Key Responsibilities** + Provide **Tier 2 technical support** for PMIS platforms, troubleshooting system issues, workflows, and reporting discrepancies; escalate issues as needed + Administer **user access, security roles, and project setup** , ensuring compliance with contractual and project requirements + Support and maintain **PMIS applications (e.g., PMWeb, Santrack)** , including configuration, testing modules, workflows, and reporting tools + Develop and deliver **training programs and user guides** for internal staff, consultants, and contractors across multiple user groups + Troubleshoot and validate **data integrity** , including QA/QC of project data, reporting outputs, and system integrations + Support **timekeeping systems administration** , including user account management, batch processing, SAP BOE configuration, and Adobe EchoSign workflows + Perform **software installations, updates, and system configurations** across project environments + Collaborate with stakeholders to **improve system usability** , including UI enhancements, workflow optimization, and reporting improvements + Participate in configuration and requirements meetings to support continuous system improvement and alignment with project needs + Ensure proper documentation and compliance for **consultant and contractor system access and onboarding** **Qualifications** **Minimum Qualifications** + **Bachelor’s degree** in Information Technology, Computer Science, Engineering, or related field **+ 2 years of relevant experience** , or demonstrated equivalency of education and experience + Must be able to pass **TSA background screening and drug/alcohol testing** for airport badging + Valid **driver’s license** and ability to meet client driving requirements **Preferred Qualifications** + Experience supporting **Project Management Information Systems (PMIS)** in a professional environment + Proficiency in **Microsoft Excel** + Experience with **software troubleshooting, system integrations, and error resolution** + Strong analytical, problem-solving, and communication skills + Ability to work both independently and in a team-oriented environment + Experience supporting PMIS platforms such as **PMWeb, Procore, Oracle Unifier, or Prolog** + Experience in **construction, infrastructure, or capital program environments** + Familiarity with **timekeeping systems and workflow automation tools** + Exposure to **reporting tools, scripting, or system configuration** + Experience supporting **public sector or airport/aviation projects** **Additional Information** + Sponsorship is not available for this position Offered rate of compensation will be based on individual education, qualifications, experience, and work location. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.