Generative AI Training & Support Specialist JobotGenerative AI Training & Support SpecialistNew York, NY$80–$90 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Reporting to the Senior Manager of User Engagement, Education & Tech Academy, this individual will be responsible for designing, delivering, and supporting generative AI training and enablement programs across the enterprise.
Computer Support Specialist EclaroComputer Support SpecialistNew York, NYFull timeECLARO’s client aims to enhance public services and promotes sustainable resource management, offering advanced solutions and services. Communication: Excellent verbal and written communication skills to explain complex technical concepts to non technical users.
Computer Support Specialists EclaroComputer Support SpecialistsJamaica, NYFull timeSkills:Must have advanced computer and software skill / knowledge beyond those define in Computer Operator including skills in multiple software. Many provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Clerical Support Specialist Trigyn Technologies IncClerical Support SpecialistNew York City, NY$21–$22 / hourTemporaryContractorFull timeTrigyn's direct government client has an immediate multiple openings for Clerical Support Specialist in New York, NY. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified.
Sr. Technical Support Specialist, Executive Support & Conferencing Gartner IncSr. Technical Support Specialist, Executive Support & ConferencingStamford, CTOur mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Youll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
IT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English) Macpower Digital Assets Edge Private LimitedIT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English)New York, NY$31–$31 / hourThe ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices. Job Summary: We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams.
Clerical Technical Support Specialist ManpowerClerical Technical Support SpecialistIrvington, NY$26–$27 / hourFull timep style="font-family:'calibri' , sans-serif;font-size:11pt;margin-bottom:8pt;margin-left:0in;margin-right:0in;margin-top:0in">ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Technical Support Specialist | Part Time |UBS Arena Oak View GroupTechnical Support Specialist | Part Time |UBS ArenaElmont, NYThe state of the art arena opened in November 2021 and has welcomed numerous top artists including Harry Styles, Sebastian Maniscalco, Billie Eilish, Dua Lipa, TWICE, Eagles, John Mayer, Kendrick Lamar and Post Malone. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Technical Support Specialist NYC or NJ Office Dassault Systemes SETechnical Support Specialist NYC or NJ OfficeIselin, NJ$66,000–$88,000 / yearp>About the Team: The primary responsibilities of the Technical Support Specialist are to provide support to end-users by identifying, researching and resolving problems and issues; create and conduct operational and technical training for clients; and partner with Sales, Marketing, and Account Management to meet clients' needs. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry.
Technical Support Specialist Brookfield CorpTechnical Support SpecialistNY$80,000–$90,000 / yearTechnical Skills & Competencies Knowledge and proficiency in the following areas: ITIL framework and best practices Operating Systems: Windows 10/11 and macOS Applications: Microsoft Office 365, ServiceNow (SNOW) Systems & Tools: Active Directory, Microsoft Intune, Azure AD Networking: Remote access (MFA, Cisco VPN), TCP/IP, WAN Hardware: Desktops, laptops, iPads, iPhones, printers, Cisco video conferencing systems Server OS knowledge is an asset Qualifications & Experience 3+ years of relevant IT support experience Bachelor's degree in computer science, Information Technology, or related field, or equivalent combination of education, certifications, and experience Experience in the financial services industry is preferred; front-office support is a plus Proven ability to install, configure, and support both Windows and Mac environments Strong customer service and relationship management skills Experience working with third-party service providers and ticketing systems (e.g., ServiceNow) * Strong awareness and commitment to cybersecurity best practices Salary Range: $80,000 - $90,000 Our compensation structure is comprised of a base salary and a short-term incentive program (cash bonus). The Technical Support Specialist will report to the Team Lead, Deskside Support, and work closely with other TS teams to log, resolve, and manage incidents and service requests, while continuously looking for ways to improve service delivery.
Oracle EPM Freeform technical support specialist Judge GroupOracle EPM Freeform technical support specialistSecaucus, NJ$65–$75 / yearKey responsibilities include: Maintain and support multiple Oracle EPM Freeform and Planning applications, including BSO and ASO cubes, with multi-currency and Workforce functionality. By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes.
