Technical Product Support Engineer (Unitary)- Remote Trane Technologies PlcTechnical Product Support Engineer (Unitary)- RemoteClarksville, TNRemote$89,585–$143,700 / yearSpecialists in this role must have vast field experience, giving them the knowledge required to: remotely guide customers through equipment and describe to them what they are seeing, keep that customer safe by evaluating their skill level, and can confidently determine the best course of action. Uses a variety of resources (experience, literature, people, and problem-solving skills) to remotely determine the root cause of an issue and determine the best course of action with the goal of putting the customer first.
NewSenior Technical Support Engineer Rocket SoftwareSenior Technical Support EngineerNashville, TNRemote$89,000–$120,150 / yearThis role involves independently troubleshooting escalated issues, performing detailed root-cause analysis, and mentoring junior engineers to drive overall team effectiveness. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.
ITS Support Engineer I Amazon.com IncITS Support Engineer INashville, TNAs a part of our IT Services team, you"ll have the opportunity to make a direct impact on Amazon"s corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on. As an ITS Support Engineer, you"ll be the go-to knowledge expert for Amazon"s corporate employees', providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted.
Technical Product Support Engineer (Unitary) CFO Trane U.S. -CFOTechnical Product Support Engineer (Unitary)Clarksville, TennesseeSpecialists in this role must have vast field experience, giving them the knowledge required to: remotely guide customers through equipment and describe to them what they are seeing, keep that customer safe by evaluating their skill level, and can confidently determine the best course of action. Uses a variety of resources (experience, literature, people, and problem-solving skills) to remotely determine the root cause of an issue and determine the best course of action with the goal of putting the customer first.
Support Engineer II Warby Parker IncSupport Engineer IINashville, TNWho You Are: 1+ years of experience in roles such as Technical Support Engineer, Desktop Support Engineer or similar, with a focus on scalable solutions and 1+ years in a customer-facing service role. They excel at deploying scalable solutions across our fleet of approximately 4,500 iOS devices, 500 macOS devices, 2,000 ChromeOS devices, and 250 Windows devices.
Desktop Support Engineer TechDigital CorporationDesktop Support EngineerMemphis, TNThe Employee Technology Experience Technician II is responsible for providing a broad scope of operational support which includes installs, moves, add, and change (IMAC) requests supporting the Desktop IT infrastructure in both office, lab and warehouse environments. Troubleshoots and develops technical solutions related to software and setup errors for engineers, technicians, and customers.
Physical Measurements Support Engineer Shimadzu Scientific Instruments IncPhysical Measurements Support EngineerTN$94,000–$96,500 / yearIn this role, you will deliver both pre- and post-sales support, including hands-on instrument demonstrations, customer installations, application training, troubleshooting, and preventive maintenance for assigned product lines. At least 2 years of experience in field support of physical measurement instrumentation; UTM, Hardness testers, thermal analyzer, Particle size analyzers, X-Ray, NDI CT scanner, or similar products.
Enterprise Support Engineer Trimble IncEnterprise Support EngineerKnoxville, TN$91,100–$125,200 / yearAs a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building advanced telemetry dashboards. What Makes This Role Great: In this role, you will be the primary technical advocate for our most strategic enterprise partners, directly influencing the stability and performance of their mission-critical ERP environments while shaping the future of construction cloud integrations.
Physical Measurements Support Engineer Shimadzu Scientific Instruments, Inc.Physical Measurements Support EngineerTN$94,000–$96,500 / yearPart timeIn this role, you will deliver both pre- and post-sales support, including hands-on instrument demonstrations, customer installations, application training, troubleshooting, and preventive maintenance for assigned product lines. At least 2 years of experience in field support of physical measurement instrumentation; UTM, Hardness testers, thermal analyzer, Particle size analyzers, X-Ray, NDI CT scanner, or similar products.
Remote Support Engineer - CT/MR/VL Canon USA & AffiliatesRemote Support Engineer - CT/MR/VLNashville, TNRemoteThis position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL).
