NewLead Application Support Analyst EPAM SystemsLead Application Support AnalystNewtown, PA4 years of employment experience in the job offered (Lead Application Support Analyst), Application Support Analyst, Software Engineer, Computer Systems Analyst, Technical Support Engineer, Build Engineer, Systems Engineer, Software Maintenance Engineer, or closely related occupation. • Utilize at least one of the following programming languages: SQL, Python, Bash, or PowerShell alongside at least one of the following orchestration technologies: Nomad, Docker, or Kubernetes to take overall responsibility for product software development, integration, and operational maintenance and support.
NewFinancial Operations Analyst StefaniniFinancial Operations AnalystPhiladelphia, PA$75–$80 / hourTemporaryContractorOur presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
College Applications & Field Support Analyst St. Luke's Health Network, Inc.College Applications & Field Support AnalystBethlehem, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences.
Senior Business Analyst Capital Staffing SolutionsSenior Business AnalystPhiladelphia, PA$48–$55 / hourContractorThis person should be comfortable working with senior leaders, navigating ambiguity, building consensus, and producing clear documentation that moves complex business projects forward. The best fit is a senior-level Business Analyst who can independently lead discovery, requirements, process analysis, stakeholder alignment, and implementation support.
Pricing Analyst Synerfac Technical StaffingPricing AnalystYork, PA$75,000–$95,000 / yearBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Define, monitor, and optimize key pricing and commercial KPIs, including price realization, margin performance, volume growth, mix, and customer profitability.
Business Systems Analyst (Contractor or Full-Time) Mastery Charter SchoolsBusiness Systems Analyst (Contractor or Full-Time)Philadelphia, PA$68,000–$81,000 / yearFull timeOther Requirements: Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc; This role may require frequent travel between multiple locations. About Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.
Senior Accounting Analyst Kforce Inc.Senior Accounting AnalystReading, PA$90,000–$105,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
NewSystems Analyst III (Utilities Domain Exp preferred) Pinnacle Technical ResourcesSystems Analyst III (Utilities Domain Exp preferred)Allentown, PennsylvaniaRemote$75–$80 / hourContractorThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. The Analyst will develop, analyze, and amend technical specifications for delivery to the development team, address relevant problems or roadblocks, and ensure high levels of performance and security.
Bus Systems Analyst Lead - Empower System OneBus Systems Analyst Lead - EmpowerPittsburgh, PATeam & Business Overview Function of the Group: Product and Pricing Business Area: Home Lending Originations The team supports initiatives related to First Mortgage and Home Equity products, focusing on solving complex business problems that impact product delivery, operational efficiency, and risk mitigation. Required Skills/Technical Skills: Empower Configuration – Intermediate to Expert Skills/Knowledge Retention of system functionality and features Empower LOS ADO Experience- keep track of stories or requirements JIRA Experience - keep track of stories Microsoft Office Applications Postman would be a plus.
NewAssistant Treasury Analyst Joseph Michaels InternationalAssistant Treasury AnalystPhiladelphia, PAThis position is perfect for recent graduates or early-career professionals with an interest in corporate finance, strong analytical abilities, and eagerness to grow in a fast-paced environment. Proficiency in Microsoft Excel (advanced functions, pivot tables, macros); familiarity with SQL, Bloomberg, or treasury software is advantageous.
Sr Business System Analyst System OneSr Business System AnalystPittsburgh, PAStrong experience working with Actimize tools (RCM Designer, ActOne configurations, AIS Modeler). Initiatives/Projects: Actimize system, communication to customers on Fraud alerts, Analysis on Fraud, onboarding other software.
Freelance Analyst - Customer Insights and Strategy System OneFreelance Analyst - Customer Insights and StrategyPittsburgh, PA$30–$35 / hourOverview: The Freelance Analyst, Customer Insights & Strategy, supports data-driven decision-making by delivering customer-focused insights that inform product, marketing, and strategic initiatives. Design and execute custom surveys to inform product, marketing, and strategic decisions, including questionnaire development, programming, analysis, visualization, and storytelling.
NewSenior Systems Analyst, Enterprise Imaging St. Luke's Health Network, Inc.Senior Systems Analyst, Enterprise ImagingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. User management and training: The role involves adding, changing, and deleting users, granting appropriate permissions and profiles, correcting studies and patient information, and developing and providing user training.
Clinical QA Analyst- Access Center (Hybrid Position) St. Luke's Health Network, Inc.Clinical QA Analyst- Access Center (Hybrid Position)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The analyst will collaborate with clinical staff, managers, and other stakeholders to ensure that the Access Center provides high-quality, patient-centered care.
