142 Results for

Support Engineer Jobs in Sterling, VA

Jobs

Arlington, VA

li>Diagnose and troubleshoot end user computing problems including analyzing the problem, identifying the appropriate resources, testing proposed fixes and following upto ensure the problem has been resolved.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

7 days ago

Reston, VA

$120,000–$175,000 / year

li>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

30+ days ago

Sterling, VA

strong> or via our Axon Privacy Web Form. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to

recruitingops@axon.com.

22 days ago

Reston, VA

li>Perform root cause analysis using diagnostics such as product logs, source code, network logs, server utilization, and database reports to provide solutions for issues related to purchase and activation, billing discrepancies, and lifecycle management. The Technical Support Engineer routinely acts independently while researching and developing solutions to customer issues and assists others in problem solving with specialty knowledge.

7 days ago

Sterling, VA

If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.

30+ days ago

$73,100–$117,000 / year

Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, expertise, value, and speed to ensure our customers are able to use our products efficiently and effectively. This position is responsible for providing omni-channel support for complex questions/problems for product suites to ensure our customers achieve their desired business outcomes.

30+ days ago

Reston, VA

$103,400–$167,200 / year

li>

AI Optimization & Troubleshooting: Leverage internal AI-powered diagnostic utilities, automated log analyzers, and machine learning tools to accelerate root-cause analysis, optimize multi-vendor troubleshooting workflows, and decrease time-to-resolution for complex network security events.

While the Company will consider applicants who have current work authorization and require a transfer of an existing H-1B visa, the Company is not currently considering applicants who require new visa sponsorship (including new H-1B petitions) or individuals currently in OPT/CPT status who will require future sponsorship to maintain work authorization.

14 days ago

p>You will work closely with customers, Product, R&D, and Customer Success teams to troubleshoot issues, provide tailored solutions, and improve the overall customer support experience. You will serve as a key technical point of contact, responsible for maintaining high customer satisfaction, meeting SLA commitments, and driving complex technical investigations through resolution.

15 days ago

Herndon, VA

As a part of our IT Services team, you"ll have the opportunity to make a direct impact on Amazon"s corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on. As an ITS Support Engineer, you"ll be the go-to knowledge expert for Amazon"s corporate employees', providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted.

30+ days ago

Mclean, VA

p>Keywords:

Field Engineer, C-UAS, Counter UAS, RF Systems, Radio Frequency, Technical Training, Customer Success, McLean VA, Onsite, National Security, Public Safety, FAA Part 107, Hardware Support, Software Troubleshooting, Field Deployments, Site Surveys, System Installation, Professional Services, Technical Documentation, SOW Development, Tier 2 Support, Vendor Management, RF Optimization. The ideal candidate will serve as a technical expert, delivering training, troubleshooting complex systems, and supporting field deployments across the U.S.

Responsibilities for the Field Training and Support Engineer include:

Deliver in-person and virtual technical training sessions for customers and service partners.

20 days ago

$40,001–$80,000 / year

li>

Experience in providing operational planning, development, and technical management of instructional technology systems and peripheral devices installed in classrooms, simulation centers, and learning spaces, as well as the maintenance of all such equipment. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services.

30+ days ago

Reston, VA

Full time

Leveraging an industry-leading scalable, multi-band network infrastructure, Inmarsat Government offers a suite of managed network services and end-to-end communication solutions to support users on land, at sea and in the air, even in the world’s most remote regions. The NOC Support Engineer is responsible for maintaining, modifying, and managing the NOC's software and monitoring infrastructure, including hardware and software applications used to monitor and manage Inmarsat Government's global MPLS and SATCOM networks.

26 days ago

Reston, Texas

Your quick thinking and proactive support provide the fast assistance our Public Sector clients need to keep their environments secure—meaning you’ll need to move quickly, think strategically, and provide expert technical assistance in high-pressure situations.

As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for critical issues, release reviews, upgrade planning, and quarterly business reviews.

12 days ago

Reston, VA

$103,400–$167,200 / year

Your quick thinking and proactive support provide the fast assistance our Public Sector clients need to keep their environments secure-meaning you'll need to move quickly, think strategically, and provide expert technical assistance in high-pressure situations.

30+ days ago

30+ days ago

Suitland, Maryland

p>Technology Implementation: Install, network, configure, integrate, administer, maintain, and perform RMF functions on new cybersecurity technologies, including Zero Trust and Cloud resources (AWS, Azure).

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

30+ days ago

Arlington, VA

You will launch new systems, develop preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, and drive continuous improvement initiatives across Amazon"s fulfillment network. RTS Field Hardware Support Engineers (FHSE) ensure that our customers-site Reliability and Maintenance Engineers-are equipped to independently maintain Amazon Robotics technologies.