Audiology Technical Support Specialist Sonova Holding AGAudiology Technical Support SpecialistNY$90,000–$108,000 / yearThe Audiology Technical Support Specialist is responsible for providing expert-level support to customers by troubleshooting, fitting, and recommending hearing solutions. This role partners closely with providers and consumers to ensure optimal product performance while delivering a high level of customer service and technical expertise.
Solar Technical Support Specialist Venture HomeSolar Technical Support SpecialistStamford, CTFull timeWe are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects. We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers.
Technical Support Specialist | Part-Time |UBS Arena Oak View GroupTechnical Support Specialist | Part-Time |UBS ArenaElmont, New YorkThe state of the art arena opened in November 2021 and has welcomed numerous top artists including Harry Styles, Sebastian Maniscalco, Billie Eilish, Dua Lipa, TWICE, Eagles, John Mayer, Kendrick Lamar and Post Malone. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Air Traffic Control Specialist (Terminal), Support Specialist U.S. Department of TransportationAir Traffic Control Specialist (Terminal), Support SpecialistWestbury, NY$181,423–$228,000 / yearp>2) Must have been facility rated or area certified for at least one year (52 weeks) at an ATS facility; NOTE: An employee who has been facility rated or area certified for at least one year (52 weeks) in an ATS facility that is upgraded, is considered to meet the qualification requirements of the upgraded positions, since the employee has been performing the higher-graded work; OR. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
Technical Support Specialist SLR ConsultingTechnical Support SpecialistNew York, New YorkThe role focuses on Windows 11 endpoints, Microsoft 365, Azure AD/Microsoft Entra ID, and device management via Microsoft Intune/Endpoint Manager, with hands-on responsibilities for hardware break/fix, imaging, IMAC (installs/moves/adds/changes), and conference room/meeting tech. The Technical Support Specialist provides advanced, in-person and remote support for end-user devices and workplace technologies, resolving incidents escalated from Tier 1 and fulfilling service requests in line with ITIL 4 best practices.
Technical Support Specialist Tier 2 EarthCamTechnical Support Specialist Tier 2Upper Saddle River, NJ$55,000Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley. https://www.earthcam.net/about/careers/recruitmentfraud/.
Front-Office / Buyside Post Production Technical Support Specialist - (API, ETL tool usage, Java and/or C# programming) Investment Trading Software Fixed Income and Equities - Charles River Development State Street CorpFront-Office / Buyside Post Production Technical Support Specialist - (API, ETL tool usage, Java and/or C# programming) Investment Trading Software Fixed Income and Equities - Charles River DevelopmentNY$100,000–$167,500 / yearp>Java and C# programming Windows and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier application architecture SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server Perl Self-motivated and Self-driven BS/MS in Computer Science or equivalent field. We truly believe our employees diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.
Technical Support Specialist III / Immunohematalogy Trainer Bio-Rad Laboratories IncTechnical Support Specialist III / Immunohematalogy TrainerParsippany, NJ$96,600–$132,900 / yearAs a Bio-Rad Technical Support Specialist (TSS)/ Trainer, each day of training is spent between our dedicated classroom and training laboratory, describing methodologies used by our platform, showing use of the platform, related reagents and consumables and working with software. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.
Technical Support Specialist (CSM Track) GuidebookTechnical Support Specialist (CSM Track)NYRemote$50,000–$60,000 / yearli>CSM Readiness: Quality of customer interactions on video and live channels, ownership of cross-functional escalations, depth of customer context and account knowledge, readiness signals reviewed monthly with the Head of CS. If you are someone who loves figuring out how things work, takes pride in solving customer problems, and wants to grow into a customer-facing strategic role where youll be on a lot of video calls at a small, fast-moving company, keep reading.
Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningNY$54,000–$80,000 / yearp>Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
Solar Technical Support Specialist Venture Solar LLCSolar Technical Support SpecialistStamford, CTWe are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects. We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers.
