Structural Engineer (SE - Civil/Truss) Illinois Tool WorksStructural Engineer (SE - Civil/Truss)Any City, AL$75,000–$120,000 / yearIn a high-volume production environment, this position enables scalable, accurate, and efficient design delivery, helping customers operate more productively while reinforcing Alpine's reputation as a trusted industry leader. Why This Role Matters: This Structural Engineer position is critical to Alpine's mission of delivering high-quality, reliable building component solutions that directly impact the safety, efficiency, and profitability of its customers.
NewStructural Engineer YATES CONSTRUCTIONStructural EngineerBirmingham, AL$75,000–$110,000 / weekWorking knowledge of drafting software: AutoCAD and/or Revit softwareProficient in the use of Microsoft Office applications: Word, Excel, Outlook and TeamsStrong communication skills, both written and verbalAnalytical thinker with strong problem-solving skillsWillingness to visit job sitesThis position requires the ability to sit, stand, and/or walk for long periods of time. Primary job responsibilities will include but are not limited to:Managing a team of structural engineers and designers on small, medium and large projects, ensuring each project meets budget and scheduleCoordinating project staffing for managed projects and conveying staffing needs to department manager.
NewElectrical Engineer EBSCO HealthElectrical EngineerBirmingham, ALCollaborate Across Teams: Work closely with Product Development Managers, Marketing, Supply Chain, Manufacturing, Customer Service, and Sales to develop products that meet customer needs and exceed business goals. Leadership: Manage the design process from initial concept through to production, including working with JDM partners, supervising remote teams, and ensuring product development aligns with release timelines.
NewSenior Bridge Engineer HDRSenior Bridge EngineerBirmingham, ALFamiliarity with Bluebeam Revu and engineering software packages such as: LEAP Bridge Enterprise, FB-MultiPier, LPile, AASHTOWare BrR, midas Civil, MDX, SAP2000, CSiBridge, RM Bridge, spColumn, STLBridgeLRFD, or STLBridge. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute.
NewSystems Engineer General InformaticsSystems EngineerBirmingham, ALMust be able to bend, stoop, and climb to reach materials (must be able to climb a step ladder at approximately ten feet in height and to work from a lift up to twenty feet in height). This role focuses on delivering excellent customer service while maintaining and improving client IT infrastructure through efficient problem resolution and system optimization.
Site Reliability Engineer II Genuine Parts CompanySite Reliability Engineer IIBirmingham, AlabamaLet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! Defines, designs, and administers network systems used for data communications and recommends improvements to problems of moderate scope.
NewHybrid Traffic Engineer & Designer - Transportation Projects AECOHybrid Traffic Engineer & Designer - Transportation ProjectsBirmingham, ALIdeal applicants will have a degree in engineering alongside relevant experience in diverse transportation projects and familiarity with design software such as Bentley Microstation.#J-18808-Ljbffr. The successful candidates will be involved in designing traffic signals and managing large-scale transportation projects throughout the southern US.
NewEntryLevel Transportation Engineer AECOMEntryLevel Transportation EngineerBirmingham, ALDepending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well‑being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. Job DescriptionAECOM is seeking an Entry‑Level Transportation Engineer to be based in Birmingham, AL.This position is expected to begin in 2027.ResponsibilitiesBuild analytic and design skills.
NewAutomation Controls Engineer Deshazo CraneAutomation Controls EngineerBessemer, ALThis position requires technical proficiency in many industrial controls platforms; as well as the ability to directly interact with the customer in design reviews, project updates, runoffs, and installations. Designs include power distribution, safety circuit, I/O controls, communications, and panel layout drawings.
NewEntry-Level Transportation Engineer AECOEntry-Level Transportation EngineerBirmingham, ALLegal Entity: AECOM Technical Services IncBusiness Line: TransportationWork Location Model: On‑SitePrimary Location: US - Birmingham, AL - 3800 ColonnadeCompensation: USD 65,000 - USD 80,000 - yearlyJob Title: Entry‑Level Transportation EngineerJob DescriptionThis position is expected to begin in 2027.The responsibilities of this position include, but are not limited to:Builds analytic and design skills. Creates designs, calculations, sketches, diagrams, schematic drawings, and final working drawings under the supervision of an experienced engineer.
