Richmond, Virginia4 days ago
li>Proactively monitor customer complaints, conducting thorough analyses to determine root causes, and implementing corrective actions; Coordinate with Cross-Functional Teams (CFTs) during customer audits, Factory Acceptance Tests (FAT), and certification audits (UL, CSA, ISO), ensuring all requirements are met and issues are promptly addressed.
Perform COPQ analyses to identify cost-saving opportunities, implementing initiatives that reduce defects, improve efficiency, and enhance overall profitability; Mapping current manufacturing processes and identify areas for improvement through automation.