p>• Excellent internal/external guest service; • Responsible for the physical, custodial control of all casino cage assets during assigned shift;
• Supervise, train, evaluate work performance, coach and assist in scheduling employees;
• Review and monitor documents and transaction to ensure compliance with gaming regulations, laws, company policies and procedures;
• Maintain guest credit records;
• Report an research any cage variances;
• Ensure guests receive friendly, accurate and timely service;
• Audit and verify transactions with table games department;
• Approve check cashing and credit issuance in accordance with established company policies and procedures;
• Resolve guest complaints and disputes;
• Perform duties of Casino Cage/Credit Manager in their absence;
• Other reasonable duties as assigned.
Assist Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions and ensuring compliance with company internal controls policies, procedures, laws and regulations.