Student Services Specialist Cleveland State UniversityStudent Services SpecialistCleveland, OHBusiness Title Student Services Specialist Posting Category Administrative and Professional Salary Grade 05 Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department Campus411 Department Description Position Location Main Campus FTE 1.00 Job Summary. Signicant experience working with two or more of the administrative service functions covered by All-in-1/Campus411 or previous experience providing similar services in highly complex organizations covering multiple functional units.
Student Services Specialist, Placement Testing Columbus State Community CollegeStudent Services Specialist, Placement TestingColumbus, OHThis role is a member of New Student Onboarding and Assessment and will collaborate closely with key College departments, including Admissions, Student Success, Academic Affairs, Accessibility, Testing Services, Student Central, and Enrollment Services Operations, to ensure effective student enrollment matriculation. The Student Services Specialist, Placement Testing, works under the direction of the Assistant Director and serves as a primary facilitator of placement assessment administration.
Part- Time Student Services Specialist Columbus State Community CollegePart- Time Student Services SpecialistColumbus, OhioSupports students in self-serve processing of course drop/adds, completing the admission application, signing up for College sponsored workshops and events, accessing enrollment verifications, making tuition payments, resetting passwords, completing FAFSA applications, master promissory notes, entrance counseling, etc. Counsels students regarding financial aid programs; regularly interacts with students and parents and follows up on missing or deficient information in person, by telephone, email, and chat.
NewAccess Services Specialist (Student) Case Western Reserve UniversityAccess Services Specialist (Student)Cleveland, OHIssue Parking Permits - The Specialist is responsible for understanding the various types of parking permits available to university customers, for ensuring these permits are available for in-person and online sales, for completing sales via cash or credit card transactions, and for escalating issues reported to Access or Parking Services by permit holders in a timely and appropriate manner. These student-driven inquiries can occur via phone calls, emails, and in-person and are an opportunity for the access services specialist to utilize critical thinking skills to problem solve and troubleshoot towards a positive outcome while demonstrating the ability to balance between policy and/or practice and exceptions and determine when to escalate matters.
Student Social Services Specialist Ohio Department of EducationStudent Social Services SpecialistColumbus, OHAttend and participate in special education, absence intervention, and manifestation determination meetings for students on caseload. Qualifications - MUST: Deliver services through a trauma-informed lens and operate with responsivity to needs of various diverse populations (professional development available).
Student Outreach Specialist (Call Center/Customer Service) AVEDA FREDRICS INSTITUTEStudent Outreach Specialist (Call Center/Customer Service)Loveland, OHDemonstrate unparalleled customer service by personalizing all communications with prospective students, taking ownership of the conversation outcomes, and ensuring positive results. Provide customer service to prospective Aveda Institute students through various support center functions, including conducting inbound and outbound calls, texting, and more.
Student Services Secretary Ohio Department of EducationStudent Services SecretaryOHJOB GOAL: To assist the Student Services Director and members of the department, including intervention specialists, related services, ELL instructors, and 504 case managers in the day-to-day operations of the Special Education Department's office, and to serve as a liaison for building administrators. Manages the special education budget process: prepares and updates the annual budget, contracts with special education service vendors, processes payment vouchers, and federal and state budget reports.
Manager of Student Services, Compliance (Special Education) Ohio Department of EducationManager of Student Services, Compliance (Special Education)Cleveland, OHThe Manager of Student Services: Compliance will work to ensure the successful ongoing implementation, and assessment of special education compliance by assisting with the development and implementation of IEPs, as well as coordination and monitoring of evaluation timelines, case conference committee meetings, and supplementary/related services. Breakthrough manages core administrative responsibilities for the five elementary and five middle schools in its network and has recently embarked upon a strategy to coordinate its academic initiatives as well to bring national best practices to all of the 3,600 students within the network.
Director of Student Services Ohio Department of EducationDirector of Student ServicesBASCOM, OHMTSS Coordination Oversee district-wide implementation of MTSS, including: Tiered academic and behavioral interventions Data collection and analysis Problem-solving teams Ensure fidelity of MTSS practices across buildings. Lead the design, implementation, and continuous improvement of the district's MTSS framework (academic, behavioral, and social-emotional supports).
Grant-Funded Student Transition Specialist Terra State Community CollegeGrant-Funded Student Transition SpecialistFremont, OHThe Student Transition Specialist fosters student success through individualized guidance, group programming, and collaboration with campus and community partners to remove barriers and promote equitable outcomes. Education and/or Work Experience: Required Bachelor's degree in education, counseling, social work, or a related field, 2+ years of experience working with students in a college or career readiness setting.
