable experience and skill sets.
AVP, Production Support Engineer (Front Office) GIC Private LtdAVP, Production Support Engineer (Front Office)New York, NY$150,000–$190,000 / yearFront Office hands-on support: Provide hands-on L1 and L2 support in a follow-the-sun model-working in close partnership with the team in Singapore-for Front Office applications and platforms spanning Portfolio Management, Order and Execution Management (OMS/EMS), Trading Lifecycle, Investment Workflows, and Research and Analytics. As a hands-on Production Support Engineer (SRE), you will be empowered to operate at the top of your game-providing strategic partnership and innovative, technology-driven solutions that advance GIC's vision of being a tech-driven, global, long-term investment firm.
VP, Production Support Engineer (Front Office) GIC Private LtdVP, Production Support Engineer (Front Office)New York, NY$150,000–$190,000 / yearFront Office hands-on support: Provide hands-on L1 and L2 support in a follow-the-sun model-working in close partnership with the team in Singapore-for Front Office applications and platforms spanning Portfolio Management, Order and Execution Management (OMS/EMS), Trading Lifecycle, Investment Workflows, and Research and Analytics. As a hands-on Production Support Engineer (SRE), you will be empowered to operate at the top of your game-providing strategic partnership and innovative, technology-driven solutions that advance GIC's vision of being a tech-driven, global, long-term investment firm.
Data Security Engineer Fiserv IncData Security EngineerBerkeley Heights, NJ$109,000–$182,400 / yearCertified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), or similar certifications, or an equivalent combination of training and experience. Experience designing and implementing AI/ML-driven security solutions for automated threat detection, endpoint protection, or network anomaly identification within enterprise environments.
Senior Data Scientist Engineer - SFL Scientific Deloitte Touche Tohmatsu LtdSenior Data Scientist Engineer - SFL ScientificMorristown, NJ$128,000–$252,500 / yearWorking with a team of interdisciplinary data scientists, engineers, architects, and consultants, our work includes novel areas such as cancer detection, drug discovery, optimizing population health and clinical trials, autonomous systems and edge AI, agentic solutions, and consumer product innovation. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.
CyberSecurity & Identity Protection Engineer (Tier 3) BlackCloak LLCCyberSecurity & Identity Protection Engineer (Tier 3)NYRemote$110,000–$130,000 / yearMonitor for threats and vulnerabilities specific to "Smart Home" and Internet of Things (IoT), alert impacted clients, and assist clients in the hardening of their home networks and IoT devices. You will be responsible for the full spectrum of client safety: managing EDR solutions and conducting vulnerability assessments to harden assets, while simultaneously overseeing identity monitoring platforms to detect credit, SSN, and PII anomalies.
Technical Customer Support Engineer, Tier 2 UVeye LtdTechnical Customer Support Engineer, Tier 2Teaneck, NJ$75,000–$90,000 / yearDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
NewTechnology R&D Lead Engineer TruStage Financial Group IncTechnology R&D Lead EngineerNY$125,100–$187,700 / yearHands-on full-stack development experience sufficient to build working prototypes independently, including modern frontend frameworks, backend development, REST or GraphQL APIs, and relational and non-relational databases. Preferred: exposure to graph databases, knowledge graphs, network analysis, applied analytics, open-source contributions, technical writing, or innovation-focused team environments.
Senior Security Engineer Cleary Gottlieb Steen & Hamilton LLPSenior Security EngineerNew York, New York$160,000–$185,000 / yearSince 1946 our lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to their most complex legal and business challenges, whether domestic or international. Extreme thoroughness and the ability to be directed on important initiatives, but to work independently to ensure the optimal outcome, reporting back to senior management on important milestones or issues that arise.
Senior Platform Engineer Verantos IncSenior Platform EngineerNYRemote$180,000–$220,000 / yearAdvanced RWE helps understand how patient characteristics and behaviors affect health outcomes - helping to predict the progression of a disease, a patient's responses to a therapy, or the risk of adverse events. The platform leverages data science and artificial intelligence, along with advanced data sources such as electronic health records (EHR), to generate RWE capable of supporting complex clinical studies.
