TEP Tucson Electric Power CompanyFinancial Analyst II, Senior or Lead TEP Tucson Electric Power CompanyFinancial Analyst II, Senior or LeadTucson, ArizonaThis includes annual updates to the company's near-term financial forecasts, annual updates to the company’s long-term financial forecast, monthly variance analysis and reporting, and partnering with assigned business areas for updates and rolling forecast updates. The role requires an ability to understand the complexities of our business, work within ambiguity, and become a consultant to management on the various impacts of significant business decisions.
DYOPATHNewDesktop Support Analyst II DYOPATHDesktop Support Analyst IITucson, AZDYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team members. As a Desktop Support Analyst II, you play a critical role in maintaining reliable IT operations and supporting end users with complex technical needs.
PeratonAll-Source analyst - Senior PeratonAll-Source analyst - SeniorTucson, Arizona$80,000–$128,000 / year
DyopathNewDesktop Support Analyst II DyopathDesktop Support Analyst IITucson, ArizonaDYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team members. As a Desktop Support Analyst II, you play a critical role in maintaining reliable IT operations and supporting end users with complex technical needs.
Arete AssociatesFinancial Analyst Arete AssociatesFinancial AnalystTucson, AZ$90,000–$115,000 / yearThis role serves as the primary financial analyst supporting the Space Systems sector, partnering with Program Managers and finance leadership to monitor program financial performance, analyze contract financial data, and support forecasting and reporting activities. In addition to program financial management responsibilities, this role also supports corporate and functional financial activities, providing analytical and financial planning support across indirect departments.
Mister Car Wash IncSr. Software Engineer Mister Car Wash IncSr. Software EngineerTucson, AZExperienced in building core business layer of an application, designing for change and scalability, and building domain-centric modern microservices APIs following MACH architecture. Lead and collaborate as a member on a team of developers, business analysts, product managers, and QA/testing staff focused on delivering secure and top-notch new digital experience for our customers.
RTXNewNetwork Administrator, Senior Analyst, Tucson AZ, ONSITE RTXNetwork Administrator, Senior Analyst, Tucson AZ, ONSITETucson, ArizonaWork in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Pima Federal Credit UnionCommercial Credit Analyst Pima Federal Credit UnionCommercial Credit AnalystTucson, AZOur Commercial Credit Analyst is responsible for supporting the Commercial Lending Department to underwrite new commercial real estate loan originations, complete timely annual reviews of existing commercial real estate loans, and develop and update timely reports specific to the commercial lending portfolio. The Commercial Credit Analyst will prepare, review, and analyze the creditworthiness of commercial loan applications, renewals, and modifications while ensuring loan requests comply with lending policies and regulatory guidelines.
DPR Construction IncTechnical Business Analyst DPR Construction IncTechnical Business AnalystTucson, AZDPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
KOMAN Construction, LLCProject Data Analyst- Tucson, AZ KOMAN Construction, LLCProject Data Analyst- Tucson, AZTucson, AZThis role is responsible for tracking customer contracts, change orders, and monies, ensuring that changes are made in Govt software, in addition to maintaining, tracking, analyzing project schedules, progress measurement, cost estimates and variances. • Track work orders, uploads photos, invoices, task receipts, daily reports, Gov’t inspection reports, and signed WARs in ILSS.
CalPortland Co IncQuality Control Analyst CalPortland Co IncQuality Control AnalystTucson, AZ$34.87–$36.87 / weekCreate new or modify existing analytical procedures as required to facilitate improvement or optimization of process control and preventative maintenance knowledge. This individual will control the cement manufacturing process by testing, reporting, and directing plant personnel to maintain quality and uniformity throughout the process, from raw material to the finished product.
City of TucsonNewSystems Analyst City of TucsonSystems AnalystTucson, ArizonaJ0750 - Systems AnalystTo view the full job profile including classification specifications and physical demands clickhttps://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent. This position supports the adoption of new technologies, research web-related trends, and stays current on best practices in web development, application maintenance, server systems, DevOps, business analysis, and project management.
