NewEmployment Consultant Best Buddies InternationalEmployment ConsultantOrlando, FL$40,000–$44,000 / yearBest Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Guide participants, guardians and family members in navigating Social Security issues, offering referrals to local Work Incentives and Planning and Assistance (WIPA) and/or Community Work Incentive Counselors (CWIC) available through their state Vocational Rehabilitation.
NewAR/AP Consultant JobotAR/AP ConsultantPinellas Park, FL$26–$31 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewHealthcare Revenue Cycle Consultant Trainer Kforce Inc.Healthcare Revenue Cycle Consultant TrainerPalm Harbor, FLRemote$75–$90Summary: We're seeking an experienced Healthcare Revenue Cycle Trainer with deep PointClickCare (PCC) expertise to assess, optimize, and train a billing team within a Long-Term Care/Skilled Nursing environment. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewNew Home Consultant Lennar CorporationNew Home ConsultantTampa, FLLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Consumer Marketing Consultant TTECConsumer Marketing ConsultantMelbourne, FLThroughout the sales process, support may include troubleshooting technical difficulties in the eCommerce process, providing product comparisons or other sales / marketing information, answering questions related to dealership information, brochure fulfillment, test drive appointment scheduling, incentive certificate verification, vehicle information, and updating opt out/privacy preferences (including, not limited to, Subscription and BEV inquiries). Strive to achieve ‘world-class’ customer service with each consumer (World-class is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional thereby increasing the probability of a vehicle purchase) .
Full Time Design Consultant- Birch Lane WayfairFull Time Design Consultant- Birch LaneSarasota, FL$21.50AI & Tech Aptitude: A self-starter mindset with comfort using design tools (AutoCAD, SketchUp, Revit, DesignFiles), POS systems, CRM platforms like Salesforce, and familiarity with using AI for design efficiency. Strong Salesmanship: 2+ years of sales experience (ideally with higher price-point products), with a proven ability to build trust and close sales across face-to-face, phone, and digital platforms.
NewOCM Consultant Kforce Inc.OCM ConsultantWest Palm Beach, FLRemote$68–$75Kforce has a client in West Palm Beach, FL that is seeking a skilled Change Management Practitioner and Communications Consultant create a change management plan and orchestrate all change management activities for multiple concurrent initiatives. The Change Management Practitioner and Communications Consultant will work closely with cross-functional teams and stakeholders to drive change adoption, mitigate resistance, and foster a culture of open communication and engagement.
Bilingual Healthcare Consultant-{171482} A-Line Staffing SolutionsBilingual Healthcare Consultant-{171482}Hialeah, FL$34.13 / hourFull timeThis is a NON-NURSING work-from-home role with significant in-person member visits in the Hialeah area (homes, assisted living facilities, and nursing homes). We are hiring a Healthcare Consultant/Case Management Coordinator to support Medicaid Long Term Care program members.
Sales Consultant Hendrick Automotive Group CorporateSales ConsultantTallahassee, FloridaFull timeWork includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
NewSenior SAP FICO Consultant Kforce Inc.Senior SAP FICO ConsultantDania Beach, FL$60–$70Support Cost Center Accounting, Profitability Analysis (CO PA - costing & account based) Internal Orders, Asset Management to enable airline specific cost tracking such as Aircraft operating costs, Route level and flight level profitability, Maintenance, fuel, crew and airport charges. Provide support to Accounts Payable (AP) team in bringing efficiencies to the high volume of Vendor invoices received through different interfaces, reduce/eliminate technical debts, Payment run program.
NewSales Consultant Mattress WarehouseSales ConsultantMiami Beach, FL$45,000–$85,000Comprehensive Benefits: We care about our employees' well-being, offering a variety of insurance coverage for every budget, covering medical, dental, vision, short/long-term disability, basic life and AD&D insurance, as well as recognition programs, and product discounts. You will confidently sell our premium mattress/bedding products utilizing our tried and proven selling process and cutting-edge diagnostic sleep system bedMatch .
Lactation Consultant-RN HCA Florida North Florida HospitalLactation Consultant-RNGainesville, FLAt HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.". Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery.
New Home Consultant Lennar HomesNew Home ConsultantTampa, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
NewAssociate Plan Support Consultant - FULLY REMOTE Slavic401kAssociate Plan Support Consultant - FULLY REMOTEBoca Raton, FloridaRemoteThis role partners closely with Plan Support Consultants, Plan Documentation Specialists, Client Account Managers, and internal operational teams to ensure plan changes and administrative requests are completed accurately, timely, and in compliance with ERISA and internal guidelines. The Associate Plan Support Consultant supports the administration and ongoing service of retirement plans for existing clients by assisting with plan-level service requests, documentation, and internal coordination.
