Assistant Manager - Independent Living Services Lifehouse AgencyAssistant Manager - Independent Living ServicesPetaluma, CAOur Assistant Managers help to build the systems and processes needed to guide our Counselors as they assist with day to day tasks, joining clubs, going out to eat, hiking, enjoying movies, going on vacations and more. Strong management skills with the ability to work collaboratively in a diverse organization, maintaining a positive work environment and leading change through teamwork.
Care Manager II, Acute ( RN ) Sutter HealthCare Manager II, Acute ( RN )Novato, CA$90.58–$126.81 / hourHe/She collaborates with patients, families, physicians, the interdisciplinary team, nursing management, quality, ancillary services, third party payers and review agencies, claims and finance departments, Medical Directors, and contracted providers and community resources. This position works in collaboration with the Physician, Utilization Manager, Medical Social Worker and bedside RN to assure the timely progression and transition of patients to the appropriate level of care to prevent unnecessary admissions or readmissions.
Fitness Manager Planet Fitness Inc.Fitness ManagerPetaluma, CA$18–$20 / hourPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Bottling Manager Duckhorn Portfolio IncBottling ManagerGeyserville, CAOur team at Geyserville Winery is looking for Bottling Manager, responsible for the safe, efficient, and high-quality execution of all bottling activities on a high-speed production line operating at 300+ bottles per minute across multiple packaging formats including 375ml, 750ml, and 1.5L bottles with both cork and screwcap closures. Essential Duties and Responsibilities: Serves as the primary technical and operational authority on the bottling floor, maintaining a consistent hands-on presence to direct daily line operations and ensure production targets for quality, efficiency, and throughput are met on a high-speed bottling line operating at 300+ bottles per minute.
Food and Beverage Area Manager $70,500-$75,000 Six Flags Entertainment CorporationFood and Beverage Area Manager $70,500-$75,000Vallejo, California$70,500–$75,000 / yearFull timeAt least three years’ management and/or senior supervisory experience in theme park Food & Beverage Operations, restaurant management, or experience in multi-unit Food & Beverage-related field is required. If you thrive in a fast-paced environment and enjoy leading teams to deliver unforgettable guest experiences, we want to hear from you.
Assistant Store Manager I Tapestry IncAssistant Store Manager IPetaluma, CACourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
General Manager - 001615-Petaluma, CA (Petaluma, CA) Five GuysGeneral Manager - 001615-Petaluma, CA (Petaluma, CA)Petaluma, CAFive Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. Love for Great Food and Great Music- We make some of the best burgers in the biz and do it to the sounds of classic rock and roll.
General Manager - 001237-Santa Rosa, CA (Santa Rosa, CA) Five GuysGeneral Manager - 001237-Santa Rosa, CA (Santa Rosa, CA)Santa Rosa, CAFive Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. Love for Great Food and Great Music- We make some of the best burgers in the biz and do it to the sounds of classic rock and roll.
Registered Nurse Manager Skilled Nursing ProfessionalsRegistered Nurse ManagerSanta Rosa, California$65–$70 / hourDetermines nursing staffing levels to meet the needs of the residents and ensures that sufficient number of licensed nurses and CNAs are scheduled to meet the daily nursing care needs of each resident. Our facility’s successes depend upon our highly motivated team working to improve the daily lives of our residents and driven to provide extraordinary service by creating a team that is dedicated to upholding our facility’s mission.
Buffalo Wild Wings Go - Assistant Manager The Flavorful GroupBuffalo Wild Wings Go - Assistant ManagerAmerican Canyon, CAAs a leader in the industry, Buffalo Wild Wings Go is dedicated to providing not only the highest quality ingredients but also the best customer service experience. You'll support the Store Manager and help lead execution--ticket times, accuracy, cleanliness, and a team that stays locked in.
Manager, Hrbp & Labor Relations 2KManager, Hrbp & Labor RelationsPetaluma, CA$100,200–$148,320 / yearSubject to those same considerations, the total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits, provided that temporary or intern roles will not be eligible for many of these payments or benefits. This role serves as a strategic and operational HR partner across a diverse portfolio of client groups spanning our Motion Capture Studio, Research & Insights, and Global Services functions - a combined population that is dynamic, distributed, and central to how SDS delivers for our studios.
Registered Nurse/Case Manager APN Consulting IncRegistered Nurse/Case ManagerSanta Rosa, CAOvertime Multiplier: 8 regular hours in a day OR 40 regular hours in 1 week: 1.3%. Observed Holidays: New Year's Day: Falls Within: 12:00 AM day of - 12:00 AM day after.
General Manager Taco Bell CorpGeneral ManagerVallejo, CAYou're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.
