NewLead Technical Support Engineer Talkdesk IncLead Technical Support EngineerCA$60,132–$109,990 / yearCore Competencies: Fluent in English; Excellent written and verbal communication skills; Previous experience in a client-facing technical role for a product business; Strong problem-solving, decision-making, and critical-thinking skills; Ability to make sense of something complex and explain it in plain English; Professional, courteous and committed to providing amazing customer support; Open-minded, positive and keen to learn; Great attitude, team player; Willing to work flexible hours; Keen to mentor and help train junior team members; College degree. In addition to providing advanced technical expertise, the Lead Technical Support Engineer mentors fellow engineers, promotes operational excellence, and helps shape support strategy through documentation, knowledge sharing, and continuous process improvement.
Technical Support Engineer Avive Solutions IncTechnical Support EngineerBrisbane, CA$72,000–$85,000 / yearAvive is taking a fresh approach to addressing this decades-old problem by innovating AED technology, coupled with a first-of-its-kind software platform solution to enable a quicker and more streamlined response to SCA emergencies. We believe that this unique combination of deploying advanced - yet still accessible - hardware, and software, has the potential to revolutionize out-of-hospital cardiac arrest response and massively impact SCA survival rates.
Technical Support Engineer Coralogix IncTechnical Support EngineerCA$90,000–$120,000 / yearBackground knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger. Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) or the equivalent with Azure and GCP.
Technical Support Engineer ScitonTechnical Support EngineerPalo Alto, CaliforniaAs a key member of the Global Service Team, this role works closely with customers and internal teams to diagnose and resolve technical issues, ensure optimal system performance, and deliver an exceptional customer experience. The Technical Support Engineer is responsible for providing expert technical support, troubleshooting, repair, calibration, and installation assistance for Sciton's advanced medical laser systems.
Technical Support Engineer Tanium IncTechnical Support EngineerSan Francisco, CAMust Haves: 3+ years into their career field with solid technical skills in one or more areas of networking, security, operations, scripting, and/or programming Ability to master new concepts and technologies; continually striving to master the Tanium platform and modules Problem solving; can break problems down into manageable, ordered piece parts and successfully convey the problem statement and plan to others Aptitude for comprehending complex troubleshooting Good Judgement; understand the importance of weighing cost and value in decision making and practice making good judgement calls with improved consistency overtime Independent; should be able to independently work on problems; should be able to complete tasks with limited assistance; participate in projects and follow technical support procedures only requiring help on more complex enterprise initiatives or issues. Improve customer experience by: Documenting best practices Tracking activity, documenting root cause, and reporting Serving as a technical subject matter expert, focusing mostly on the testing and troubleshooting aspects of the area Testing Tanium and providing feedback to the Engineering teams on how we can improve the overall customer experience.
Staff Technical Support Engineer (FortiSIEM) Fortinet IncStaff Technical Support Engineer (FortiSIEM)Sunnyvale, CA$110,000–$134,000 / yearPractical applied knowledge of different communication and system protocols: ssh, telnet, ldap(s), http(s), ssl/tls, smtp, snmp, vnc, rdp, dns, wmi, omi, Practical experience with Data platform technologies: Elasticsearch: install, configure, maintain. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office.
Technical Support Engineer (4PM-12AM PST) SentryTechnical Support Engineer (4PM-12AM PST)San Francisco, CaliforniaOur customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Technical Support Engineer (Berlin) Recruiting From ScratchTechnical Support Engineer (Berlin)San Francisco, CaliforniaThis company is dedicated to streamlining enterprise software solutions, enabling seamless integrations that enhance operational efficiency for businesses. Excellent problem-solving skills and ability to communicate technical concepts to non-technical stakeholders.
NewTechnical Support Engineer PeopleNTech LLCTechnical Support EngineerSanta Clara, CAClient Name Zeta (Please do not post client name anywhere) Indent ID PSL309538-2-1 PTalent Job# 182929 Position Title Technical Support Engineer Location 131 Morristown Rd, Basking Ridge NJ (5 Days a week) Hybrid working Work from office Employment Type Fulltime Visa Type USC, GC, OPT, H4-EAD, GC-EAD Rate $82000K Base Salary + $3000K APB + Benefits Job Description . Collaboration and Communication: Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to resolve customer issues and provide timely updates to customers.