NewAssociate Plan Support Consultant - FULLY REMOTE Slavic Integrated Administration IncAssociate Plan Support Consultant - FULLY REMOTEBoca Raton, FLRemote$21.39–$28 / hourPart timeThis role partners closely with Plan Support Consultants, Plan Documentation Specialists, Client Account Managers, and internal operational teams to ensure plan changes and administrative requests are completed accurately, timely, and in compliance with ERISA and internal guidelines. The Associate Plan Support Consultant supports the administration and ongoing service of retirement plans for existing clients by assisting with plan-level service requests, documentation, and internal coordination.
NewConsultant Trainee /Asset recovery / Restructuring /EB-5 / Litigation Support WHITES SITE DEVELOPMENTConsultant Trainee /Asset recovery / Restructuring /EB-5 / Litigation SupportOrlando, FLFinancial, legal, and market research across all practice areas; client report preparation and correspondence; asset identification and due diligence support; EB-5 investor file management and USCIS compliance tracking; and litigation support including deposition prep and discovery review. Northport International is a privately held Orlando consulting firm advising clients across asset recovery, business restructuring, EB-5 immigrantinvestor program management, and litigation support.
Consultant Trainee /Asset recovery / Restructuring /EB-5 / Litigation Support White's Site DevelopmentConsultant Trainee /Asset recovery / Restructuring /EB-5 / Litigation SupportOrlando, FLFull timeFinancial, legal, and market research across all practice areas; client report preparation and correspondence; asset identification and due diligence support; EB-5 investor file management and USCIS compliance tracking; and litigation support including deposition prep and discovery review. Northport International is a privately held Orlando consulting firm advising clients across asset recovery, business restructuring, EB-5 immigrant investor program management, and litigation support.
Franchise Support Consultant Asurion LLCFranchise Support ConsultantOrlando, FLRemoteThese Franchisees are our clients, and the Operations Support team supports Franchisees with consulting services focused on driving key metrics and performance in our stores. Builds influential relationships with franchise owners, managers, and technicians to identify and analyze areas of opportunities within the franchise and then develop improvement strategies based on those areas of opportunity.
SAP Transportation Management (TM) Support Consultant II C5MI InsightSAP Transportation Management (TM) Support Consultant IIJacksonville, FL$85,000–$125,000 / yearThis role ensures system stability, resolves user-reported issues, manages configurations, and partners with cross-functional teams to maintain and enhance overall TM performance. Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future.
SAP Extended Warehouse Management (EWM) Support Consultant II C5MI InsightSAP Extended Warehouse Management (EWM) Support Consultant IIJacksonville, FL$85,065–$125,000 / yearThis role ensures system stability, resolves user-reported issues, manages configurations, and partners with cross-functional teams to maintain and enhance overall EWM performance. Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future.
SAP Transportation Management (TM) Support Consultant I C5MI InsightSAP Transportation Management (TM) Support Consultant IJacksonville, FL$64,732–$95,000 / yearThis role ensures system stability, resolves user-reported issues, manages configurations, and partners with cross-functional teams to maintain and enhance overall TM performance. Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future.
SAP EWM Support Consultant I C5MI InsightSAP EWM Support Consultant IJacksonville Beach, FL$64,730.12–$95,000 / yearThe SAP Extended Warehouse Management (EWM) Consultant – Level I provides functional support for SAP EWM capabilities that enable warehouse operations, inventory management, and distribution processes. Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future.
Dedicated Support Engineer (DSE) / Rocky Linux Consultant - 100% REMOTE Simple SolutionsDedicated Support Engineer (DSE) / Rocky Linux Consultant - 100% REMOTEJacksonville, FloridaRemoteProvide patch management, security hardening, and OS lifecycle planning guidance for Rocky Linux. Knowledge of patching, security hardening, and OS lifecycle management on Rocky Linux.
Franchise Business Consultant (supporting South GA & Florida area) CKE Restaurants Holdings, Inc.Franchise Business Consultant (supporting South GA & Florida area)FLMay perform any or all of the following duties: Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants. Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls.
Technology Sales Support Specialist - Solution Consultant Wolters Kluwer N.V.Technology Sales Support Specialist - Solution ConsultantFL$57,400–$98,350 / yearTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. As a Technology Sales Support Specialist, you'll advance your technical support capabilities to assist in more complex sales scenarios.
Franchise Business Consultant (supporting South GA & Florida area) Hardee's Restaurants, LLCFranchise Business Consultant (supporting South GA & Florida area)FLPart timeConducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls. Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants.
NewRemote Forensic Accounting Consultant | Litigation Support J.S. Held, LLCRemote Forensic Accounting Consultant | Litigation SupportFort Lauderdale, FLRemoteThe ideal candidate will have a Bachelor's degree in Accounting or Finance, 2-5 years of relevant experience, and strong Microsoft Excel skills. Held LLC is seeking an experienced Consultant for their Economic Damages and Valuations team in Fort Lauderdale, Florida.