Student Engagement Specialist - Ohio State University Legends Hospitality, LLCStudent Engagement Specialist - Ohio State UniversityColumbus, OHOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising.
NewAdministrative & Student Support Specialist The University of AkronAdministrative & Student Support SpecialistAkron, OHSupport daily departmental business, including monitoring department and program budgets; obtaining and maintaining inventory of equipment, services, and supplies; administers departmental purchasing activities; authorizes limited expenditures. Assist with the employment process and maintaining departmental personnel records, coordinate position searches and other personnel matters (may include but not limited to appointments/changes, faculty load reporting, part-time faculty reasonable assurance memos, personnel transactions, and student employment processes).
Student Engagement Specialist - Ohio State University Legends GlobalStudent Engagement Specialist - Ohio State UniversityColumbus, OhioOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component of feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising.
NewStudent Operations Specialist Cengage Learning IncStudent Operations SpecialistOH$22–$29 / hourCengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. The Student Operations Specialist is responsible for investigating operational issues, coordinating cross-functional resolutions, supporting system enhancements, and ensuring business processes align with organizational goals.
Student Account Specialist Xavier UniversityStudent Account SpecialistCincinnati, OHThis role provides front-line service to students, families, faculty, and staff by assisting with student account questions, payments, refunds, departmental deposits, and related financial processes. The Student Account Specialist plays an important role in supporting this mission by helping students and families navigate the financial aspects of their Xavier experience with accuracy, care, and professionalism.
EMIS Services Specialist Ohio Department of EducationEMIS Services SpecialistCuyahoga Falls, OHUnder the direction of the NEOnet Executive Director, the EMIS Services Specialist is responsible for the delivery of EMIS software support services to educational entities associated with the NEOnet consortium. Work Environment: While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock.
NewBilingual: English & Somali HS Student Enrollment Specialist- North Woods FOCUS Campus Career Prep High SchoolsBilingual: English & Somali HS Student Enrollment Specialist- North Woods FOCUS CampusColumbus, OhioWe are a network of dropout prevention and recovery charter schools in Ohio committed to helping our students build a life of meaning and impact. Front Desk Leadership: Serve as the primary point of contact for the school, welcoming guests and managing all incoming communications with professionalism.
Student Engagement Specialist - 26.27 Ohio Department of EducationStudent Engagement Specialist - 26.27Dayton, OHJob Summary: A Student Engagement Specialist plays a vital role in ensuring the well-being and success of the students through enhancing student support services and fostering a positive learning environment. Be present and visible in the school community by frequently connecting with students in common areas, lunchrooms, co-curricular spaces, hallways, and other spaces where students gather.
Student Account Specialist Cleveland State UniversityStudent Account SpecialistCleveland, OHBusiness Title Student Account Specialist Posting Category Administrative and Professional Salary Grade 04 Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department Bursars Department Description Position Location Main Campus FTE 1.0 Job Summary. Excellent interpersonal skills, "Customer Focus" attitude, and ability to work effectively with a wide range of constituencies in a diverse community while maintaining confidentiality.
Student Information Specialist Capital UniversityStudent Information SpecialistColumbus, OHThis includes advising students, faculty and stakeholders on registrar, academic, federal policy and procedures, evaluating extenuating circumstances, answering questions from walk-in traffic, answering the main phone line and directing calls to the appropriate destination, and maintaining the Registrar's general email account. Success managing multiple priorities under tight deadlines, establishing goals and priorities, and demonstrating personal initiative working without close supervision.
NewSpecialist, Instructional Services Columbus State Community CollegeSpecialist, Instructional ServicesColumbus, OHAdheres to the established process for the proctoring of Virtual Testing sessions: utilizing the LMS - Blackboard, the review of practice tests and course exams, the utilization and completion of various virtual proctoring forms, adherence to review deadlines, and the uploading of proctor review documents in assigned Blackboard course sections. exam sessions utilizing the LMS and Maxient system, as well as administers and proctors academic exams, including Make-up and Proficiency tests, HESI and Certiport vendor exams utilizing the Testing Center Exam Management/Appointment system; assists with course copy functions in collaboration with the FAC when operationally needed.
High School Student Enrollment & Outreach Specialist Career Prep High SchoolsHigh School Student Enrollment & Outreach SpecialistColumbus, OhioWe are a network of dropout prevention and recovery charter schools in Ohio committed to helping our students build a life of meaning and impact. Lead campus tours as sales conversations, showing students what their life could look like and answering difficult questions.