NewBusiness Analyst, PA or NJ residency required St. Luke's Health Network, Inc.Business Analyst, PA or NJ residency requiredAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. This role will be responsible for the maintenance of key Epic Cadence documents including provider scheduling decision trees, IT technical requirements, provider template designs, and provider clinical time targets.
NewHCMS Analyst St. Luke's Health Network, Inc.HCMS AnalystAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Coordinate multiple phases of testing, to include writing test plans and test scripts, performing system testing and supporting user testing.
Business Analyst Penske Truck RentalBusiness AnalystREADING, PABusiness Impact: This position provides analytical leadership to the Pricing team in support of the Contract product lines, helping drive performance, accountability, and long-term value creation. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Master Data Management Analyst St. Luke's Health Network, Inc.Master Data Management AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Master Data Management Analyst is responsible for the development, delivery, and management of contracts master data for the Workday ERP procurement and supply chain management systems.
NewSchool Services - School Board Certified Behavioral Analyst (BCBA) - $50-53 per hour VyTalent SolutionsSchool Services - School Board Certified Behavioral Analyst (BCBA) - $50-53 per hourMorton, PA$50.04–$52.54 / hourBuilt on more than three decades of experience, VyTalent Solutions partners with hospitals, surgical centers, behavioral health facilities, schools, correctional healthcare environments, and community-based organizations nationwide. At VyTalent Solutions, support starts with benefits that work for you, an uncapped referral program, and a recruiter who’s with you every step of the assignment.
NewSchool Services - School Board Certified Behavioral Analyst (BCBA) - $2,229 per week Zack GroupSchool Services - School Board Certified Behavioral Analyst (BCBA) - $2,229 per weekAston, PAOpt In: By providing your phone number and engaging with Lynn Care, LLC (also known as Zack Group), its affiliates, and contracted partners—including via text message, phone call, AI-generated call, AI-generated text, or email—you consent to receive communications regarding job opportunities. Zack Group has been active in the medical staffing sector for over 25 years, providing a wide range of services to top-tier healthcare facilities, including PRN/Per Diem, contract and permanent placement.
NewEntry Level Data Scientist/Analyst/Java full stack developer SynergisticITEntry Level Data Scientist/Analyst/Java full stack developerState College, PA$82,000–$136,000 / yearFull timeSynergisticIT works especially well for candidates such as: recent grads in CS/Engineering/Math/Stats, jobseekers who were laid off and need an updated stack, career switchers who want a guided plan, candidates with career gaps, people with “learning but not hired” bootcamp history, experienced professionals not landing interviews, and international candidates on F1/OPT needing a clear employment pathway. Since 2010, SynergisticIT has helped thousands of candidates secure full-time roles with leading companies and recognizable brands—think Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Walmart Labs, Citi, JPMC, Bank of America, Wayfair, and many more—often in the $95k to $154k offer range depending on role, location, and skillset.
AI Application Support Analyst -- Remote LancesoftAI Application Support Analyst -- RemotePA, PARemote$35They will play a crucial role in keeping the platform running smoothly, troubleshooting issues in partnership with technical teams, evaluating and rolling out new strategic capabilities, and helping business users get real, practical value from the tool. The ideal candidate is a strong communicator and natural problem-solver who is equally comfortable working a support ticket with cyber and infrastructure teams as they are leading an approachable lunch-and-learn for a non-technical audience.
Application Support Analyst Kinsley Construction IncApplication Support AnalystYork, PAThis role will work closely with Applications Team and end users to learn our systems, provide day-to-day support, assist with user setup, and contribute to basic reporting and data requests, with opportunities to grow technical skills over time. Associate's or Bachelors degree in Information Systems, Computer Science, Business, Finance, or a related field, or an equivalent combination of education and experience, with 1 to 2 years of relevant experience preferred.