Studio Manager See Job DesciptionStudio ManagerNapa, CaliforniaAdditional benefits include profit-sharing opportunities based on studio performance, career growth opportunities including potential for multi-unit leadership, fifty percent reimbursement for health insurance, two weeks of paid time off, and full training to become a Certified Stretch Therapist if not already certified. You will also plan and execute marketing and outreach initiatives, including local pop-up events, grassroots marketing in the Napa community, building affiliate and business-to-business relationships, and coordinating with marketing partners on social media and digital campaigns.
Project Manager V Blentech CorporationProject Manager VSanta Rosa, CAFull timeYou can navigate difficult conversations with C-suite executives and don't just react to shifts in priorities; you anticipate them and build contingency plans to lead diverse teams through high-pressure timelines. High-Stakes Coordination: Orchestrate massive, multi-phase logistics and installation schedules that require precision timing across international borders and complex site conditions.
Food & Beverage Manager Montage Hotels & Resorts LLCFood & Beverage ManagerHealdsburg, CA$80,000–$90,000 / yearDrive hotel profitability through revenue generation in various food and beverage/outlets (i.e., room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement. The pay scale is the base salary wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
Process Team Manager ASR Group International IncProcess Team ManagerCrockett, CA$104,500–$194,500 / yearDirects the entire refining process from receipt of dry raw sugar through melting, clarification, decolorization, filtration, crystallization and drying and directs the production of finished products in liquid form. ASR Group companies also produce and market Tellus, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.
Estate Hospitality Manager The Wonderful Company LLCEstate Hospitality ManagerNapa, CA$90,000–$95,000 / yearFrom JUSTIN's Bordeaux-style blends in Paso Robles, to Lewis Cellars' award-winning Cabernet Sauvignon in Napa Valley, to Landmark's expressive Sonoma Coast Chardonnay and Pinot Noir - our portfolio showcases the best of California's winegrowing regions. Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
General Manager - 001237-Santa Rosa, CA (Santa Rosa, CA) Five Guys Enterprises LLCGeneral Manager - 001237-Santa Rosa, CA (Santa Rosa, CA)Santa Rosa, CAFive Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. Love for Great Food and Great Music - We make some of the best burgers in the biz and do it to the sounds of classic rock and roll.
General Manager - 001615-Petaluma, CA (Petaluma, CA) Five Guys Enterprises LLCGeneral Manager - 001615-Petaluma, CA (Petaluma, CA)Petaluma, CAFive Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. Love for Great Food and Great Music - We make some of the best burgers in the biz and do it to the sounds of classic rock and roll.
Emergency Department Nurse Manager Sutter HealthEmergency Department Nurse ManagerVallejo, CA$186,680–$298,688 / yearTotal compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.
NewMerchandise Manager Ulta Beauty IncMerchandise ManagerNapa, CALeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Store Manager - Petaluma Area Peet's Coffee & TeaStore Manager - Petaluma AreaPetaluma, CA$33.60–$38.25 / hourAs part of Keurig Dr Pepper and JDE Peet's, the world's leading pureplay coffee company, Peet's is growing as a global coffee brand anchored by a clear set of values that reflect who we are today and where we're going. Ability to work a variety of hours/schedules to support business needs (business needs can include early mornings, evenings, weekends, nights and/or holidays).
Club Manager ReddingClub ManagerNapa, CaliforniaPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Essential Duties and Responsibilities Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
NewFacilities Maintenance Area Manager $80,000-$95,000/Year Six Flags Entertainment CorpFacilities Maintenance Area Manager $80,000-$95,000/YearVallejo, CA$80,000–$95,000 / yearThis role oversees a team of maintenance technicians responsible for buildings, utilities, plumbing, HVAC, electrical systems, landscaping support, and general facility upkeep to ensure an exceptional guest and team member experience while maintaining compliance with all applicable Six Flags, safety, and regulatory requirements. The Facilities Maintenance Area Manager is responsible for the safe, reliable, and efficient operation, maintenance, and repair of all park facilities and infrastructure.
SFDK Facilities Maintenance Area Manager $80,000-$95,000/Year Six Flags Entertainment CorporationSFDK Facilities Maintenance Area Manager $80,000-$95,000/YearVallejo, California$80,000–$95,000 / yearFull timeThis role oversees a team of maintenance technicians responsible for buildings, utilities, plumbing, HVAC, electrical systems, landscaping support, and general facility upkeep to ensure an exceptional guest and team member experience while maintaining compliance with all applicable Six Flags, safety, and regulatory requirements. The Facilities Maintenance Area Manager is responsible for the safe, reliable, and efficient operation, maintenance, and repair of all park facilities and infrastructure.
NewSenior Tax Manager Cynch AISenior Tax ManagerSanta Rosa, CA$150,000–$210,000As the accounting profession faces a growing succession challenge, we’re partnering with retiring practitioners and thoughtfully bringing their clients into Aardvark, preserving the trusted relationships and personal service those clients value. That means working across entity types, delivering planning that goes beyond compliance, developing the people doing the work, and having the instinct to fix recurring problems at the process level, not the return in hand.
