li>Provide practical guidance, basic user training, and orientation to help field and office users navigate common tasks, follow documented procedures, and escalate more complex questions when needed for field technology, mobile tools, field applications, and core business systems used by operations teams, such as HCSS HeavyJob, HCSS E360, CMiC, Microsoft 365, and related platforms.
Required Skills and Competencies:
- Technical Proficiency: Expertise in incident management systems, field-facing SaaS solutions, mobile operating systems, jobsite connectivity options, device support, application administration, and Microsoft productivity suites.