Mescalero, New Mexico24 days ago
Supervises table games team members to ensure that all table games are being dealt and played fairly and accurately; Maintains constant awareness of floor activity, protects the pit bankroll, the playing public, and casino assets; Acts as a host, explaining game rules to team members and customers as necessary; Maintains and enforces the casino rules of play for table games; Authorizes and supervises table games fills/credits; Places into and removes from service table games dice and cards; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Table Games Department; Rates table games customer play; Monitors and ensures an adequate bankroll for table games; Maintains good working relationships with all supervisors and team members; Responsible for proper equipment maintenance and appearance of the table games equipment; Reviews table games closing / shift change procedures to ensure accurate and complete documentation; Ensures proper procedures are followed when opening and closing games; Adheres to all regulatory, departmental, and casino policies and procedures, and to the casino ICS; Signs out keys upon arrival for shift and signs them back in at end of their respective shift. - Responsible for providing and ensuring excellent customer service is provided in the table games area at all times;
- Monitors staff performance and ensures adherence to all casino policies and procedures and the Internal Control Structure (ICS);
- Ensures that table games are properly staffed and ready to open on time;
- Trains and evaluates new table games floor supervisors, table games dealers and craps supervisors.