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This role involves supporting legacy system operations, assisting in accounting closing processes, and supporting the migration to Microsoft Dynamics 365 Business Central alongside integrated business applications. Provide functional and technical end-user support and issue resolution across General Ledger, Job Costing, Purchasing, Sales, Inventory, and Payroll modules.

Dynamics Solutions, LLC

D365 BC Support Analyst

Crelate

Here’s a little bit more about what we’re looking for in a Help Desk Support Analyst Level 3. We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regrading their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand. Please keep reading to determine if you’re a good fit for what we’re looking for in a Help Desk Support Analyst Level 3. The ideal person we are looking to fill our position loves supporting people when they need help.

BridgePoint Technologies.

Help Desk Support Analyst Level 3

As a Tier 2 Support Analyst, you will triage, analyze, and resolve Tier 2 support tickets for the DPS system-working directly with government personnel, internal engineering teams, and program leadership to maintain system readiness and user satisfaction. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

YEAR

CACI International Inc.

Tier 2 Support Analyst

ea_via_bold

Respond to customer inquiries in a timely manner and utilize skills and knowledge of applications to answer questions and solve technical problems. From your seat in our beautiful new office in downtown Chicago, you will have access to many teammates to help respond to clients timely.

Reveal Data Corp

Support Analyst

Our traders work hard to provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. We go all-out to understand and support end-user needs, leverage data to gauge effectiveness, and advance our trading infrastructure by developing cutting edge and mission-critical support for our trading platform and applications.

Belvedere Technology LLC

Trading System Support Analyst

About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role will be responsible for managing user identities and access, deploying and maintaining applications, administering endpoint devices, supporting cloud and on-premises infrastructure, and troubleshooting complex technical issues across a hybrid IT environment.

<p>At
              Sentinel
              we’ve always taken the lead. Since 1982, Sentinel Technologies has been recognized as a premier business technology services provider dedicated to delivering the highest quality IT solutions, customer service and support.
              <br />
              <br />
              When it comes to achieving a tangible ROI and sustainable performance from your IT environment, Sentinel takes the lead!
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              <br />
              Even as our services have spanned generations of technology, Sentinel has stayed at the forefront of IT developments and maintained a singular focus on providing practical and innovative solutions. With single-source accountability, Sentinel processes and teams can efficiently address a range of IT needs – from communications, to data center, to cloud and managed services. Our proven success has allowed us to expand from our original charter of providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the U.S. By aligning with many of today’s global technology leaders including Cisco, Microsoft, EMC, NetApp and VMware, Sentinel solutions achieve tangible results.</p>

Sentinel Technologies Inc

Route complex technical issues to specialized teams including API Integration, APIL2, AM-API, and FIXENG teams. About your Team: As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you will be the first point of contact for clients seeking assistance with our API products.