AV Support Engineer WMEAV Support EngineerTennesseeThe Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams, providing technical proficiency in live sound production, a strong awareness of room acoustics, live sound mixing, knowledge and experience with wireless/RF transmission, stage management and level controls, technical knowledge and aptitude for general audiovisual systems, and the ability manage stage production in a compressed time frame. The successful candidate must be detail-oriented, maintain a strong work-ethic, possess exceptional communication skills, confidence in his/her technical abilities, and enjoy working in a highly iterative, agile and fast-paced environment, while maintaining the ability to work well under pressure while prioritizing multiple requests.
Desktop Support Engineer Ampcus IncorporatedDesktop Support EngineerGallatin, TNExperienced supporting corporate offices, retail locations, distribution centers, and remote employees while delivering high levels of customer satisfaction and technical service. Provide end-user technical support for desktops, laptops, servers, mobile devices, and peripherals.
L2 - MSP Support Engineer - USA Zazz It SolutionsL2 - MSP Support Engineer - USANashville, TennesseeThe successful candidate will spend the majority of their day on the phone and in tickets with end users, working through Tier 2 issues, escalating cleanly to senior engineers when warranted, and keeping our RMM and PSA hygiene in good order. Demonstrated competency troubleshooting Microsoft 365 (Exchange Online, SharePoint, OneDrive, Intune basics) and Microsoft Azure tenant administration at the support level.
Senior, Desktop/End User Support Engineer Humana IncSenior, Desktop/End User Support EngineerNashville, TN$80,900–$110,300 / yearThrough our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. • Maintain and ensure optimal functioning of office technology: conference room equipment, network infrastructure, digital signage, shared equipment, and related systems.
Support Engineer (Actus) LiveUSupport Engineer (Actus)Any, TNRemoteThis role focuses on hands-on troubleshooting, customer interaction, and close collaboration with engineering and operations teams to resolve issues efficiently and within defined SLAs. · Troubleshoot issues related to server deployments (customer-managed or company-provided), networking configurations, video encoding/decoding, and broadcast workflows.
Tier 3 Support Engineer Pennant Group IncTier 3 Support EngineerNashville, TNWe are a collection of independent, locally led healthcare companies united by a shared purpose and the CAPLICO values-Celebration, Accountability, Passion, Love, Intelligence, Customer Second, and Ownership. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.
IT Support Engineer I, Ops Tech Solutions (OTS) Amazon.com IncIT Support Engineer I, Ops Tech Solutions (OTS)Memphis, TNAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
Level 2 Support Engineer (Projects & Alignment) Vertical Talent SolutionsLevel 2 Support Engineer (Projects & Alignment)Knoxville, TennesseeThis role involves planning, scoping, and executing infrastructure upgrades, migrations, and deployments, as well as auditing client environments, identifying gaps, and remediating issues—especially in regulated environments. The ideal candidate is detail-oriented, security-focused, and comfortable working independently across multiple client environments.
NewClient Support Engineer INSPYR SolutionsClient Support EngineerNashville, TN$35–$37 / hourOur tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services. The Senior Client Support Engineer role will provide support for end users by troubleshooting hardware, software, mobile devices, printers, phones, conference room technology, and other office equipment.
IT Support Engineer IDRIT Support EngineerBrentwood, TENNESSEERemoteThe information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. This role involves providing technical support for SMB clients, managing on-site and remote troubleshooting, and maintaining client relationships within a flexible work environment.
AI Support Engineer TechDigitalAI Support EngineerNashville, TNKey responsibilities include day-to-day operational support, incident triage and resolution related to AI APIs, model serving, pipelines, and data flows; monitoring AI health, performance, quality, and cost; coordinating with platform and middleware teams; supporting deployment and configuration of AI services and agent frameworks; performing root cause analysis, and maintaining runbooks, FAQs, and operational documentation. The position requires 8–10 years of application or platform support experience with hands-on exposure to AI/ML environments, including AI platforms (e.g., Vertex AI or similar), LLM-based applications, RAG pipelines, AI APIs, Python scripting, and monitoring AI workloads for latency, usage, errors, and model drift.
Sr. Associate, Tech Support Engineer L3Harris Technologies IncSr. Associate, Tech Support EngineerNashville, TN2 years of prior related experience in schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including but not limited to soldering, wiring, PCB handling, and mechanical assembly. Ability to communicate effectively with a wide-range, diverse user community and present ideas and solutions in a user-friendly language to team members and to non-technical staff and end-users.