Voluntary Services Specialist U.S. Department of Veterans AffairsVoluntary Services SpecialistChillicothe, OH$52,654–$101,309 / yearQualifying specialized experience planning, supervising, and coordinating volunteers of a volunteer program; evaluating and monitoring the effectiveness of a specialized program and devising new methods for improvement; effectively recruiting, interviewing, and evaluating prospective employees/volunteers in order to appropriately utilize their talents and interests; utilizing interpersonal communication skill to foster effective working relationships with others; and familiar with a wide variety of principles and practices to evaluate program trends. Specialized experience managing a program of volunteers and contributing organizations within a medical or hospital setting; development and implementation of a detailed marketing plan for a specialized program; managing a program service budget and managing a donation needs list of an organization; utilizes laws and regulations governing the General Post Fund and solicitation and acceptance of donated gifts; and understanding and applying personnel management practices for interviewing, screening, placing, and counseling purposes.
NewResident Services & Housing Operations Specialist Crawford HoyingResident Services & Housing Operations SpecialistDayton, OHCrawford Hoying is seeking a Community Services Specialist for Wright State Student Housing to support administrative functions and resident relations within a busy property management team. The role emphasizes outstanding customer service and collaboration with office and maintenance teams.#J-18808-Ljbffr.
NewTransition Success Specialist - Accessibility Services (Part-Time) Sinclair Community CollegeTransition Success Specialist - Accessibility Services (Part-Time)Dayton, OHTuition waiver for employee for 3 credit hours per semesterOpportunity for advancement and promotionSupport for continued professional development and educationOPERS pension participation, with 14% employer contribution14 days of annually observed company holidays, part‑time employees are paid for regularly scheduled hours on these daysHigh quality programs and events for work‑life balancePrincipal AccountabilitiesEnsure that each student has a full understanding of their own disability, and how it will impact them in dealing with all aspects of the Sinclair system, including advising on appropriate course load, career options and time management scheduleDetermine and arrange academic support services for each student. Transition Success Specialist - Accessibility Services (Part-Time)Position SummaryThe Sinclair Transition Success Specialist provides comprehensive support services for students with intellectual disabilities, ensuring they receive appropriate accommodations and are fully integrated into the Sinclair College community.
Partner Services Specialist Greater Cleveland Food BankPartner Services SpecialistCleveland, OH$48,000–$55,375 / yearConducts agency site visits, using this as a positive opportunity to ensure compliance and talk openly about issues and concerns, to offer feedback and support, to make our partnership stronger and to help agencies understand how to fully utilize Food Bank products and services appropriate to their needs. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.
Qualified Behavioral Health Specialist (QBHS)/Behavior Technician (BT) – Community Based Services Empower Behavorial Health & InterventionQualified Behavioral Health Specialist (QBHS)/Behavior Technician (BT) – Community Based ServicesColumbus, OhioEDUCATION REQUIRED: High school diploma or equivalent and 21 years of age (if serving children/adolescents) required; High school diploma or equivalent and at least 21 years of age (if serving children/adolescents) with 3 years or more of related experience, or a bachelor's degree or master’s degree in social work, psychology, nursing, or in a related human services preferred. PURPOSE: The QBHS/BT position is a multi-faceted position due to the variety of services that may be provided by this staff member depending on their specific caseload including mental health treatment and support services, therapeutic behavior intervention services, psychosocial rehabilitation, intensive intervention services, and education services.
NewSpecialist, Admissions & Career Services Clark State Community College (Inc)Specialist, Admissions & Career ServicesSpringfield, OHDevelops and implements communication and recruitment strategies to encourage College Credit Plus (CCP) students to transition into undergraduate programs, working collaboratively with Enrollment Services offices. Leads recruitment and conversion efforts for students completing Early College Programs, with a focus on College Credit Plus (CCP) students transitioning to undergraduate enrollment after high school graduation.
Office of Catholic Schools: Auxiliary Services Department Specialist Catholic Diocese of ColumbusOffice of Catholic Schools: Auxiliary Services Department SpecialistColumbus, OhioAuxiliary Services Department Specialist Diocese of Columbus Office of Catholic Schools Position Title : Auxiliary Services Department Specialist Location : 197 E. Gay Street, Columbus, OH Reports To : Auxiliary Services Department Manager Type : Full-Time, Exempt Position Overview : Auxiliary Services is a state-funded program that provides a variety of services and/or materials to students attending private schools. As the fiscal-agent for all Catholic schools, the Diocese of Columbus is responsible for administering the program according to the guidelines established by the Ohio Department of Education (Section 3317.06 and 3317.024 of the Ohio Revised Code).
