NewChange Management Specialist, Finance Transformation MYR GroupChange Management Specialist, Finance TransformationWestminster, CO$80,000–$100,000Throughout our history, we have partnered with utilities, municipalities, commercial clients, and developers to deliver some of the largest and most notable projects including transmission/distribution/substation, commercial and industrial, storm restoration, and renewable (solar and wind farms) energy. Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.
Child Life Specialist - FT Days - Pediatrics and PICU - Parker Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - ParkerParker, COFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
Support - Product Support Specialist ALine IncSupport - Product Support SpecialistCOThe Product Support Specialist contributes to the success of ALINE by ensuring that ALINE software users are provided with timely support and solutions and reinforcing the companys commitment to an empathy-based customer experience. That's why everything we build is designed to support stronger collaboration, seamless workflows, and more meaningful experiences for residents, families, and care teams alike.
Technical Support Specialist - Mining Technology, Services Hexagon ABTechnical Support Specialist - Mining Technology, ServicesLakewood, CONecessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. IsSRCFlow==''no''))" class="listContainer mainListContainer baseColorPalette" ng-class="{powerSearch: bPowerSearchVisible, desktopOnly: bHideMainJobList}">.
Construction Technical Support Specialist Vestas Wind Systems ASConstruction Technical Support SpecialistDenver, COConstruction Technical Support Specialist - Remote The Construction Technical Support, Specialist is a support function for Construction under the Installation Performance Management Team, with tasks ranging from onsite auditing, tooling support, CIM assistance, and various onsite and remote project meetings, tasks and support. Competencies: Clear and effective oral and written communication skills Demonstrates well-developed organizational capabilities Excellent computer knowledge, with MS Office products, including Word, Excel, PowerPoint, and One Note.
Technical Support Specialist - AutoCAD Elec Autodesk IncTechnical Support Specialist - AutoCAD ElecDenver, CO$60,100–$107,690 / yearOur specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication. Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.
Replay Technical Support Specialist DVSportReplay Technical Support SpecialistDenver, COFull timeat DVSport | Denver, CO / Remote Ever wonder what officials watch so they can efficiently confirm or overturn a play, what players are studying on the sideline during a game, how teams prepare for an opponent using video, what gives sports broadcasters the ability to analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging officiating calls. Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software and hardware development needs, and participating in various replay meetings, clinics, and industry events.
Technical Support Specialist 2 Garmin International, Inc.Technical Support Specialist 2Boulder, ColoradoFull timeResearch, resolve, and respond to questions received via telephone calls, e-mail, walk-ups, and callbacks in a timely manner among company sites, in accordance with current procedures to ensure distribution of knowledge and positive impact on user satisfaction. Provide reliable solutions to a variety of problems using sound problem solving techniques including performing root cause analysis and identification of corrective action for given problems.
Technical Support Specialist 2 Garmin LtdTechnical Support Specialist 2Boulder, COIn this role, you will be responsible for providing first and second level support to end users and responding to their needs and/or alerts through moderately complex troubleshooting, resolution or escalation steps. Overview We are seeking a full-time Technical Support Specialist 2 for Garmin's Boulder, CO location.
Technical Support Specialist (Pharmacy Automation) - Denver, CO KUKA AGTechnical Support Specialist (Pharmacy Automation) - Denver, CODenver, CO$55,000–$62,000 / yearThe Technical Support Specialist (TSS) will provide support and basic issue resolution to all Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic medium, such as network access into client System Control Centers. Update and provide recommended parts lists to clients, promote parts orders, and recommend inventory stocking levels to customers as required.
HV Training and Technical Support Specialist (Remote) SOLV Energy LLCHV Training and Technical Support Specialist (Remote)CORemote$113,100–$141,375 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee.
Ecosystem Technical Support Specialist (Hybrid) Motorola Solutions IncEcosystem Technical Support Specialist (Hybrid)Westminster, CO$55,000–$65,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Help to ensure all tiers of technical support are informed of product enhancements by working closely with development teams to share vital platform insights.
Technical Support Specialist UDR IncTechnical Support SpecialistHighlands Ranch, CO$25.67–$30 / hourUDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. GENERAL SUMMARY OF DUTIES: The Technical Support Specialist is responsible for providing Tier 1 support to our internal and external international users for all IT issues.