NewWorkday Financial AMS Support Delivery Consultant Deloitte Touche Tohmatsu LtdWorkday Financial AMS Support Delivery ConsultantLake Mary, FLCo-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Senior SAP EWM Support Consultant C5MI InsightSenior SAP EWM Support ConsultantJacksonville Beach, FL$126,023–$180,000 / yearThe Senor SAP EWM Support Consultant is responsible for providing expertise and leading post-go-live support efforts, providing mentorship to junior team members, and driving continuous improvements in system stability. Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action: Challenge – We believe in challenging the present – it's the only way to shape the future.
Acquisition Consultant Acquisition NetworkAcquisition ConsultantMiami, FLRemote$150,000–$200,000You won’t be learning theory—you’ll be working directly with buyers, live deal flow, and an experienced M&A team to structure and close acquisitions of cash-flowing businesses. Instead of building relationships, deal flow, and infrastructure from scratch, you plug into an existing system designed to execute acquisitions at scale.
Part-time Apartment Community Leasing Consultant ApartnerPart-time Apartment Community Leasing ConsultantJacksonville, FLORIDAWere seeking polished, customer-focused Part-time Leasing Consultants to join our team to support leasing, tours, and resident relations at apartment communities in the Jacksonville area! Follow up with prospects to convert leads and meet occupancy goals; track leads in property management software (e.g., Yardi, RealPage).
Experienced Apartment Leasing Consultant ApartnerExperienced Apartment Leasing ConsultantPalatka, FLORIDAWere seeking polished, customer-focused Leasing Consultants to join our team to support leasing, tours, and resident relations at apartment communities in the Palatka area! Follow up with prospects to convert leads and meet occupancy goals; track leads in property management software (e.g., Yardi, RealPage).
Apartment Community Leasing Consultant ApartnerApartment Community Leasing ConsultantTitusville, FLORIDAWere seeking polished, customer-focused Leasing Consultants to join our team to support leasing, tours, and resident relations at apartment communities in the area! Follow up with prospects to convert leads and meet occupancy goals; track leads in property management software (e.g., Yardi, RealPage).
Consultant | Reactive Programming | react JS IMCS Group IncConsultant | Reactive Programming | react JSBoca Raton, FLCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. Own mobile CI/CD pipelines using GitHub Actions, GitLab CI/CD, Azure DevOps / Azure Pipelines, including automated builds, testing, linting, code quality checks, SonarQube gating, signing, artifact generation, and deployment.
Senior Consultant | Information Security | Governance Risk and Compliance, Audits , Workflow IMCS Group IncSenior Consultant | Information Security | Governance Risk and Compliance, Audits , WorkflowTampa, FLAudit Domain Expertise, financial audit processes across the US, UK, and Germany, Business Analysis, user story creation, requirement elicitationAudit Domain Expertise, financial audit processes across the US, UK, and Germany, Business Analysis, user story creation, requirement elicitation. Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.
Epicor Kinetic Technical/Functional Consultant GTN Technical StaffingEpicor Kinetic Technical/Functional ConsultantDoral, FLThe ideal candidate has experience leading full-cycle Epicor implementations and possesses strong manufacturing knowledge along with hands-on technical expertise in Epicor customization and reporting tools. The Epicor Kinetic Technical / Functional Consultant serves as both a business process expert and technical consultant, helping manufacturers maximize their investment in Epicor Kinetic both on-prem and cloud based.
Syteline ERP Process Consultant GTN Technical StaffingSyteline ERP Process ConsultantDoral, FLRemoteThe ideal candidate will work directly with manufacturing clients to analyze current business processes, design future-state solutions, configure Infor SyteLine (CSI), lead implementations, and drive user adoption across procurement, manufacturing, quality, and supply chain operations. The ideal candidate combines deep functional expertise in Infor SyteLine (CloudSuite Industrial) with strong business process knowledge, implementation experience, SQL reporting skills, and a passion for helping users successfully adopt new ERP solutions.
Practice Management Consultant Raymond James Financial IncPractice Management ConsultantFL$110,000–$120,000 / yearDevelop close relationships with Branch Managers and work with them in supporting Financial advisors with practice management best practices; Partner with the VP, Practice Management in working with select Financial advisor teams opting for more in-depth personalized practice management support; Act as a trusted partner to Financial advisors by identifying innovative opportunities to enhance business performance and practice growth; Participate in expanding our internal resources available to Financial advisors; and. '','''','''','''',''Private Clients Solutions'',''Private Clients Solutions'',''CA-ON-Ottawa-Ottawa'',''CA-ON-Ottawa-Ottawa'',''CA-BC-Vancouver-Vancouver, CA-ON-Toronto-Toronto'',''CA-BC-Vancouver-Vancouver, CA-ON-Toronto-Toronto'',''PCG Admin'',''PCG Admin'',''Full-time'',''Full-time'','''','''','''','''',''Permanent Full-Time'',''Permanent Full-Time'',''false'',''657641'',''657641'',''true'',''657641'',''false'',''Submission for the position: Practice Management Consultant - (Job Number: 2600387)'',''false'',''657641'',''false'',''true''.