RTX CorpNewNetwork Administrator, Senior Analyst, Tucson, AZ, Onsite RTX CorpNetwork Administrator, Senior Analyst, Tucson, AZ, OnsiteTucson, AZWork in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
RTXHigh Performance Computing (HPC) System Administrator, Analyst, Onsite - Tucson, AZ RTXHigh Performance Computing (HPC) System Administrator, Analyst, Onsite - Tucson, AZTucson, ArizonaThis Analyst (P1) level, High-Performance Computing (HPC) candidate will provide Raytheon Digital Technology with High Performance Computing Administration in a heterogeneous Microsoft Windows and Red Hat Enterprise Linux environment. Must be able to obtain required Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification) within 6 months of hire date.
RTXHigh Performance Computing System Administrator, Senior Analyst, Onsite Tucson AZ RTXHigh Performance Computing System Administrator, Senior Analyst, Onsite Tucson AZTucson, ArizonaThis Senior Analyst (P2) High-Performance Computing (HPC) candidate will provide Raytheon Digital Technology with High Performance Computing Administration in a heterogeneous Microsoft Windows and Red Hat Enterprise Linux environment. Must be able to obtain required Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification) within 6 months of hire date.
SentinelBusiness Process Analyst SentinelBusiness Process AnalystTucson, AZSentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role works cross-functionally with stakeholders to document current workflows, identify gaps, and implement process improvements supported by data analysis and technology solutions.
RTX CorpHigh Performance Computing System Administrator, Senior Analyst, Onsite Tucson AZ RTX CorpHigh Performance Computing System Administrator, Senior Analyst, Onsite Tucson AZTucson, AZJob Summary: This Senior Analyst (P2) High-Performance Computing (HPC) candidate will provide Raytheon Digital Technology with High Performance Computing Administration in a heterogeneous Microsoft Windows and Red Hat Enterprise Linux environment. Must be able to obtain required Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification) within 6 months of hire date.
RTX CorpHigh Performance Computing (HPC) System Administrator, Analyst, Onsite - Tucson, AZ RTX CorpHigh Performance Computing (HPC) System Administrator, Analyst, Onsite - Tucson, AZTucson, AZThis Analyst (P1) level, High-Performance Computing (HPC) candidate will provide Raytheon Digital Technology with High Performance Computing Administration in a heterogeneous Microsoft Windows and Red Hat Enterprise Linux environment. Must be able to obtain required Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification) within 6 months of hire date.
GEICO GENERAL INSURANCE COMPANYSenior Workforce Analytics Analyst GEICO GENERAL INSURANCE COMPANYSenior Workforce Analytics AnalystTucson, AZ$80,000–$124,000 / yearWe are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center performance. Position Overview: We are seeking a highly skilled and motivated Senior Data Insights Analysts to provide world-class analytical support for our Contact Center Workforce Management (WFM) function.
Sentinel Technologies IncBusiness Process Analyst Sentinel Technologies IncBusiness Process AnalystTucson, AZAbout Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role works cross-functionally with stakeholders to document current workflows, identify gaps, and implement process improvements supported by data analysis and technology solutions.
Pima County, AZNewGeographic Information Systems Analyst - Information Technology Pima County, AZGeographic Information Systems Analyst - Information TechnologyTucson, AZ$63,544–$76,252 / yearPerforms geospatial data building, modeling, and analysis using advanced spatial data manipulation or cartographic procedures; Designs and coordinates the integration of GIS spatial databases with non-spatial enterprise business databases; Participates in developing and implementing quality control procedures for GIS processes, procedures, services, and products; Designs and prepare cartographic representations of GIS data using GIS applications, including web-based mapping systems. (Experience with the following Esri products a plus –ArcGIS Server, ArcGIS Online, Portal for ArcGIS, ArcGIS Enterprise Sites, Open Data Portal, ArcGIS Hub, Web App Builder, Experience Builder, ArcGIS Dashboards, Survey 123, Field Maps, Navigator for ArcGIS, Drone2Map and/or SiteScan, Others as applicable.).
Pima CountyNewGeographic Information Systems Analyst - Information Technology Pima CountyGeographic Information Systems Analyst - Information TechnologyTucson, ArizonaPerforms geospatial data building, modeling, and analysis using advanced spatial data manipulation or cartographic procedures; Designs and coordinates the integration of GIS spatial databases with non-spatial enterprise business databases; Participates in developing and implementing quality control procedures for GIS processes, procedures, services, and products; Designs and prepare cartographic representations of GIS data using GIS applications, including web-based mapping systems. (Experience with the following Esri products a plus –ArcGIS Server, ArcGIS Online, Portal for ArcGIS, ArcGIS Enterprise Sites, Open Data Portal, ArcGIS Hub, Web App Builder, Experience Builder, ArcGIS Dashboards, Survey 123, Field Maps, Navigator for ArcGIS, Drone2Map and/or SiteScan, Others as applicable.).