Enterprise Technical Support Specialist - NYC Notion Labs IncEnterprise Technical Support Specialist - NYCNew York, NY$130,000–$147,000 / hourAct as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
Automotive Technical Support Specialist Bayerische Motoren Werke AGAutomotive Technical Support SpecialistWoodcliff Lake, NJ$57,900–$95,500 / yearProvide an adequate and professional reply to TSARA support cases from dealers after reading all the information provided and reviewing all the internal information and systems such as FASTA, Current Issues library, Service Information Bulletins, Warranty History, etc. Initiate the escalation of cases to National Technical Support Engineers and/or Product Engineering as required in order to expedite the repairs of the vehicles to get diagnosed and repaired properly as required.
Customer Support Specialist AdQuick, Inc.Customer Support SpecialistNYRemote$80,000–$85,000 / yearp>We're a fast-growing tech company with hundreds of users relying on our platform every day - and we're looking for a Customer Support Specialist to be their first point of contact when something goes wrong, when they have a question, or when they need help getting more out of the product. If you're someone who loves solving problems, can juggle a high volume of tickets without losing the human touch, and gets satisfaction from a well-closed ticket, we want to talk to you.
Sports Medicine Technical Support Specialist - 9:00 a.m. - 5:45 p.m. (ET) LifeNet Health IncSports Medicine Technical Support Specialist - 9:00 a.m. - 5:45 p.m. (ET)NYRemote$65,972–$109,953 / yearRelationship Management: Serve as a key liaison by handling customer orders and patient requirements, resolving issues, providing account support, and ensuring smooth order processing with Sales & Marketing, Finance, and Distribution. KPI & Continuous Improvement: Identify errors, implement solutions, and compile weekly, monthly, and ad hoc reports to improve accuracy, efficiency, service delivery, productivity, and overall customer experience.
Customer Technical Support Specialist Danaher CorpCustomer Technical Support SpecialistNew York, NYRemote$26–$36 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Technical Support Specialist (API, ETL, Java, C#), AVP - Charles River Development State StreetTechnical Support Specialist (API, ETL, Java, C#), AVP - Charles River DevelopmentClifton, New JerseyTheir contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, testing technical workflows and resolving issues. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds.
Computer Support Specialist Penda Aiken, IncComputer Support SpecialistJamaica, NYInfrastructure Support: Provide hardware and software administration, focusing on peripheral installations, network printing setups, word processing applications, electronic mail configurations, and primary operating systems. This is a dynamic, high-accountability technical role requiring exceptional multi-software competency, quick problem resolution under operational deadlines, and meticulous attention to detail.
Product Support Specialist Sterling Engineering, Inc.Product Support SpecialistLodi, NJ$25–$30 / hourThis role is ideal for someone with strong mechanical and electrical troubleshooting skills who enjoys problem-solving, collaborating cross-functionally, and delivering high-quality support to customers and service teams. The ideal candidate will bring a combination of technical aptitude, communication skills, and a proactive mindset to help resolve product issues efficiently while contributing to continuous improvement initiatives.
Legal Support Specialist Integrated Resources, IncLegal Support SpecialistElmwood Park, NJWe are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process. As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.
IT Support Specialist Atrium Staffing LLCIT Support SpecialistNew York, NY$18–$20 / hourPosition Overview: The IT Support Specialist will provide technical assistance to end users, resolve computer and device issues, and support device management systems. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.
Senior Customer Technical Support Specialist - 1st Shift- REMOTE Danaher CorpSenior Customer Technical Support Specialist - 1st Shift- REMOTENew York, NYRemote$31–$41 / hourp>The essential requirements of the job include: Associate, vocational or equivalent degree in any of the following disciplines: biology, clinical lab science, biomedical engineering, electrical engineering, chemistry, AND 3+ years of industry-related experience with Beckman Coulter Clinical Chemistry instrumentation - experience with Beckman Coulter's Chemistry instruments (i.e. AU 8-series; DxC700AU; DxC500AU). In this role, you will have the opportunity to: Field customer calls to facilitate a 24/7 support function and resolve hardware, software, assay and training-related issues of Beckman Coulter's existing customer base using the most cost-effective solution through telephone and other forms of communication (i.e. email, video conference, etc.).