NewRTS Sr Technical Support Specialist. Thermo Fisher Scientific IncRTS Sr Technical Support Specialist.Arvada, CO$49.58–$74.38 / hourWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
Technical Support Specialist - Denver Legora ABTechnical Support Specialist - DenverDenver, CODeliver exceptional support: Take end-to-end ownership of customer issues for our enterprise clients, delivering fast, precise, and high-quality resolutions in high-stakes, time-sensitive environments. Master the product: Develop deep expertise in Legora's platform to diagnose and resolve complex, high-impact issues that require structured thinking and sound judgment.
IT Support Specialist StratAcuity Staffing Partners IncIT Support SpecialistBoulder, COIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Technical Support Specialist Upwind Security IncTechnical Support SpecialistCOWith industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. You'll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Medical Support Specialist (LPN Nurse) - Plasma Center Biolife Plasma ServicesMedical Support Specialist (LPN Nurse) - Plasma CenterColorado Springs, CO$26.88–$36.96 / hourThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
Medical Support Specialist (RN Nurse) - Plasma Center Biolife Plasma ServicesMedical Support Specialist (RN Nurse) - Plasma CenterColorado Springs, CO$36.96–$50.82 / hourThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
Medical Support Specialist (Paramedic/EMT-P) - Plasma Center Biolife Plasma ServicesMedical Support Specialist (Paramedic/EMT-P) - Plasma CenterColorado Springs, CO$26.88–$36.96 / hourThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
Sales Support Specialist - Total Wine (Denver Metro Area) Eagle Rock Distributing CompanySales Support Specialist - Total Wine (Denver Metro Area)Monument, CO$21–$23 / hourThis role will generate sales by thoroughly servicing customers through proper restocking and rotation of products in coolers, shelves, displays, and back stock receiving areas. Management reserves the right to revise the job description and to require that other tasks be performed when circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Technology Support Specialist I or II Colorado Mountain CollegeTechnology Support Specialist I or IICO$77,563.20–$86,195.20 / hourExamples may include a High School Diploma/GED and five years of PC/Mac and/or network support or related work experience; Associate's Degree from an accredited institution and three years of PC/Mac and/or network support or related work experience; Bachelor's Degree from an accredited institution in computer science or related IT field with one year of PC/Mac and/or network support or related work experience; or equivalent education and experience that will provide the necessary knowledge, skill and abilities to perform the functions of the position. Performs ongoing installation, training, technical and support services for all personal computers (PCs), Apple devices, instructional hardware, instructional software and related peripherals and general support for server equipment, data network equipment, telecommunication equipment, and video streaming conferencing equipment under the direction of the Director of Technical Support Services and/or the IT Technical Support Services Team.
NewPeer Support Specialist/Trainee - MCAT - Mon-Fri 12PM-8:30PM Frontier Behavioral HealthPeer Support Specialist/Trainee - MCAT - Mon-Fri 12PM-8:30PMDenver, CO$20.79–$25.33 / yearCertified Peer Support Specialist or Certified Peer Support Specialist Trainee Credential from the WA State Department of Health OR: If an Applicant does not have an active or pending Certified Peer Support Specialist or Certified Peer Support Specialist Trainee Credential from the WA State Department of Health, then must apply for the Certified Peer Support Specialist TRAINEE credential within 90 days of start date. Provide supportive services, drawing on common experiences as a peer, providing on‑going support to all clients including children and youth for Child and Youth positions, by encouraging them to regain hope and control over their own lives, and to be active participants in resolving their crisis.
IT Support Specialist - Onsite Julie HaganIT Support Specialist - OnsiteGreenwood Village, Colorado$30–$36 / hourThis role requires a strong customer-first mindset, technical expertise across Windows, Apple, and mobile platforms, and the ability to communicate effectively with both technical and non-technical audiences. The Endpoint Support Specialist will be responsible for managing, provisioning, and supporting endpoint devices, ensuring seamless technology experiences for all users.