Manager In Training Apro, LLCManager In TrainingCotati, CAThe Manager-In-Training (MIT) will complete training program under supervision of Store Manager and learn to manage, direct and supervise the daily operations of store. All MITs receive on-the-job training from the Store Manager and/or District Manager before transitioning into a Store Manager role.
Restaurant & Operations Manager AMFRestaurant & Operations ManagerPetaluma, California$27–$31 / hourWe Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. Overview: The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.
Violetto - Assistant Food & Beverage Manager - Fine Dining Luxury Hospitality Hyatt Hotels CorpVioletto - Assistant Food & Beverage Manager - Fine Dining Luxury HospitalityNapa, CA$70,304–$75,000 / yearShare Violetto - Assistant Food & Beverage Manager - Fine Dining Luxury Hospitality on LinkedIn Tweet Violetto - Assistant Food & Beverage Manager - Fine Dining Luxury Hospitality Share Violetto - Assistant Food & Beverage Manager - Fine Dining Luxury Hospitality on Facebook Share Violetto - Assistant Food & Beverage Manager - Fine Dining Luxury Hospitality via Email. The Assistant Food & Beverage Manager supports the daily operation of all front-of-house dining areas with a strong focus on coaching, Forbes service alignment, and elevating the luxury guest experience.
Manager In Training Apro LLCManager In TrainingCotati, CAThe Manager-In-Training (MIT) will complete training program under supervision of Store Manager and learn to manage, direct and supervise the daily operations of store. All MITs receive on-the-job training from the Store Manager and/or District Manager before transitioning into a Store Manager role.
Sr. Project Manager, Innovation MezzettaSr. Project Manager, InnovationAmerican Canyon, CA$170,000–$180,000 / yearToday, our small family company has grown into a national leader in specialty olives, peppers, and sauces under the leadership of CEO Jeff Mezzetta, and our commitment to quality has never wavered. With an 80-year legacy behind us and a bright future ahead, we're seeking passionate, driven candidates to help us bring our cherished family traditions to a new generation.
Assistant Manager - Petaluma Village The Gap IncAssistant Manager - Petaluma VillagePetaluma, CAThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.
Store Manager RowanStore ManagerSanta Rosa, CA$75,000–$85,000 / yearMeet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well. Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience.
Registered Nurse Manager Park View Post AcuteRegistered Nurse ManagerSanta Rosa, California$65–$70 / hourDetermines nursing staffing levels to meet the needs of the residents and ensures that sufficient number of licensed nurses and CNAs are scheduled to meet the daily nursing care needs of each resident. Our facility’s successes depend upon our highly motivated team working to improve the daily lives of our residents and driven to provide extraordinary service by creating a team that is dedicated to upholding our facility’s mission.
Taproom General Manager (multi-unit) Fort Point HenHouseTaproom General Manager (multi-unit)Petaluma, CAFull timeFort Point HenHouse is a Bay Area brewing company made up of leading local, independent brands, San Francisco’s Fort Point Beer Co. and Sonoma County’s HenHouse Brewing Co. Together, Fort Point HenHouse offers a diverse and complimentary lineup of award-winning beers and ciders known for their freshness, consistency, and distinguished packaging. Manage broad areas of responsibility including staffing, beverage ordering/receiving, daily/weekly accounting, repairs & maintenance, general supplies ordering, food truck management, taproom activation programming, staff education, various administrative duties, event planning, management and execution, etc.
Shift Lead - FOH Station St. HelenaShift Lead - FOHSt Helena, CA$18.70–$25.30 / hourMaintain a clean, organized, and welcoming dining area, including retail area, inside and outside tables, chairs/benches, gravel, shed, restrooms, garbage areas, in addition to employee only areas inside. Utilize the Manager Log daily for closing duties, temperature checks, employee shout-outs/issues/call outs, equipment issues, vendor/product information, and overall Station communication.
RN Case Manager, Hospice Sutter HealthRN Case Manager, HospiceSanta Rosa, CA$71.50–$95.09 / hourEmployees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. SKILLS AND KNOWLEDGE: Must have the ability to function independently and as a member of an interdisciplinary team; ability to exercise independent, sound nursing judgment in planning and providing patient care.
RN, Case Manager, Home Health Sutter HealthRN, Case Manager, Home HealthNovato, CA$74.74–$104.64 / hourEmployees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.
Case Manager - Young Children Ages 3-6 North Bay Regional CenterCase Manager - Young Children Ages 3-6Napa, California$62,244–$65,388Diversity, Equity and Inclusion: North Bay Regional Center (NBRC) staff, vendors, Board of Directors and the community have been working diligently to understand and reduce service disparities that effect the day to day lives of our consumers and their families, with a goal of evolving into a more culturally competent local service system that effectively promotes diversity, equity, inclusion, and belonging. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access and family supports.
