Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerJonesboro, AR$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sJonesboro, AR$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Manager - HR Business Partner - Paragould, AR Koch IncManager - HR Business Partner - Paragould, ARParagould, ARManager - HR Business Partner - Paragould, AR - United States - 187667 - Koch. Koch Disruptive Technologies.
Production Manager QC Industries, LLCProduction ManagerJonesboro, ARKnown worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centers, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency. This position collaborates with the other functional teams (Quality and Continuous Improvement, Operations, Sales, Engineering, Finance, Supply Chain, and Human Resources) on executing company strategies, meeting budgets, and the work unit planned processes.
Staff RN - Telemetry 4 North - Full Time 12 Hours Nights (7:00PM to 7:30AM) (Union, Non-Exempt) *Up to $5000 Sign On Bonus* University of Southern CaliforniaStaff RN - Telemetry 4 North - Full Time 12 Hours Nights (7:00PM to 7:30AM) (Union, Non-Exempt) *Up to $5000 Sign On Bonus*AR$49.86–$76.69 / hourWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$141754.htmld .
Staff RN - Emergency Department - Full Tiem 12 Hours Nights (7:00PM to 7:30AM) (Union, Non-Exempt) *Sign up Bonus up to $5000* University of Southern CaliforniaStaff RN - Emergency Department - Full Tiem 12 Hours Nights (7:00PM to 7:30AM) (Union, Non-Exempt) *Sign up Bonus up to $5000*AR$49.86–$76.69 / hourWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$146085.htmld .
Staff RN - Emergency Department - Part Time 12 Hours Evenings (11:00AM to 11:30PM) (Union, Non-Exempt) University of Southern CaliforniaStaff RN - Emergency Department - Part Time 12 Hours Evenings (11:00AM to 11:30PM) (Union, Non-Exempt)AR$49.86–$76.69 / hourWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$149081.htmld .
Production Manager - Fabrication Marmon HoldingsProduction Manager - FabricationParagould, ArkansasResponsible for the management of area leads and providing effective employee relations and leadership in the accomplishment of company goals and objectives Identifies talent, including identifying primary and backups for critical roles and creating succession plans for the assigned areas. As the Fabrication Production Manager, you will be responsible for the fabrication and metal processing segment of the manufacturing organization, and their associated team members as well as managing materials and information associated with work-in-process (WIP) components and finished goods related to these areas.
Account Manager Allied UniversalAccount ManagerOsceola, ArkansasFinancial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.). Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
Production Manager - Fabrication Marmon Holdings IncProduction Manager - FabricationParagould, ARAs the Fabrication Production Manager, you will be responsible for the fabrication and metal processing segment of the manufacturing organization, and their associated team members as well as managing materials and information associated with work-in-process (WIP) components and finished goods related to these areas. As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way.
STORE MANAGER CANDIDATE IN JONESBORO, AR Dollar General CorpSTORE MANAGER CANDIDATE IN JONESBORO, ARJONESBORO, ARAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN HOXIE, AR Dollar General CorpSTORE MANAGER CANDIDATE IN HOXIE, ARARAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE Dollar GeneralSTORE MANAGER CANDIDATEJONESBORO, ArkansasFull timeAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Tax Manager GpacTax ManagerJonesboro, AR110000–160000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. If you have any other questions or wish to discuss any other Public Accounting positions, reach out to Whitney Coles with Gpac at whitney.coles@gogpac.com.
General Manager Zaxby'sGeneral ManagerJonesboro, AR$50,000–$55,000Our goals are to serve up the freshest, best tasting chicken in town and to get to know and enjoy our fellow employees, our customers, and the community. Zaxby's is an American chain of fast casual restaurants offering delicious chicken wings, chicken fingers, sandwiches, and salads.
Catering Manager 3 SodexoCatering Manager 3STATE UNIVERSITY, ARp>Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Our Catering Manager Leads the operations of Arkansas State University's campus-wide catering program in Jonesboro - a growing regional hub in Northeast Arkansas known for its strong healthcare sector, vibrant small-business community, and easy access to outdoor recreation.