Senior Associate Product Engineer - Leeds, AL Hubbell IncSenior Associate Product Engineer - Leeds, ALALProduct line maintenance (cost reductions, drawing updates, engineering change requests, testing, and interfacing with various departments including operations, manufacturing engineering, sourcing, new product development & quality departments. This position will require working with a variety business departments including: Marketing, Production, Manufacturing Engineering, Quality Engineering, New Product Engineering, Customer Service, Field Sales and Management.
Applications Engineer (Hubbell Site Flexible) - Boonton, NJ or Leeds, AL Hubbell IncApplications Engineer (Hubbell Site Flexible) - Boonton, NJ or Leeds, ALALProviding pricing, class code, and product information (drawings, test reports, etc.) for quotations to customer service representatives, field sales, agents, and/or Hubbell subsidiaries and directly to customers when necessary and required. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications.
NewInfrastructure Engineer - Elasticsearch (ELK) Team The PNC Financial Services Group IncInfrastructure Engineer - Elasticsearch (ELK) TeamBirmingham, AL$86,250–$172,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
NewCloud DevSecOps Engineer Regions Financial CorpCloud DevSecOps EngineerHoover, ALExcellent knowledge of Cloud infrastructure, networking, services, and cloud architectural patterns; specifically, compute using virtual machines, managed infrastructure, containers, serverless, as well as database services, security services, and application services. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.
Infrastructure Engineer (ETL Administrator ) The PNC Financial Services Group IncInfrastructure Engineer (ETL Administrator )Birmingham, AL$55,000–$152,375 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Senior Edge Engineer - Firmware & MCU SJE-RhombusSenior Edge Engineer - Firmware & MCUHoover, ALRemoteDay-to-day that means secure boot, signed firmware, MQTT-over-TLS to the cloud, and the field-side protocol layer (Modbus RTU, plus CAN bus where required) on our current ARM Cortex-M class device. Your primary responsibilities will be: Security uplift on the current device platform: Secure boot, signed firmware images, hardware-rooted key storage (a secure-element companion or equivalent), verified OTA.
Senior Firmware Engineer EBSCO Industries IncSenior Firmware EngineerBirmingham, ALExperience collaborating with ODM/JDM partners based in Taiwan, China, or other Asia-Pacific regions, including comfort with async communication workflows and occasional international travel to partner sites during key build milestones. Identify and resolve firmware issues that surface during Prototype/EVT/DVT/PVT builds and ensures that software development lines up to phases, driving root cause analysis and corrective actions to closure.
Project Engineer, Pre-Construction Services Gray ConstructionProject Engineer, Pre-Construction ServicesBirmingham, AlabamaSince 1960, Gray has grown from a regional contractor to a nationally ranked industry leader, serving top domestic and international companies in the following markets: Manufacturing , Food & Beverage , Data Centers , Advanced Technology , and Distribution . Supports pre ‑ construction efforts on assigned pursuits and projects, assisting with estimating, quantity takeoffs, scope development, and pricing analysis under the direction of pre ‑ construction leadership.
Senior Manufacturing Engineer (Welding & Automation) - Leeds, AL Hubbell IncSenior Manufacturing Engineer (Welding & Automation) - Leeds, ALALThis is a hands-on, shop-floor-focused role requiring deep technical expertise in automated welding and material removal processes, combined with the flexibility and capability to contribute to other manufacturing processes and continuous improvement initiatives, including manual, semi‑automated, and non-robotic operations as required. Broader Manufacturing Engineering Responsibilities: Support and lead manufacturing process improvements outside of welding and automation, including manual assembly, fabrication, material handling, and other production operations as business needs dictate.
Power Platform Engineer Teledyne TechnologiesPower Platform EngineerTexas, ALThese markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. This team provides custom analytic findings and develops, maintains, and delivers decision support capability tools for DOD customers to include administrators and planners at Echelons I, II, and III.
