214 Results for

Support Specialist Jobs in Atlanta, GA

Jobs

Atlanta, GA

p>We Are Looking For:

Candidate with a minimum 3 plus years of experience in a technical support or system administration role in a networking/security company or equivalent education Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable Deep working knowledge of operating systems - Windows, OSX, Unix/Linux Strong understanding of TCP/IP, routing protocols, L2/L3 switching Experience with security products - firewalls, IDS/IPS, VPN, virus scanning Strong troubleshooting and problem-solving skills Past experience using AI tools to help the effectiveness of day-to-day activities Previous call center experience, preferably supporting data networking products and/or security products is desirable A working understanding of knowledge management principles in daily workflow; KCS framework experience is an added advantage Ability to work in the office 4 days a week Possibility of an on-call rotation Strong communication skills, both written and verbal. Consultation of technical documentation, bulletins, and release notes for known problems Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions Follow up on technical cases including proper escalation and management of the case until case closure Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation.

30+ days ago

Atlanta, GA

The Koch Technology Swarm team (Technical Support) is knowledge-centered and provides timely, consumer-focused support related to IT end user services for all Koch companies. Starting and ending with knowledge, we partner with our consumers and help address tasks and resolve problems, reducing downtime and improving productivity.

14 days ago

$36,500–$53,475 / year

Diagnose and resolve hardware, firmware/app versions, peripherals (printers, scanners, cash drawers, displays), and networks (Wi‑Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools. 2+ years' supporting POS or payments in a merchant-facing environment (payment processing, EMV, peripherals, device lifecycle) or equivalent hands-on POS troubleshooting experience.

30+ days ago

$54,000–$80,000 / year

Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

26 days ago

Peachtree City, GA

Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Overview Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing.

30+ days ago

Atlanta, GA

$60,100–$107,690 / year

Our specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication. Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.

30+ days ago

Norcross, Georgia

We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. REQUIREMENTS: • Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in technical support, service, or engineering role with complex analytical or scientific instrumentation.

22 days ago

Atlanta, GA

Full time

li>Working with the Tier 1 AI agent: You're the quality bar for the AI's responses: reviewing its drafts when it flags low confidence, retraining it when it gets a recurring case wrong, and writing the knowledge base articles it draws from. You own the rest: triage oversight for the AI agent, ticket lifecycle from new through solved, every escalation that goes to Orka development, platform engineering or product, and a defined set of Tier 1 software processes that customers depend on.

9 days ago

Atlanta, GA

$55,000–$71,000 / year

You own the rest: triage oversight for the AI agent, ticket lifecycle from new through solved, every escalation that goes to Orka development, platform engineering or product, and a defined set of Tier 1 software processes that customers depend on. Working with the Tier 1 AI agent: You're the quality bar for the AI's responses: reviewing its drafts when it flags low confidence, retraining it when it gets a recurring case wrong, and writing the knowledge base articles it draws from.

12 days ago

Atlanta, Georgia

Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

30+ days ago

Atlanta, GA

$54,400–$70,000 / year
Full time

Technical Support Specialist Secret Clearance | Security+ Required **Night Shift Opening Only We are looking to hire an IT Administrator to provide support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). Monitors and analyzes job schedules and consults with appropriate functional, programming, and technical staffs to optimize job schedules.

30+ days ago

Remote

You''ll be a great fit if you: Exude problem-solving skills & technical proficiency - you can effectively and efficiently identify, diagnose, and resolve technical issues & you have in-depth knowledge of refrigeration systems and food service equipment, with a strong understanding of their operation, maintenance, and troubleshooting. Ready Kitchen Warranty is seeking an experienced Food Service Equipment Technical Support Specialist (Remote Technical Support) with a strong background in commercial kitchen equipment, including both hot-side and refrigeration food service equipment.

27 days ago

Marietta, Georgia

You’ll play a key role in keeping operations running smoothly by resolving problems quickly, communicating clearly, and maintaining accurate records of support activity. This role focuses on troubleshooting hardware and software, guiding users through issues, and ensuring customers stay up and running.

30+ days ago

Douglasville, GA

$22.80–$31.35 / hour

The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).

12 days ago

Atlanta, GA

SkillRequired / DesiredAmountof ExperienceTechnical front end and back end 3rd party software supportRequired7YearsAgile Assets/Trimble Asset Management System SupportHighly desired5YearsJavaScript and Groovy ScriptRequired5YearsDatabase development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQLHighly desired5Years . •High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

30+ days ago

Atlanta, GA

High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Technical Skills – experience and knowledge which include the following: Java or Other programming language.

30+ days ago

Atlanta, GA

Qualifications: High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

30+ days ago

Atlanta, GA

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

30+ days ago

1390 Ridgeview Drive Allentow, GA

High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

30+ days ago

Atlanta, GA

Qualifications: "High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

30+ days ago

Atlanta, GA

This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Associate's/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five years of related experience.

1 day ago

Conyers, GA

This role involves troubleshooting production issues, supporting cloud environments, and ensuring smooth operation of various agency systems. We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.