SENIOR TAX MANAGER GpacSENIOR TAX MANAGERParagould, AR120000–140000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Audit Manager GpacAudit ManagerJonesboro, AR100000–160000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. If you are interested in connecting further about any level opportunity within public accounting, please apply here or email me directly with any questions at whitney.coles@gogpac.com or Call/Text 801-762-8375!
EHS Manager Manpower EngineeringEHS ManagerJonesboro, ARFull timeManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Body Care Manager Natural Grocers by Vitamin Cottage, Inc.Body Care ManagerJonesboro, ARHandling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. The Job in a Nutshell: The Body Care Manager is responsible for the successful operation and profitability of the Body Care department as well as training, directing and monitoring all department staff.
Solar Assistant Project Manager Moss & Associates LLCSolar Assistant Project ManagerARReviews Design Documents, identifies key Subcontractors, investigates site, analyzes labor markets, identifies long-lead items, develops Bid Packages, develops schedules, develops site utilization plan, conducts pre-bid conferences. Manages project closeout and post-construction services, obtains Certificate of Occupancy and other government approvals, submits "As-Built" Drawings, submits Operation Manuals, completes Punch List, coordinates Owner move-in and start-up, obtains and delivers warranties.
Assistant Manager (5356) - Jonesboro, AR - Red Wolf Blvd. Domino's Pizza IncAssistant Manager (5356) - Jonesboro, AR - Red Wolf Blvd.Jonesboro, ARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
Assistant Manager (5354) - Paragould, AR Domino's Pizza IncAssistant Manager (5354) - Paragould, ARParagould, ARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
Assistant Manager (5350) - Jonesboro, AR - Johnson St. Domino's Pizza IncAssistant Manager (5350) - Jonesboro, AR - Johnson St.Jonesboro, ARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
Assistant Manager (5325) - Brookland, AR Domino's Pizza IncAssistant Manager (5325) - Brookland, ARARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
Assistant Manager (5326) - Osceola, AR Domino's Pizza IncAssistant Manager (5326) - Osceola, ARARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
Assistant Manager (5321) - Jonesboro, AR Domino's Pizza IncAssistant Manager (5321) - Jonesboro, ARJonesboro, ARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
Assistant Manager (5344) - Trumann, AR Domino's Pizza IncAssistant Manager (5344) - Trumann, ARARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
NewAssistant Manager (5339) - Paragould, AR Domino's Pizza IncAssistant Manager (5339) - Paragould, ARParagould, ARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
NewAssistant Manager (8425) - Bono, AR Domino's Pizza IncAssistant Manager (8425) - Bono, ARARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
NewAssistant Manager (9500) - Walnut Ridge, AR Domino's Pizza IncAssistant Manager (9500) - Walnut Ridge, ARARMust possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times. In addition, you'll be responsible for assisting the General Manager with all store operations, including but not limited to: staffing and scheduling, general administrative duties, maintenance scheduling and reporting, and any other tasks that are needed to ensure successful day to day operation of the store.
Store Manager Trainee RENT ONEStore Manager TraineeTrumann, ARFull timeWe're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after forty years serving thousands of happy clients, we're looking for an experienced store manager to help us get to the next level. For employees, your role is to nurture their passion for helping others while taking an active role in helping them build their careers and skill sets - putting them on the path for growth both professionally and financially.
NewTeam Manager PaneraTeam ManagerWest Ridge, KentuckyBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
Assistant Store Manager (Full-time) - Paragould, AR HibbettAssistant Store Manager (Full-time) - Paragould, ARParagould, ArkansasThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
NewDistrict Sales Manager - Oncology - Topaz - Gulf Coast Amgen IncDistrict Sales Manager - Oncology - Topaz - Gulf CoastJonesboro, ARIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients.
EVS Manager 2nd Shift Xanitos IncEVS Manager 2nd ShiftJonesboro, ARPart timeEmployees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.
Maintenance Manager NRG Energy IncMaintenance ManagerARMust be able to frequently climb ladders; enter confined spaces; climb to and work from elevated platforms, ladders and walkways at elevations of 80 feet and more; crawl to the through confined areas; correctly wear and work using air purifying respirator; lift a minimum of 20 pounds in awkward positions and 50 pounds from the floor to the waist. In the employee's normal immediate work area, this position requires the employee to be routinely familiar with, and to appropriately respond to, the hazards identified above, including, but not limited to repairs on equipment containing chemicals, containment of chemical leaks, response to electrical interruptions, etc.