<h2><strong>About Interactive Brokers LLC</strong></h2>
<p> </p>
<h2><strong>Our Business</strong></h2>
<p>For over 40 years, Interactive Brokers has been the pioneer of the electronic trading revolution. We rapidly scaled from a small U.S. options market-maker into a sizable global trading firm by leveraging the power of technology and automation.</p>
<p>Recognizing an opportunity to provide low-cost brokerage services to individuals and institutions seeking alternatives to high-priced firms, we opened our vast intercontinental electronic network and trade execution services to clients. Today, we serve 1.81M clients in over 200 countries and territories worldwide.*</p>
<p>Since inception, we have been committed to delivering value through technological innovation, and providing our clients with unprecedented access to global markets at the lowest cost.</p>
<p> </p>
<p>See the list of our awards here:</p>
<p><a href="https://www.interactivebrokers.com/en/index.php?f=809">https://www.interactivebrokers.com/en/index.php?f=809</a></p>
<p> </p>
<p> </p>
<h2><strong>Innovators Wanted</strong></h2>
<p>We are looking for people who see opportunity where others see the status quo. At Interactive Brokers, every one of our exceptional and dedicated employees plays a role in keeping our technology on the cutting-edge, and our company at the forefront of the electronic trading industry.</p>
<p>Our employees work on projects that impact clients around the world in a dynamic startup-style culture. We offer opportunities to push the boundaries of technology. Why will you choose Interactive Brokers? </p>
<p> </p>
<p> </p>
<h2><strong>Benefits and Incentives</strong></h2>
<p>As an employee of Interactive Brokers, you will enjoy a competitive and comprehensive benefits and compensation package. While the specifics of each country's package may vary, most of our offices offer some version of the following, plus more:</p>
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<li>Competitive Pay with discretionary bonus packages which include company stock grants</li>
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<ul>
<li>Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage</li>
</ul>
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<li>401K Retirement Savings Plan<br>(generous company match)</li>
</ul>
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<li>Daily Lunch Allowance</li>
</ul>
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<li>Wellness Incentives</li>
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<li>Flexible Spending Accounts</li>
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<li>Paid Personal Time and Sick Leave</li>
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<h2><strong>Locations</strong></h2>
<h2> </h2>
We are a global company headquartered in Greenwich, Conneticut, with over 2,650+ employees in offices in the USA, Hungary, Estonia, Russia, Switzerland, Canada, hong Kong, the UK, Australia, Japan, India and China. 
<p> </p>
<h2><strong>Use your skills and interests to</strong><br><strong>innovate at Interactive Brokers.</strong></h2>
<p>Review our many openings across our unique teams<br>and see what opportunities are right for you.</p>
</div>
</div>
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<p>We are a global company headquartered in Greenwich, Conneticut, with over 2,650+ employees in offices in the USA, Hungary, Estonia, Russia, Switzerland, Canada, hong Kong, the UK, Australia, Japan, India and China. </p>

Interactive Brokers Group Inc

API Support Analyst I

Partner with Customer Success, Account Managers and Solutions teams to tackle nuanced client challenges and ensure clients are successfully onboarded and transitioned to Client Support. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world.

Ripple Labs Inc

Client Support Analyst

OTHER

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role will be responsible for managing user identities and access, deploying and maintaining applications, administering endpoint devices, supporting cloud and on-premises infrastructure, and troubleshooting complex technical issues across a hybrid IT environment.

Sentinel

[AW]-iCims

Our systems support interns are expected to learn on the job by asking questions, applying classroom knowledge and real world experience, all whilst learning from experienced IT professionals. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets.

HOUR

Geneva Ireland Financial Trading Limited

Systems Support Analyst Intern

Additional Experience: Exposure to remote office setups, trial support environments, ServiceNow, Cisco video conferencing systems, iManage, PeopleSoft, Intapp Time, Avaya, Entra Multifactor Authentication (MFA), and Lenovo devices is a plus. Technical Expertise: Strong knowledge of desktop hardware, software, Microsoft Windows 11, Microsoft 365, Microsoft Azure, Microsoft Intune, Microsoft Teams, Citrix, VPN technologies, and end-user computing environments.

Kirkland & Ellis LLP

Technology Support Analyst II

Respond to customer inquiries in a timely manner and utilize skills and knowledge of applications to answer questions and solve technical problems. Compensation for this role will dependonanumberoffactors,includingacandidate’squalifications,skills,competencies,andexperience,andmay fall outside of the range shown.

Reveal

ADAPTED_NOW

Analyze Service Desk interaction, incident, request, workforce, quality, customer satisfaction, service-level, and self-service data to identify trends, recurring issues, demand drivers, and improvement opportunities. Develop automation business cases using volume, effort, cost, risk, customer impact, adoption, and return-on-investment measures; prioritize opportunities with Service Desk leadership and technical partners.

Pinnacle

End User Support Analyst IV

The ideal candidate will have strong experience in front-office trading support, incident/problem/change management, and production stability and a proven ability to troubleshoot complex systems, coordinate high-impact incident restoration, and drive efficiency through tooling and automation. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

BC Forward

Level 2 Production/Trading Support Analyst

The Junior Technology Support Analyst provides technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephone and security systems. Assembles, installs, configures, tests, images, troubleshoots and repairs hardware and peripherals, including but not limited to computers, printers, scanners, fax machines and mobile devices.