Technical Support Engineer, Axon 911 Axon Enterprise IncTechnical Support Engineer, Axon 911San Francisco, CA$79,470–$105,960 / yearAt least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to collaborate cross-functionally, troubleshoot complex technical issues, and take strong ownership of customer outcomes and operational responsibilities. As a member of the Global Operations team, you will work directly with customers, partners, and cross-functional teams across Engineering and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs.
Senior Technical Support Engineer LangChainSenior Technical Support EngineerSan Francisco, CaliforniaRemoteToday, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together.
Product Support Engineer Cooley LLPProduct Support EngineerPalo Alto, CA$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
NewTechnical Support Engineer Nova LtdTechnical Support EngineerFremont, CA$100,000–$140,000 / yearThe technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide region support for new product introduction and evaluation activities (beta, head-to-head). Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.
Technical Support Engineer Pineapple Technology Ltd.Technical Support EngineerSan Francisco, CAEvery month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Senior Technical Support Engineer SentrySenior Technical Support EngineerSan Francisco, CaliforniaOur customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Technical Support Engineer - West Coast Monte CarloTechnical Support Engineer - West CoastSan Francisco, CaliforniaRemoteAs enterprises prepare to deploy thousands of agents across business-critical use cases, Monte Carlo provides the reliability infrastructure to support them along this AI transformation, from human-guided agents to fully autonomous operations. Diagnose and resolve technical issues across Monte Carlo's platform — data pipelines, monitors, alerts, integrations, and agent observability features — using logs, SQL, APIs, and whatever it takes.
Technical Support Engineer Starburst Data IncTechnical Support EngineerSan Francisco, CAThey will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience. Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.
Enterprise Technical Support Engineer NotionEnterprise Technical Support EngineerSan Francisco, CaliforniaAct as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
Technical Support Engineer 4 Mattson Technology IncTechnical Support Engineer 4Fremont, CACollaborate with relevant product changes, improvement, and releases including ECR and CIP. Bachelor's degree in an engineering field (Mechanical, Electrical, Chemical) or physical science (Physics, Chemistry).
Staff Technical Support Engineer - Santa Clara, CA - Hybrid Gigamon IncStaff Technical Support Engineer - Santa Clara, CA - HybridSanta Clara, CA$112,000–$140,000 / yearAs a Staff Support Engineer focused on Cloud Virtualization, you will troubleshoot complex customer issues across cloud and virtualized environments, support escalations, and work with Engineering and Services to improve product supportability and customer outcomes. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure.
Technical Support Engineer Functional Software IncTechnical Support EngineerSan Francisco, CAOur customers are the greatest technical minds in the world-developers at elite enterprises building the future of software-and they deserve answers that go deeper than a knowledge base link. Engineering Feedback Loop: Serve as the bridge between the worlds best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Technical Support Engineer - HandlerProber Advantest CorpTechnical Support Engineer - HandlerProberSan Jose, CAProvides backup support within the local geography during periods of peak workload or FSE unavailability, to meet customer commitments and to minimize FSE travel required. Provides second-level support to Advantest customers and customer engineers in diagnosis and resolution of handler and die level prober problems, either remotely or on-site.
Technical Support Engineer Merge API IncTechnical Support EngineerSan Francisco, CA$120,000–$139,000 / yearOur platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production. You will work directly with customers and prospects to troubleshoot technical issues, guide them through integrating Merge into their products, and ensure they have a smooth and reliable experience with our platform.
Staff Technical Support Engineer, Prisma SD-WAN Palo Alto Networks IncStaff Technical Support Engineer, Prisma SD-WANCA$117,000–$189,200 / yearThis role is a good fit for someone who enjoys digging into complex networking problems, working across teams, and being part of situations where quick and thoughtful problem-solving matters. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Technical Support Engineer StarburstTechnical Support EngineerSan Francisco, CaliforniaThey will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience. Ability to Travel : This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.