Automation Testing Engineer Transform9Automation Testing EngineerBirmingham, AlabamaRemoteAs a senior automation testing engineer, you'll own the test strategy and automation infrastructure for a real-time voice AI platform, ensuring that every agent behavior, integration point, and call flow performs exactly as expected before it ever reaches a live patient. Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock.
NewProject - Data Engineer II Deloitte Touche Tohmatsu LtdProject - Data Engineer IIBirmingham, AL$76,725–$127,875 / yearIndependently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Site Reliability Engineer III Genuine Parts CompanySite Reliability Engineer IIIAL, ALLet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! The SRE will enhance and support cloud-based transformations and is focused on pushing capabilities forward, staying ahead of customer needs, and innovating for continuous improvement.
Manufacturing Engineer Genuine Parts CoManufacturing EngineerBirmingham, ALLet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! Typically requires a Bachelor's degree in an Engineering discipline (preferably Mechanical Engineering or Manufacturing Engineering) and at least three (3) to five (5) years of applicable design experience.
Software Integration Specialist ibml careerSoftware Integration SpecialistBirmingham, AlabamaThis includes but is not limited to the initial training and integration of ibml software, providing support, and frequent collaboration with our project managers and the end users integration teams to ensure all phases of the implementation are successfully completed. The Software Integration Specialist works directly with new clients from kickoff to live processing of solution, setting up and configuring the system for each client’s unique requirements.
Systems Engineer ASRC Federal Holding CompanySystems EngineerALRemoteSummary: This engineer will work closely with the System Engineer Lead, Systems Engineers, Mechanical Engineers, and Engineering Technicians to support site surveys, electrical design development, facility modifications, grounding/lightning protection assessments, power distribution requirements, and installation support. The role requires hands-on engineering experience, the ability to interpret and develop electrical diagrams, and the capability to support field and implementation activities across a compressed, nationwide deployment timeline.
Lead Engineer, Controls Gables Search GroupLead Engineer, ControlsMccalla, ALOwns parts or whole Key Elements for systems related to power and control system such as electrical safety (LOTO, Electrical PPE, Energized work permits, low voltage qualification, etc.) and Quality/CCP compliance (checkweighers, metal detectors, vision systems, ingredient flows, temperatures, etc.). The Controls Leader will provide key leadership with regard to power and control systems, equipment specification and maintenance, proper operation, technician development, troubleshooting and repair to achieve or exceed reliability targets the plant.
BESS Engineer II (Remote) SOLV Energy LLCBESS Engineer II (Remote)ALRemote$90,000–$112,506 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Distribution Engineer I 4P/684 4P ConsultingDistribution Engineer I 4P/684Oneonta, AlabamaThis role is responsible for supporting distribution system design, network analysis, asset management, reliability improvements, and infrastructure projects within a utility and power environment. We are seeking a motivated Distribution Engineer I to support the design, planning, and management of electrical distribution systems that deliver reliable power to residential, commercial, and industrial customers.
Senior Structural Engineer III 4P/617 4P ConsultingSenior Structural Engineer III 4P/617Birmingham, AlabamaRemoteThe ideal candidate has extensive experience in structural steel and concrete design within industrial environments and is capable of independently leading large-scale projects. The Senior Structural Engineer III provides advanced structural engineering expertise supporting heavy industrial and power plant facilities.
Process Engineer III Quanta Power Solutions, LLCProcess Engineer IIIBirmingham, AlabamaFull timeAbout this Role: Quanta Power Solutions is seeking a highly motivated Process Engineer III to support the design and development of process systems for power generation projects including simple-cycle gas turbine installations, combined-cycle gas turbine power plants, and reciprocating engine facilities. Our integrated approach spans power generation, battery energy storage, renewables, transmission, substation, and underground infrastructure — from concept to commissioning, we execute complex power infrastructure projects with the speed, certainty, and operational excellence our customers depend on.
NewProject - Data Engineer II DeloitteProject - Data Engineer IIBirmingham, ALFull timeIndependently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. As part of the Data & Analytics Foundry you will support numerous business product teams in designing, building, and operating modern data products and platforms across a scale delivery program (onshore/offshore).