Tucson Medical CenterNewWorkforce Effectiveness Analyst Senior Tucson Medical CenterWorkforce Effectiveness Analyst SeniorTucson, AZWorkforce Effectiveness Analyst Senior Job CategoryNursing ScheduleFull time Shift1 - Day ShiftThe Senior Workforce Effectiveness Analyst serves as a strategic partner to operational leadersby translating workforce data into actionable insights that improve staffing effectiveness, leader capability, and overall performance. In addition, the role identifies workforce gaps and partners with leaders to implement solutions through process improvement, targeted learning, and data-driven workforce strategies that enhance productivity, engagement, and retention.
Town of Marana ArizonaSenior Human Resources Analyst Town of Marana ArizonaSenior Human Resources AnalystMarana, AZ$59,576.74–$74,470.92 / yearThe Town makes its decisions based on a Strategic Plan that has five focus areas: Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services. An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities to successfully perform essential functions may be considered.
RTXMaterial Execution (ME) - Principal Financial Analyst - P3 - (Onsite) RTXMaterial Execution (ME) - Principal Financial Analyst - P3 - (Onsite)Tucson, ArizonaNot RequiredAt RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Assist in developing a new RMD Material EAC Model tool suite, to assist other Financial Analysts in developing EAC positions in a consistent/efficient manner.
Amphenol Communications SolutionsBusiness Contracts Analyst Amphenol Communications SolutionsBusiness Contracts AnalystTucson, AZAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Cross-Functional Collaboration: Partner with procurement, legal, engineering, product management, and other teams to ensure alignment on contract requirements and supplier performance.
DPR Construction IncSenior Application Support Analyst DPR Construction IncSenior Application Support AnalystTucson, AZThis role is responsible for providing operational and technical support for digital workplace services, resolving assigned incidents and requests, supporting end-user productivity, and helping maintain platform stability and usability. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets.
National Optical Astronomy ObservatoryProgram Financial Analyst National Optical Astronomy ObservatoryProgram Financial AnalystTucson, AZ$85,000–$93,000 / yearNOIRLab is a Federally Funded Research and Development Center (FFRDC) which operates as a matrix organization, providing services across a range of programs: Gemini, Rubin, MSO (CTIO and KPNO), and CSDC; with facilities in three geographic locations: Arizona, Chile and Hawai'i. This is a mid‑level, high‑impact role for a hands‑on financial analyst who enjoys partnering with leadership, translating technical financial data into insights, and supporting data‑driven decision‑making in a mission‑driven, scientific research environment.
Cybermedia Technologies LLCBudget / Acquisition / Financial Analysts Cybermedia Technologies LLCBudget / Acquisition / Financial AnalystsTucson, AZHeadquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The ideal candidates will provide acquisition consulting, budget tracking, financial analysis, data management, and reporting support to ensure successful program execution and compliance with federal acquisition regulations and policies.
Kimley-Horn and Associates IncCivil Engineering Analyst Kimley-Horn and Associates IncCivil Engineering AnalystTucson, AZWe take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 19 years! Analysts will learn one or more software programs specific to their disciplines: AutoCAD, Civil 3D, Excel, Microstation, VISSIM, Open Roads, Synchro and/or GIS.
Koman Construction LLCProject Data Analyst- Tucson, AZ Koman Construction LLCProject Data Analyst- Tucson, AZTucson, AZThis role is responsible for tracking customer contracts, change orders, and monies, ensuring that changes are made in Govt software, in addition to maintaining, tracking, analyzing project schedules, progress measurement, cost estimates and variances. Track work orders, uploads photos, invoices, task receipts, daily reports, Govt inspection reports, and signed WARs in ILSS.
