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Summary: The SS&AI (Self Service and Artificial Intelligence) Team is a Professional Services team responsible for the design, development and testing of highly customized Self-service digital and AI driven Bot applications (Virtual Agents), generative AI bots and Agentic Virtual Agents across all Genesys platforms. Desirable Skills: Demonstrated experience designing, developing, and supporting agentic AI bots, including autonomous decision-making, tool integration, workflow orchestration, memory management, prompt engineering, and LLM-based conversational AI.

Software Development Manager Jobs in Birmingham, AL

Principal AI Solutions Architect, Customer Success Genesys

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