CAM Programmer/Manufacturing Engineer Swift Placement & ConsultingCAM Programmer/Manufacturing EngineerBirmingham, ALEquivalent high-end multi-axis CAM experience will be considered, including Mastercam, hyperMILL, Esprit / Esprit EDGE, SolidCAM, Edgecam, Tebis, PowerMill, GibbsCAM, SprutCAM, WorkNC, CATIA NC / Delmia, Cimatron, or Fusion 360. The CAM Programmer / Manufacturing Engineer develops, optimizes, and sustains manufacturing processes for complex precision-machined components across defense, aerospace, medical device, and advanced industrial customers.
Principal Cybersecurity Engineer ForcepointPrincipal Cybersecurity EngineerTexas, AL$160,000–$195,000 / yearAct as a trusted technical advisor to key accounts; partner with account executives and sales leadership to drive technical wins, support renewal strategy, identify expansion opportunities, and influence the customer's long-term security roadmap. Architect and lead complex REST API integration engagements across SIEMs, SOAR platforms, identity providers, and cloud-native services; provide technical mentorship to junior engineers on API and automation best practices.
Cloud DevSecOps Engineer - Amazon Connect Regions Financial CorpCloud DevSecOps Engineer - Amazon ConnectBirmingham, ALExcellent knowledge of Cloud infrastructure, networking, services, and cloud architectural patterns; specifically, compute using virtual machines, managed infrastructure, containers, serverless, as well as database services, security services, and application services. Extensive experience designing, implementing, and supporting AWS cloud platforms, leveraging Well-Architected Framework principles, cloud-native architectures, and multi-account environments.
Customer Engineer III, Platform, HCLS, Google Cloud Google LLCCustomer Engineer III, Platform, HCLS, Google CloudBirmingham, ALAs a Platform Customer Engineer (CE), Healthcare and Life Sciences (HCLS), you will partner with technical Sales teams to differentiate Google Cloud to our customers and serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand business issues. Preferred qualifications: Experience with frameworks for deep learning (e.g., PyTorch, TensorFlow, Jax, Ray, etc.), AI accelerators (e.g., TPUs, GPUs), model architectures (e.g., encoders, decoders, transformers), and using machine learning APIs.
Senior Automation Engineer Cushman & WakefieldSenior Automation EngineerBessemer, AlabamaIn addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. Understanding, maintaining, and troubleshooting material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.
Civil Engineer - Stormwater (PE) WAGGONER ENGINEERING INCCivil Engineer - Stormwater (PE)Birmingham, ALWaggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including: Base Salary: Competitive, commensurate with experience. Works closely with the Management Team and PMs and CAMs related to discipline area services for their projects and pursuits.
Android Engineer Senior Level Jack Henry & Associates IncAndroid Engineer Senior LevelALRemote$92,100–$140,000 / yearYou'll join a team of supportive and talented individuals creating and enhancing products and services, with individual ownership of projects and tasks combined with a collaborative culture to ensure quality and an atmosphere of learning. Our Banno Financial Platform group is seeking a talented Android Engineer to help us provide the most cutting-edge mobile banking products to financial institutions across the country.
Senior Data Engineer - Hadoop/Spark/OCP/Big Data The PNC Financial Services Group IncSenior Data Engineer - Hadoop/Spark/OCP/Big DataBirmingham, AL$50,000–$185,900 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Data Engineer, Consultant Blue Cross and Blue Shield AssociationData Engineer, ConsultantBirmingham, ALThe DE‑C partners closely with Solution Design Leads, Architects, Product Managers, and business stakeholders to translate solution designs and business requirements into scalable, secure, and production‑ready data products. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Structural Engineer Selectek, Inc.Structural EngineerAlabaster, ALThis role will be responsible for performing structural analysis and design of steel and concrete structures associated with transmission and distribution substations using STAAD.Pro and other engineering software. The successful candidate will work closely with senior engineers, designers, and project managers to develop safe, reliable, and cost-effective structural solutions for utility clients.