Koman Holdings LLCProject Data Analyst- Tucson, AZ Koman Holdings LLCProject Data Analyst- Tucson, AZTucson, AZThis role is responsible for tracking customer contracts, change orders, and monies, ensuring that changes are made in Govt software, in addition to maintaining, tracking, analyzing project schedules, progress measurement, cost estimates and variances. Track work orders, uploads photos, invoices, task receipts, daily reports, Govt inspection reports, and signed WARs in ILSS.
Amphenol Communications SolutionsEngineering Process and Work Management Analyst Amphenol Communications SolutionsEngineering Process and Work Management AnalystTucson, AZAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). RESPONSIBILITIES: Own and maintain Smartsheet environments including sheets, reports, dashboards, and workflows supporting workforce and task management.
MaximusBusiness Systems Analyst MaximusBusiness Systems AnalystTucson, AZFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
CyberMedia TechnologiesNewBudget / Acquisition / Financial Analysts CyberMedia TechnologiesBudget / Acquisition / Financial AnalystsTucson, AZHeadquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The ideal candidates will provide acquisition consulting, budget tracking, financial analysis, data management, and reporting support to ensure successful program execution and compliance with federal acquisition regulations and policies.
RTX CorpInt'l & Strategy Program Cost Controls Analyst *ONSITE* RTX CorpInt'l & Strategy Program Cost Controls Analyst *ONSITE*Tucson, AZFrequent interaction and collaboration with various functions (finance, engineering, operations, contracts, and program office) and multiple levels of leadership will require you to possess strong presentation skills and to have an understanding of earned value principles and processes. The Counter UAS Finance team within the Land and Air Defense Systems (LADS) strategic business unit has an immediate need for a Cost Schedule & Controls Analyst to provide support to the International & Strategy programs within our portfolio.
University of ArizonaFinancial Analyst II (College of Medicine-Tucson) University of ArizonaFinancial Analyst II (College of Medicine-Tucson)Tucson, AZCoordinate with main campus units, such as the Finance & Budget offices, and provide support to departments and centers on various financial matters, addressing questions, assisting with issue resolution, and providing guidance within established policies and procedures. Generate monthly or quarterly budget/financial reports, ensuring accuracy and providing insight into expenditure trends and identifying opportunities for refinement and follow-up in coordination with senior analysts.
Komatsu LtdFinancial Analyst I Komatsu LtdFinancial Analyst ITucson, AZThe Financial Analyst will be responsible for analyzing and interpreting financial results, working closely with internal teams and the MTS Corporate Finance team to support the financial management and reporting for the organization, and project budgets. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.
Hudbay Minerals IncBusiness Analyst: SAP S/4HANA Hudbay Minerals IncBusiness Analyst: SAP S/4HANATucson, AZEmployee will be expected to drive a company vehicle, rental vehicle, and/or his/her own vehicle in the course of performing the job, Employee must be able to perform the physical functions of operating a motor vehicle, including use of eyes, ears, arms, hands, legs, and feet. The purpose of this role is to lead the transformation of business requirements into scalable technical solutions, ensuring that the S/4HANA implementation drives operational efficiency and adheres to industry best practices.
RTX CorpMaterial Execution (ME) - Principal Financial Analyst - P3 - (Onsite) RTX CorpMaterial Execution (ME) - Principal Financial Analyst - P3 - (Onsite)Tucson, AZAssist in developing a new RMD Material EAC Model tool suite, to assist other Financial Analysts in developing EAC positions in a consistent/efficient manner. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
ENFRA LLCHVAC Controls - Building Systems Analyst II ENFRA LLCHVAC Controls - Building Systems Analyst IITucson, Arizona$66,760–$89,180 / yearOverview: The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of the IS Technical Services (TS) team, with an engineering background, responsible for evaluating, verifying, and optimizing the operation of new and existing building systems both on-site or remotely. Work with project delivery team partners to ensure implemented energy conservation measures and building system programming are well documented, understood, and archived on-site and in the Company storage systems designated for the project.
ENFRA LLCHVAC Controls - Building Systems Analyst III ENFRA LLCHVAC Controls - Building Systems Analyst IIITucson, Arizona$88,380–$117,970 / yearOverview: The IS Technical Services Building Systems Analyst III (BSA III) is highly skilled member of the IS Technical Services (TS) team, with an engineering background, responsible for evaluating, verifying, and optimizing the operation of new and existing building systems both on-site or remotely. Work with project delivery team partners to ensure implemented energy conservation measures and building system programming are well documented, understood, and archived on-site and in Company storage systems designated for the project.