Child Life Specialist Lead-Family & Volunteer Services Nationwide Children's HospitalChild Life Specialist Lead-Family & Volunteer ServicesColumbus, OHCONTINUOUSLY: Audible speech, Computer skills, Decision Making, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting. Job Description: Essential Functions: Supervises a team of child life specialists, providing guidance and support and performing the responsibilities and competencies of the child life specialist as required.
Business Services Specialist Cuyahoga Community CollegeBusiness Services SpecialistOHInteracts effectively with other departments within the College regarding student accounts, installment plans, financial aid matters and the reconciliation of various departmental deposits made at the Enrollment Center. Duties and responsibilities include, but are not limited to: Reviews student related Financial Aid, Enrollment Center and Student Accounti ng screens and processes necessary corrections/adjustments on the Banner student information system.
Youth Specialist II & III (Detention Services) MCJCYouth Specialist II & III (Detention Services)Dayton, OhioAbility to: apply regulatory requirements to practical situations; empathize with youths’ problems and serve as role model; post information accurately and legibly to written record; deal and communicate effectively with youth; develop and maintain effective working relationships with associates, youth, family members, visitors and general public; maintain confidentiality of confidential and sensitive subject matter; exercise sound judgement in making fair but firm decisions; work in a locked environment. Juveniles; Mental health staff; youth families; legal guardians; clergy; interns; law enforcement officers; Public Defenders; Prosecutors; Probation & Parole Officers; Judges; Magistrates; Social Workers; counselors & therapists; Doctors; Teachers; Intervention staff; Children Service Workers; volunteers; Court administration.
Medical Student Academic Advisor and Learning Specialist Wright State UniversityMedical Student Academic Advisor and Learning SpecialistDayton, OHMinimum Annual Salary $44,000 Salary Band: UC S03 Job Summary/Basic Function: The Medical Student Academic Advisor and Learning Specialist in the Office of Student Success provides longitudinal, developmentally structured academic advising and learning support for medical students across all four years of the curriculum. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location.
Service Team Specialist Orion Advisor SolutionsService Team SpecialistCincinnati, OH$19.82–$26.16 / hourInternal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Interact and partner effectively for all processing issues, metrics, and coordinated activities across all appropriate internal business teams.
Part Time Food Service Specialist - Catering Servers Lorain County Community College DistrictPart Time Food Service Specialist - Catering ServersElyria, OHFor six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs. Required qualifications: High school graduate or equivalent in education, 2 -3 years experience in a conference center or banquet facility, experience as a shift lead, some duties require the ability to lift up to 50lbs and stand for extended periods.
Part Time Food Service Specialist - Catering Kitchen Lorain County Community College DistrictPart Time Food Service Specialist - Catering KitchenElyria, OHFor six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs. Employees must have reliable transportation, maintain a high degree of sanitation and personal hygiene, must be able to take direction verbally or by work order, must have the physical ability to lift up to 50 lbs and the ability to stand for extended periods.
Part Time Food Service Specialist - Marketplace/Bistro Lorain County Community College DistrictPart Time Food Service Specialist - Marketplace/BistroElyria, OHFor six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs. Required qualifications: High school graduate or equivalent in education, 2-3 years experience in a commercial kitchen or cafeteria environment, experience as a shift lead, some duties require the ability to lift up to 50lbs and stand for extended periods.
Copy of Loan Servicing Specialist, Customer Service LendKey Technologies IncCopy of Loan Servicing Specialist, Customer ServiceCincinnati, OHWhat We Do: LendKey offers a comprehensive digital platform for private student loans, student loan refinancing, and home improvement loans, allowing community-based financial institutions to expand their portfolios and serve more borrowers without increasing infrastructure. With over $8 billion in originated loans and $3.4 billion in serviced assets, we provide an integrated platform combining technology, operations, compliance, and capital markets access to help financial institutions compete in the digital age.
Mason City Schools - Child Nutrition Customer Service Specialist Mason City School DistrictMason City Schools - Child Nutrition Customer Service SpecialistOHPERFORMANCE RESPONSIBILITIES: Acts as receptionist, serves as office contact with Child Nutrition Managers and staff, school personnel, business representatives, community members and general public, as needed. Counts daily lunch receipts and records appropriate information, prepares daily bank deposits for the lunch receipts, and delivers daily deposits to the bank or Treasurer's Office as directed by the Supervisor.