30+ days ago

Herndon, VA

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

SAP NS2 Secure Cloud Support organization is seeking an experienced Support Engineer for SAP Analytics Cloud (SAC) to provide technical support for planning, analytics, reporting, data connectivity, and administration scenarios in secure customer environments.

7 days ago

Ashburn, VA

p>The Operations Service Center Facilities Support Engineer I (FSE) will be primarily responsible for all facilities' major incident management, monitoring a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support, change control, procedural compliance and review, and assisting with facilities program and application data integrity. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

30+ days ago

p>Match Any Sparrow Carson City Michigan Athletic Club Michigan Athletic Club Restaurant Physicians Health Plan Sparrow Clinical Research Institute Sparrow Clinton Hospital Sparrow Eaton Hospital Sparrow Home Care Sparrow Hospital Sparrow Hospital Executive Sparrow Ionia Hospital Sparrow Medical Group Sparrow Medical Supply Sparrow Pharmacy Plus Sparrow Specialty Hospital Thoracic Cardiovascular Institute.

Any Administrative/Clerical Clinical Professional/Technical/Allied Health Information Technology Internships Management/Professional Patient Services/Nursing Support Physicians & Advanced Practice Providers Radiology/Imaging Registered Nurses/Nursing Leadership Service/Support/Skilled Maintenance.

7 days ago

Tysons, VA

AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux Professional, Azure Solutions Architect AZ-305, Google Professional Cloud Architect, or CISSP each may substitute 2 years experience.

Responsibilities include but are not limited to:

• Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels, ensuring all incidents are properly documented and closed in accordance with SLAs.

30+ days ago

li>

Responsibilities include but are not limited to:

Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels; ensuring all incidents are properly documented and closed in accordance with SLAs.

11 days ago

Frederick, Maryland

We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation. The role is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as for individual and organizational success.

19 days ago

Washington, District of Columbia

Remote

In this role, you will deliver Tier 3 technical support for the DRP System, managing and resolving incidents across defined severity levels, performing root cause analysis, automating routine support tasks, and providing data analytics support to business stakeholders. Responsible for Tier 3 resolution, including code and script fixes, completing root cause analysis (RCAs) for all significant incidents, and maintaining records in the Jira ticketing system, supporting trend analysis and continuous improvement.

7 days ago

Suitland, MD

$120,800–$265,800 / year

Technology Implementation: Install, network, configure, integrate, administer, maintain, and perform RMF functions on new cybersecurity technologies, including Zero Trust and Cloud resources (AWS, Azure).

Pay Range:

30+ days ago

Reston, VA

p>Diagnose, troubleshoot, and resolve technical issues across our platform Follow established troubleshooting, testing, and quality assurance processes Take full ownership of incidents from report to resolution Log, manage, and update support tickets in line with SLAs Liaise with internal teams and external suppliers to resolve faults Escalate complex issues where appropriate, while retaining ownership Identify trends and recurring technical issues and report them to management.

Act as the first point of contact for customer enquiries Respond promptly and professionally via phone, email, and portals Provide clear, concise, and jargon-free communication Keep customers informed of progress and expected resolution times Build strong, trusted relationships with customers Maintain a calm and professional approach at all times.

30+ days ago

ARLINGTON, VA

Full time

You will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River’s BearTracks software, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. System & Application Support

Provide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.

30+ days ago

Arlington, VA

$92,934–$158,200 / year

Position Responsibilities: Provide technical support for continuous integration/deployment infrastructure, cloud-based solutions, and perform critical system failure analysis including root cause investigation. Apply advanced troubleshooting techniques to provide unique solutions for critical, highly complex, customer problems for enterprise-level support systems.

30+ days ago

Washington, DC

Remote

This position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL).

27 days ago

Washington, DC

Remote

27 days ago

Washington, DC

Remote

27 days ago

Manassas, VA

$84,000–$123,000 / year

Qualifications: Basic Qualifications: Bachelor's of Science Degree in Engineering, Technical Field, or Business Degree with Engineering/Technical Experience and a minimum of 1 years' experience in electrical contractor estimating / proposal writing, application engineering, or power distribution equipment OR Associates of Science Degree in Engineering, Technical Field, or Business Degree with Engineering/Technical Experience and a minimum of 3 years' experience in electrical contractor estimating / proposal writing, application engineering, or power distribution equipment. Serve as the primary point of contact/trusted advisor with sales (NAS and EESS), channel, Reps/Agencies, end users, subject matter experts and District Operating Center team members for the development of technical & commercial proposals and provide application assistance in support of engineering services sales growth objectives.