Team Member Relations Consultant Senior Tampa General HospitalTeam Member Relations Consultant SeniorTampa, FLThe Senior Team Member Relations Consultant serves as a trusted partner by providing guidance and employee relations subject matter expertise to support leaders and team members in promoting and fostering a fair, positive, and collaborative working environment in a manner that ensures the fair, equitable, and consistent treatment of team members across the organization. As a Senior Member in the Team Member Relations (TMR) Center of Excellence (COE) within People and Talent, the Senior Team Member Relations Consultant will collaborate with other members in TMR to execute the strategy, policies, processes, and programs to help support the Human Resources Business Partner (HRBP) Team and business leaders in all areas of labor and employee relations.
Part Time Sales Consultant Legacy Communities IV LLCPart Time Sales ConsultantDebary, FLThe Community Manager supports overall community operations and may assist in the sales process as needed, but the Sales Consultant is the primary driver of homes sales performance. The ideal candidate is warm, organized, self-motivated, and highly responsive, with the ability to build trust quickly, manage multiple prospects simultaneously, and follow through with consistency and professionalism.
Full Time Sales Consultant Legacy Communities IV LLCFull Time Sales ConsultantBradenton, FLThe Community Manager supports overall community operations and may assist in the sales process as needed, but the Sales Consultant is the primary driver of homes sales performance. The ideal candidate is warm, organized, self-motivated, and highly responsive, with the ability to build trust quickly, manage multiple prospects simultaneously, and follow through with consistency and professionalism.
Sales Consultant RMF RenewalSales ConsultantDoral, FloridaOur portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Newly hired Design Consultants begin their employment as non-exempt Design Consultant Trainees in a multi-week training program to learn the Renewal by Andersen sales process.
Investment Consultant Estero, FL The Charles Schwab CorpInvestment Consultant Estero, FLBonita Springs, FLYou'll develop core consulting skills through proactive client outreach, needs-based conversations, and solution positioning-while learning alongside experienced Financial Consultants who provide coaching, mentoring, and real-time feedback. Schwab also supports a "choose your own adventure" approach-empowering you to explore leadership, expanded branch roles, or opportunities across service and support teams.
Case Manager - Healthcare Consultant I - (West Hialeah), FL LancesoftCase Manager - Healthcare Consultant I - (West Hialeah), FLTallahassee, FL$30Case Management Coordinators will determine appropriate services and supports due to member’s health needs;including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports. Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
Case Manager - Healthcare Consultant in Miami Beach, FL (33139, 33140, 33141) LancesoftCase Manager - Healthcare Consultant in Miami Beach, FL (33139, 33140, 33141)Tallahassee, FL$34.13Case Management Coordinators will determine appropriate services and supports due to member’s health needs;including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports. - Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
Healthcare Consultant, Hialeah & Hialeah Garden - FL Zip Codes: 33012, 33010, 33018, 33013 LancesoftHealthcare Consultant, Hialeah & Hialeah Garden - FL Zip Codes: 33012, 33010, 33018, 33013Tallahassee, FL$34.13Case Management Coordinators will determine appropriate services and supports due to member’s health needs;including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports. -Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of case management tools and resources.
Hiring for Case Management Coordinator / Healthcare Consultant I - 33189 & 33190 LancesoftHiring for Case Management Coordinator / Healthcare Consultant I - 33189 & 33190Cutler Bay, FL$30Case Management Coordinators will determine appropriate services and supports due to member’s health needs;including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports. Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
Leasing Consultant Bayshore Grove ManagementLeasing ConsultantJacksonville, Florida$16–$17With the goal to achieve maximum occupancy and maintain communication throughout the tenancy of the resident, the Leasing Consultant will perform the following duties and meet the following criteria: Duties & Responsibilities: Greets all guests that enter the community with professionalism and a friendly upbeat attitude. Maintains confidentiality; Listens to others and works as a team player, remaining open to others’ views; Keeps emotions under control; Open to new ideas and different approaches to problem solving.
50-75% travel opportunity for Healthcare Consultant I Location (Homestead / Florida city, FL) (33033, 33032) Lancesoft50-75% travel opportunity for Healthcare Consultant I Location (Homestead / Florida city, FL) (33033, 33032)Homestead, FL$34.13Case Management Coordinators will determine appropriate services and supports due to member’s health needs;including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports. Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
Leasing Consultant Caliber LivingLeasing ConsultantGainesville, FL$16–$18.50 / hourPerform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit. Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents.