NewBusiness support specialist (experience with Contract and Compliance) 22nd Century Technologies, Inc. (TSCTI)Business support specialist (experience with Contract and Compliance)San Anselmo, CA$27 / hourFull timeMust be able to demonstrate proficiency using advanced word processing and basic spreadsheet functions (Microsoft Word, Excel, database and graphics software, PowerPoint, and experience using HRIS systems highly desirable). Assist with conducting and documenting CUF reviews for small business credit to determine whether certified firms are performing a distinct, necessary, and commercially useful role consistent with applicable program requirements.
Office Specialist BOLT Staffing ServicesOffice SpecialistSan Rafael, CA$24–$25 / hourTemporaryOur client is seeking a professional, organized, and customer focused individual to serve as the first point of contact for visitors and callers while providing administrative support to a busy office. This role is ideal for someone who enjoys helping the public, thrives in a dynamic environment, and can effectively manage multiple priorities.
Care Specialist - Enhanced Care Management Upward HealthCare Specialist - Enhanced Care ManagementSan Francisco, CA$24–$27The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual or telephonic support (10% of the time) The Care Specialist will assess patient needs, help set health goals, and ensure that patients receive the appropriate care and resources, with a focus on increasing access to preventative care, reducing emergency room visits, and enhancing self-management. Goal Setting & Self-Management: Works with patients to develop self-care plans, emphasizing shared decision-making and increasing the patient’s ability to manage their own health.
NewClinical Pharmacy - Specialist - WCMC Pharmacy - Full Time - 8 Hour - Variable Shift (On Site) John Muir HealthClinical Pharmacy - Specialist - WCMC Pharmacy - Full Time - 8 Hour - Variable Shift (On Site)Walnut Creek, CA$96.12–$129.76 / hourThe specialist develops protocols, dashboards, and key performance indicators; leads or co-leads the corresponding committee or workgroup; monitors regulatory and accreditation compliance; benchmarks program performance against local and national best practices; and analyzes clinical data to evaluate the effectiveness of therapeutic interventions. See John Muir Health Terms & Conditions at https://www.johnmuirhealth.com/terms-of-use.html and Privacy Policy at https://www.johnmuirhealth.com/content/dam/jmh/Documents/Legal-and-Privacy/website-privacy-policy.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewTemporary - Ambulatory Care - Pharmacy Technician - Medication Access Specialist - OSC Pharmacotherapy Clinic - Part Time - 8 Hour - Days John Muir HealthTemporary - Ambulatory Care - Pharmacy Technician - Medication Access Specialist - OSC Pharmacotherapy Clinic - Part Time - 8 Hour - DaysWalnut Creek, CA$38.04–$51.35 / hourSee John Muir Health Terms & Conditions at https://www.johnmuirhealth.com/terms-of-use.html and Privacy Policy at https://www.johnmuirhealth.com/content/dam/jmh/Documents/Legal-and-Privacy/website-privacy-policy.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. This role focuses on completing prior authorizations, communicating with insurers and clinic staff, working on refill protocols, to prevent therapy interruptions.
NewTemporary - Ambulatory Care - Pharmacy Technician - Medication Access Specialist - OSC Pharmacotherapy Clinic - Full Time - 8 Hour - Days John Muir HealthTemporary - Ambulatory Care - Pharmacy Technician - Medication Access Specialist - OSC Pharmacotherapy Clinic - Full Time - 8 Hour - DaysWalnut Creek, CA$38.04–$51.35 / hourSee John Muir Health Terms & Conditions at https://www.johnmuirhealth.com/terms-of-use.html and Privacy Policy at https://www.johnmuirhealth.com/content/dam/jmh/Documents/Legal-and-Privacy/website-privacy-policy.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. This role focuses on completing prior authorizations, communicating with insurers and clinic staff, working on refill protocols, to prevent therapy interruptions.
Sr Clinical Solution Specialist MedlineSr Clinical Solution SpecialistSan Francisco, CA$92,000–$138,000 / yearThe position would require the ability to provide end user insight to urology process enhancement and improvement opportunities, link clinical practice with products and programs, and build strategic alliances with customers and sales representatives as it relates to executing successful value add programs. Our Medline Acute Care team serves as the main interface for various segments in the hospital such as OR, Cath Lab, ICU, Labor and Delivery, Emergency Department, Materials Management and C-suite.
