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As a Customer Engineer, Agent Builder SF, you may work on projects that require strong execution, communication, analytical judgment, and the ability to move quickly in ambiguous environments. This is a strong fit for candidates who are actively exploring new roles and want their resume reviewed for relevant Career Launch opportunities.

Career Launch

Customer Engineer, Agent Builder SF

Manatal

Working as part of an AutoStore non-conformance investigation team, the Customer Quality Engineer will ensure that both the immediate and root causes of the non-conformance are understood, and that the corrective actions are effective in preventing a reoccurrence. We are looking for someone who can apply quality principles with sound judgment, focus on solving real business problems, and continuously improve processes without creating unnecessary complexity.

AutoStore Holdings Ltd

Senior Customer Quality Engineer

Technical Support, Leadership & Problem Resolution Serves as a senior technical authority for customers, partners, and internal stakeholders across Foxboro SDA and DCS hardware, software, networking, and application platforms. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Schneider Electric SE

Engineer II / Senior Technician II, Technical Customer Care

Tech literacy — enough to read a customer's integration code (Python, JSON, SQL, you name it), spot what's broken, write a small script to demonstrate an API call, and be credible in a technical conversation. Sit on top of every Slack channel, every support request, every integration conversation, and tell product and engineering what customers actually need.

RevenueBase

Customer Engineer

3+ years in a customer-facing post-sales or technical-presales role at a B2B SaaS company (Customer Success Engineer, Solutions Engineer, Solutions Consultant, Technical Account Manager, Technical CSM or similar). We're looking for someone who can hold their own in conversations with engineering and product stakeholders on the customer side, build and configure demos, share code snippets to unblock integrations, and act as a credible advisor on implementation decisions.

Scandit

Customer Success Engineer

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OTHER

As Lead Engineer, you'll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Klaviyo

Lead Engineer, Applied AI (Customer Agent)

greenhouse_via_bold

As Senior Staff Engineer, you'll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we're looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.

Sr. Staff Engineer, Applied AI (Customer Agent)

As Senior Lead Engineer, you'll set technical and product direction for Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a principal-caliber individual contributor role: we're looking for an engineer who has personally architected, built, scaled, and supported a production agentic system through everything that comes after the demo, and who acts as a force multiplier across the org through the strength of their technical judgment.

Sr. Lead Engineer, Applied AI (Customer Agent)

As a Staff Engineer, you'll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Staff Engineer, Applied AI (Customer Agent)

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The Customer Agent team is building one of Klaviyo's most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond.

YEAR

Senior Software Engineer - Customer Agent

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond.

Senior Software Engineer, Customer Agent

Join a team that's intellectually curious with a bias for action, headquartered in Cambridge, Massachusetts, composed of people who have come together to enable outcomes while empowering the research of all those committed to changing lives - all while bringing transformational change to a $40 billion industry. Customers will engage you as a first escalation point - you will draw on a knowledge of Linux systems, software engineering, and bioinformatics to unpack and resolve requests.

Watershed Informatics, Inc.

Customer Success Engineer, Bioinformatics

We are seeking a highly skilled and experienced Senior Customer Success Engineer to join our team, supporting customers with product adoption and resolving complex technical challenges in their software security programs. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.

Veracode Inc

Senior Customer Success Engineer

Basic Qualifications: Bachelor's degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related military experience and 2 plus years of experience in the ability to troubleshoot, repair, and provide qualification services in a laboratory setting OR. The person needs to daily move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.

PerkinElmer US LLC

Customer Service Engineer

The role focuses on building robust AI systems, developing the surrounding LLM harness and quality frameworks, leveraging advanced GenAI techniques, and implementing production monitoring for end-to-end delivery in a fast-paced environment. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ( https://consumer.ftc.gov/articles/job-scams ), or you can contact your local law enforcement agency.

Munchener Ruckversicherungs-Gesellschaft Aktiengesellschaft (Munich Re)

AI Engineer- Agentic Customer Flow

Perform minor maintenance, repairs, and component replacement at the module level. •An Android smart phone to receive work orders on and access support documentation.

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

Lancesoft

HaleyMarketing

Basic Qualifications: Bachelor's degree in applied science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR. Job Responsibilities: Install, maintain, validate and repair Thermo Vanquish LC systems (Horizon, Flex, Core, and Neo) and Mass Spectrometers, primarily Orbitrap systems (Exploris, Astral, Exactive, and all Tribrid lines).

Senior Customer Support Engineer- Analytical Labs

Working within the engineering team, this Customer Success Engineer will help customers take character experiences from first prototype through production, then turn what they learn in the field into a platform that needs less hand-holding each time. One week you're pairing with a partner team to get their first character experience working; the next you're turning that engagement's rough edges into a better SDK, a clearer code example, or documentation that answers the question before it gets asked.

Hasbro

Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.

Software Engineer Jobs in Springfield, VA

Customer Engineer, Agent Builder SF Career Launch

Senior Customer Quality Engineer AutoStore Holdings Ltd

Engineer II / Senior Technician II, Technical Customer Care Schneider Electric SE

Customer Engineer RevenueBase

Customer Success Engineer Scandit

Lead Engineer, Applied AI (Customer Agent) Klaviyo

Sr. Staff Engineer, Applied AI (Customer Agent) Klaviyo

Sr. Lead Engineer, Applied AI (Customer Agent) Klaviyo

Staff Engineer, Applied AI (Customer Agent) Klaviyo

Senior Software Engineer - Customer Agent Klaviyo

Senior Software Engineer, Customer Agent Klaviyo

Customer Success Engineer, Bioinformatics Watershed Informatics, Inc.

Senior Customer Success Engineer Veracode Inc

Customer Service Engineer PerkinElmer US LLC

AI Engineer- Agentic Customer Flow Munchener Ruckversicherungs-Gesellschaft Aktiengesellschaft (Munich Re)

Customer Engineer Lancesoft

Senior Customer Support Engineer- Analytical Labs PerkinElmer US LLC

Customer Success Engineer Hasbro

Senior Customer Care Engineer (L-4) PaxeraHealth

Senior Customer Quality Engineer AutoStore

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