30+ days ago

Atlanta, GA

We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

30+ days ago

Atlanta, Georgia

We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

30+ days ago

Atlanta, GA

$90,000–$157,500 / year

Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.

30+ days ago

Conyers, GA

Responsibilities:This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Associate's/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five years of related experience.

1 day ago

Atlanta, GA

Contractor

High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

30+ days ago

Smyrna, GA

Full time

For someone looking to progress their role, the Junior Help Desk Technician naturally leads into roles such as: the Senior Help desk Technician, Network Engineer, Account Manager, Virtual CIO, CTO or Service Delivery Manager.

JOB TITLE:

Junior / Level 1 Help Desk Technician.

7 days ago

Alpharetta, GA

Remote

Learn more at www.ncfgiving.com.

Receives, triages, and manages incoming support tickets in accordance with established priority levels, SLA targets, and quality ticket handling best practices, ensuring accurate categorization, clear documentation, and timely resolution or escalation.

30+ days ago

Atlanta, GA

Troubleshoot and support PC, laptop (Win 10/11), scanners and local and network printers, google print, chrome boxes and other field system support. •Monitors Service Now ticket queue, responds to tickets in a timely manner and provides follow-up with end users.

1 day ago

Conyers, GA

p>This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Experience providing operations support to triage production incidents and engage with respective partners to restore services and post incident review to prevent future occurrences.

Today

Alexandria, GA

This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Associate's/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five years of related experience.

30+ days ago

Conyers, GA

A+, Network+, Cloud+ or equivalent) MUST UPLOAD CERTIFICATIONRequired Experience with using ServiceNowRequired Years Experience with resolvingTCP/IP network issuesRequired Years Experience in automation and provisioning technologies, such as AWS CLI and TerraformRequired Years . Skills: SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveBachelor's degree from an accredited college or university in a related field such as computer and information technology, computer science, software Required Knowledge of basic network troubleshooting.

1 day ago

Conyers, GA

1 day ago

Atlanta, GA

$21–$24 / hour

The Classroom & Event Support Specialist plays a key role in ensuring smooth classroom and event operations at the Terry Executive Education Center (TEEC) in Atlanta. Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check.

26 days ago

Marietta, GA

$20–$22 / hour

p>To provide a safe blood supply that meets or exceeds the needs in each community we serve, and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities. Excellent customer service and taking ownership of issues are key elements of the position, demonstrated by research, monitoring escalated items and providing updates to supported users through resolution.

30+ days ago

Conyers, GA

table border="1" style="width:500px">SkillRequired /DesiredAmountof ExperienceBachelor's degree from an accredited college or university in a related field such as computer and information technology, computer science, software Required0Knowledge of basic network troubleshooting.Required3YearsKnowledge of Microsoft Windows Active Directory Domain Name Service and Dynamic Host Configuration Protocol.Required2YearsExperience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application softwareRequired2YearsKnowledge of Microsoft Active Directory local and group policy.Required2YearsProfessional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD CERTIFICATIONRequired0Experience with using ServiceNowRequired2YearsExperience with resolving TCP/IP network issuesRequired2YearsExperience in automation and provisioning technologies, such as AWS CLI and TerraformRequired2Years.

1 day ago

Atlanta, GA

With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. Role Description: As a Product Support Specialist, you will be providing exceptional customer service to our clients by providing technical support and answering complex questions on the function and usage of our product via telephone and or internet.

30+ days ago

Conyers, GA

$1,000–$1,000 / week

This position seeks an IT Support Specialist who will maintain business applications and critical infrastructure and provide management and support for additional systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Associate's/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five years of related experience.

1 day ago

Fayetteville, GA

Full time

We are currently looking for a Tier 1 Support Specialist to support the organization by providing technical support and troubleshooting assistance for hardware and software applications used at Impact Workforce Solutions.

You have worked with some of the following at an administrative level: PrismHR, Avionte, Bullhorn, UKG, Workday, Dayforce, Oracle, Beeline, SimplifyVMS, SAP Fieldglass, or anything similar.

30+ days ago

Fayetteville, GA

Full time

We are currently looking for a Software Support Specialist to support the organization by providing technical support and troubleshooting assistance for hardware and software applications used at Impact Workforce Solutions.

You have worked with some of the following at an administrative level: PrismHR, Avionte, Bullhorn, UKG, Workday, Dayforce, Oracle, Beeline, SimplifyVMS, SAP Fieldglass, or anything similar.

30+ days ago

Atlanta, Georgia

As a Client Support Specialist you would: Apply your understanding of OxBlue's equipment and technology knowledge to: anticipate client needs; provide clients with functional capabilities and a service experience that exceed their expectations; solve novel problems quickly and creatively. Using high-definition cameras, artificial intelligence features and an easily accessible interface, OxBlue provides effortless access to real-time accurate and actionable data.

Today

Conyers, GA

Troubleshoot and support PC, laptop (Win 10/11), scanners and local and network printers, google print, chrome boxes and other field system support. "Monitors Service Now ticket queue, responds to tickets in a timely manner and provides follow-up with end users.