30+ days ago

Chantilly, VA

p>• Provide guidance and leadership to a team supporting spacecraft operations, sensor network monitoring, and mission simulation activities with minimal supervision • Support and guide the design, implementation, and maintenance of scheduling tools, operational databases, and satellite tracking campaign execution • Independently evaluate, select, and apply engineering techniques and procedures using professional judgment • Lead integration of multi-sensor data and contribute to technical reports, research documentation, and customer briefings • Prepare comprehensive technical documentation including SOPs, CONOPS, user manuals, and operational readiness assessments • Coordinate with cross-functional teams including operations staff, research scientists, and engineers • Manage project components including planning, milestone tracking, and progress reporting to stakeholders • Interface regularly with customers on matters of technical importance.

• Bachelors degree in Aerospace Engineering, Astrodynamics, Mechanical Engineering, Systems Engineering, or related technical field • 3+ years of experience in aerospace engineering or operations experience • Working knowledge of MATLAB, SQL, and Linux command-line environments • Experience with aerospace engineering tools (STK, GMAT, or similar mission analysis software) • Demonstrated experience processing sensor data, telemetry, and large-scale aerospace datasets • Proficiency with version control (Git/GitHub) and database querying • Willing to travel approx.

30+ days ago

Washington, DC

$70–$80 / hour

The IDOL Support Engineer serves as the primary technical resource supporting the eLibrary platform powered by OpenText/Micro Focus IDOL (Knowledge Discovery) technology. The position also provides technical guidance on integrating IDOL APIs and new functionality into customer-facing applications while troubleshooting complex search, ingestion, and retrieval challenges.

26 days ago

Columbia, MD

$45–$60 / hour

You will work closely with engineering, test, and field teams, using modern lab equipment, networking gear, and telecommunications hardware to support air-to-ground voice systems for air traffic control centers within a collaborative and growth-oriented operations department.

The Tier 2 Support Engineer provides advanced technical support and troubleshooting for integrated hardware and software solutions in networking and communications, with a strong focus on voice and telecommunications systems.

30+ days ago

Washington, DC

$35–$40 / hour

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. 5+ years of related experience providing storage solutions engineering support, including storage management, administration, and maintenance of storage systems (e.g., SAN, NAS) ensuring high availability and performance.

30+ days ago

Tysons, VA

AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional, Azure Solutions Architect (AZ-305), Google Professional Cloud Architect, or CISSP: each may substitute 2 years’ experience. You will help troubleshoot complex issues across Linux and Kubernetes environments, collaborate with engineering teams, and ensure enterprise and government customers experience seamless cloud integration and support.

30+ days ago

Tysons, VA

30+ days ago

rockville, MD

$111,000–$118,000 / year

This role ensures timely and effective resolution of technical problems by diagnosing root causes, providing immediate solutions or workarounds, and escalating unresolved or critical issues to higher-level technical teams. Summary: The Systems Support Engineer is responsible for troubleshooting and resolving complex software, configuration, and setup issues encountered by field engineers, technicians, and end-users.

30+ days ago

Herndon, VA

p>Minimum Qualifications:

Bachelor's degree in Information Technology, or Computer Science, or Management Information Systems (MIS) or in equivalent technology degree and 4+ years of experience in a technical support role specifically supporting software applications, SaaS products, or web-based platforms or High School Diploma and 10 + years of experience.
Replicate and document verified software defects with clear technical evidence (logs, reproduction steps, environment details) for escalation to the Product and QA engineering teams.

21 days ago

The ideal candidate will identify customer needs, recommend suitable products, and provide technical support while also acting as a bridge between customers and our internal teams for product improvements. Pre-Requisites / Skills / Experience Requirements: Required Qualifications: • Bachelor's or Master's degree in Engineering (Aerospace Engineering or similar is a plus).

30+ days ago

Reston, VA

We are looking for a graduate who is looking to start their career within an Infrastructure, Cyber Security or Sec Ops role, to join us as a Graduate Infrastructure Support Engineer with excellent problem-solving skills, technical expertise, and the ability to thrive in a fast-paced environment. You will play a key role in designing, deploying and maintaining the global infrastructure supporting our key services and applications, with particular emphasis on supporting Continuous Monitoring (Con-Mon) of FedRAMP infrastructure and U.S. Federal Government clients.

30+ days ago

p>Operational Requirements:

Travel: Ability to work in the McLean, VA office (this is an in-office position) Ability to travel domestically and occasionally internationally to customer sites (Estimated 50 to 75% depending on training schedule). You will be at the forefront of drone safety and security technology, working in a fast-paced environment where your leadership directly impacts national security and public safety.

30+ days ago

Ashburn, VA

Mac Support Engineer will be responsible for the support and administration of a distributed macOS desktop environment, utilizing enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, technology management and analytics for on-premises, hybrid, and internet-based devices.