NewMaterial Sciences Specialist JouléMaterial Sciences SpecialistNovato, CA$55–$62.02 / hourWork with Material Sciences, Global Quality, Regulatory Compliance, and Site Quality teams to review, revise, implement, and maintain raw material specifications in accordance with compendial and internal requirements. • Collaborate with cross-functional teams including Material Sciences, Quality Systems, Regulatory Affairs, Supply Chain, Manufacturing, and Procurement.
Marketing Events Specialist - US BraintrustMarketing Events Specialist - USSan Francisco / Bay Area, CAYour work will include building execution plans, coordinating vendors, managing deadlines, preparing internal teams, supporting event promotion, overseeing onsite readiness, and completing post-event reporting. TRM is trusted by more than 600 government agencies and financial institutions across 75 countries to combat fraud, scams, cybercrime, child exploitation, money laundering, and sanctions evasion.
NewDirector, Salesforce AI Specialist KPMGDirector, Salesforce AI SpecialistSan Francisco, CA$204,440–$324,990 / yearStrong knowledge of healthcare compliance (HIPAA, PHI/PII handling), and experience with Salesforce Shield, Event Monitoring, Data Masking, OmniStudio (OmniScripts, Integration Procedures, DataRaptors), enterprise AI/ML services or external models, Agile/Scrum methodologies, strong problem-solving, communication, and stakeholder management skills preferred. Design and configure Agentforce agents, topics, instructions, actions, and escalation paths using Agentforce Builder, Flow, Apex, and APIs, and develop and test Prompt Builder templates and grounded AI experiences using Salesforce data, Data Cloud, knowledge, and retrieval-augmented generation (RAG) patterns.
NewSpecialist Director, Cloud Security KPMGSpecialist Director, Cloud SecuritySan Francisco, CA$169,005–$370,530 / yearResponsibilities: Provide strategic leadership for cloud security governance across AWS and Azure environments, including oversight of security posture, risk remediation, compliance, and continuous monitoring programs; Lead enterprise cloud asset, firewall, and security exception governance programs, including inventory accountability, lifecycle management, policy compliance, risk acceptance, and regulatory oversight. Set the strategic direction for secure adoption of cloud and AI-enabled technologies by establishing security baselines, guardrails, policies, and control frameworks; Partner with cloud, cybersecurity, architecture, and business leaders to embed security into platform strategy, architecture decisions, and enterprise cloud transformation initiatives.
Product Specialist Hendrick Automotive Group CorporateProduct SpecialistPleasanton, CaliforniaFull timeThe position also may also pay a production bonus based on individual performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
NewSpecialist Director, Threat Management KPMGSpecialist Director, Threat ManagementSan Francisco, CA$169,005–$370,530 / yearQualifications: Minimum of eight years of cybersecurity experience, including leadership in security operations, MDR, threat management, cyber defense, or managed security services, with a proven ability to scale enterprise security capabilities. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Analytics Specialist, Vice President - Aladdin Financial Engineering (PAG) BlackRockAnalytics Specialist, Vice President - Aladdin Financial Engineering (PAG)San Francisco, CA$180,000–$215,000 / yearAs part of the Aladdin Financial Engineering (AFE) organization, PAG designs, develops, and deploys advanced analytical solutions that combine Aladdin’s technology platform, financial models, and data to solve complex real-world investment and business challenges. Our solutions are used across BlackRock’s investment, product, and distribution organizations, helping drive better portfolio insights, support strategic decision-making, improve client outcomes, and contribute to winning new business.
Sales & Leasing Specialist Hendrick Automotive Group CorporateSales & Leasing SpecialistPleasanton, CaliforniaFull timeThe position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
NewService to the Armed Forces (SAF) Specialist, Mobile American National Red CrossService to the Armed Forces (SAF) Specialist, MobileFairfield, CA$64,900–$69,000Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross.