Senior IT Support Engineer International Merchandising CompanySenior IT Support EngineerTennesseeIn addition to resolving day-to-day incidents and service requests across desktops, mobile devices, office technology, AV, and Microsoft 365 services, this role will help improve service quality, documentation, onboarding and offboarding workflows, asset accuracy, and support processes that enable scale. This role is highly user-facing and operationally hands-on, providing Tier 1 and Tier 2 support for the Nashville office while partnering closely with regional and global IT teams to deliver consistent, high-quality end-user experience.
Senior IT Support Engineer WMESenior IT Support EngineerTennesseeIn addition to resolving day-to-day incidents and service requests across desktops, mobile devices, office technology, AV, and Microsoft 365 services, this role will help improve service quality, documentation, onboarding and offboarding workflows, asset accuracy, and support processes that enable scale. This role is highly user-facing and operationally hands-on, providing Tier 1 and Tier 2 support for the Nashville office while partnering closely with regional and global IT teams to deliver consistent, high-quality end-user experience.
NewRTS Sr Technical Support Engineer. Thermo Fisher Scientific IncRTS Sr Technical Support Engineer.Arlington, TN$45.08–$67.62 / hourWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
Senior HPC Support Engineer - Ethernet and AI Infrastructure NVIDIA CorpSenior HPC Support Engineer - Ethernet and AI InfrastructureTNWe are seeking a highly motivated Senior HPC Support Engineer - Ethernet / AI Infrastructure to be engaging with one of our prestige customers onsite and remote, passionate about data center and networking technologies, to provide comprehensive solutions for sophisticated installations, maintenance, or operations for a broad scope of groundbreaking networking products. What you will be doing: Ability to resolve sophisticated customer concerns and technical issues through meticulous research, reproductions, and solving problems for customers installing our products and supporting systems using Linux Operating Systems (multi-distro), with the focus on NVIDIA Ethernet Switching technologies and our End-to-End Solutions such as NVIDIA Spectrum-X.
Support Engineer Nephila Capital LtdSupport EngineerNashville, TNQualifications, Skills and Experience: A minimum of two years' experience supporting Windows in a corporate environment Basic understanding of Active Directory & Azure Active Directory, Microsoft 365 products, and user account management Familiarity with ticketing systems or IT service management tools Understanding of basic networking concepts Exposure to endpoint management tools is a plus, as is a basic understanding of PowerShell, SQL, and SQL Server Willingness to learn and develop technical skills across infrastructure and cloud technologies. A strong customer service mindset with a helpful and approachable attitude Good communication skills, with the ability to explain technical issues clearly to non-technical users Strong organizational skills and attention to detail A proactive and curious approach to learning and problem solving Ability to manage and prioritize multiple requests in a fast-paced environment A collaborative mindset and willingness to work closely with team members to resolve issues Eagerness to grow into a more advanced technical support role over time.
Support Engineer, Security Integrations Group (SIG) Amazon.com IncSupport Engineer, Security Integrations Group (SIG)Nashville, TNThrough continuous innovation in security technology, methodologies, and automation, the organization drives consistent, scalable, and data-driven improvements supporting Security & Loss Prevention (S&LP) performance while supporting business initiatives in a fast-changing operating environment. Amazon Worldwide Physical Security (PhySec) apart of Amazon"s Worldwide Operations Security (WWOS) is looking for a highly motivated, detail oriented individual to provide application support, troubleshooting, and customer issue resolution for the Security Integrations Group (SIG).
AV Support Engineer William Morris Endeavor EntertainmentAV Support EngineerTennesseeThe Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams, providing technical proficiency in live sound production, a strong awareness of room acoustics, live sound mixing, knowledge and experience with wireless/RF transmission, stage management and level controls, technical knowledge and aptitude for general audiovisual systems, and the ability manage stage production in a compressed time frame. The successful candidate must be detail-oriented, maintain a strong work-ethic, possess exceptional communication skills, confidence in his/her technical abilities, and enjoy working in a highly iterative, agile and fast-paced environment, while maintaining the ability to work well under pressure while prioritizing multiple requests.