IT Support Specialist Julie HaganIT Support SpecialistGreenwood Village, Colorado$30–$36 / hourThis role requires a strong customer-first mindset, technical expertise across Windows, Apple, and mobile platforms, and the ability to communicate effectively with both technical and non-technical audiences. The Endpoint Support Specialist will be responsible for managing, provisioning, and supporting endpoint devices, ensuring seamless technology experiences for all users.
Sales Support Specialist - Monument Eagle Rock Distributing CompanySales Support Specialist - MonumentMonument, COThis role will generate sales by thoroughly servicing customers through proper restocking and rotation of products in coolers, shelves, displays, and back stock receiving areas. Management reserves the right to revise the job description and to require that other tasks be performed when circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Sales Support Specialist - Glendale, Denver, Commerce City Eagle Rock Distributing CompanySales Support Specialist - Glendale, Denver, Commerce CityMonument, CO$21–$23.50 / hourThis role will generate sales by thoroughly servicing customers through proper restocking and rotation of products in coolers, shelves, displays, and back stock receiving areas. Management reserves the right to revise the job description and to require that other tasks be performed when circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Sales Support Specialist - Thornton/Westminster/Commerce City/Northglenn Eagle Rock Distributing CompanySales Support Specialist - Thornton/Westminster/Commerce City/NorthglennMonument, CO$21–$23.50 / hourThis role will generate sales by thoroughly servicing customers through proper restocking and rotation of products in coolers, shelves, displays, and back stock receiving areas. Management reserves the right to revise the job description and to require that other tasks be performed when circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Bilingual Customer Support Specialist Procare SolutionsBilingual Customer Support SpecialistDenver, ColoradoWe recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Deliver excellent customer service and support to end-users via remote connection over the telephone for up to 80% of the workday, while using and operating automated call distribution phone software and Salesforce Service Cloud.
Customer Support Specialist Procare SolutionsCustomer Support SpecialistDenver, ColoradoWe recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Deliver excellent customer service and support to end-users via remote connection over the telephone for up to 80% of the workday, while using and operating automated call distribution phone software and Salesforce Service Cloud.
IT Support Specialist II Shorr PackagingIT Support Specialist IIAurora, ColoradoThe IT Support Specialist II performs deeper analysis and troubleshooting across endpoint, network, and collaboration technologies, assists with system administration tasks, and contributes to continuous improvement of IT support processes. Contributes to the development of the Service Desk’s ticket management platform including developing and enhancing self-help guides and knowledge articles to improve support operations.
NISSC 3 Systems Support Specialist III AMERICAN SYSTEMSNISSC 3 Systems Support Specialist IIICheyenne Mountain, ColoradoFull timeAMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. These positions deliver technical and operational support for multiple mission systems by providing onsite and oncall coverage for system administration, troubleshooting, maintenance, and user support in a TS/SCI environment.
NewFinancial Management PPBE Support Specialist, SME Galapagos Federal Systems LLC.Financial Management PPBE Support Specialist, SMEColorado Springs, Colorado$180,000–$190,000 / yearFull timeThe Financial Management PPBE Support Specialist, SME will: Provide senior-level financial management and PPBE expertise in support of System Delta 81 and the Operational Test and Training Infrastructure (OTTI) Integrated Program Office (IPO), ensuring resources are effectively planned, programmed, budgeted, and executed to support United States Space Force mission objectives. In this senior-level role, you will provide strategic financial management expertise and executive-level support to the United States Space Force (USSF), helping shape resource decisions, strengthen program execution, and advance the readiness and operational effectiveness of critical space missions.
Brownfields Program Support Specialist (SCO-889) National Experienced Workforce SolutionsBrownfields Program Support Specialist (SCO-889)Denver, ColoradoThe Senior Environmental Employment (SEE) Program offers unique opportunities in Scientific, Technical, and Administrative / Office support for individuals age 55 and over and per EPA Policy applicants must be US Citizen to support the Environmental Protection Agency (EPA) through a grant administered program through National Experienced Workforce Solutions (NEW Solutions). Provide technical and moderate professional support to the Brownfields Program by organizing and maintaining program files and collaboration sites, tracking grant and program data, supporting reporting and measures development, and assisting with SOPs, process improvements, and outreach communications.