NewHousing Specialist System OneHousing SpecialistDaly City, CA$24–$25 / hourThe Housing Specialist supports low-income families and individuals— including elderly, disabled, or homeless participants— in obtaining and maintaining affordable housing through the Housing Choice Voucher (HCV) Program. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewTrial Ownership / Exit Package Specialist Marriott Vacations WorldwideTrial Ownership / Exit Package SpecialistSan Francisco, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations® Program, our points-based ownership product. Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with experience closing sales and providing customer service to join our award-winning sales and marketing team.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistSouth San Francisco, CA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewVictim Specialist Federal Bureau of InvestigationVictim SpecialistSouth San Francisco, CA$11–$12 / hourEDUCATION AND EXPERIENTIAL REQUIREMENTS EDUCATION Candidates must have a bachelor’s degree or higher from a U.S.-accredited college or university in behavioral or social science, or a discipline related to the victim assistance field, including but not limited to: Criminal Justice, Social Work, Counseling, Human Services, Psychology, Sociology, Victimology, Gender and Women Studies. Provides crisis intervention services, which are directed toward de-escalating a situation, establishes physical and emotional safety, and provides concrete/basic needs services, emergency needs and reinforcing the victim’s ability to make choices regarding possible courses of action.
Licensed Mental Health Therapist - Focused Therapy and ASD Specialist Kaiser PermanenteLicensed Mental Health Therapist - Focused Therapy and ASD SpecialistUnion City, CA$57.77May supervise Post Masters Fellows, Associate Clinical Social Workers, Associate Marriage Family Therapists or Associate Professional Clinical Counselors as needed if supervision course is completed. Utilizes resources of public and private agencies and community organizations to meet the needs of the members treatment to include referral of the member and/or members family to external resources, as appropriate.
Senior BIM Specialist JobotSenior BIM SpecialistEmeryville, CA$105,000–$120,000 / yearThe firm provides innovative solutions across diverse markets, supporting technically complex projects that require regulatory rigor, cost control, schedule discipline, and creative structural design. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Specialist Sport & Outdoor DICK'S Sporting GoodsSpecialist Sport & OutdoorDaly City, CA$20–$28 / hourDelivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
NewBehavior Specialist - School Based Zen EducateBehavior Specialist - School BasedSouth San Francisco, CA$24–$29 / hourBuilding rapport, supporting individuals with complex needs, implementing behavior intervention plans, de-escalating challenging situations, and applying therapeutic or behavioral strategies are all highly transferable to school settings. See Zen Educate Terms & Conditions at https://www.zeneducate.com/us/privacy and Privacy Policy at https://www.zeneducate.com/us/terms and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Training Specialist Sr. AxelonTraining Specialist Sr.Alameda, CASUMMARY This role designs the training interventions required to execute the organizations learning strategy, ensuring employees and BPO partners have the skills needed to support Clients Client products, technical troubleshooting, compliance/complaint handling, customer service, and quality assurance behaviors. The role partners with subject matter experts across Client to design, implement, evaluate, and administer global Customer Experience training programs delivered through a mix of documentbased, video/audio, and interactive media formats.
NewSony Photography Sales Specialist – Full-Time ActionLinkSony Photography Sales Specialist – Full-TimeOAKLAND, CA$19–$21Our Sony Photography Sales Advisors serve as in-store experts, playing a key role in promoting the Sony brand by understanding the needs of customers, answering their questions, comparing against competitors, and offering personalized advice for purchases. This dedicated specialist will showcase and demonstrate the latest innovations in premium digital imaging by representing a Fortune 100 global client, Sony, and their market-leading line of cameras, lens technology, and photo equipment accessories.
NewGrants Specialist AxelonGrants SpecialistSan Francisco, CA$40–$50 / hourExperience as a seasoned research administrator to independently develop and oversee research proposals, awards, and transactions related to contract and grant management. Provide analytical, financial, and training activities in support of contract and grant proposal development, grant-writing, funding, administration, and budget development.