System Protection Support Engineer Schweitzer Engineering Laboratories IncSystem Protection Support EngineerChattanooga, TN$84,200–$160,000 / yearAs a System Protection Support Engineer, a typical day might include: Working with customers to apply new technologies or solutions to their power systems. We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
Tier 3 Support Engineer Pennant ServicesTier 3 Support EngineerNashville, TennesseeWe are a collection of independent, locally led healthcare companies united by a shared purpose and the CAPLICO values — Celebration, Accountability, Passion, Love, Intelligence, Customer Second, and Ownership . The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.
Technical Support X-Ray Engineer MXR Imaging, Inc.Technical Support X-Ray EngineerPortland, TNFull timeProvide a high level of customer satisfaction by providing ongoing maintenance, technical Support, troubleshooting and repairs for medical imaging equipment, to include basic x-ray, both stationary and portable, digital imaging, PACS and networking environments, C-Arms, Ultrasound and Flouro systems. Strong verbal and written communication skills required to interact positively with all levels of customer personnel, co-workers and OEM support personnel to achieve positive results for our customers.
NewRemote Field Support Engineer - Lab Instrumentation Torrey HolisticsRemote Field Support Engineer - Lab InstrumentationMemphis, TNRemoteLECO is seeking a Field Support Engineer to help maintain analytical and metallographic systems across Tennessee, Arkansas, and Mississippi. This remote, salaried role involves extensive customer interaction and ongoing training, ensuring laboratories are running at peak performance.
IT Support Engineer ClearBalance HealthCareIT Support EngineerFranklin, TNThis role focuses on resolving day-to-day technical issues, provisioning and supporting endpoints and business applications, managing the lifecycle of IT equipment and software assets, and helping ensure employees have the tools and access they need to work effectively. Serve as a primary point of contact for help desk and end-user support, responding to tickets and service requests related to hardware, software, access, printing, mobile devices, and general IT issues.
NewManufacturing Support Process Engineer Careers Integrated ResourcesManufacturing Support Process EngineerMemphis, TNThe Manufacturing Operations Support Engineer will provide on floor technical support to manufacturing operations, work with investigation teams in solving complex manufacturing issues, identify opportunities to improve manufacturing processes and cGMP documentation and analyze manufacturing process control data. Familiarity with one or more upstream or downstream process unit operation design typically used in biotech manufacturing (cell expansion, fermentation & cell culture, harvest / clarification, purification).
Customer Support Engineer - CORE LancesoftCustomer Support Engineer - COREMemphis, TN$60Hands-on experience in managing, operating and supporting *** core network nodes (EPC/IMS/5GC) for both data and voice services. •Solid experience in Kubernetes and container environments for operating and managing Containerized Network Functions.
Client Support & Onboarding Engineer (Level 3) Vertical Talent SolutionsClient Support & Onboarding Engineer (Level 3)Knoxville, TennesseeThis role ensures every client is successfully transitioned into the managed services environment with complete documentation, proper configurations, and no gaps. The Client Support & Onboarding Engineer owns the end-to-end onboarding process for new clients while also serving as a Level 2 escalation point for the help desk.
Senior End User Support Engineer CommifySenior End User Support EngineerChattanooga, TN$120,000–$150,000As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. In this role, you will provide high-level technical support to end users, ensuring prompt resolution of IT issues and contributing to a seamless technology experience across the organization.
IT Systems Engineer III (Client Platforms Support) First Horizon CorpIT Systems Engineer III (Client Platforms Support)Memphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The ideal candidate will have strong experience in problem solving and incident management, including working through a variety of backend systems and core applications for purposes of research, logs analysis, testing, results validation and troubleshooting to resolve customer-facing issues.
Sales Engineer 2, Technical Product Sales Support Comcast CorpSales Engineer 2, Technical Product Sales SupportTNCisco Meraki Blackbelt 1, 2 and 3 - Cisco, Fortinet Network Security Expert Program - Associate - 1 (NSE-1) - Fortinet, Fortinet Network Security Expert Program - Associate - 2 (NSE-2) - Fortinet, Fortinet Network Security Expert Program - Associate - 3 (NSE-3) - Fortinet. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market.