Skadden

Junior Technology Support Analyst

These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater. Hedge Fund Client Support Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients.

Clearwater Analytics

Hedge Fund Client Support Analyst

The Technical Support Analyst develops a high-level knowledge of the Lien Perfect products and couples that with technical knowledge of Microsoft enterprise systems and related information technologies to validate customer questions and triage customer inquiries. The Technical Support Analyst position within the support organization is primarily responsible for working with financial customers to help with inquiries related to the Lien Perfect for Lenders software and products.

CSC Group

Technical Support Analyst

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Scott AFB, IL. Primary Responsibilities: Responsible for assisting with the following duties: Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Leidos Holdings Inc

SATCOM IP Network Support Analyst

Job Title: Tier 2 Support AnalystJob Category: LogisticsTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * The Opportunity: Join a fast paced, mission driven environment supporting DoW transportation systems. As a Tier 2 Support Analyst, you will triage, analyze, and resolve Tier 2 support tickets for the DPS system—working directly with government personnel, internal engineering teams, and program leadership to maintain system readiness and user satisfaction.

<span itemprop="name">CACI</span> provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&amp;P SmallCap 600 Index, CACI provides dynamic careers for over 15,800 employees working in over 120 offices worldwide. Visit <a href="http://www.caci.com" target="_blank" itemprop="url" mns_rt="Company">www.caci.com</a>.<br/>
      <br/>
      We strive to sustain a corporate culture based on integrity - one that's focused on treating customers ethically and making their priorities our priorities. We pride ourselves in finding and hiring people with the highest intellectual capital, and providing them with challenging opportunities and encouraging their innovation and initiative.

CACI

Assist in resolving issues with business applications, including ERP and Warehouse Management Systems, by leveraging personal knowledge and collaborating with application teams, while also monitoring and troubleshooting personal computing devices, network equipment, material handling equipment (MHE) technology, handheld devices (Vocollect Headsets, XRS tablets, PDA devices (FUTURE), etc.), printers (laser, thermal, line, copiers, etc.), and UPS units. Position Responsibilities: Provide on-site and remote support for business-critical applications and hardware, resolve complex computing and networking issues, identify and address recurring problems, escalate as needed, and support Martin Brower IT policies while interacting with various IT support team as the IT Support Analyst.

<p>Reyes Holdings, aligned with leading brewers and foodservice providers, delivers the best-known brands and widest variety of food and beverage items to retailers around the world. Annually, the company delivers over 406 million cases of high-quality beer and food products from more than 90 warehouses in the U.S., Canada, and Ireland as well as Puerto Rico, Central and South America. Today, Reyes Holdings is the 25th largest privately held company in America and one of the largest privately held companies in Chicago with more than 10,300 employees and annual sales in excess of 12 billion dollars. We are dedicated to providing a challenging and rewarding work experience with opportunity for growth.</p>

Support Analyst Jobs in Illinois

D365 BC Support Analyst Dynamics Solutions, LLC

Help Desk Support Analyst Level 3 BridgePoint Technologies.

Tier 2 Support Analyst CACI International Inc.

Support Analyst Reveal Data Corp

Trading System Support Analyst Belvedere Technology LLC

Support Analyst Sentinel Technologies Inc

API Support Analyst I Interactive Brokers Group Inc

Client Support Analyst Ripple Labs Inc

Support Analyst Sentinel

Systems Support Analyst Intern Geneva Ireland Financial Trading Limited

Technology Support Analyst II Kirkland & Ellis LLP

Support Analyst Reveal

End User Support Analyst IV Pinnacle

Level 2 Production/Trading Support Analyst BC Forward

Junior Technology Support Analyst Skadden

Hedge Fund Client Support Analyst Clearwater Analytics

Technical Support Analyst CSC Group

SATCOM IP Network Support Analyst Leidos Holdings Inc

Tier 2 Support Analyst CACI

Field IT Support Analyst (75% Travel) Reyes Holdings LLC

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