Crestview Hills, KY30+ days ago
Supports and values Customer Service in both the in-store and online (ship to store) shopping experience ⢠Actively engages with all customers modeling exceptional selling behaviors ⢠Greets every customer with enthusiasm, maintains a positive, can-do attitude at all times ⢠Proactively engages with customers, reads cues and responds appropriately ⢠Educates each customer on loyalty programs, current promotions, and merchandise assortment to support building the basket ⢠Supports the company's branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal ⢠Achieves or exceeds goals associated with company initiatives and programs ⢠Assists in the process of the receipt of all merchandise in a safe, timely, and efficient manner ⢠Assists in maintaining an efficient and organized sales floor and stockroom ⢠Assists in maintaining merchandise presentation, pricing, and the accuracy of inventory levels ⢠Champions and demonstrates a commitment to Kirkland's Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit. To be a successful Sales Associate, you should be: ⢠Energetic, people and results-oriented, competitive with a drive to succeed ⢠Able to effectively communicate both written and verbally ⢠Able to work weekends, holidays, and evenings ⢠Able to read and interpret company directives, handbook, and manuals ⢠Able to work a flexible schedule to meet the business needs of the store ⢠Able to work independently as well as part of a team ⢠Able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product ⢠Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags ⢠Able to constantly stand and move around the store for prolonged periods to greet and assist customers ⢠Able to frequently communicate with customers in person, electronically, and telephonically ⢠Able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor ⢠Able to operate a Point of Sale system, registers, and handheld devices efficiently and accurately.