Technical Support Engineer ThinkingAITechnical Support EngineerSunnyvale, CA$100,000–$140,000You will work closely with customers and internal engineering teams to resolve complex technical issues, ensure platform stability, and support successful system deployment and operations. This role is customer-facing and hands-on, requiring strong troubleshooting skills across distributed systems, data platforms, and Linux environments.
Technical Support Engineer Wispr FlowTechnical Support EngineerSan Francisco, CaliforniaInvestigate and triage bugs end-to-end: reproducing issues, pulling logs, tracing root causes, and writing clear bug reports that engineering can act on immediately. If you've spent your career in hospitality, retail, teaching, or any other field where you learned to genuinely care for people, solve problems creatively, and stay composed when things get hectic, you might be exactly who we're looking for.
Technical Support Engineer Jama SoftwareTechnical Support EngineerSan Francisco, CANumerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Jama customers work across industries like aerospace and defense, medical device, semiconductor, automotive, industrial manufacturing, and life sciences, giving you exposure to a wide range of high-impact products, systems, and technical challenges.
Named Technical Support Engineer RoboflowNamed Technical Support EngineerSan Francisco, CaliforniaRoboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors. Within the customer, you’ll collaborate with engineering, ML practitioners, operators, and program leads—acting as the connective tissue that ensures clarity, continuity, and forward progress.
ITS Support Engineer I Amazon.com IncITS Support Engineer ISunnyvale, CAAs a part of our IT Services team, you"ll have the opportunity to make a direct impact on Amazon"s corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on. As an ITS Support Engineer, you"ll be the go-to knowledge expert for Amazon"s corporate employees', providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted.
Technical Support Engineer - San Francisco HQ OrbTechnical Support Engineer - San Francisco HQSan Francisco, CaliforniaCollaborate with our Customer Success, Product Management and Operations teams to set requirements for the software tools, systems and integrations needed for effective and connected Customer Support workflows. You’ll address issues raised through various channels like Slack and email, be a linchpin in the feedback loop to our Product organization, and be a key interface for production issues with our Engineering team.
Sr. Technical Support Engineer Pinterest IncSr. Technical Support EngineerSan Francisco, CARemote$123,684–$254,644 / yearAs a Partner / Technical Support Engineer, you'll work with a variety of Tier 1 clients across Pinterest products (Enterprise, Adtech, Shopping, Growth, etc.) to define and build scalable partner solutions, helping hundreds of millions of people find ideas and inspiration. Lead complex engineering projects end-to-end - including new API launches, large-scale integration builds, and high-impact bug fixes - partnering with Engineering on design and delivery.
Technical Support Engineer Sigma Computing IncTechnical Support EngineerSan Francisco, CA$90,000–$115,000 / yearThe round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform.
Technical Support Engineer, Thermal & HVAC Super Micro Computer IncTechnical Support Engineer, Thermal & HVACSan Jose, CA$110,000–$135,000 / yearAbout Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. Job Summary: Supermicro is seeking a Technical Support Engineer, Thermal & HVAC to provide expert technical support for our DCBBS solutions and rack-scale systems.
Technical Support Engineer Intern Fall 2026 Cloudflare IncTechnical Support Engineer Intern Fall 2026San Francisco, CAToday the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Project Galileo: Since 2014, we''ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Technical Support Engineer BlacksmithTechnical Support EngineerSan Francisco, CaliforniaOur first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs. Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs.
L2 Technical Support Engineer OpswatL2 Technical Support EngineerSan Francisco, CaliforniaOPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
Technical Support Engineer (AMER) zerohashTechnical Support Engineer (AMER)San Francisco, CAFounded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own. zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.
Field Support Engineer, l Novate SolutionsField Support Engineer, lLivermore, CaliforniaThrough holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.). Novate Solution’s, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities.