Software Integration Engineer, IT Care Manager Support Covenant HealthSoftware Integration Engineer, IT Care Manager SupportKnoxville, TNCovenant Health Overview: Covenant Health is the region's top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area's fastest-growing physician practice division. Partner with engagement management and participate community forums to ensure project deliverable and timelines are met in order to deliver value to our stakeholders and business areas as committed.
NewInstrument Support Electrical Engineer Oak Ridge National LaboratoryInstrument Support Electrical EngineerOak Ridge, TNThis position resides in the HFIR Instrument Support Group in the HFIR Beamline Operations Section, Neutron Scattering Division, Neutron Sciences Directorate at Oak Ridge National Laboratory (ORNL). A minimum of 5 years of experience in electrical power distribution design, panel layout, or industrial/facility electrical systems, including field troubleshooting and installation.
Inside Sales Engineer Hoffman Mechanical Solutions IncInside Sales EngineerNashville, TNThe Inside Sales Engineer maintains and develops existing customer relationships through quality service and supporting their needs. Position Purpose: The Inside Sales Engineer assists outside sales in providing excellent customer service to our customers.
Software Engineer II - Java/J2EE UNUM GroupSoftware Engineer II - Java/J2EEUSA, TN$73,300–$150,500 / yearGeneral Summary: A core focus of this position is supporting Unum’s Total Leave teams through deep expertise in Fineos and custom Fineos development—including hands‑on configuration, Java‑based enhancements, and the integration of Fineos components into Unum’s broader ecosystem. Software Engineer 2 are responsible for the building and/or configuration of software solutions within their business portfolio with little to no oversight and exhibit a mastery of the application and technical skillset subject matter expertise for their area of responsibility.
Substation Engineer Consultant 2 Grid Sargent & Lundy LLCSubstation Engineer Consultant 2 GridChattanooga, TN$145,310–$222,001 / yearAs a Substation Engineer Consultant, you will: Support challenging assignments from individual projects, large projects, major programs, to large scale engineering only, Engineer Procure and EPC projects. This position will offer you the opportunity to manage project team(s) consisting of engineers, designers, estimators, controls and scheduling professionals involved in the design, modification, and analysis of new and existing high voltage substations.
Substation Engineer Consultant 2 - Grid Sargent & LundySubstation Engineer Consultant 2 - GridChattanooga, Tennessee$145,310–$222,001 / yearFull timeDescription: This position will offer you the opportunity to manage project team(s) consisting of engineers, designers, estimators, controls and scheduling professionals involved in the design, modification, and analysis of new and existing high voltage substations. Support challenging assignments from individual projects, large projects, major programs, to large scale engineering only, Engineer Procure and EPC projects.
Senior Substation Structural Engineer Black & Veatch Holding CoSenior Substation Structural EngineerChattanooga, TN$148,852–$248,578 / yearOur Technology, Commercial & Industrial Team has specialized capabilities focused on the latest needs for clients in a fast-growth technology-led arena of advanced manufacturing, and generative AI computing including gigafactories, bio/ag tech, data centers and distributed infrastructure. Knowledge Sharing, Innovation and Technology: Serves as a technical specialist and has knowledge and skill set to provide consultation and guidance to project teams in a particular practice area.
Staff Substation Structural Engineer Black & Veatch Holding CoStaff Substation Structural EngineerChattanooga, TN$120,406–$201,080 / yearOur Technology, Commercial & Industrial Team has specialized capabilities focused on the latest needs for clients in a fast-growth technology-led arena of advanced manufacturing, and generative AI computing including gigafactories, bio/ag tech, data centers and distributed infrastructure. Perform project administrative tasks, which may include any/all of the following: preparation of design fee estimates, monitoring progress against budget and schedule, management of project changes, and implementation of Black & Veatch Quality Control requirements.
Sales Engineer - Vision Jet Cirrus AircraftSales Engineer - Vision JetAlcoa, TennesseeFull timeThe Sales Engineer will assist in defining aircraft features packaging and pricing, develop product positioning, product messaging, communicate the value proposition to key stakeholders by organizing and planning the launch of new products through cross-functional team coordination, assist with demand generation ideas and activities, and gather, analyze and report market intelligence. Overview: The SF50 Sales Engineer will be the primary technical resource for the field sales and marketing including technical analyses, competitive analyses, operational expertise and sales proposal responses.