p style="text-align:inherit"/>Brief description:The position involves assisting the Business Technology (BT) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility.
Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices.Provides after hours and round-the-clock support for emergency trouble calls when needed.