Technical Support Engineer 3, Premier - San Francisco Datadog IncTechnical Support Engineer 3, Premier - San FranciscoSan Francisco, CA$96,000–$141,000 / yearAbout Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. The Technical Solutions team enables Datadog''s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
System Development and Support Engineer II Tucker Parker Smith Group (TPS Group)System Development and Support Engineer IISan Jose, CA$45–$50 / hourOur client, a Fortune 300 a computer hard drive disk manufacturer and data storage company, is seeking a System Development and Support Engineer II to join their Global Manufacturing IT team. Responsibilities Provide support and project development for automation, MES, and manufacturing applications including design, development, implementation, maintenance, and support.
Platform Support Engineer Lightning AIPlatform Support EngineerSan Francisco, CA$115,000–$140,000 / yearLightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability.
Field Support Engineer Chroma Systems Solutions, Inc.Field Support EngineerMilpitas, CAGENERAL JOB DESCRIPTION: Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing. About the Organization Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing.
Product Support Engineer StellicProduct Support EngineerSan Mateo, CaliforniaWhen an issue genuinely needs an engineer, you write the kind of escalation they can act on, quickly; when it shouldn't need one twice, you write the doc, build the macro, or script the fix to make sure it doesn't come back. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that’s here to make a lasting difference on both students’ lives and higher education.
Fleet Support Engineer - Powertrain Ursus, Inc.Fleet Support Engineer - PowertrainFoster City, CA$63–$73.99 / hourWe're looking for a technical expert who excels at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing immediate, impactful support for daily fleet operations. As a Fleet Support Engineer, you'll be critical to ensuring the operational uptime and reliability of our cutting-edge fleet, with a specific focus on powertrain systems.
NewFleet Support Engineer - HMI Systems Ursus, Inc.Fleet Support Engineer - HMI SystemsFoster City, CA$63–$73.99 / hourTrend Monitoring: Lead the sustaining engineering effort for HMI systems by conducting historical reviews of fleet data to identify failure trends (e.g., "Ghost Touch" issues, display blackouts, audio latency) and drive permanent corrective actions. Root Cause Analysis: Conduct in-depth root cause analysis through comprehensive log review (Linux/Android logs) and electrical diagnosis to identify and resolve complex HMI hardware and software failures.
NewFleet Support Engineer - Interiors, Exteriors, Closures & Lighting Ursus, Inc.Fleet Support Engineer - Interiors, Exteriors, Closures & LightingFoster City, CA$55–$65.71 / hourYou'll serve as the technical point of contact for the systems riders touch every day doors and latches, seals and weatherstrip, body panels and fascia, glazing, mirrors, wipers, exterior lighting, and interior trim/cabin combining hands-on body and mechanical repair with software-driven calibration and diagnostics. As a Fleet Support Engineer focused on Interiors, Exteriors, Closures & Lighting, you'll be critical to the operational uptime, safety, and rider-facing quality of our robotaxi fleet's body, closure, and cabin systems.
AI Support Engineer Lead (US) DustAI Support Engineer Lead (US)San Francisco, CaliforniaDesign, ship, and maintain AI agents and automation workflows that reduce manual support load: think ticket classification, acknowledgment automation, response drafting, incident detection, and proactive user outreach. You will define, ship, and continuously iterate on the infrastructure that lets Dust deliver a world-class support experience at scale: AI agents, automation workflows, classification systems, knowledge systems, and tooling built on top of Dust itself.
Senior Community Support Engineer RetoolSenior Community Support EngineerSan Francisco, CaliforniaYou’ll work across a broad technical landscape, tackling challenges like debugging database connections and APIs, optimizing Retool deployments, writing JavaScript examples, and solving API authentication issues. To address this, we’re adding Community Support Engineers to provide technical advice in public spaces, like our Developer Forum, and foster an active developer community that helps builders succeed with Retool.
Product Support Engineer Stellic IncProduct Support EngineerSan Mateo, CAWhen an issue genuinely needs an engineer, you write the kind of escalation they can act on, quickly; when it shouldnt need one twice, you write the doc, build the macro, or script the fix to make sure it doesnt come back. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that's here to make a lasting difference on both students' lives and higher education.