Solar Assistant Project Manager MossSolar Assistant Project ManagerJonesboro, ArkansasReviews Design Documents, identifies key Subcontractors, investigates site, analyzes labor markets, identifies long-lead items, develops Bid Packages, develops schedules, develops site utilization plan, conducts pre-bid conferences. Manages project closeout and post-construction services, obtains Certificate of Occupancy and other government approvals, submits “As-Built” Drawings, submits Operation Manuals, completes Punch List, coordinates Owner move-in and start-up, obtains and delivers warranties.
Assistant Manager Zaxby'sAssistant ManagerParagould, AR$15.50Zaxby's, an American chain of fast casual restaurants known for its delicious chicken wings, chicken fingers, sandwiches, and salads, is seeking an Assistant Manager to join our growing team. As an Assistant Manager at Zaxby's, you will have the opportunity to work in a time-sensitive and customer-focused role, where you will learn valuable skills and contribute to the success of our restaurant.
Manager Pizza InnManagerJonesboro, ArkansasDelegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste or theft (food cost inventory). Responsible for employee hiring, training and orientation programs, including development of staff, ensuring proper uniforms are worn and promoting positive attitudes.
Automotive Parts Manager Eugene Vaughn Ford SalesAutomotive Parts ManagerArkansasWe’ve served generations of families from Marion, Marked Tree, and across the region, keeping Gene’s legacy alive by combining professional excellence with genuine small-town values. Founded by Eugene “Gene” Vaughn in 1975, our dealership has grown from a small-town dream into a trusted name known for integrity, quality, and community service.
Manager Pizza Inn - Clairday Foods, Inc.ManagerJonesboro, ARDelegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste or theft (food cost inventory). Responsible for employee hiring, training and orientation programs, including development of staff, ensuring proper uniforms are worn and promoting positive attitudes.
Retail Store Manager Aloha Pools and Spas of Union City and Jonesboro LRetail Store ManagerJonesboro, ArkansasStrength and mobility to work in a typical field, warehouse lot setting, including operating hand and power tools; stamina to perform sustained physical labor, including standing, walking, climbing and working in confined or awkward spaces; strength to lift and maneuver materials and equipment weighing up to 100 pounds with proper equipment; vision to read printed materials; and hearing and speech to communicate in person, over radio, or over a telephone. Work is subject to exposure to frequent travel, extreme weather conditions, noise, electrical shocks, hazardous chemicals, electrical currents, dust and noxious odors.
Store Manager 594 Hibbett IncStore Manager 594Jonesboro, AR$15.50–$18.60 / hourManages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
NewSTORE MANAGER TYRONZA, AR Dollar General CorpSTORE MANAGER TYRONZA, ARARby offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
STORE MANAGER in JONESBORO AR Dollar General CorpSTORE MANAGER in JONESBORO ARJONESBORO, ARby offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
STORE MANAGER Dollar GeneralSTORE MANAGERTYRONZA, ArkansasFull timeEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Retail Assistant Store Manager Skechers USA IncRetail Assistant Store ManagerJonesboro, ARServing over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. WHAT YOU WILL DO: Team Leadership: Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.
Traveling Sales Manager BrandSourceTraveling Sales ManagerJonesboro, ArkansasIf you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This role operates as a hands-on leader in the field—actively engaging with customers, supporting sales representatives, and ensuring consistent execution of the company’s sales strategy.
Operations Manager - First Community Bank Sportsplex The Sports Facilities CompaniesOperations Manager - First Community Bank SportsplexJonesboro, ARInspect grounds of the entire complex daily to ensure a debris-free environment on grounds and in parking lots, evaluate cleaning staff responsibilities, ensure all equipment is stored in an organized fashion to preserve life, and ensure facilities remain state-of-the-art. Lead and supervise day-to-day operations of staff through mentorship, delegation, develop and assign daily tasks, ensure first-in-class customer service, enforce responsibility and accountability, and ensure timelines are being met.