NewSenior Customer Technical Support Specialist, 2nd Shift - REMOTE Danaher CorpSenior Customer Technical Support Specialist, 2nd Shift - REMOTENew York, NYRemote$33–$40 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
NewSenior Customer Technical Support Specialist, 3rd Shift (4 x 10-hour days) - REMOTE Danaher CorpSenior Customer Technical Support Specialist, 3rd Shift (4 x 10-hour days) - REMOTENew York, NYRemote$31–$41 / hourThe essential requirements of the job include: Associate, vocational or equivalent degree in any of the following disciplines: biology, clinical lab science, biomedical engineering, electrical engineering, chemistry, AND 3+ years of industry-related experience with Beckman Coulter Clinical Chemistry and Immunoassay Instrumentations; Ability to clearly articulate and provide direction over the phone. In this role, you will have the opportunity to: Field customer calls to facilitate a 24/7 support function and resolve hardware, software, assay and training-related issues of Beckman Coulter's existing customer base using the most cost-effective solution through telephone and other forms of communication (i.e. email, video conference, etc.).
NewSenior Customer Technical Support Specialist, 1st Shift - REMOTE Danaher CorpSenior Customer Technical Support Specialist, 1st Shift - REMOTENew York, NYRemote$31–$41 / hourIn this role, you will have the opportunity to: Field customer calls to facilitate a 24/7 support function and resolve hardware, software, assay and training-related issues of Beckman Coulter's existing customer base using the most cost-effective solution through telephone and other forms of communication (i.e. email, video conference, etc.). The essential requirements of the job include: Associate, vocational or equivalent degree in any of the following disciplines: biology, clinical lab science, biomedical engineering, electrical engineering, chemistry, AND 3+ years of industry-related experience with Beckman Coulter chemistry and immunoassay instrumentation.
Senior Customer Technical Support Specialist - 2nd Shift- REMOTE Danaher CorpSenior Customer Technical Support Specialist - 2nd Shift- REMOTENew York, NYRemote$31–$41 / hourThe essential requirements of the job include: Associate, vocational or equivalent degree in any of the following disciplines: biology, clinical lab science, biomedical engineering, electrical engineering, chemistry, AND 3+ years of industry-related experience with Beckman Coulter Clinical Chemistry instrumentation - experience with Beckman Coulter's Chemistry instruments (i.e. AU 8-series; DxC700AU; DxC500AU). In this role, you will have the opportunity to: Field customer calls to facilitate a 24/7 support function and resolve hardware, software, assay and training-related issues of Beckman Coulter's existing customer base using the most cost-effective solution through telephone and other forms of communication (i.e. email, video conference, etc.).
13F Fire Support Specialist Army National Guard of the United States13F Fire Support SpecialistNY$200–$250 / weekIn this role, you will become an expert communicator as you establish, maintain, and operate communications equipment; operate laser range finders; encode and decode messages; assist in preparing and distributing fire support plans; and determine target locations using computers or manual calculations. You will provide the intelligence needed to support infantry and tank units in combat operations while learning highly sought-after skills that will help you in your civilian career.
PPE Tech Support Specialist Perseus Operating GroupPPE Tech Support SpecialistNYSummary: As a member of the PPE Technical Support team, the PPE Technical Support Specialist provides users of the Optimal Blue Product and Pricing Engine with excellent customer service, issue resolution and education/training on new product updates and enhancements. • Communicates business trends and/or operational issues or other information that may impact client satisfaction with the appropriate internal parties like sales or client success.
Technical Support Specialist The Constant Co LLCTechnical Support SpecialistNY$25–$30 / hourWith 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In this role, you will serve as part of a triage and support function, responding to customer inquiries and system alerts, diagnosing issues using established tools and procedures, and escalating complex problems to Technical Support Engineers, System Administrators, and Engineering teams as needed.