Junior Structural Engineer Selectek, Inc.Junior Structural EngineerAlabaster, AL$28–$33.65 / hourThe successful candidate will work closely with senior engineers, designers, and project managers to develop safe, reliable, and cost-effective structural solutions for utility clients. This role will be responsible for performing structural analysis and design of steel and concrete structures associated with transmission and distribution substations using STAAD.Pro and other engineering software.
NewSenior Protection & Control Engineer AECOSenior Protection & Control EngineerBirmingham, ALCollaborate with top-tier electrical, civil and mechanical engineers to deliver a variety of captivating projects, from small initiatives to large-scale ventures such as the Great Grid Upgrade and Great Grid Partnership: enabling the UK's energy transition all the way from concept to completion. Conduct Protection Coordination Studies and Settings calculations where required using ETAP or similar software (desired).Enjoy the Perks At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle.
NewWater/Wastewater Engineer I/II ArdurraWater/Wastewater Engineer I/IIBirmingham, ALWe have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Education and Experience RequirementsBachelor's in Civil, Environmental Engineering, or related disciplinesApproximately 1 to 3 years of experience in engineering or related fields (internship experience preferred but not required)Proficiency in AutoCAD, Civil 3D, GIS, and hydraulic modeling software is preferred.
Data Engineer IV Genuine Parts CoData Engineer IVBirmingham, ALSUMMARY: The Data Engineer IV performs complex data operations focusing on transformation and quality include designing and building data pipelines for ETL (Extract, Transform, Load) processes, cleaning and transforming raw data into a usable format, implementing data validation and quality checks to ensure accuracy and reliability, optimizing data storage and retrieval for performance, and collaborating with data scientists to ensure data readiness for analytics and machine learning. JOB DUTIES Design and Build Pipelines: Create, maintain, and optimize scalable data pipelines that effectively handle the extraction of raw data from various sources, its transformation into a consistent format, and its loading into destinations for analysis and reporting.
Field Solutions Engineer - Public Sector SHI International CorpField Solutions Engineer - Public SectorAL$160,000–$220,000 / yearAbility to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate. Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate.
Cloud Engineer - FinOps Genuine Parts CoCloud Engineer - FinOpsBirmingham, AL$125,000–$150,000 / yearANY PERSON MAY PROVIDE DOCUMENTARY EVIDENCE BEARING ON THE APPLICATION TO U.S. Department of Labor, Employment and Training Administration, OFFICE OF FOREIGN LABOR CERTIFICATION, 200 CONSTITUTION AVENUE, NW, ROOM N-5311, WASHINGTON, DC 20210. Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
Process Quality Assurance Engineer Applied Optoelectronics IncProcess Quality Assurance EngineerBirmingham, ALApplied Optoelectronics, Inc. (AOI) is growing rapidly in telecommunication, data industries and AI field, and is looking to fill the role of Process Quality Assurance (PQA) Engineer who will work in the Quality department to take responsibility for the process quality assurance of laser wafer production and transceiver module manufacture to compliant specification and requirement. Process Validation: Design and execute validation protocols to confirm that any new laser diodes wafer processes, DVT (design validation test) process are correct and PVT (production validation testing) processes consistently produce products that meet quality specifications.
Software Engineering Manager-Site Reliability Center-Twilight The PNC Financial Services Group IncSoftware Engineering Manager-Site Reliability Center-TwilightBirmingham, AL$100,100–$204,490 / yearDrive problem management & root cause resolution; lead root cause analysis (RCA) efforts for major and recurring incidents; ensure ownership and resolution of problem records; drive permanent fixes and systemic improvements to eliminate repeat issues, identify trends and patterns to reduce risk and improve stability; partner with engineering teams to resolve code defects and system gaps and promote knowledge sharing via runbooks, knowledge articles, and error catalogs. Lead incident management & remediation; manage and actively participate in end-to-end incident response for major (P1/P2) incidents; guide real-time triage, diagnostics, and troubleshooting across application, infrastructure, and network layers; ensure rapid execution of remediation actions and service restoration; provide clear, timely communication to stakeholders during incidents; oversee post-incident analysis, reporting, and documentation to drive improvements.