Property Management Systems Support Specialist - YARDI Monarch Investment and Management Group LLCProperty Management Systems Support Specialist - YARDICO$26–$31 / hourAs a Yardi Systems Support Specialist I, you'll be the go-to for 1st level Yardi - providing support, troubleshooting, and guidance to ensure our teams can use the platform effectively and efficiently. If you love solving problems, streamlining systems, and making an impact across a growing organization, we want to hear from you!
IT Support Specialist Aspen Skiing Company, L.L.C.IT Support SpecialistAspen, CO$27–$28 / hourPlease note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally.
Product Support Specialist Cooley LLPProduct Support SpecialistCO$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
NISSC III Systems Support Specialist III American Systems CorpNISSC III Systems Support Specialist IIICOBachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
NISSC 3 Systems Support Specialist AMERICAN SYSTEMSNISSC 3 Systems Support SpecialistCheyenne Mountain, ColoradoFull timeBachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
Medical Support Specialist (LPN Nurse) - Plasma Center TakedaMedical Support Specialist (LPN Nurse) - Plasma CenterColorado Springs, ColoradoThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). .
Medical Support Specialist (Paramedic/EMT-P) - Plasma Center TakedaMedical Support Specialist (Paramedic/EMT-P) - Plasma CenterColorado Springs, ColoradoThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). .
Medical Support Specialist (RN Nurse) - Plasma Center TakedaMedical Support Specialist (RN Nurse) - Plasma CenterColorado Springs, ColoradoThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). .
Corrections Support Specialist Trimble IncCorrections Support SpecialistWestminster, CO$58,300–$80,100 / yearWhat Makes This Role Great: In this role, you will be at the forefront of supporting cutting-edge global GNSS correction networks like Trimble RTX and Trimble VRSNow, directly influencing high-accuracy positioning capabilities worldwide. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
Senior Yardi Support Specialist Envolve Client Services Group LLCSenior Yardi Support SpecialistDenver, COwill be responsible for providing technical and customer support, troubleshooting Yardi software issues, and ensuring effective communication with the Yardi Support team and users. Bachelors degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Technical Tax Support Specialist Gusto IncTechnical Tax Support SpecialistDenver, CO$23.51–$27.43 / hourBecause the team tracks trends, surfaces feedback, and partners closely with groups like TaxRes, Customer Care, Tax Filing Compliance, and Compliance Operations, our work directly shapes better processes and better customer outcomes. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
IT Support Specialist Guarantee Electrical Co IncIT Support SpecialistColorado Springs, COPerforms Tier 1 and higher issue resolution for incoming help requests from end users, including installing and upgrading software and installing hardware. Provides technical advice and guidance relative to problems involving user interface, browser, hardware, mobile devices and supporting software.
NewIT Support Specialist Networking & Server Pro Beyond IT SupportIT Support Specialist Networking & Server ProAurora, COSuccessful candidates will need strong diagnostic and interpersonal skills, a reliable mode of transportation for travel, and familiarity with tools like ConnectWise. Beyond IT Support in Aurora, Colorado is looking for an IT Support Specialist to assist with technical issues related to Microsoft applications and operating systems.
Customer Support Specialist 1stdibs.Com IncCustomer Support SpecialistCO$24.50–$27 / hourAs a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries. As 1stDibs' newest Customer Support Specialist, you will provide a seamless purchasing experience, ensuring all details of an order are executed with the highest level of service.
NISSC 3 Systems Support Specialist II American Systems CorpNISSC 3 Systems Support Specialist IICOBachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
Technical Product Support Specialist II Zoll Data Systems, Inc.Technical Product Support Specialist IIBroomfield, CORemote$18–$28 / hourHandle complex technical issues independently, escalating only critical or unresolved problems to senior team members or CSO teams (e.g., Software Support, Implementation) or other departments (e.g., Product/R&D, SRE, IT App Hosting, Sales) as necessary, using Atlassian Jira Service Desk for handoffs. Advanced Technical Expertise: Strong working knowledge of enterprise software components-including SQL Server, networking, VMware, and operating systems-allowing for efficient, high-quality technical support and troubleshooting.