Case Manager - Bilingual English/Spanish North Bay Regional CenterCase Manager - Bilingual English/SpanishSanta Rosa, California$62,244–$68,652Diversity, Equity and Inclusion: North Bay Regional Center (NBRC) staff, vendors, Board of Directors and the community have been working diligently to understand and reduce service disparities that effect the day to day lives of our consumers and their families, with a goal of evolving into a more culturally competent local service system that effectively promotes diversity, equity, inclusion, and belonging. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access and family supports.
Project Manager Specialist III Blentech CorporationProject Manager Specialist IIISanta Rosa, CA$107,800–$119,900 / yearKey Responsibilities: End-to-End Ownership: Lead projects from the initial hand-off from Sales through design, fabrication, testing (FAT), and final installation at the customer site. If you have the experience and the drive to lead our most significant projects, please send your resume along with a project portfolio or a summary of complex projects you have successfully managed.
Care Manager MSW Per Diem Day Providence Health & ServicesCare Manager MSW Per Diem DayNapa, CARequsition ID: 440795 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Per-Diem Job Shift: Day Career Track: Clinical Professional Department: 7810 UTILIZATION REVIEW Address: CA Napa 1000 Trancas St Work Location: Queen of the Valley Medical Center Workplace Type: On-site Pay Range: $43.26 - $67.18 Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
NewSenior Broker Relations Manager - Medicare Advantage Providence Health & ServicesSenior Broker Relations Manager - Medicare AdvantageSanta Rosa, CA$56.46–$89.13 / hourRequsition ID: 450312 Company: Providence Jobs Job Category: Provider Network Job Function: Health Plans Services Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 7520 OTHER ADMIN SONOMA AFFIL Address: CA Santa Rosa 500 Doyle Park Dr Work Location: St Joseph Heritage-Pediatrics-Doyle Park Workplace Type: Hybrid Pay Range: $56.46 - $89.13 Under the direction of Senior Manager, PMN, and broker relations will serve as the strategy and business development partner for Northern California and Providence Medical Network (PMN) to help grow Medicare Advantage and Commercial HMO business, including net new membership growth and increased patient retention.
Nurse Manager - Float Pool - Full Time Day Providence Health & ServicesNurse Manager - Float Pool - Full Time DaySanta Rosa, CA$89.73–$141.64 / hourRequsition ID: 449667 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 7820 FLOAT POOL Address: CA Santa Rosa 1165 Montgomery Dr Work Location: Santa Rosa Memorial Hospital Workplace Type: On-site Pay Range: $89.73 - $141.64 Providence Santa Rosa Memorial Hospital provides outstanding patient care, earning recognition from U.S. News & World Report as one of the Best Regional Hospitals in heart attack and heart failure care.
NewCare Manager MSW Part- time Day Providence Health & ServicesCare Manager MSW Part- time Dayhealdsburg, CARequsition ID: 450918 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Part time Job Shift: Day Career Track: Clinical Professional Department: 7821 CASE MGMT HH Address: CA Healdsburg 1375 University Ave Work Location: Healdsburg Hospital Workplace Type: On-site Pay Range: $43.26 - $67.18 The goal of the Inpatient Care Management MSW is to ensure the continuity of care for vulnerable patients by identifying needed resources to address social, financial, cognitive/behavioral or legal barriers to care access.
Housekeeping and Laundry Assistant Manager $1,000 Signing Bonus Four Seasons Hotels and ResortsHousekeeping and Laundry Assistant Manager $1,000 Signing BonusNapa, CA$80,000–$83,000 / yearCheck guest floors daily; check suites occupied and vacant; spot check occupied rooms and inspect check-out rooms daily; check all VIP and Special Attention rooms. Oversee the day-to-day operation in areas relating to the Housekeeping and Laundry Department and to administer the supervision of all staff in conjunction with the Assistant Director of Housekeeping/Rooms Lead.
NewRestaurant Manager RHRestaurant ManagerYountville, CAAs a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision.
Assistant Manager ReddingAssistant ManagerNapa, California$22–$25 / hourPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.
Food and Beverage Manager Auberge Resorts LLCFood and Beverage ManagerRutherford, CA$85,000–$90,000 / yearWorking closely with culinary and resort leadership, the Food & Beverage Manager creates memorable guest experiences while developing high-performing teams that embody Auberge Collection''s values and service philosophy. The Food & Beverage Manager is responsible for the daily leadership and operation of The Restaurant and The Bar at Auberge du Soleil, ensuring an exceptional Forbes Five-Star dining experience while fostering a culture of excellence, accountability, and genuine hospitality.