Platform Engineer The Constant Co LLCPlatform EngineerNY$90,000–$100,000 / yearWith 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Vultr is seeking a highly skilled and experienced Platform Engineer to harden and scale the infrastructure powering Vultrs global cloud platform.
Senior Customer Support Engineer Tier 3, Customer Escalations Tailscale IncSenior Customer Support Engineer Tier 3, Customer EscalationsNY$115,000–$144,000 / yearBuild engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what''s already been ruled out, and a proposed engineering team to own the fix. As a Senior Customer Support Engineer (Tier 3), Customer Escalations, you''ll partner closely with Support and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it."
Senior Data Engineer VERSANT Media Group IncSenior Data EngineerNew York, NY$140,000–$160,000 / year5+ years of experience building production-grade data pipelines in cloud environments using Spark-based platforms (e.g., Databricks, EMR, Dataproc, open-source Spark). The Data Engineering team is seeking a Senior Data Engineer to help design, build, and scale the modern data platform that powers analytics, data science, and data products across Versant brands.
Sr. Platform Ops Engineer VERSANT Media Group IncSr. Platform Ops EngineerEnglewood Cliffs, NJDrive and participate in solution architecture and delivery across diverse domains, offering expertise in AWS cloud infrastructure and resources, containers (ECS/Kubernetes) and cloud-native architectures. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT''s Talent Acquisition team will be deemed the sole property of VERSANT.
Solution Engineer - Quantexa Platform Mizuho Financial groupSolution Engineer - Quantexa PlatformNew York, NY$81,000–$160,000 / yearIn this role you will support the end-to-end delivery of transaction monitoring solutions on the Quantexa platform by translating business needs into scalable, secure, and high-performing data and analytics solutions. Contribute to solution architecture and implementation design on the Quantexa platform (data ingestion, entity resolution, network generation, analytics, and integration patterns) by drafting options, documenting decisions, and supporting reviews.
Detection & Response Security Engineer Harvey, Inc.Detection & Response Security EngineerNew York, NY$188,000–$282,000 / yearOur security program at Harvey is driven by our collective offensive security experience: Breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies' data breaches. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
IT Support Engineer NavanIT Support EngineerNew York, NY$54,000–$120,000 / yearTo determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity. This fast-paced role involves a variety of tasks, from onboarding new hires and troubleshooting user issues to providing hands-on support for all IT-supported equipment and functions.
Infrastructure/Cloud Architecture Engineer Cruit GroupInfrastructure/Cloud Architecture EngineerNew York City, New YorkYou will be responsible for designing and implementing next-generation cloud-based solutions, managing both cloud and on-premise infrastructure services, and acting as a high-level technical escalation point for the IT Operations team on complex and challenging technical incidents. Service Continuity: Work with application and Infrastructure teams to ensure new and existing systems comply with Business Continuity/Disaster Recovery (BC/DR) guidelines, maintain documented plans, and are regularly tested.
IT Support Engineer Navan IncIT Support EngineerNew York, NY$54,000–$120,000 / yearTo determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity. This fast-paced role involves a variety of tasks, from onboarding new hires and troubleshooting user issues to providing hands-on support for all IT-supported equipment and functions.
Java Spark Developer-Software Engineer II Deloitte Touche Tohmatsu LtdJava Spark Developer-Software Engineer IIJersey City, NJ$80,600–$134,300 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Software Engineer, Core Cloud Engineering The Constant Co LLCSoftware Engineer, Core Cloud EngineeringNY$80,000–$95,000 / yearWith 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. This is the layer that makes a rack of bare metal behave like cloud -- IPMI gateways, Redfish abstractions, DPU control and provisioning, serial-over-LAN, and the automation that ties them together.
Software Engineer, Trade PMR Robinhood Markets IncSoftware Engineer, Trade PMRNew York, NY$166,000–$195,000 / yearThe Trade PMR team provides software services for investment advisors, acting as a custodian and offering a high-scale platform for trading, account management, and customer relationship management. The team is currently undergoing a significant transformation post-acquisition, scaling its platform to integrate with the Robinhood Advisor Network and support a massive influx of larger advisors.