Pima County, AZFinancial Analyst III - Finance & Risk Management Pima County, AZFinancial Analyst III - Finance & Risk ManagementTucson, AZ$69,908–$83,886 / yearBachelor’s degree from an accredited college or university in accounting, finance, economics, business, or public administration, or a closely related field, as defined by the department head at the time of recruitment AND two years of professional experience in accounting, auditing, financial analysis, financial management, or budgeting. If you enjoy working collaboratively within a team of dedicated individuals and have a passion for learning, growing, and serving your community in a fast-paced business environment, then this may be the perfect opportunity for you to join our team.
Pima CountyFinancial Analyst III - Finance & Risk Management Pima CountyFinancial Analyst III - Finance & Risk ManagementTucson, AZ$69,908–$83,886 / yearMinimum Qualifications: Bachelor's degree from an accredited college or university in accounting, finance, economics, business, or public administration, or a closely related field, as defined by the department head at the time of recruitment AND two years of professional experience in accounting, auditing, financial analysis, financial management, or budgeting. If you enjoy working collaboratively within a team of dedicated individuals and have a passion for learning, growing, and serving your community in a fast-paced business environment, then this may be the perfect opportunity for you to join our team.
RTX CorpSenior Analyst, Configuration Management RTX CorpSenior Analyst, Configuration ManagementTucson, AZCoordinate Engineering Changes: Review and analyze released engineering change data, and collaborate with engineering, quality, support, manufacturing, and data control teams to ensure seamless implementation of changes. Change Implementation Support: Implement changes to engineering documents for assigned programs and contribute to the adoption of common processes across functional teams.
Kimley-HornCivil Engineering Analyst Kimley-HornCivil Engineering AnalystTucson, ArizonaWe take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years! Analysts will learn one or more software programs specific to their disciplines: AutoCAD, Civil 3D, Excel, Microstation, VISSIM, Open Roads, Synchro and/or GIS.
RTX Corp2026 Fulltime Configuration Management Analyst I (Onsite)(AZ) RTX Corp2026 Fulltime Configuration Management Analyst I (Onsite)(AZ)Tucson, AZRTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX CorpTaiwan SRP and Strategic Growth Programs Principal Financial Analyst RTX CorpTaiwan SRP and Strategic Growth Programs Principal Financial AnalystTucson, AZThe selected candidate will have exposure to various functional senior leaders and will work closely with the SRP Program Director, Integrated Product Team Leads, Engineering Business Analysts, Planning & Scheduling, and functional support leads on making sound financial, contractual, and resource decisions for SRP/SGP Programs. Analyze key financial data that will enable sound program decision making; this includes earned value cost and schedule metrics, estimates at complete (EACs), program investments, and manpower planning.
Rincon Research CorpSr. Software Engineer Rincon Research CorpSr. Software EngineerTucson, AZ$229,000–$280,000 / yearActive TS/SCI Security Clearance (US CITIZENSHIP REQUIRED) Knowledge of software design principles including industry best practices and design trends Ability to communicate software and algorithm design, complexity analysis, and performance metrics in written and oral reports Ability to quickly grasp and come-to-speed with large software code bases Preferred skills: • Demonstrated experience developing and maintaining web applications with REACT • Experience with Git based revision control systems, and agile development practices • REST API design • 20+ years experience with programming languages including Python and C or C++ • Experience with developing GPU code using CUDA libraries • Familiarity with additional high-level languages (Shell Scripting, etc.). Rincon Research Corporation (RRC), an employee owned company, is seeking a talented, tenacious, results-driven individual to work in a multi-disciplinary R&D environment with similarly motivated electrical engineers, mathematicians, computer scientists, and analysts who are collectively responsible for creating custom digital signal processing solutions and leveraging them to make an operational mission impact.
University of ArizonaNewStudent IT Support Analyst (Multiple Positions) University of ArizonaStudent IT Support Analyst (Multiple Positions)Tucson, AZAbility to effectively engage with customers during high-emotion interactions, maintaining a calm, professional demeanor while using de-escalation techniques to resolve issues. Strong written and verbal communication skills, with the ability to explain technical concepts in a clear, user-friendly way.