p>Summary of Essential Duties and Responsibilities: ā¢ Profitability: Properly manage assigned assets (equipment, cash, product, etc) ā¢ Guest: Provide attentive and courteous customer service, Deliver WOW experiences to all Guests, Display a continuous positive attitude with guests ā¢ People: Direct team efforts in order to achieve company goals (sales, profit, etc.), Hold team accountable for their responsibilities, Assign shift duties, Manage team member breaks, Develop a team mindset focused on excellence ā¢ Enthusiastically and optimistically lead all team members, Conduct shift huddles - constantly assess and communicate shift efforts. Shift Managers (SM) are the Aces among all team members and are responsible for shift management; running shift operations as well as overseeing team member efforts and activities in order to achieve desired goals.