Technical Support Specialist Veralto CorpTechnical Support SpecialistNYRemote$52,200–$91,400 / yearAn associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. As part of the Linx team and the broader Veralto network, you'll work with products that make an everyday impact on the food, medicine, and essential goods we all rely on-while building a meaningful, long-term career.
Technical Support Specialist Regal Voice, IncTechnical Support SpecialistNew York, NY$60,000–$80,000 / yearPrevious experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.). Youll work closely with teams across the company, including Customer Success, Product, and Engineering, to solve problems, learn how complex systems work, and improve the overall customer experience.
Admin Computer Support Specialist STAFF TODAYAdmin Computer Support SpecialistJamaica, NYMany provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electtronic mail, and operating systems. Must have advanced computer and software skill/knowledge beyond thiose define in Computer Operator including skills in multiple software.
EverPro - Technical Customer Support Specialist (Remote) EverCommerce IncEverPro - Technical Customer Support Specialist (Remote)Remote$50,000–$65,000 / yearThis Tier 1 Support position requires a knowledge of accounting and business management principles, Microsoft SQL, network architecture, distributed computing and storage as well as virtual machine configuration to diagnose issues within Customer environments, handling and resolving technical queries transferred from the Tier 1 support team by performing the following: Monitor and respond in a timely manner to ticketing queues, escalations, and emails. Bold Group is the industrys trusted provider of mission-critical alarm monitoring and financial management technology offering flexible, automated solutions that streamline customer workflows with improved efficiencies and consistent processes that enable critical response services that safeguard life and property.
Technical Customer Support Specialist Frontify AGTechnical Customer Support SpecialistNY$82,000–$90,000 / yearYou'll resolve issues with speed and care across email, chat, and the occasional call - from everyday product questions to hands-on SSO and custom domain setups - and you'll make sure every customer leaves an interaction feeling looked after, not just closed out. Just as importantly, you'll help our support system get smarter over time: improving our knowledge base, sharpening what our AI tooling can resolve on its own, and turning recurring problems into permanent fixes.
Training and Field Support Specialist (Active Top Secret Required) NANA Regional Corporation IncTraining and Field Support Specialist (Active Top Secret Required)NY$110,000–$115,000 / yearThe qualified Training & Field Support Specialists will enhance our client's workforce by creating comprehensive course materials for analytical applications, conduct training sessions in both virtual and traditional classroom settings, and provide ongoing end-user support. For our government customers , Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers' missions safely, securely, and efficiently.
Attendee Support Specialist Opus AgencyAttendee Support SpecialistNY$62,000–$66,000 / yearp>The Attendee Support Specialist is responsible for assisting and executing tasks related to event registration customer service, which includes answering and directing incoming calls, email, and online chat from attendees, clients, hotels, and team members, pulling reports and other projects as assigned. 2-3+ of experience in a relevant role is required, with preference for experience in technical customer service using the following tools: Cvent, Rainfocus, Stova (Aventri, eventcore, MeetingPlay), and Swoogo.
Support Specialist ForaSupport SpecialistNew York City, New YorkAs a Support Specialist, you'll develop working fluency across booking operations, account operations, finance operations, and advisor experience — handling everything from GDS rate discrepancies and commission inquiries to account changes, training questions, and policy guidance. Fora Travel, Inc. (“Fora”) uses an automated employment decision tool (AEDT) offered by Apriora Inc. dba Alex to assist with screening candidates for the Support Specialist role, based in our New York City office.
Technical Support Specialist Mozilla CorpTechnical Support SpecialistNYRemote$67,000–$77,000 / yearTroubleshoot Level 1 and Level 2 technical issues, including account setup, email configuration, SMTP, IMAP, JMAP, DNS, email authentication, and Thunderbird desktop client issues. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
IT Support Specialist Macpower Digital Assets Edge Private LimitedIT Support SpecialistNew York City, NY$35.21–$45.77 / hourJob Summary We are hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues. The expectation for this position is that you will apply deep troubleshooting skills and analysis, setting the bar for providing capabilities facilitating exceptional customer interactions to all users through tickets, systems, AV, and other mediums of engagement.