NewIT Desktop Support Engineer - Princeton, NJ Sky Systems, IncIT Desktop Support Engineer - Princeton, NJPrinceton, NJPerforming end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. • Handling end users' incidents and IMAC requests using Service NOW ticketing tool.
Senior Lead Software Engineer- Platform / Linux Engineering JPMorgan Chase Bank, N.A.Senior Lead Software Engineer- Platform / Linux EngineeringNew York, NYFull timeAs a Senior Lead Software Engineer- Platform / Linux Engineering at JPMorganChase within the Corporate Sector- Infrastructure Platforms, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Deep, hands-on Linux engineering expertise - administration, internals, performance tuning, and benchmarking, in areas such as Red Hat Enterprise Linux and proven experience engineering for low-latency, high-throughput environments (kernel tuning, CPU/NUMA optimization, precision timing).
Platform Engineer, Security Senior/Staff Pallet Systems IncPlatform Engineer, Security Senior/StaffNew York, NY$195,000–$265,000 / yearOur flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management.
Staff Software Engineer, Android - Slack Productivity Mobile Salesforce.com, Inc.Staff Software Engineer, Android - Slack Productivity MobileNew York, NY$197,300–$313,700 / yearYou'll work closely with Product, Design, Backend, Infrastructure, iOS, and fellow mobile engineers to deliver experiences that are intuitive, performant, and reliable for millions of users worldwide. The Productivity Mobile team builds many of Slack's most important mobile experiences, including Canvas, Lists, Huddles, Clips, Files, and other emerging collaboration surfaces.
Staff Software Engineer, Android - Slack Productivity Mobile SlackStaff Software Engineer, Android - Slack Productivity MobileNew York, NY$197,300–$313,700 / yearYou'll work closely with Product, Design, Backend, Infrastructure, iOS, and fellow mobile engineers to deliver experiences that are intuitive, performant, and reliable for millions of users worldwide. The Productivity Mobile team builds many of Slack's most important mobile experiences, including Canvas, Lists, Huddles, Clips, Files, and other emerging collaboration surfaces.
Staff Software Engineer, Android - Slack Productivity Mobile Salesforce IncStaff Software Engineer, Android - Slack Productivity MobileNew York, NY$197,300–$313,700 / yearYou'll work closely with Product, Design, Backend, Infrastructure, iOS, and fellow mobile engineers to deliver experiences that are intuitive, performant, and reliable for millions of users worldwide. The Productivity Mobile team builds many of Slack's most important mobile experiences, including Canvas, Lists, Huddles, Clips, Files, and other emerging collaboration surfaces.
Staff Software Engineer, Android - Slack Productivity Mobile Slack Technologies LLCStaff Software Engineer, Android - Slack Productivity MobileNew York, NY$197,300–$313,700 / yearYou'll work closely with Product, Design, Backend, Infrastructure, iOS, and fellow mobile engineers to deliver experiences that are intuitive, performant, and reliable for millions of users worldwide. The Productivity Mobile team builds many of Slack's most important mobile experiences, including Canvas, Lists, Huddles, Clips, Files, and other emerging collaboration surfaces.
Senior Director, Principal Engineer (Us) Code and TheorySenior Director, Principal Engineer (Us)New York, NY$180,000–$250,000 / yearDirect DevOps strategy with a relentless focus on quality, efficiency, and flow, treating AI as a core lever for improving how the team ships and operates -- this spans building AI tooling hands-on and influencing teams across engineering to adopt low-friction, AI-powered production workflows. Deep, demonstrated expertise in cloud architecture, with mastery of one major cloud provider (AWS, GCP, or Azure) and proven ability to design and reason about multi-cloud environments.
Support Engineer Anthropic PBCSupport EngineerNew York City, NY$210,000–$250,000 / yearAs a Support Engineer, you''ll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers'' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You''ll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed - and ensure the right internal teams are engaged when needed.