Mason City Schools - Child Nutrition Customer Service Specialist Ohio Department of EducationMason City Schools - Child Nutrition Customer Service SpecialistMason, OHPERFORMANCE RESPONSIBILITIES: Acts as receptionist, serves as office contact with Child Nutrition Managers and staff, school personnel, business representatives, community members and general public, as needed. Counts daily lunch receipts and records appropriate information, prepares daily bank deposits for the lunch receipts, and delivers daily deposits to the bank or Treasurer''s Office as directed by the Supervisor.
Field Service Onsite Relationship Specialist 94163 New York Life Insurance CoField Service Onsite Relationship Specialist 94163OH$46,500–$66,500 / yearWhether you're helping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
Entry Level Vehicle Service Specialist Valvoline IncEntry Level Vehicle Service SpecialistDelaware, OHWe seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays). Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
IT Service Center Specialist University of Dayton, OhioIT Service Center SpecialistDayton, OhioThe specialist will troubleshoot computers and assign service requests to appropriate departments, escalate issues and attempt to resolve at first level by walking the customer through the steps to resolve or assisting with the use of remote management. Position Summary: Join the IT Service Center as an IT Service Center Specialist, where you'll provide frontline technical support to students, faculty, and staff while making a direct impact on the campus community.
Part Time Food Service Specialist - Starbucks Barista Lorain County Community College DistrictPart Time Food Service Specialist - Starbucks BaristaElyria, OHFor six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs. New hires will receive Starbucks training on the job to successfully prepare beverages, provide excellent customer service, maintain store cleanliness, and help create a welcoming environment for students, faculty, staff, and visitors.
Vacancy - Health Service Specialist Mason City School DistrictVacancy - Health Service SpecialistOHJob Summary: Duties include but are not limited to the following: Assist students with healthcare needs, medication administration; ability to work with children; nursing experience; ability to problem-solve; ability to work alone. Following the review of all internal applicants, the administration will review all new applicants who have completed an online application at Applitrack.
Food Service Specialist - IDEA Valley View (26-27) IDEA Public SchoolsFood Service Specialist - IDEA Valley View (26-27)Cincinnati, OhioOther responsibilities include but are not limited to: cutting/chopping fruits & vegetables, following recipes, adhering to established kitchen processes, monitoring of students during meal periods (i.e. monitoring for appropriate behavior, encouraging students to consume more fresh fruits & vegetables, no sharing of food, etc.) and kitchen cleaning duties (sweeping, mopping, wiping tables, washing dishes, disposing of trash). Experience: 1+ years of experience in a job that shows physical activity or requires you to be on your feet for multiple hours a day is required This role will require the moving of cafeteria tables daily (due to a shared cafeteria/gymnasium space) and disposal of garbage.
Vacancy - Health Service Specialist Ohio Department of EducationVacancy - Health Service SpecialistOHJob Summary: Duties include but are not limited to the following: Assist students with healthcare needs, medication administration; ability to work with children; nursing experience; ability to problem-solve; ability to work alone. Following the review of all internal applicants, the administration will review all new applicants who have completed an online application at Applitrack.
Customer Service Specialist Kincaid's Is Music, Inc.Customer Service SpecialistSpringfield, OH$15–$20 / hourYou’ll spend much of your day answering calls and messages, helping customers with questions, payments, and rental exchanges or returns, and coordinating with the team to make sure everything gets handled. As our Customer Care & Experience Specialist, you support customers, solve problems, and make sure nothing falls through the cracks—while helping our sales team stay focused on high-value conversations.
NewLibrary Assistant 4 - Evening Student Supervisor Case Western Reserve UniversityLibrary Assistant 4 - Evening Student SupervisorCleveland, OHThe library assistant 4 supervises and supports student employees, manages workflows and oversees technical training and daily operations in partnership with the daytime student supervisor. Responsible for working evenings and weekends to oversee all level one service center activities including first-contact customer service support, problem resolution, payment management, and all facility and safety issues.
NewCLASSIFIED_5-day, 6.5-hr. Shared Attendant @ Logan-Hocking Middle School (Placement with 2- 6th Grade Students) - ANTICIPATED LOGAN HOCKING LOCAL SCHOOL DISTRICTCLASSIFIED_5-day, 6.5-hr. Shared Attendant @ Logan-Hocking Middle School (Placement with 2- 6th Grade Students) - ANTICIPATEDLogan, OHCompleted at least two years of study (defined as 48 semesters or 72 quarter hours) as verified by a college transcript from an accredited institution of higher education; or. They are employed when required to implement special education or related services for a student and/or to provide direct assistance to a student.