Senior Specialist, Production Services Application Support Analyst The Bank of New York Mellon CorpSenior Specialist, Production Services Application Support AnalystPAEnsure appropriate monitoring and alerting setup, monitor applications, and respond to incidents Lead or partner with other team members on analyzing moderate to complex issues. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Specialist, Production Services Application Support Analyst The Bank of New York Mellon CorpSpecialist, Production Services Application Support AnalystPittsburgh, PAIn this role, youll make an impact in the following ways: Own and manage the end-to-end incident lifecycle in ServiceNow, ensuring timely triage, resolution, and SLA adherence while acting as the Service Incident Owner (SIO). Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
LN Venues, Venue Applications Support Analyst Live Nation Entertainment IncLN Venues, Venue Applications Support AnalystPASits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment; lifts up to 20 pounds regularly; crouch/kneel/bend/reach frequently and stand/walk regularly for several hours at a time when installing or supporting technology at venues; exposed to typical office environment conditions and noise levels while working from central office; exposed to large crowds, high volumes of noise, and sometimes outdoor conditions during onsite venue support; travel may require flying, driving, or using mass transit. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
Application Support Analyst Benchmark IT Solutions IndiaApplication Support AnalystPittsburgh, PennsylvaniaThe ideal candidate thrives in a fast-paced client environment, enjoys resolving complex issues, and proactively improves processes and system reliability. While not a traditional Business Analyst or Project Manager role, the position requires a problem-solving mindset , strong business understanding, and ownership of day-to-day application operations.
IT Support Analyst I Concurrent Technologies CorpIT Support Analyst IJohnstown, PACTC values teamwork, innovation, continuous learning, and exceptional customer service, providing opportunities to expand your technical skills while building a rewarding career with an organization dedicated to making a meaningful impact. Supporting employees across the organization, you'll contribute to a collaborative, customer-focused environment where technology enables engineers, researchers, and business professionals to accomplish their mission.
NewSenior Technology Support Analyst US Offices & UnitSenior Technology Support AnalystPhiladelphia, PennsylvaniaMorgan, Lewis & Bockius LLP, one of the world’s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Senior Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. Perform detailed problem analysis and document issues and resolutions related to software or network issues and work with Level 3 software and hardware engineers when an issue needs to be escalated.
Business Support Analyst National Fuel Gas CoBusiness Support AnalystErie, PA$62,500–$75,000 / yearCollaborate with team members and Field Operations supervisors and technicians to support daily activities including critical reporting, troubleshooting employee system issues, and developing solutions to help solve problems as they arise. PRIMARY RESPONSIBILITIES: Support the business functions of Field Operations with a focus on business process design, User Acceptance Testing, implementation, training, trouble shooting and maintenance within the Field Operations department.
LN Venues, Venue Applications Support Analyst (Pennsylvania) Live Nation WorldwideLN Venues, Venue Applications Support Analyst (Pennsylvania)PennsylvaniaSits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment; lifts up to 20 pounds regularly; crouch/kneel/bend/reach frequently and stand/walk regularly for several hours at a time when installing or supporting technology at venues; exposed to typical office environment conditions and noise levels while working from central office; exposed to large crowds, high volumes of noise, and sometimes outdoor conditions during onsite venue support; travel may require flying, driving, or using mass transit. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
Application Support Analyst | Production Services | Experienced Hire Susquehanna International Group, LLPApplication Support Analyst | Production Services | Experienced HireBala Cynwyd (Philadelphia Area), PennsylvaniaTo meet the unique challenges of global markets, Susquehanna applies machine learning and advanced quantitative research to vast datasets in order to uncover actionable insights and build effective strategies. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers.
Senior Decision Support Analyst Highmark IncSenior Decision Support AnalystPittsburgh, PAProvide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items, and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.
Lead Decision Support Analyst (Pittsburgh HYBRID) Highmark IncLead Decision Support Analyst (Pittsburgh HYBRID)Pittsburgh, PAProvide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers. Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information.
IT Support Analyst Ascent DataIT Support AnalystPittsburgh, PennsylvaniaWe exist to transform technology into value for our customers and help small to mid-sized businesses succeed through advanced technology management, personalized IT strategy, and the constant support of our responsive team. As an IT Support Analyst, you'll serve as the primary point of contact for technical support requests, helping customers and end users resolve issues quickly and professionally.
Decision Support Analyst Highmark IncDecision Support AnalystPittsburgh, PAProvide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.
College Applications & Field Support Analyst St. Luke's University Health NetworkCollege Applications & Field Support AnalystBethlehem, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences.
IT Support Analyst Allan Myers, IncIT Support AnalystMalvern, PennsylvaniaThe Support Analyst is responsible for the following: Escalated End-User Support & Service Delivery Provide advanced support for escalated incidents and service requests via the ITSM platform, chat, phone, remote management and in person as needed. Technical Proficiency: Strong experience with ITSM systems, SaaS platforms, mobile and desktop operating systems, networking technologies, Microsoft productivity tools, automation platforms, and scripting.