Bachelor's degree in Information Systems or related field; in lieu of degree 1-2+ years of experience providing IT administration and/or engineering services of direct macOS and Jamf experience with a Jamf Certified Associate (Jamf 100) or greater certification.

30+ days ago

Alexandria, VA

This is a high-visibility role for an experienced engineer who thrives in a customer-facing environment and takes ownership of the end-user experience from device provisioning through day-to-day support. Manage Active Directory and Entra ID tasks: user profiles, password resets, account unlocks, group memberships, and GPO/DNS support.

30+ days ago

Manassas, VA

This role leads safety, quality, and equipment performance initiatives, coordinates preventative maintenance, drives continuous improvement, and partners with engineering, facilities, and operations teams to support tool uptime and operational stability across Fab 6.

Responsibilities.

The Fab Support Engineer Lead supervises shift technicians responsible for maintaining and repairing Fab Support systems-including vacuum pumps, abatement units, chillers, heat exchangers, and liquid delivery equipment-to ensure reliable manufacturing operations.

30+ days ago

Herndon, VA

The Customer Success Center of Excellence (CoE) Support Engineer will help improve how we use data and digital content to support internal teams and deliver a better customer experience by:

Pulling, cleaning, and harmonizing data from multiple systems.

25 days ago

Herndon, Virginia

This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

28 days ago

$150,000–$200,000 / year

Hammerspace is seeking a highly skilled and experienced Senior Customer Support Engineer- Federal (DC Area), who will ensure the overall success and retention of our customer base in FED accounts. The Sr Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills.

30+ days ago

Reston, VA

Key Terms: Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow, Zachary Piper Solutions is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment.

30+ days ago

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Support Engineer Jobs in Sterling, VA

Technical Support Engineer Pride Technologies LLC

Product Support Engineer Cooley LLP

Technical Support Engineer II Axon

Technical Support Engineer TD SYNNEX Corp

Technical Support Engineer II Axon Enterprise Inc

Mainframe Software Technical Support Engineer Broadcom Inc

Sr. Technical Support Engineer, Focused Services, NGFW Palo Alto Networks Inc

Technical Support Engineer Winward Ltd

ITS Support Engineer I Amazon.com Inc

Field Training & Support Engineer Zp Group Llc

Deskside Support Engineer Science Applications International Corp

NOC Support Engineer Inmarsat Government, Inc

Sr. Technical Support Engineer, VM Specialist, US Government Palo Alto Networks Public Sector

Sr. Technical Support Engineer, Strata, US Government Palo Alto Networks Inc

Technical Product Support Engineer- RF/Microwave Solutions Koch Inc

Cyber Defense Infrastructure Support Engineer CACI

Hardware Support Engineer, Robotics Technical Services Amazon.com Inc

SAP NS2 Support Engineer (SAC) SAP SE

OSC Facilities Support Engineer I-1 QTS Realty Trust LLC

Principal Technical Support Engineer - (Active Top Secret/SCI Clearance) NetScout Systems Inc

Cloud Support Engineer Nights ManTech International Corp

Cloud Support Engineer ManTech International Corp

Deployment Support Engineer MainSpring

Support Engineer West 4th Strategy

Cyber Defense Infrastructure Support Engineer CACI International Inc

Support Engineer Content Guru Limited

Customer Support Engineer (ITS/DMM) Agil3 Technology Solutions (A3T)

Support Engineer IV - AMZ9803600 Amazon.com Inc

Remote Support Engineer - CT/MR/VL Canon USA & Affiliates

Remote Support Engineer -XR/VL Canon USA & Affiliates

Remote Support Engineer CT/MR/VL Canon USA & Affiliates

Senior Service Support Engineer Eaton Corporation Plc

Mission Engineering Research and Operations Support Engineer The Aerospace Corp

IDOL Support Engineer INSPYR Solutions

Tier 2 Support Engineer Actalent Inc

Storage Engineer (IPv6 Support) StratAcuity Staffing Partners Inc

Cloud Support Engineer ManTech

Cloud Support Engineer Nights ManTech

Systems Support Engineer Goldbelt Incorporated

Software Application Support Engineer ManTech International Corp

Application & Customer Support Engineer Viavi Solutions Inc

Graduate Infrastructure Support Engineer - FedRAMP Platform Content Guru Limited

Field Training and Support Engineer D-Fend Solutions AD Ltd

Mac Support Engineer Indigo IT LLC

Senior End User Computing Support Engineer Managed IT & Security Provider

Fab Support Engineer Lead Micron Technology Inc

SAP NS2 Customer Success Center of Excellence (CoE) Support Engineer SAP SE

Overnight Support Engineer II - 3 Schedules Available ISI Enterprises

Senior Customer Support Engineer -FED Hammerspace

Cloud Support Engineer Zp Group Llc

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