NewOrganizational Culture Operations Specialist AxelonOrganizational Culture Operations SpecialistOakland, CA$40–$45 / hourProficiency with Microsoft 365 and collaborative platforms (e.g., SharePoint, Teams, Viva Engage, Newsletters, Digital Communications). Minimum 3 years of experience in program or product coordination, communications, or business operations.
Technical Support Specialist Exigen Insurance Solutions, Inc.Technical Support SpecialistSan Francisco, CAThe Technical Support Specialist is focused on engaging directly with internal and external customers to understand their needs, guiding them in successful use of the support software and advocating for process and product enhancements that improve the overall customer experience and system optimization. Advocate on behalf of the customer and collaborate with internal teams to identify Customer experience, service, product and process improvements that enhance and support EISs value proposition and customer engagement.
Fleet Support Specialist, Site Launch and Enablement Support IconmaFleet Support Specialist, Site Launch and Enablement SupportFoster City, CA$40.43–$45.43 / hourTemporary Site Stabilization: Provide high-level on-site support during the critical initial phases of a site launch, ensuring fleet uptime meets aggressive testing targets. System Configuration: Support in managing location-specific Slack channels and configure SAP Manufacturing Orders (MO) to ensure parts traceability from launch day.
Fleet Support Specialist, Site Launch and Enablement Support Iconma LLCFleet Support Specialist, Site Launch and Enablement SupportFoster City, CATemporary Site Stabilization: Provide high-level on-site support during the critical initial phases of a site launch, ensuring fleet uptime meets aggressive testing targets. System Configuration: Support in managing location-specific Slack channels and configure SAP Manufacturing Orders (MO) to ensure parts traceability from launch day.
Civil Rights Intake and Support Specialist (Confidential Office Support II) California State UniversityCivil Rights Intake and Support Specialist (Confidential Office Support II)CAIn compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. midterms, finals) or when the volume of new matters exceeds intake capacity, train and provide lead work direction to temp pool employees to ensure outreach and intake remains timely.
Fleet Support Specialist, Site Launch and Enablement Support ICONMA, LLCFleet Support Specialist, Site Launch and Enablement SupportFoster City, CA$40.43–$45.43 / hourTemporary Site Stabilization: Provide high-level on-site support during the critical initial phases of a site launch, ensuring fleet uptime meets aggressive testing targets. System Configuration: Support in managing location-specific Slack channels and configure SAP Manufacturing Orders (MO) to ensure parts traceability from launch day.
Technical Support Specialist Bee GeniusTechnical Support SpecialistOakland, CaliforniaOur diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and resolving technical problems.
Technical Support Specialist Canvas MedicalTechnical Support SpecialistSan Francisco, CaliforniaThis role is the front line for healthcare organizations building on Canvas — you'll investigate customer problems, guide developers through our FHIR API and SDK, troubleshoot clinical workflows, and dig through database records and application logs to find the root cause of a problem. You'll need genuine technical skills - building Python plugins with AI co-pilots, writing SQL, understanding REST APIs — combined with the empathy and communication skills to work with people who are trying to deliver patient care and can't afford downtime.
Technical Support Specialist AnrokTechnical Support SpecialistSan Francisco, CaliforniaAs the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.
Technical Support Specialist Gunderson DettmerTechnical Support SpecialistRedwood City, CaliforniaThis role is responsible for delivering responsive, customer-focused assistance with hardware, software, networking, telephony, and video conferencing systems, while helping maintain a productive and efficient workplace. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location.
Technical Support Specialist (Remote) Candidate Grading LLCTechnical Support Specialist (Remote)Fairfield, CARemoteLead customer onboarding, helping new users set up, adopt, and succeed with our product - Manage and troubleshoot ATS integrations, working with customers applicant tracking systems to ensure smooth data flow - Contribute to the creation and maintenance of knowledge base articles, FAQs, and other resources to enable customers to self-serve. Job Summary: As a Remote Technical Support Specialist at Cangrade, you will play a vital role within our Customer Success team, providing technical assistance and exceptional customer service to clients using our talent assessment platform.
Technical Support Specialist Chevron Federal Credit UnionTechnical Support SpecialistConcord, CA$27.73–$38.13 / hourIn a hybrid work environment, provide Level 2 desktop support in troubleshooting common end-end-user hardware and software issue at desk side or remotely in an environment that includes but not limited to: Active Directory/ Entra, Windows 11, Office 365, Zoom, remote access VPN, and wireless networks). Responsibilities include installing, configuring, troubleshooting, and supporting computer hardware, mobile devices, operating systems, Office 365 applications, printers, softphone technologies, and enterprise applications.
Senior IT Support Specialist, End User Support, Central Tech Chan ZuckerbergSenior IT Support Specialist, End User Support, Central TechRedwood City, CA$138,000–$189,200 / yearThis role includes a significant focus on supporting investment and finance workflows in a Windows-heavy environment, while also supporting a technically sophisticated user base including scientists, researchers, and teams developing and using AI systems. Whether enabling scientific breakthroughs via open science and AI-powered biology or strengthening the tools teachers and students rely on every day, your contributions help turn bold ideas into real-world impact.
Technical Support Specialist Bee Genius CareersTechnical Support SpecialistOakland, California$50,000–$80,000 / yearOur diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and resolving technical problems.
Technical Support Specialist Anrok, Inc.Technical Support SpecialistSan Francisco, CAAs the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.
Premium Support Specialist Counsel AI CorpPremium Support SpecialistSan Francisco, CA$119,000–$161,000 / yearThe Premium Support Specialist strengthens Harvey's post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customers long-term success with the product.
Behavior Support Specialist The Stepping Stones Group LLCBehavior Support SpecialistHayward, CA$25–$28 / hourCenter-Based ABA Therapy. Summer Intensive Program.
Field Service Support Specialist GTTField Service Support SpecialistDanville, CALeading natural gas and electric energy company serving millions of customers across the United States, focused on reliable energy delivery and operational excellence. This role requires strong organizational, communication, and driving capabilities to manage inventory, support engineering projects, and maintain efficient field processes.
Enterprise Technical Premium Support Specialist NotionEnterprise Technical Premium Support SpecialistSan Francisco, California$160,000–$185,000 / yearCollaborate cross-functionally with Sales, Customer Success, and Professional Services teams to develop proactive solutions to drive customer ROI with Notion and ensure seamless onboarding, product adoption, and expansion for key enterprise accounts. You will collaborate closely with internal teams, including Customer Success, Sales, Professional Services, and Engineering, to resolve complex AI and technical issues and ensure long-term customer retention and growth.
13F Fire Support Specialist Army National Guard of the United States13F Fire Support SpecialistRichmond, CA$200–$250 / weekIn this role, you will become an expert communicator as you establish, maintain, and operate communications equipment; operate laser range finders; encode and decode messages; assist in preparing and distributing fire support plans; and determine target locations using computers or manual calculations. You will provide the intelligence needed to support infantry and tank units in combat operations while learning highly sought-after skills that will help you in your civilian career.
Enterprise Product Support Specialist Clay Labs IncEnterprise Product Support SpecialistSan Francisco, CAAs an Enterprise Support Specialist, you'll be the primary technical and strategic partner for Clay's largest, most complex, and highest-value customers-ensuring their long-term success while influencing how we deliver exceptional enterprise-grade support. You'll own relationships with enterprise accounts post-onboarding, resolve their most complex technical challenges, design tailored workflows, and partner closely with Product, Engineering, and Customer Success to deliver solutions that drive measurable outcomes.
Customer Support Specialist, Tier 3 HoneyBookCustomer Support Specialist, Tier 3San Francisco, CAFounded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. The Support Specialist team (T3) is responsible for empowering T1 and T2 agents to successfully resolve member inquiries, and being members' advocate internally by partnering with cross-functional teams on high impact initiatives to elevate member experience.
IT Support Specialist LiveKitIT Support SpecialistSan Francisco, CaliforniaThis is an individual contributor role suited for someone who enjoys hands-on support, clear communication, strong follow-through, and turning repeated requests into scalable self-serve workflows. Turn recurring issues into runbooks, self-serve workflows, and lightweight automation, and keep an accurate picture of internal tools, owners, access patterns, and renewals.