IT Support Analyst Allan Myers IncIT Support AnalystMalvern, PARequired Skills and Competencies: Technical Proficiency: Strong experience with ITSM systems, SaaS platforms, mobile and desktop operating systems, networking technologies, Microsoft productivity tools, automation platforms, and scripting. Position Summary: The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects.
Senior Technical Support Analyst Hajoca CorporationSenior Technical Support AnalystPAAbout the Role: You will: Function as the first point of contact for Hajoca Profit Center and National Support Center support requests, providing technical and troubleshooting assistance related to computer hardware and software, mobile devices, and other tech tools and products. Document problems and conversations to create an incident that can be referenced by other technicians and for training purposes all while providing world class customer service and support.
Service Desk / Systems Support Analyst – Philadelphia BVA Bear's IT SolutionsService Desk / Systems Support Analyst – PhiladelphiaBoiling Springs, PAThe Service Desk / Systems Support Analyst provides centralized service desk operations and systems support for City Council, handling ticket intake, remote troubleshooting, routine maintenance, and compliance aligned system support. BVA Bears IT Solutions is seeking a Service Desk / Systems Support Analyst – for a full‑time position primarily supporting City of Philadelphia facilities onsite.
Litigation Support Analyst DLA Piper LLP (US)Litigation Support AnalystPhiladelphia, PA$46.15–$73.38 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Business Systems Support Analyst Allan Myers, IncBusiness Systems Support AnalystWorcester, PennsylvaniaProvide practical guidance and basic user training on business systems, enterprise applications, reporting tools, workflow processes, and core platforms, helping business users navigate common tasks, follow documented procedures, and escalate more complex questions when needed. Maintain functional and technical proficiency in core business platforms , enterprise applications , reporting tools, and workflows that support finance, accounting, human resources, procurement, project administration, document management, communication, and other enterprise business processes .
Business Systems Support Analyst Allan Myers IncBusiness Systems Support AnalystPAProvide practical guidance and basic user training on business systems, enterprise applications, reporting tools, workflow processes, and core platforms, helping business users navigate common tasks, follow documented procedures, and escalate more complex questions when needed. Maintain functional and technical proficiency in core business platforms, enterprise applications, reporting tools, and workflows that support finance, accounting, human resources, procurement, project administration, document management, communication, and other enterprise business processes.
Associate Support Analyst, Pharmacy Technology Giant Eagle IncAssociate Support Analyst, Pharmacy TechnologyCranberry Township, PA$55,000–$64,200 / hourResolve Incident, and process web based incidents from in-store retail pharmacies, Specialty Pharmacy, Pharmacy Central processing centers, Long Term Care Pharmacy issues related to computer software used to process customer prescriptions, prescription adjudication issues, how to questions, Medication Therapy Management, Inventory issues, Drug Pricing issues, POS issues, IVR issues, Customer text messaging issues, Outbound call issues, Immunization processing issues, Drug DUR issues, Drug Restrictions, prescriber restrictions, regulatory restrictions, software access issues, Printer Configuration issues, scanner configuration issues, workstation configuration issues, and reporting questions. Highly Desired: Experience working with external software vendors on support issues: Optum, LexisNexis, Script Drop, mScripts, Framework, Sage, eMar (TabulaPro, PCC), Appris, MedAdvisors and other vendors.
Sales Operations Support Analyst Campbell'sSales Operations Support AnalystHanover, PennsylvaniaOur portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. By ensuring system accuracy, resolving issues quickly, and supporting day-to-day DSD operations, you will help maintain strong service levels and enable efficient route and distributor performance.
Sales Operations Support Analyst The Campbell's CoSales Operations Support AnalystHanover, PA$37,400–$51,500 / yearOur portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. By ensuring system accuracy, resolving issues quickly, and supporting day-to-day DSD operations, you will help maintain strong service levels and enable efficient route and distributor performance.
End User Support Analyst Gentex CorporationEnd User Support AnalystPAKNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint. PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
Treasury Management Support Analyst Wells Fargo & CoTreasury Management Support AnalystPlymouth Meeting, PA$31.73–$48.08 / hourThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
NewIT Support Analyst I BelcanIT Support Analyst IPittsburgh, PAMaintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network * Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems * Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems * Performs pro-active monitoring of Client's computer systems through appropriate tools. Typically supplements Site IT analyst at a larger site and requires constant supervision * Onsite Technology Support provides in-person assistance to employee end users including: * Responds to telephone calls, emails, and personnel requests for technical support.