1 day ago

Atlanta, GA

$60,100–$107,690 / year

In addition to reacting to customer issues, you may also contribute to multiple proactive support activities; develop and present webinars, hosting Q&A sessions on our online communities, and publishing technical articles in the Autodesk Knowledge Network (AKN). Engage with Autodesk customers from the Engineering, Natural Resources, and Infrastructure (ENI) community by providing solutions, direction, and general troubleshooting.

30+ days ago

Peachtree City, GA

What you will be doing: Our team of Customer Support Specialists have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

30+ days ago

Conyers, GA

$25–$25

div>

Duties and Responsibilities:

This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture.

1 day ago

Atlanta, GA

p>Preferred Qualifications: • Masters degree in English or related field in English • Must maintain a regular 40-hour per week schedule • Must be able to build and maintain relationships with a diverse group of people, meet deadlines, and work under minimal supervision • Must be able to lead seminars or workshops on a variety of academic topics for their colleagues and students • Must have a positive disposition and excellent interpersonal communication skills. The Academic Support Specialist is housed in the Academic Success Center (ASC) and provides academic support to ensure students develop the knowledge, skills, and confidence needed to become successful, independent learners.

30+ days ago

Atlanta, GA

Preferred Qualifications: • Masters degree in Mathematics or related field in Math • Must maintain a regular 40-hour per week schedule • Must be able to build and maintain relationships with a diverse group of people, meet deadlines, and work under minimal supervision • Must be able to lead seminars or workshop on a variety of academic topics for their colleagues and students • Must have a positive disposition and excellent interpersonal communication skills. The Academic Support Specialist is housed in the Academic Success Center (ASC) and provides academic support to ensure students develop the knowledge, skills, and confidence needed to become successful, independent learners.

30+ days ago

Remote

p>As an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment!

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.

30+ days ago

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Support Specialist Jobs in Atlanta, GA

Senior Technical Support Specialist Fortinet Inc

Technical Support Specialist Koch Inc

Clover Technical Support Specialist Fiserv Inc

Technical Support Specialist - Evening Relativity ODA LLC

Technical Support Specialist Hayward Industries, Inc.

Technical Support Specialist - AutoCAD Elec Autodesk Inc

Technical Support Specialist Thermo Fisher Scientific

Technical Support Specialist MacStadium

Technical Support Specialist MacStadium, Inc.

4PC- 295 - GA - DBHDD - IT Technical Support Specialist - 767094 4P Consulting

Technical Support Specialist Dunhill Professional Search of Wilmington, Inc.

Food Service Equipment Technical Support Specialist (Remote) The WebstaurantStore Inc

Bilingual Technical Support Specialist (Part-Time) Turf Tank

Medical Support Specialist Biolife Plasma Services

IT Senior Support Specialist 3 Syntricate Technologies Inc

IT Senior Support Specialist Apollo Technology Solutions LLC

IT Senior Support Specialist 3 Datasoft Technologies

IT Senior Support Specialist 3 KYYBA, Inc

GDOT IT Senior Support Specialist 3 PeopleNTech LLC

GDOT IT Senior Support Specialist 3 Expedite Talent Solutions

IT Support Specialist 3 VTal Technology Solutions LLC

IT Support Specialist in Conyers GA Onsite Syntricate Technologies Inc

Client Support Specialist EHB Marsh & McLennan Companies Inc

Client Support Specialist EHB Marsh McLennan

Front-Office Trading - Product Support Specialist AVP - Charles River Development State Street Corp

IT Support Specialist 3 Datasoft Technologies

IT Senior Support Specialist 3 Apidel Technologies

Technical Support Specialist SMB IT Solutions

IT Support Specialist, Tier I – Shared Services National Christian Foundation

GA DDS IT Support Specialist 3 Lancesoft

IT Support Specialist 3 (806331) NITELINES USA, INC

GA DDS IT Support Specialist 3 PeopleNTech LLC

IT Support Specialist 3 Conyers, GA 30013 Syntricate Technologies Inc

IT Support Specialist 3 Info Way Solutions LLC

Classroom & Event Support Specialist University of Georgia

Computer Support Specialist LifeSouth Community Blood Centers

GA DDS IT Support Specialist 3 Buzzclan

Product Support Specialist Aderant Holdings Inc

IT Support Specialist OP Consulting Group LLC

Tier 1 Support Specialist IMPACT WORKFORCE SOLUTIONS

Software Support Specialist - Hybrid IMPACT WORKFORCE SOLUTIONS

Client Support Specialist OxBlue

GA DDS IT Support Specialist 3 Spark Tek Inc

Technical Support Specialist, Civil 3D Autodesk Inc

Customer Support Specialist/ Cell Phone Repair DOUGLAS-PAULDING SERVICES LLC

GA DDS IT Support Specialist 3 TekWissen LLC

English Academic Support Specialist State of Georgia

Mathematics Academic Support Specialist State of Georgia

Technical Support Specialist Cold Side (Remote Work Schedule) Parts Town, LLC

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